Incidents reported on status page for The Skills Network https://status.theskillsnetwork.com/ https://d1lppblt9t2x15.cloudfront.net/logos/684123681b458c5e85c4a1f55a0ed253.svg https://status.theskillsnetwork.com/ en https://status.theskillsnetwork.com/ Fri, 12 Dec 2025 16:58:02 +0000 https://status.theskillsnetwork.com/#c19cdc9bd27b0b15d2f737309d66357ecba43e3d7bac0c5fc60d5264ab453be2 EQUAL recovered https://status.theskillsnetwork.com/ Fri, 12 Dec 2025 16:55:10 +0000 https://status.theskillsnetwork.com/#c19cdc9bd27b0b15d2f737309d66357ecba43e3d7bac0c5fc60d5264ab453be2 EQUAL went down https://status.theskillsnetwork.com/ Wed, 10 Dec 2025 02:49:57 +0000 https://status.theskillsnetwork.com/#039cf01c5ab095f8ecf2ef99399d06b4cebc06b021e6f8d9224f1a8f19a5c3d0 Partner Sites recovered https://status.theskillsnetwork.com/ Wed, 10 Dec 2025 02:46:57 +0000 https://status.theskillsnetwork.com/#039cf01c5ab095f8ecf2ef99399d06b4cebc06b021e6f8d9224f1a8f19a5c3d0 Partner Sites went down https://status.theskillsnetwork.com/incident/778201 Tue, 02 Dec 2025 13:31:22 -0000 https://status.theskillsnetwork.com/incident/778201#59536d5fdc22325357d2d616a4057a9a91ae86ceb9010fb372e462b055515ba8 Maintenance completed https://status.theskillsnetwork.com/incident/778201 Tue, 02 Dec 2025 13:31:22 -0000 https://status.theskillsnetwork.com/incident/778201#59536d5fdc22325357d2d616a4057a9a91ae86ceb9010fb372e462b055515ba8 Maintenance completed https://status.theskillsnetwork.com/incident/778201 Tue, 02 Dec 2025 13:00:22 -0000 https://status.theskillsnetwork.com/incident/778201#19e9941bed5edf1671b72a1109e7a26d20f097eb38a843c4a58a01ee7884b96c 2nd December 2025 The EQUAL Dev team are planning a release on Tuesday the 2nd December at 1pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Update Learner Intent to be accessible to Tutors/Moderators/External Verifiers We capture learner intent during the application process on the TSN site. We currently have it showing on the admin learner view but all of the above administrators did not have access to this information. This information is provided to SIGMA as part of its context for building feedback so it's required for the above administrators to have a complete picture of the learners they are assessing. EQUAL Sigma Course setting amend for External Site. Sigma currently has a course setting for which courses can be marked using the new interface. We noticed that this could be toggled on External sites for courses not owned by the external site. This update tightens on this permission so external sites can only toggle this for courses they own. Submission Override correctly displayed to Learners In the last release we added a site feature for overriding referred submissions. This update updates the colours the learner sees on their assessment review page to more accurately display the override occurring. Add download option for moderation Reports The moderation report required the CSV download option and we've added it. This is behind all the existing checks all CSV downloads on EQUAL are subject to. Move Power Bi Embed reports Site setting to be a Managed Feature In the last release we updated site settings so we could have managed features only edited by administrators on the Main EQUAL Site. This is mostly for features we'd want to limit for tenancy sites. In this update we have moved the Power BI Admin role to be a part of this. Bug Fixes/Developer Experience Update Impersonation and Cross tenancy Port and Protocol Handling In the development team we have local versions of our codebases that are hosted on different ports. We had a bug relating to impersonating users on these local environments so in this release we are fixing that. This will have no impact on EQUAL/TSN for end users and is purely for developer experience. Accessibility Audit Fixes With this release we have added some further accessibility fixes following our WCAG Audit: Added aria_current value's to the carousel at the bottom of learners assessment and learning pages Update the Change Password/Email section on the learners side to have more accurate labelling for required inputs when updating this information. Update the add calendar entry for call request to have a read only Date input. https://status.theskillsnetwork.com/incident/778201 Tue, 02 Dec 2025 13:00:22 -0000 https://status.theskillsnetwork.com/incident/778201#19e9941bed5edf1671b72a1109e7a26d20f097eb38a843c4a58a01ee7884b96c 2nd December 2025 The EQUAL Dev team are planning a release on Tuesday the 2nd December at 1pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Update Learner Intent to be accessible to Tutors/Moderators/External Verifiers We capture learner intent during the application process on the TSN site. We currently have it showing on the admin learner view but all of the above administrators did not have access to this information. This information is provided to SIGMA as part of its context for building feedback so it's required for the above administrators to have a complete picture of the learners they are assessing. EQUAL Sigma Course setting amend for External Site. Sigma currently has a course setting for which courses can be marked using the new interface. We noticed that this could be toggled on External sites for courses not owned by the external site. This update tightens on this permission so external sites can only toggle this for courses they own. Submission Override correctly displayed to Learners In the last release we added a site feature for overriding referred submissions. This update updates the colours the learner sees on their assessment review page to more accurately display the override occurring. Add download option for moderation Reports The moderation report required the CSV download option and we've added it. This is behind all the existing checks all CSV downloads on EQUAL are subject to. Move Power Bi Embed reports Site setting to be a Managed Feature In the last release we updated site settings so we could have managed features only edited by administrators on the Main EQUAL Site. This is mostly for features we'd want to limit for tenancy sites. In this update we have moved the Power BI Admin role to be a part of this. Bug Fixes/Developer Experience Update Impersonation and Cross tenancy Port and Protocol Handling In the development team we have local versions of our codebases that are hosted on different ports. We had a bug relating to impersonating users on these local environments so in this release we are fixing that. This will have no impact on EQUAL/TSN for end users and is purely for developer experience. Accessibility Audit Fixes With this release we have added some further accessibility fixes following our WCAG Audit: Added aria_current value's to the carousel at the bottom of learners assessment and learning pages Update the Change Password/Email section on the learners side to have more accurate labelling for required inputs when updating this information. Update the add calendar entry for call request to have a read only Date input. https://status.theskillsnetwork.com/incident/778201 Tue, 02 Dec 2025 13:00:22 -0000 https://status.theskillsnetwork.com/incident/778201#19e9941bed5edf1671b72a1109e7a26d20f097eb38a843c4a58a01ee7884b96c 2nd December 2025 The EQUAL Dev team are planning a release on Tuesday the 2nd December at 1pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Update Learner Intent to be accessible to Tutors/Moderators/External Verifiers We capture learner intent during the application process on the TSN site. We currently have it showing on the admin learner view but all of the above administrators did not have access to this information. This information is provided to SIGMA as part of its context for building feedback so it's required for the above administrators to have a complete picture of the learners they are assessing. EQUAL Sigma Course setting amend for External Site. Sigma currently has a course setting for which courses can be marked using the new interface. We noticed that this could be toggled on External sites for courses not owned by the external site. This update tightens on this permission so external sites can only toggle this for courses they own. Submission Override correctly displayed to Learners In the last release we added a site feature for overriding referred submissions. This update updates the colours the learner sees on their assessment review page to more accurately display the override occurring. Add download option for moderation Reports The moderation report required the CSV download option and we've added it. This is behind all the existing checks all CSV downloads on EQUAL are subject to. Move Power Bi Embed reports Site setting to be a Managed Feature In the last release we updated site settings so we could have managed features only edited by administrators on the Main EQUAL Site. This is mostly for features we'd want to limit for tenancy sites. In this update we have moved the Power BI Admin role to be a part of this. Bug Fixes/Developer Experience Update Impersonation and Cross tenancy Port and Protocol Handling In the development team we have local versions of our codebases that are hosted on different ports. We had a bug relating to impersonating users on these local environments so in this release we are fixing that. This will have no impact on EQUAL/TSN for end users and is purely for developer experience. Accessibility Audit Fixes With this release we have added some further accessibility fixes following our WCAG Audit: Added aria_current value's to the carousel at the bottom of learners assessment and learning pages Update the Change Password/Email section on the learners side to have more accurate labelling for required inputs when updating this information. Update the add calendar entry for call request to have a read only Date input. https://status.theskillsnetwork.com/incident/778201 Tue, 02 Dec 2025 13:00:22 -0000 https://status.theskillsnetwork.com/incident/778201#19e9941bed5edf1671b72a1109e7a26d20f097eb38a843c4a58a01ee7884b96c 2nd December 2025 The EQUAL Dev team are planning a release on Tuesday the 2nd December at 1pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Update Learner Intent to be accessible to Tutors/Moderators/External Verifiers We capture learner intent during the application process on the TSN site. We currently have it showing on the admin learner view but all of the above administrators did not have access to this information. This information is provided to SIGMA as part of its context for building feedback so it's required for the above administrators to have a complete picture of the learners they are assessing. EQUAL Sigma Course setting amend for External Site. Sigma currently has a course setting for which courses can be marked using the new interface. We noticed that this could be toggled on External sites for courses not owned by the external site. This update tightens on this permission so external sites can only toggle this for courses they own. Submission Override correctly displayed to Learners In the last release we added a site feature for overriding referred submissions. This update updates the colours the learner sees on their assessment review page to more accurately display the override occurring. Add download option for moderation Reports The moderation report required the CSV download option and we've added it. This is behind all the existing checks all CSV downloads on EQUAL are subject to. Move Power Bi Embed reports Site setting to be a Managed Feature In the last release we updated site settings so we could have managed features only edited by administrators on the Main EQUAL Site. This is mostly for features we'd want to limit for tenancy sites. In this update we have moved the Power BI Admin role to be a part of this. Bug Fixes/Developer Experience Update Impersonation and Cross tenancy Port and Protocol Handling In the development team we have local versions of our codebases that are hosted on different ports. We had a bug relating to impersonating users on these local environments so in this release we are fixing that. This will have no impact on EQUAL/TSN for end users and is purely for developer experience. Accessibility Audit Fixes With this release we have added some further accessibility fixes following our WCAG Audit: Added aria_current value's to the carousel at the bottom of learners assessment and learning pages Update the Change Password/Email section on the learners side to have more accurate labelling for required inputs when updating this information. Update the add calendar entry for call request to have a read only Date input. https://status.theskillsnetwork.com/incident/778201 Tue, 02 Dec 2025 13:00:22 -0000 https://status.theskillsnetwork.com/incident/778201#19e9941bed5edf1671b72a1109e7a26d20f097eb38a843c4a58a01ee7884b96c 2nd December 2025 The EQUAL Dev team are planning a release on Tuesday the 2nd December at 1pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Update Learner Intent to be accessible to Tutors/Moderators/External Verifiers We capture learner intent during the application process on the TSN site. We currently have it showing on the admin learner view but all of the above administrators did not have access to this information. This information is provided to SIGMA as part of its context for building feedback so it's required for the above administrators to have a complete picture of the learners they are assessing. EQUAL Sigma Course setting amend for External Site. Sigma currently has a course setting for which courses can be marked using the new interface. We noticed that this could be toggled on External sites for courses not owned by the external site. This update tightens on this permission so external sites can only toggle this for courses they own. Submission Override correctly displayed to Learners In the last release we added a site feature for overriding referred submissions. This update updates the colours the learner sees on their assessment review page to more accurately display the override occurring. Add download option for moderation Reports The moderation report required the CSV download option and we've added it. This is behind all the existing checks all CSV downloads on EQUAL are subject to. Move Power Bi Embed reports Site setting to be a Managed Feature In the last release we updated site settings so we could have managed features only edited by administrators on the Main EQUAL Site. This is mostly for features we'd want to limit for tenancy sites. In this update we have moved the Power BI Admin role to be a part of this. Bug Fixes/Developer Experience Update Impersonation and Cross tenancy Port and Protocol Handling In the development team we have local versions of our codebases that are hosted on different ports. We had a bug relating to impersonating users on these local environments so in this release we are fixing that. This will have no impact on EQUAL/TSN for end users and is purely for developer experience. Accessibility Audit Fixes With this release we have added some further accessibility fixes following our WCAG Audit: Added aria_current value's to the carousel at the bottom of learners assessment and learning pages Update the Change Password/Email section on the learners side to have more accurate labelling for required inputs when updating this information. Update the add calendar entry for call request to have a read only Date input. https://status.theskillsnetwork.com/incident/778201 Tue, 02 Dec 2025 13:00:22 -0000 https://status.theskillsnetwork.com/incident/778201#19e9941bed5edf1671b72a1109e7a26d20f097eb38a843c4a58a01ee7884b96c 2nd December 2025 The EQUAL Dev team are planning a release on Tuesday the 2nd December at 1pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Update Learner Intent to be accessible to Tutors/Moderators/External Verifiers We capture learner intent during the application process on the TSN site. We currently have it showing on the admin learner view but all of the above administrators did not have access to this information. This information is provided to SIGMA as part of its context for building feedback so it's required for the above administrators to have a complete picture of the learners they are assessing. EQUAL Sigma Course setting amend for External Site. Sigma currently has a course setting for which courses can be marked using the new interface. We noticed that this could be toggled on External sites for courses not owned by the external site. This update tightens on this permission so external sites can only toggle this for courses they own. Submission Override correctly displayed to Learners In the last release we added a site feature for overriding referred submissions. This update updates the colours the learner sees on their assessment review page to more accurately display the override occurring. Add download option for moderation Reports The moderation report required the CSV download option and we've added it. This is behind all the existing checks all CSV downloads on EQUAL are subject to. Move Power Bi Embed reports Site setting to be a Managed Feature In the last release we updated site settings so we could have managed features only edited by administrators on the Main EQUAL Site. This is mostly for features we'd want to limit for tenancy sites. In this update we have moved the Power BI Admin role to be a part of this. Bug Fixes/Developer Experience Update Impersonation and Cross tenancy Port and Protocol Handling In the development team we have local versions of our codebases that are hosted on different ports. We had a bug relating to impersonating users on these local environments so in this release we are fixing that. This will have no impact on EQUAL/TSN for end users and is purely for developer experience. Accessibility Audit Fixes With this release we have added some further accessibility fixes following our WCAG Audit: Added aria_current value's to the carousel at the bottom of learners assessment and learning pages Update the Change Password/Email section on the learners side to have more accurate labelling for required inputs when updating this information. Update the add calendar entry for call request to have a read only Date input. https://status.theskillsnetwork.com/incident/778201 Tue, 02 Dec 2025 13:00:22 -0000 https://status.theskillsnetwork.com/incident/778201#19e9941bed5edf1671b72a1109e7a26d20f097eb38a843c4a58a01ee7884b96c 2nd December 2025 The EQUAL Dev team are planning a release on Tuesday the 2nd December at 1pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Update Learner Intent to be accessible to Tutors/Moderators/External Verifiers We capture learner intent during the application process on the TSN site. We currently have it showing on the admin learner view but all of the above administrators did not have access to this information. This information is provided to SIGMA as part of its context for building feedback so it's required for the above administrators to have a complete picture of the learners they are assessing. EQUAL Sigma Course setting amend for External Site. Sigma currently has a course setting for which courses can be marked using the new interface. We noticed that this could be toggled on External sites for courses not owned by the external site. This update tightens on this permission so external sites can only toggle this for courses they own. Submission Override correctly displayed to Learners In the last release we added a site feature for overriding referred submissions. This update updates the colours the learner sees on their assessment review page to more accurately display the override occurring. Add download option for moderation Reports The moderation report required the CSV download option and we've added it. This is behind all the existing checks all CSV downloads on EQUAL are subject to. Move Power Bi Embed reports Site setting to be a Managed Feature In the last release we updated site settings so we could have managed features only edited by administrators on the Main EQUAL Site. This is mostly for features we'd want to limit for tenancy sites. In this update we have moved the Power BI Admin role to be a part of this. Bug Fixes/Developer Experience Update Impersonation and Cross tenancy Port and Protocol Handling In the development team we have local versions of our codebases that are hosted on different ports. We had a bug relating to impersonating users on these local environments so in this release we are fixing that. This will have no impact on EQUAL/TSN for end users and is purely for developer experience. Accessibility Audit Fixes With this release we have added some further accessibility fixes following our WCAG Audit: Added aria_current value's to the carousel at the bottom of learners assessment and learning pages Update the Change Password/Email section on the learners side to have more accurate labelling for required inputs when updating this information. Update the add calendar entry for call request to have a read only Date input. https://status.theskillsnetwork.com/incident/778201 Tue, 02 Dec 2025 13:00:22 -0000 https://status.theskillsnetwork.com/incident/778201#19e9941bed5edf1671b72a1109e7a26d20f097eb38a843c4a58a01ee7884b96c 2nd December 2025 The EQUAL Dev team are planning a release on Tuesday the 2nd December at 1pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Update Learner Intent to be accessible to Tutors/Moderators/External Verifiers We capture learner intent during the application process on the TSN site. We currently have it showing on the admin learner view but all of the above administrators did not have access to this information. This information is provided to SIGMA as part of its context for building feedback so it's required for the above administrators to have a complete picture of the learners they are assessing. EQUAL Sigma Course setting amend for External Site. Sigma currently has a course setting for which courses can be marked using the new interface. We noticed that this could be toggled on External sites for courses not owned by the external site. This update tightens on this permission so external sites can only toggle this for courses they own. Submission Override correctly displayed to Learners In the last release we added a site feature for overriding referred submissions. This update updates the colours the learner sees on their assessment review page to more accurately display the override occurring. Add download option for moderation Reports The moderation report required the CSV download option and we've added it. This is behind all the existing checks all CSV downloads on EQUAL are subject to. Move Power Bi Embed reports Site setting to be a Managed Feature In the last release we updated site settings so we could have managed features only edited by administrators on the Main EQUAL Site. This is mostly for features we'd want to limit for tenancy sites. In this update we have moved the Power BI Admin role to be a part of this. Bug Fixes/Developer Experience Update Impersonation and Cross tenancy Port and Protocol Handling In the development team we have local versions of our codebases that are hosted on different ports. We had a bug relating to impersonating users on these local environments so in this release we are fixing that. This will have no impact on EQUAL/TSN for end users and is purely for developer experience. Accessibility Audit Fixes With this release we have added some further accessibility fixes following our WCAG Audit: Added aria_current value's to the carousel at the bottom of learners assessment and learning pages Update the Change Password/Email section on the learners side to have more accurate labelling for required inputs when updating this information. Update the add calendar entry for call request to have a read only Date input. https://status.theskillsnetwork.com/incident/770892 Thu, 20 Nov 2025 12:10:30 -0000 https://status.theskillsnetwork.com/incident/770892#3ed0adc8df8aeafa1cecdbaf260a608d845ba6ad2ec4d223f13b10e3bbd4cd36 Maintenance completed https://status.theskillsnetwork.com/incident/770892 Thu, 20 Nov 2025 12:00:30 -0000 https://status.theskillsnetwork.com/incident/770892#2190e372daab2f5608e9dfe48c1f179f70ab01285d0eb27f5972633b064a8315 20th November 2025 The EQUAL Dev team are planning a release on Thursday the 20th November at 12pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features EQUAL Sigma and Sigma Sandbox We are continuing with our work refining the Sigma tool. In this release there is: Preventing re-submissions with no eligible question types from showing the sigma feedback tool Preventing cases of issues causing "Your sandbox tests have failed to create due to missing questions" on sigma sandbox by preventing submissions with no eligible questions from being selectable. Changed the Prompt version input on sigma sandbox to a dropdown. Added a new option to tutor edit pages, “EQUAL Sigma Assessor”. This gives the tutor access to the EQUAL sigma tool. Any existing TSN assessors will automatically have this selected. Fixed an issue where duplicate question labels were causing EQUAL Sigma to error Accessibility Audit Fixes With this release we have added some further accessibility fixes following our WCAG Audit: Added aria labels to carousel navigation on the course player Updated mobile aria labels on mobile sidebar Assessment refer override In this release we have added a new tenancy feature, “Allow override of Automatic Refer outcomes”. This is defaulted to false, but can be enabled. Once enabled an assessor on that site will have the option to set a submission to pass, even if there is a referred question within it. Bulk Finance Rates Tool This release adds a new tool to the finance area. This tool will provide the user with a CSV template, which they can then update any payment rate values on. They can then upload that updated template which will provide them with a view of any changes that will happen. Which can then be accepted to bulk update those payment rates. https://status.theskillsnetwork.com/incident/770892 Thu, 20 Nov 2025 12:00:30 -0000 https://status.theskillsnetwork.com/incident/770892#2190e372daab2f5608e9dfe48c1f179f70ab01285d0eb27f5972633b064a8315 20th November 2025 The EQUAL Dev team are planning a release on Thursday the 20th November at 12pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features EQUAL Sigma and Sigma Sandbox We are continuing with our work refining the Sigma tool. In this release there is: Preventing re-submissions with no eligible question types from showing the sigma feedback tool Preventing cases of issues causing "Your sandbox tests have failed to create due to missing questions" on sigma sandbox by preventing submissions with no eligible questions from being selectable. Changed the Prompt version input on sigma sandbox to a dropdown. Added a new option to tutor edit pages, “EQUAL Sigma Assessor”. This gives the tutor access to the EQUAL sigma tool. Any existing TSN assessors will automatically have this selected. Fixed an issue where duplicate question labels were causing EQUAL Sigma to error Accessibility Audit Fixes With this release we have added some further accessibility fixes following our WCAG Audit: Added aria labels to carousel navigation on the course player Updated mobile aria labels on mobile sidebar Assessment refer override In this release we have added a new tenancy feature, “Allow override of Automatic Refer outcomes”. This is defaulted to false, but can be enabled. Once enabled an assessor on that site will have the option to set a submission to pass, even if there is a referred question within it. Bulk Finance Rates Tool This release adds a new tool to the finance area. This tool will provide the user with a CSV template, which they can then update any payment rate values on. They can then upload that updated template which will provide them with a view of any changes that will happen. Which can then be accepted to bulk update those payment rates. https://status.theskillsnetwork.com/incident/770892 Thu, 20 Nov 2025 12:00:30 -0000 https://status.theskillsnetwork.com/incident/770892#2190e372daab2f5608e9dfe48c1f179f70ab01285d0eb27f5972633b064a8315 20th November 2025 The EQUAL Dev team are planning a release on Thursday the 20th November at 12pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features EQUAL Sigma and Sigma Sandbox We are continuing with our work refining the Sigma tool. In this release there is: Preventing re-submissions with no eligible question types from showing the sigma feedback tool Preventing cases of issues causing "Your sandbox tests have failed to create due to missing questions" on sigma sandbox by preventing submissions with no eligible questions from being selectable. Changed the Prompt version input on sigma sandbox to a dropdown. Added a new option to tutor edit pages, “EQUAL Sigma Assessor”. This gives the tutor access to the EQUAL sigma tool. Any existing TSN assessors will automatically have this selected. Fixed an issue where duplicate question labels were causing EQUAL Sigma to error Accessibility Audit Fixes With this release we have added some further accessibility fixes following our WCAG Audit: Added aria labels to carousel navigation on the course player Updated mobile aria labels on mobile sidebar Assessment refer override In this release we have added a new tenancy feature, “Allow override of Automatic Refer outcomes”. This is defaulted to false, but can be enabled. Once enabled an assessor on that site will have the option to set a submission to pass, even if there is a referred question within it. Bulk Finance Rates Tool This release adds a new tool to the finance area. This tool will provide the user with a CSV template, which they can then update any payment rate values on. They can then upload that updated template which will provide them with a view of any changes that will happen. Which can then be accepted to bulk update those payment rates. https://status.theskillsnetwork.com/incident/754578 Tue, 04 Nov 2025 12:15:46 -0000 https://status.theskillsnetwork.com/incident/754578#7b5a9f31a530c14ef2c8e62af09ad712cc903c6660a6e508534db7e5ec8e763a Maintenance completed https://status.theskillsnetwork.com/incident/754578 Tue, 04 Nov 2025 12:15:46 -0000 https://status.theskillsnetwork.com/incident/754578#7b5a9f31a530c14ef2c8e62af09ad712cc903c6660a6e508534db7e5ec8e763a Maintenance completed https://status.theskillsnetwork.com/incident/754578 Tue, 04 Nov 2025 12:00:36 -0000 https://status.theskillsnetwork.com/incident/754578#ca6163d380112a65f565ad9ec4d8bdacc8c89f970f18491a71eb3e9685ae5c8e 4th November 2025 The EQUAL Dev team are planning a release on the 4th November at 12pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features EQUAL Sigma and Sigma Sandbox We are continuing with our work refining the Sigma tool. In this release the 2 main features regarding Sigma are the addition of Claude 4.5 to the Sandbox and the extension of marking sessions to 14 days. These updates will help a lot with tutors not running out of time to use Sigma to generate feedback as well with the Sigma teams ongoing refinement on the feedback we use to refine Sigma. Power BI Embedded With this release we have added the ability for the BI team to view PowerBI reports within EQUAL. This work will hopefully allow for more visibility and a better workflow. Azure SSO Integration We currently have a typical username/password login functionality on EQUAL. With this update we add the ability for you to be able to log into EQUAL using a Microsoft account. Block Work Submitted Email sending on Courses Currently, when a learner completes an assessment we have a Work Submitted email that is sent. This doesn't make complete sense on certain courses where the materials are generated using articulate rise and/or Scorm/Tin Can resources. This update adds a feature that the relevant teams can update assessments on a course to block sending this communication so not to add confusion to the learners user journey. Iframe Titles and various accessibility updates Our ongoing work with accessibility within EQUAL has a bunch of updates this release. We have added the ability for content authoring to add title attributes to Iframe components. This will allow for screen readers to be communicated what the resource is before the user interacts with it. In other Accessibility updates we have added various attributes to expandable components and various CTA Buttons in learner room resources and calendar which will make learners who navigate EQUAL using accessibility tools have a better experience. https://status.theskillsnetwork.com/incident/754578 Tue, 04 Nov 2025 12:00:36 -0000 https://status.theskillsnetwork.com/incident/754578#ca6163d380112a65f565ad9ec4d8bdacc8c89f970f18491a71eb3e9685ae5c8e 4th November 2025 The EQUAL Dev team are planning a release on the 4th November at 12pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features EQUAL Sigma and Sigma Sandbox We are continuing with our work refining the Sigma tool. In this release the 2 main features regarding Sigma are the addition of Claude 4.5 to the Sandbox and the extension of marking sessions to 14 days. These updates will help a lot with tutors not running out of time to use Sigma to generate feedback as well with the Sigma teams ongoing refinement on the feedback we use to refine Sigma. Power BI Embedded With this release we have added the ability for the BI team to view PowerBI reports within EQUAL. This work will hopefully allow for more visibility and a better workflow. Azure SSO Integration We currently have a typical username/password login functionality on EQUAL. With this update we add the ability for you to be able to log into EQUAL using a Microsoft account. Block Work Submitted Email sending on Courses Currently, when a learner completes an assessment we have a Work Submitted email that is sent. This doesn't make complete sense on certain courses where the materials are generated using articulate rise and/or Scorm/Tin Can resources. This update adds a feature that the relevant teams can update assessments on a course to block sending this communication so not to add confusion to the learners user journey. Iframe Titles and various accessibility updates Our ongoing work with accessibility within EQUAL has a bunch of updates this release. We have added the ability for content authoring to add title attributes to Iframe components. This will allow for screen readers to be communicated what the resource is before the user interacts with it. In other Accessibility updates we have added various attributes to expandable components and various CTA Buttons in learner room resources and calendar which will make learners who navigate EQUAL using accessibility tools have a better experience. https://status.theskillsnetwork.com/incident/754578 Tue, 04 Nov 2025 12:00:36 -0000 https://status.theskillsnetwork.com/incident/754578#ca6163d380112a65f565ad9ec4d8bdacc8c89f970f18491a71eb3e9685ae5c8e 4th November 2025 The EQUAL Dev team are planning a release on the 4th November at 12pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features EQUAL Sigma and Sigma Sandbox We are continuing with our work refining the Sigma tool. In this release the 2 main features regarding Sigma are the addition of Claude 4.5 to the Sandbox and the extension of marking sessions to 14 days. These updates will help a lot with tutors not running out of time to use Sigma to generate feedback as well with the Sigma teams ongoing refinement on the feedback we use to refine Sigma. Power BI Embedded With this release we have added the ability for the BI team to view PowerBI reports within EQUAL. This work will hopefully allow for more visibility and a better workflow. Azure SSO Integration We currently have a typical username/password login functionality on EQUAL. With this update we add the ability for you to be able to log into EQUAL using a Microsoft account. Block Work Submitted Email sending on Courses Currently, when a learner completes an assessment we have a Work Submitted email that is sent. This doesn't make complete sense on certain courses where the materials are generated using articulate rise and/or Scorm/Tin Can resources. This update adds a feature that the relevant teams can update assessments on a course to block sending this communication so not to add confusion to the learners user journey. Iframe Titles and various accessibility updates Our ongoing work with accessibility within EQUAL has a bunch of updates this release. We have added the ability for content authoring to add title attributes to Iframe components. This will allow for screen readers to be communicated what the resource is before the user interacts with it. In other Accessibility updates we have added various attributes to expandable components and various CTA Buttons in learner room resources and calendar which will make learners who navigate EQUAL using accessibility tools have a better experience. https://status.theskillsnetwork.com/incident/754578 Tue, 04 Nov 2025 12:00:36 -0000 https://status.theskillsnetwork.com/incident/754578#ca6163d380112a65f565ad9ec4d8bdacc8c89f970f18491a71eb3e9685ae5c8e 4th November 2025 The EQUAL Dev team are planning a release on the 4th November at 12pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features EQUAL Sigma and Sigma Sandbox We are continuing with our work refining the Sigma tool. In this release the 2 main features regarding Sigma are the addition of Claude 4.5 to the Sandbox and the extension of marking sessions to 14 days. These updates will help a lot with tutors not running out of time to use Sigma to generate feedback as well with the Sigma teams ongoing refinement on the feedback we use to refine Sigma. Power BI Embedded With this release we have added the ability for the BI team to view PowerBI reports within EQUAL. This work will hopefully allow for more visibility and a better workflow. Azure SSO Integration We currently have a typical username/password login functionality on EQUAL. With this update we add the ability for you to be able to log into EQUAL using a Microsoft account. Block Work Submitted Email sending on Courses Currently, when a learner completes an assessment we have a Work Submitted email that is sent. This doesn't make complete sense on certain courses where the materials are generated using articulate rise and/or Scorm/Tin Can resources. This update adds a feature that the relevant teams can update assessments on a course to block sending this communication so not to add confusion to the learners user journey. Iframe Titles and various accessibility updates Our ongoing work with accessibility within EQUAL has a bunch of updates this release. We have added the ability for content authoring to add title attributes to Iframe components. This will allow for screen readers to be communicated what the resource is before the user interacts with it. In other Accessibility updates we have added various attributes to expandable components and various CTA Buttons in learner room resources and calendar which will make learners who navigate EQUAL using accessibility tools have a better experience. https://status.theskillsnetwork.com/incident/754578 Tue, 04 Nov 2025 12:00:36 -0000 https://status.theskillsnetwork.com/incident/754578#ca6163d380112a65f565ad9ec4d8bdacc8c89f970f18491a71eb3e9685ae5c8e 4th November 2025 The EQUAL Dev team are planning a release on the 4th November at 12pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features EQUAL Sigma and Sigma Sandbox We are continuing with our work refining the Sigma tool. In this release the 2 main features regarding Sigma are the addition of Claude 4.5 to the Sandbox and the extension of marking sessions to 14 days. These updates will help a lot with tutors not running out of time to use Sigma to generate feedback as well with the Sigma teams ongoing refinement on the feedback we use to refine Sigma. Power BI Embedded With this release we have added the ability for the BI team to view PowerBI reports within EQUAL. This work will hopefully allow for more visibility and a better workflow. Azure SSO Integration We currently have a typical username/password login functionality on EQUAL. With this update we add the ability for you to be able to log into EQUAL using a Microsoft account. Block Work Submitted Email sending on Courses Currently, when a learner completes an assessment we have a Work Submitted email that is sent. This doesn't make complete sense on certain courses where the materials are generated using articulate rise and/or Scorm/Tin Can resources. This update adds a feature that the relevant teams can update assessments on a course to block sending this communication so not to add confusion to the learners user journey. Iframe Titles and various accessibility updates Our ongoing work with accessibility within EQUAL has a bunch of updates this release. We have added the ability for content authoring to add title attributes to Iframe components. This will allow for screen readers to be communicated what the resource is before the user interacts with it. In other Accessibility updates we have added various attributes to expandable components and various CTA Buttons in learner room resources and calendar which will make learners who navigate EQUAL using accessibility tools have a better experience. https://status.theskillsnetwork.com/incident/754578 Tue, 04 Nov 2025 12:00:36 -0000 https://status.theskillsnetwork.com/incident/754578#ca6163d380112a65f565ad9ec4d8bdacc8c89f970f18491a71eb3e9685ae5c8e 4th November 2025 The EQUAL Dev team are planning a release on the 4th November at 12pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features EQUAL Sigma and Sigma Sandbox We are continuing with our work refining the Sigma tool. In this release the 2 main features regarding Sigma are the addition of Claude 4.5 to the Sandbox and the extension of marking sessions to 14 days. These updates will help a lot with tutors not running out of time to use Sigma to generate feedback as well with the Sigma teams ongoing refinement on the feedback we use to refine Sigma. Power BI Embedded With this release we have added the ability for the BI team to view PowerBI reports within EQUAL. This work will hopefully allow for more visibility and a better workflow. Azure SSO Integration We currently have a typical username/password login functionality on EQUAL. With this update we add the ability for you to be able to log into EQUAL using a Microsoft account. Block Work Submitted Email sending on Courses Currently, when a learner completes an assessment we have a Work Submitted email that is sent. This doesn't make complete sense on certain courses where the materials are generated using articulate rise and/or Scorm/Tin Can resources. This update adds a feature that the relevant teams can update assessments on a course to block sending this communication so not to add confusion to the learners user journey. Iframe Titles and various accessibility updates Our ongoing work with accessibility within EQUAL has a bunch of updates this release. We have added the ability for content authoring to add title attributes to Iframe components. This will allow for screen readers to be communicated what the resource is before the user interacts with it. In other Accessibility updates we have added various attributes to expandable components and various CTA Buttons in learner room resources and calendar which will make learners who navigate EQUAL using accessibility tools have a better experience. https://status.theskillsnetwork.com/incident/754578 Tue, 04 Nov 2025 12:00:36 -0000 https://status.theskillsnetwork.com/incident/754578#ca6163d380112a65f565ad9ec4d8bdacc8c89f970f18491a71eb3e9685ae5c8e 4th November 2025 The EQUAL Dev team are planning a release on the 4th November at 12pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features EQUAL Sigma and Sigma Sandbox We are continuing with our work refining the Sigma tool. In this release the 2 main features regarding Sigma are the addition of Claude 4.5 to the Sandbox and the extension of marking sessions to 14 days. These updates will help a lot with tutors not running out of time to use Sigma to generate feedback as well with the Sigma teams ongoing refinement on the feedback we use to refine Sigma. Power BI Embedded With this release we have added the ability for the BI team to view PowerBI reports within EQUAL. This work will hopefully allow for more visibility and a better workflow. Azure SSO Integration We currently have a typical username/password login functionality on EQUAL. With this update we add the ability for you to be able to log into EQUAL using a Microsoft account. Block Work Submitted Email sending on Courses Currently, when a learner completes an assessment we have a Work Submitted email that is sent. This doesn't make complete sense on certain courses where the materials are generated using articulate rise and/or Scorm/Tin Can resources. This update adds a feature that the relevant teams can update assessments on a course to block sending this communication so not to add confusion to the learners user journey. Iframe Titles and various accessibility updates Our ongoing work with accessibility within EQUAL has a bunch of updates this release. We have added the ability for content authoring to add title attributes to Iframe components. This will allow for screen readers to be communicated what the resource is before the user interacts with it. In other Accessibility updates we have added various attributes to expandable components and various CTA Buttons in learner room resources and calendar which will make learners who navigate EQUAL using accessibility tools have a better experience. https://status.theskillsnetwork.com/incident/754578 Tue, 04 Nov 2025 12:00:36 -0000 https://status.theskillsnetwork.com/incident/754578#ca6163d380112a65f565ad9ec4d8bdacc8c89f970f18491a71eb3e9685ae5c8e 4th November 2025 The EQUAL Dev team are planning a release on the 4th November at 12pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features EQUAL Sigma and Sigma Sandbox We are continuing with our work refining the Sigma tool. In this release the 2 main features regarding Sigma are the addition of Claude 4.5 to the Sandbox and the extension of marking sessions to 14 days. These updates will help a lot with tutors not running out of time to use Sigma to generate feedback as well with the Sigma teams ongoing refinement on the feedback we use to refine Sigma. Power BI Embedded With this release we have added the ability for the BI team to view PowerBI reports within EQUAL. This work will hopefully allow for more visibility and a better workflow. Azure SSO Integration We currently have a typical username/password login functionality on EQUAL. With this update we add the ability for you to be able to log into EQUAL using a Microsoft account. Block Work Submitted Email sending on Courses Currently, when a learner completes an assessment we have a Work Submitted email that is sent. This doesn't make complete sense on certain courses where the materials are generated using articulate rise and/or Scorm/Tin Can resources. This update adds a feature that the relevant teams can update assessments on a course to block sending this communication so not to add confusion to the learners user journey. Iframe Titles and various accessibility updates Our ongoing work with accessibility within EQUAL has a bunch of updates this release. We have added the ability for content authoring to add title attributes to Iframe components. This will allow for screen readers to be communicated what the resource is before the user interacts with it. In other Accessibility updates we have added various attributes to expandable components and various CTA Buttons in learner room resources and calendar which will make learners who navigate EQUAL using accessibility tools have a better experience. https://status.theskillsnetwork.com/ Sat, 25 Oct 2025 22:25:05 +0000 https://status.theskillsnetwork.com/#0471da501435a304865a7c4401eef518c01fc70311e5a28ac09b212d646809ca Course Content recovered https://status.theskillsnetwork.com/ Sat, 25 Oct 2025 22:07:52 +0000 https://status.theskillsnetwork.com/#0471da501435a304865a7c4401eef518c01fc70311e5a28ac09b212d646809ca Course Content went down https://status.theskillsnetwork.com/ Thu, 23 Oct 2025 01:06:22 +0000 https://status.theskillsnetwork.com/#82483d057a2943e6033cdf58b8a142d25bf16ada0b63a8f1a6d3145d048f665e The Skills Network Website recovered https://status.theskillsnetwork.com/ Thu, 23 Oct 2025 01:02:44 +0000 https://status.theskillsnetwork.com/#82483d057a2943e6033cdf58b8a142d25bf16ada0b63a8f1a6d3145d048f665e The Skills Network Website went down https://status.theskillsnetwork.com/ Wed, 22 Oct 2025 07:55:35 +0000 https://status.theskillsnetwork.com/#98271701270924f12e858e0e1116caeb9462517a9c0d96ee7e0fdb1a9ab920dc Course Content recovered https://status.theskillsnetwork.com/ Tue, 21 Oct 2025 22:04:40 +0000 https://status.theskillsnetwork.com/#98271701270924f12e858e0e1116caeb9462517a9c0d96ee7e0fdb1a9ab920dc Course Content went down https://status.theskillsnetwork.com/incident/748180 Tue, 21 Oct 2025 11:03:50 -0000 https://status.theskillsnetwork.com/incident/748180#98c953aa158daafa615e19e0171c451937f9e7ae83a4fab4c68e03016fff651a Maintenance completed https://status.theskillsnetwork.com/incident/748180 Tue, 21 Oct 2025 11:00:34 -0000 https://status.theskillsnetwork.com/incident/748180#8c45a3e3c761815b96f9c0af47e7b5a9903b00922eed73d8c3d387d62c4f6753 21st October 2025 The EQUAL Dev team are planning a release on the 21st October at 12pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features EQUAL Sigma Updates We have continued updating EQUAL Sigma based on user feedback. In this release the micronotes that are used to help guide the generated feedback field was initially displayed a small text box that would only show 6-7 words. We've updated this to be a larger (and resizeable) input, so that slightly more detailed feedback can be used. As we continue to refine EQUAL Sigma (and as the landscape of AI models changes), the prompts and models that are used by Sigma to generate feedback may need changing: We might find that certain courses would benefit from more precise prompt engineering, due to the nature of the content being assessed We might find that newer models provide better feedback at a reduced price We might also find that some models are better at assessing some courses compared than others. With this in mind, Engineering are releasing a sandbox tool that allows people to test changes to prompts and models, using past assessments as a baseline. This would allow our Quality and Assessor Services team to test out those changes and see what impact they have. This tool is now in beta, and will be refined further based on the feedback provided by those teams. Welcome Courses Currently, when a learner is enrolled onto EQUAL via the TSN Website or as part of a Bootcamps cohort then we enrol them onto a "Welcome Course", designed to aid the learner with how EQUAL works and how they can expect to be supported. In this release, we add the ability for this enrolment to be toggled off at a project level if this wouldn't be appropriate for that method of delivery. https://status.theskillsnetwork.com/ Mon, 20 Oct 2025 09:53:52 +0000 https://status.theskillsnetwork.com/#87b076781bcefb1faf01f2d907dc219df901637bd8227a9d377cb22af18a3e54 Course Content recovered https://status.theskillsnetwork.com/ Sun, 19 Oct 2025 22:27:30 +0000 https://status.theskillsnetwork.com/#87b076781bcefb1faf01f2d907dc219df901637bd8227a9d377cb22af18a3e54 Course Content went down https://status.theskillsnetwork.com/ Sun, 19 Oct 2025 22:11:00 +0000 https://status.theskillsnetwork.com/#65dd6e7e8fe54b2c7ee100c5f541e0af7288131dac3e8e59462b35c4b0c443f7 EQUAL recovered https://status.theskillsnetwork.com/ Sun, 19 Oct 2025 22:08:20 +0000 https://status.theskillsnetwork.com/#65dd6e7e8fe54b2c7ee100c5f541e0af7288131dac3e8e59462b35c4b0c443f7 EQUAL went down https://status.theskillsnetwork.com/incident/738541 Tue, 07 Oct 2025 11:13:14 -0000 https://status.theskillsnetwork.com/incident/738541#429a6254e55b6e65b5adf2d5b305f18be2516e1401e98bbe697808c17ccb3b1f Maintenance completed https://status.theskillsnetwork.com/incident/738541 Tue, 07 Oct 2025 11:00:40 -0000 https://status.theskillsnetwork.com/incident/738541#82e200e25e94da46bcbf893aa7e5f9ec6a486ce230544fbc9e94c768c20c9ad6 The EQUAL Dev team are planning a release on the 7th October at 12pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Accessibility Audit Fixes We have made further important updates to enhance the accessibility of our platform. First, we removed unnecessary roles from certain templates to simplify their structure. The Help Accordion has been updated to use appropriate header tags, making it easier for users to navigate. Additionally, we improved the carousel buttons by making their selection states clearer. Finally, we corrected the learner calendar's markup to conform to table standards and provided accessible names for star ratings on resources, ensuring everyone can interact with these elements more effectively. EQUAL Sigma We're improving the writing tools for our assessors by adding a spell check feature to the WYSIWYG editor. Before, assessors used their web browsers to catch spelling mistakes, but this option was lost when we switched to the new editor. With the new update, as assessors type, their browsers will automatically highlight any spelling errors, making it easier for them to give feedback https://status.theskillsnetwork.com/incident/738541 Tue, 07 Oct 2025 11:00:40 -0000 https://status.theskillsnetwork.com/incident/738541#82e200e25e94da46bcbf893aa7e5f9ec6a486ce230544fbc9e94c768c20c9ad6 The EQUAL Dev team are planning a release on the 7th October at 12pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Accessibility Audit Fixes We have made further important updates to enhance the accessibility of our platform. First, we removed unnecessary roles from certain templates to simplify their structure. The Help Accordion has been updated to use appropriate header tags, making it easier for users to navigate. Additionally, we improved the carousel buttons by making their selection states clearer. Finally, we corrected the learner calendar's markup to conform to table standards and provided accessible names for star ratings on resources, ensuring everyone can interact with these elements more effectively. EQUAL Sigma We're improving the writing tools for our assessors by adding a spell check feature to the WYSIWYG editor. Before, assessors used their web browsers to catch spelling mistakes, but this option was lost when we switched to the new editor. With the new update, as assessors type, their browsers will automatically highlight any spelling errors, making it easier for them to give feedback https://status.theskillsnetwork.com/incident/738541 Tue, 07 Oct 2025 11:00:40 -0000 https://status.theskillsnetwork.com/incident/738541#82e200e25e94da46bcbf893aa7e5f9ec6a486ce230544fbc9e94c768c20c9ad6 The EQUAL Dev team are planning a release on the 7th October at 12pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Accessibility Audit Fixes We have made further important updates to enhance the accessibility of our platform. First, we removed unnecessary roles from certain templates to simplify their structure. The Help Accordion has been updated to use appropriate header tags, making it easier for users to navigate. Additionally, we improved the carousel buttons by making their selection states clearer. Finally, we corrected the learner calendar's markup to conform to table standards and provided accessible names for star ratings on resources, ensuring everyone can interact with these elements more effectively. EQUAL Sigma We're improving the writing tools for our assessors by adding a spell check feature to the WYSIWYG editor. Before, assessors used their web browsers to catch spelling mistakes, but this option was lost when we switched to the new editor. With the new update, as assessors type, their browsers will automatically highlight any spelling errors, making it easier for them to give feedback https://status.theskillsnetwork.com/incident/738541 Tue, 07 Oct 2025 11:00:40 -0000 https://status.theskillsnetwork.com/incident/738541#82e200e25e94da46bcbf893aa7e5f9ec6a486ce230544fbc9e94c768c20c9ad6 The EQUAL Dev team are planning a release on the 7th October at 12pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Accessibility Audit Fixes We have made further important updates to enhance the accessibility of our platform. First, we removed unnecessary roles from certain templates to simplify their structure. The Help Accordion has been updated to use appropriate header tags, making it easier for users to navigate. Additionally, we improved the carousel buttons by making their selection states clearer. Finally, we corrected the learner calendar's markup to conform to table standards and provided accessible names for star ratings on resources, ensuring everyone can interact with these elements more effectively. EQUAL Sigma We're improving the writing tools for our assessors by adding a spell check feature to the WYSIWYG editor. Before, assessors used their web browsers to catch spelling mistakes, but this option was lost when we switched to the new editor. With the new update, as assessors type, their browsers will automatically highlight any spelling errors, making it easier for them to give feedback https://status.theskillsnetwork.com/incident/727235 Tue, 23 Sep 2025 11:09:56 -0000 https://status.theskillsnetwork.com/incident/727235#3fac15f99f7a178f922bcc4942e62dc9001b2a45118fc3a6f3aebd77d25f4d58 Maintenance completed https://status.theskillsnetwork.com/incident/727235 Tue, 23 Sep 2025 11:00:56 -0000 https://status.theskillsnetwork.com/incident/727235#414a1f347ee8fbd471f4c5883d57e073b43e52b91b7015507bbc7b969bd4da88 September 23th 2025 The EQUAL Dev team are planning a release on the 23rd September at 12pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features EQUAL Sigma Sandbox Now that Sigma has launched we are working on improvements to the quality of feedback produced. In this release we begin to launch our sandbox for testing. This will allow for trialling both new prompts and different LLM models to compare produced feedback. In this initial launch we have added the functionality to view and filter through completed submissions. Accessibility Audit Fixes We've began our work on the feedback provided from an external accessibility audit. Through this we aim to make EQUAL more accessible for learners who access our content through various accessibility tools and methods. In this release we've added some alternative tags to images, updated notifications to show for longer and updated some of the content authoring tools highlighted to be easier accessed using keyboard only. This process will be ongoing for the next few releases with functionality being updated all over the learner experience. https://status.theskillsnetwork.com/incident/727235 Tue, 23 Sep 2025 11:00:56 -0000 https://status.theskillsnetwork.com/incident/727235#414a1f347ee8fbd471f4c5883d57e073b43e52b91b7015507bbc7b969bd4da88 September 23th 2025 The EQUAL Dev team are planning a release on the 23rd September at 12pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features EQUAL Sigma Sandbox Now that Sigma has launched we are working on improvements to the quality of feedback produced. In this release we begin to launch our sandbox for testing. This will allow for trialling both new prompts and different LLM models to compare produced feedback. In this initial launch we have added the functionality to view and filter through completed submissions. Accessibility Audit Fixes We've began our work on the feedback provided from an external accessibility audit. Through this we aim to make EQUAL more accessible for learners who access our content through various accessibility tools and methods. In this release we've added some alternative tags to images, updated notifications to show for longer and updated some of the content authoring tools highlighted to be easier accessed using keyboard only. This process will be ongoing for the next few releases with functionality being updated all over the learner experience. https://status.theskillsnetwork.com/incident/727235 Tue, 23 Sep 2025 11:00:56 -0000 https://status.theskillsnetwork.com/incident/727235#414a1f347ee8fbd471f4c5883d57e073b43e52b91b7015507bbc7b969bd4da88 September 23th 2025 The EQUAL Dev team are planning a release on the 23rd September at 12pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features EQUAL Sigma Sandbox Now that Sigma has launched we are working on improvements to the quality of feedback produced. In this release we begin to launch our sandbox for testing. This will allow for trialling both new prompts and different LLM models to compare produced feedback. In this initial launch we have added the functionality to view and filter through completed submissions. Accessibility Audit Fixes We've began our work on the feedback provided from an external accessibility audit. Through this we aim to make EQUAL more accessible for learners who access our content through various accessibility tools and methods. In this release we've added some alternative tags to images, updated notifications to show for longer and updated some of the content authoring tools highlighted to be easier accessed using keyboard only. This process will be ongoing for the next few releases with functionality being updated all over the learner experience. https://status.theskillsnetwork.com/incident/727235 Tue, 23 Sep 2025 11:00:56 -0000 https://status.theskillsnetwork.com/incident/727235#414a1f347ee8fbd471f4c5883d57e073b43e52b91b7015507bbc7b969bd4da88 September 23th 2025 The EQUAL Dev team are planning a release on the 23rd September at 12pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features EQUAL Sigma Sandbox Now that Sigma has launched we are working on improvements to the quality of feedback produced. In this release we begin to launch our sandbox for testing. This will allow for trialling both new prompts and different LLM models to compare produced feedback. In this initial launch we have added the functionality to view and filter through completed submissions. Accessibility Audit Fixes We've began our work on the feedback provided from an external accessibility audit. Through this we aim to make EQUAL more accessible for learners who access our content through various accessibility tools and methods. In this release we've added some alternative tags to images, updated notifications to show for longer and updated some of the content authoring tools highlighted to be easier accessed using keyboard only. This process will be ongoing for the next few releases with functionality being updated all over the learner experience. https://status.theskillsnetwork.com/incident/721059 Tue, 09 Sep 2025 11:07:12 -0000 https://status.theskillsnetwork.com/incident/721059#5bf3723bfc802376b138a7866706f30073ccc05ad3666eb354cb5e0d2a597734 Maintenance completed https://status.theskillsnetwork.com/incident/721059 Tue, 09 Sep 2025 11:00:41 -0000 https://status.theskillsnetwork.com/incident/721059#afb80966a85c9dfd4cf8f456ae62972edef7cff6355f68973e9f3a1312e7ed90 EQUAL Release 111.0.0 code has been deployed and engineers are performing initial smoke tests. https://status.theskillsnetwork.com/incident/713407 Wed, 27 Aug 2025 11:21:09 -0000 https://status.theskillsnetwork.com/incident/713407#1d3c927361fa7cec792bca2518ba5ef3519e30f0cad0c2501bf74680cba3094c Maintenance completed https://status.theskillsnetwork.com/incident/713407 Wed, 27 Aug 2025 11:00:24 -0000 https://status.theskillsnetwork.com/incident/713407#b950454c00b0ae53e37ec7ea070e9d6e4f6e7e12de0ae14302e329b0710cb709 The EQUAL Dev team are planning a release on the 27th August at 12pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Ability to navigate between existing and new feedback tool views The new Feedback tool requires the new layout in order to process the question outcomes. We've updated it that if a tutor begins marking on the old or new view and then toggles between them that the feedback tool will be updated whenever the new view is loaded to grab all the changes made since. Model Answers for Parent Question Types In the previous update we released model answers in the content authoring tool. In this release we expand that to work for questions with sub-questions against them. Faster generation for new feedback tool Previously we began generation of feedback at the point of accessing the unit feedback tab. This has been updated to trigger on the final outcome being set which should provide a noticeable reduction in wait time for feedback to be generated. Bug Fixes The new feedback tool will now allow you to return feedback to the learner if the marking session has expired if the feedback has already been generated. The new feedback tool will now be able to handle single uploaded file questions Internal Only Updates These are for internal use, and do not need to be sent to clients Updated Enrol Helper tool to new coding standards Updated selection of EQUAL code to handle issues detected by our static analysis tools. https://status.theskillsnetwork.com/incident/713407 Wed, 27 Aug 2025 11:00:24 -0000 https://status.theskillsnetwork.com/incident/713407#b950454c00b0ae53e37ec7ea070e9d6e4f6e7e12de0ae14302e329b0710cb709 The EQUAL Dev team are planning a release on the 27th August at 12pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Ability to navigate between existing and new feedback tool views The new Feedback tool requires the new layout in order to process the question outcomes. We've updated it that if a tutor begins marking on the old or new view and then toggles between them that the feedback tool will be updated whenever the new view is loaded to grab all the changes made since. Model Answers for Parent Question Types In the previous update we released model answers in the content authoring tool. In this release we expand that to work for questions with sub-questions against them. Faster generation for new feedback tool Previously we began generation of feedback at the point of accessing the unit feedback tab. This has been updated to trigger on the final outcome being set which should provide a noticeable reduction in wait time for feedback to be generated. Bug Fixes The new feedback tool will now allow you to return feedback to the learner if the marking session has expired if the feedback has already been generated. The new feedback tool will now be able to handle single uploaded file questions Internal Only Updates These are for internal use, and do not need to be sent to clients Updated Enrol Helper tool to new coding standards Updated selection of EQUAL code to handle issues detected by our static analysis tools. https://status.theskillsnetwork.com/incident/713407 Wed, 27 Aug 2025 11:00:24 -0000 https://status.theskillsnetwork.com/incident/713407#b950454c00b0ae53e37ec7ea070e9d6e4f6e7e12de0ae14302e329b0710cb709 The EQUAL Dev team are planning a release on the 27th August at 12pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Ability to navigate between existing and new feedback tool views The new Feedback tool requires the new layout in order to process the question outcomes. We've updated it that if a tutor begins marking on the old or new view and then toggles between them that the feedback tool will be updated whenever the new view is loaded to grab all the changes made since. Model Answers for Parent Question Types In the previous update we released model answers in the content authoring tool. In this release we expand that to work for questions with sub-questions against them. Faster generation for new feedback tool Previously we began generation of feedback at the point of accessing the unit feedback tab. This has been updated to trigger on the final outcome being set which should provide a noticeable reduction in wait time for feedback to be generated. Bug Fixes The new feedback tool will now allow you to return feedback to the learner if the marking session has expired if the feedback has already been generated. The new feedback tool will now be able to handle single uploaded file questions Internal Only Updates These are for internal use, and do not need to be sent to clients Updated Enrol Helper tool to new coding standards Updated selection of EQUAL code to handle issues detected by our static analysis tools. https://status.theskillsnetwork.com/incident/713407 Wed, 27 Aug 2025 11:00:24 -0000 https://status.theskillsnetwork.com/incident/713407#b950454c00b0ae53e37ec7ea070e9d6e4f6e7e12de0ae14302e329b0710cb709 The EQUAL Dev team are planning a release on the 27th August at 12pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Ability to navigate between existing and new feedback tool views The new Feedback tool requires the new layout in order to process the question outcomes. We've updated it that if a tutor begins marking on the old or new view and then toggles between them that the feedback tool will be updated whenever the new view is loaded to grab all the changes made since. Model Answers for Parent Question Types In the previous update we released model answers in the content authoring tool. In this release we expand that to work for questions with sub-questions against them. Faster generation for new feedback tool Previously we began generation of feedback at the point of accessing the unit feedback tab. This has been updated to trigger on the final outcome being set which should provide a noticeable reduction in wait time for feedback to be generated. Bug Fixes The new feedback tool will now allow you to return feedback to the learner if the marking session has expired if the feedback has already been generated. The new feedback tool will now be able to handle single uploaded file questions Internal Only Updates These are for internal use, and do not need to be sent to clients Updated Enrol Helper tool to new coding standards Updated selection of EQUAL code to handle issues detected by our static analysis tools. https://status.theskillsnetwork.com/incident/702907 Tue, 12 Aug 2025 12:00:45 -0000 https://status.theskillsnetwork.com/incident/702907#ab7de6726f34c0311d474040c882dcb78f22f641a33e755c0d6efd9ae0f30037 Maintenance completed https://status.theskillsnetwork.com/incident/702907 Tue, 12 Aug 2025 12:00:45 -0000 https://status.theskillsnetwork.com/incident/702907#ab7de6726f34c0311d474040c882dcb78f22f641a33e755c0d6efd9ae0f30037 Maintenance completed https://status.theskillsnetwork.com/incident/702907 Tue, 12 Aug 2025 11:00:45 -0000 https://status.theskillsnetwork.com/incident/702907#77477fa327e60e97590629d322d584e4695b419feaaff55227595b21dac88b08 The EQUAL Dev team are planning a release on the 13th August at 12pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## EQUAL Local Authorities The list of local authorities available in the Project Profiler settings was out of date, and was difficult for the Engineering team to keep in sync with the TSN Website. In this release, the team have focused on making the TSN website be the source of truth for the list of local authorities (since the TSN website includes a mapping of postcodes to local authorities). As part of this release, the Engineering team will update the list of local authorities in the system to match the list in the TSN website. In doing so, some Projects may use local authorities that are no longer available - Engineering will be in touch with the relevant teams to update affected Projects. ## Updating list of question types for the new feedback tool Engineering have been prioritising supporting questions that are used by the most courses for the new feedback tool. This release adds support for Text questions for v1 courses. ## Adding the ability to set model answers for questions For assessments, it can be useful to provide a model answer for a given question. In this release, we add the ability to specify a model answer in the content authoring tool. ## Surface the initial due date for a submission Previously, to see the initial due date for a submission you would have to go to the edit screen one by one. In this release, we display the original due date on the submissions tab. # Bug Fixes - The new feedback tool had an issue where the autosave would interfere with the current cursor position. This has been corrected - The new feedback tool uses a new component for inputting text when giving feedback, which was missing some functionality from the previous component. These have been added: - Auto-resizing - Auto linking - Adding the ability to underline text https://status.theskillsnetwork.com/incident/702907 Tue, 12 Aug 2025 11:00:45 -0000 https://status.theskillsnetwork.com/incident/702907#77477fa327e60e97590629d322d584e4695b419feaaff55227595b21dac88b08 The EQUAL Dev team are planning a release on the 13th August at 12pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## EQUAL Local Authorities The list of local authorities available in the Project Profiler settings was out of date, and was difficult for the Engineering team to keep in sync with the TSN Website. In this release, the team have focused on making the TSN website be the source of truth for the list of local authorities (since the TSN website includes a mapping of postcodes to local authorities). As part of this release, the Engineering team will update the list of local authorities in the system to match the list in the TSN website. In doing so, some Projects may use local authorities that are no longer available - Engineering will be in touch with the relevant teams to update affected Projects. ## Updating list of question types for the new feedback tool Engineering have been prioritising supporting questions that are used by the most courses for the new feedback tool. This release adds support for Text questions for v1 courses. ## Adding the ability to set model answers for questions For assessments, it can be useful to provide a model answer for a given question. In this release, we add the ability to specify a model answer in the content authoring tool. ## Surface the initial due date for a submission Previously, to see the initial due date for a submission you would have to go to the edit screen one by one. In this release, we display the original due date on the submissions tab. # Bug Fixes - The new feedback tool had an issue where the autosave would interfere with the current cursor position. This has been corrected - The new feedback tool uses a new component for inputting text when giving feedback, which was missing some functionality from the previous component. These have been added: - Auto-resizing - Auto linking - Adding the ability to underline text https://status.theskillsnetwork.com/incident/619268 Tue, 15 Jul 2025 12:00:05 -0000 https://status.theskillsnetwork.com/incident/619268#4cf95974d3ad89436d66cfe7d447e76c8c2e5c49574aa41779c52f8039528a54 Maintenance completed https://status.theskillsnetwork.com/incident/619268 Tue, 15 Jul 2025 12:00:05 -0000 https://status.theskillsnetwork.com/incident/619268#4cf95974d3ad89436d66cfe7d447e76c8c2e5c49574aa41779c52f8039528a54 Maintenance completed https://status.theskillsnetwork.com/incident/619268 Tue, 15 Jul 2025 11:00:05 -0000 https://status.theskillsnetwork.com/incident/619268#588f9997df32a00e928f2ef8944cc048214cfb7cceb41308b6a449a46ee28eea The EQUAL Dev team are planning a release on the 15th July at 12pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Support resubmissions for Turnitin Initially, resubmissions weren't sent to Turnitin as it wasn't possible to mark the previous answers as submitted by the learner which would erroneously mark it as similar. This update means that all future resubmissions will be sent to Turnitin to generate the report. Due to how Turnitin scans the content, the submission that we send to Turnitin includes both *previous* answers that were marked as a pass and the resubmitted answers attached to the resubmission. This is required because Turnitin requires a certain amount of content for it to do any scanning. ## EQUAL Feedback Tool Updates As mentioned in previous releases, Engineering are undertaking a project to improve the ability of assessors to mark submissions. This release continues releasing these pieces of work behind feature flags. https://status.theskillsnetwork.com/incident/619268 Tue, 15 Jul 2025 11:00:05 -0000 https://status.theskillsnetwork.com/incident/619268#588f9997df32a00e928f2ef8944cc048214cfb7cceb41308b6a449a46ee28eea The EQUAL Dev team are planning a release on the 15th July at 12pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Support resubmissions for Turnitin Initially, resubmissions weren't sent to Turnitin as it wasn't possible to mark the previous answers as submitted by the learner which would erroneously mark it as similar. This update means that all future resubmissions will be sent to Turnitin to generate the report. Due to how Turnitin scans the content, the submission that we send to Turnitin includes both *previous* answers that were marked as a pass and the resubmitted answers attached to the resubmission. This is required because Turnitin requires a certain amount of content for it to do any scanning. ## EQUAL Feedback Tool Updates As mentioned in previous releases, Engineering are undertaking a project to improve the ability of assessors to mark submissions. This release continues releasing these pieces of work behind feature flags. https://status.theskillsnetwork.com/incident/610103 Tue, 01 Jul 2025 11:53:26 -0000 https://status.theskillsnetwork.com/incident/610103#009db7bef345a2349edefea4ae18773e3d3e24ae1d7f5b82716d61675b2ae0eb Maintenance completed https://status.theskillsnetwork.com/incident/610103 Tue, 01 Jul 2025 11:30:58 -0000 https://status.theskillsnetwork.com/incident/610103#8e4f9df147b4b7d2a1d59690c8c5bf79331e89e70ceab5a42330612ea3000d01 The Engineering team are planning an EQUAL release on the 1st July 2025 at 12:30 PM. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features New Tutor Online Feedback UI Beta Continuing on from the previous release, In this release we are launching the beta version of the Tutor Online Feedback new UI. With this we have matched existing functionality - being able to save feedback against a learners answer and provide an outcome. This new UI is more intuitive with a nicer tab structure for easier access to the work. Auto Certificate Generation for Tenancy created tutor marked courses Currently, when creating a certificate the logic didn't handle correctly when a tenancy created tutor marked course wanted a certificate. In this update we've updated the functionality to work in this instance, allowing tenancies more consistent certificate generation without issues. https://status.theskillsnetwork.com/incident/610103 Tue, 01 Jul 2025 11:30:58 -0000 https://status.theskillsnetwork.com/incident/610103#8e4f9df147b4b7d2a1d59690c8c5bf79331e89e70ceab5a42330612ea3000d01 The Engineering team are planning an EQUAL release on the 1st July 2025 at 12:30 PM. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features New Tutor Online Feedback UI Beta Continuing on from the previous release, In this release we are launching the beta version of the Tutor Online Feedback new UI. With this we have matched existing functionality - being able to save feedback against a learners answer and provide an outcome. This new UI is more intuitive with a nicer tab structure for easier access to the work. Auto Certificate Generation for Tenancy created tutor marked courses Currently, when creating a certificate the logic didn't handle correctly when a tenancy created tutor marked course wanted a certificate. In this update we've updated the functionality to work in this instance, allowing tenancies more consistent certificate generation without issues. https://status.theskillsnetwork.com/incident/610103 Tue, 01 Jul 2025 11:30:58 -0000 https://status.theskillsnetwork.com/incident/610103#8e4f9df147b4b7d2a1d59690c8c5bf79331e89e70ceab5a42330612ea3000d01 The Engineering team are planning an EQUAL release on the 1st July 2025 at 12:30 PM. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features New Tutor Online Feedback UI Beta Continuing on from the previous release, In this release we are launching the beta version of the Tutor Online Feedback new UI. With this we have matched existing functionality - being able to save feedback against a learners answer and provide an outcome. This new UI is more intuitive with a nicer tab structure for easier access to the work. Auto Certificate Generation for Tenancy created tutor marked courses Currently, when creating a certificate the logic didn't handle correctly when a tenancy created tutor marked course wanted a certificate. In this update we've updated the functionality to work in this instance, allowing tenancies more consistent certificate generation without issues. https://status.theskillsnetwork.com/incident/610103 Tue, 01 Jul 2025 11:30:58 -0000 https://status.theskillsnetwork.com/incident/610103#8e4f9df147b4b7d2a1d59690c8c5bf79331e89e70ceab5a42330612ea3000d01 The Engineering team are planning an EQUAL release on the 1st July 2025 at 12:30 PM. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features New Tutor Online Feedback UI Beta Continuing on from the previous release, In this release we are launching the beta version of the Tutor Online Feedback new UI. With this we have matched existing functionality - being able to save feedback against a learners answer and provide an outcome. This new UI is more intuitive with a nicer tab structure for easier access to the work. Auto Certificate Generation for Tenancy created tutor marked courses Currently, when creating a certificate the logic didn't handle correctly when a tenancy created tutor marked course wanted a certificate. In this update we've updated the functionality to work in this instance, allowing tenancies more consistent certificate generation without issues. https://status.theskillsnetwork.com/incident/605706 Thu, 19 Jun 2025 12:28:48 -0000 https://status.theskillsnetwork.com/incident/605706#ce41aaeb7de3807c9d1a2e3fba66f431e3102215afa1b1031ab627c3013ff21d Maintenance completed https://status.theskillsnetwork.com/incident/605706 Thu, 19 Jun 2025 11:30:14 -0000 https://status.theskillsnetwork.com/incident/605706#7702312f3f0a9e1b61b72da588257c264b1f73637575a2bd11c782c073d02fd1 19th June 2025 The Engineering team are planning an EQUAL release on the 19th June 2025 at 12:30 PM. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features EQ-430 | EQUAL Feedback Tool – Conditionally Display the Online Feedback Redesign As part of the EQUAL feedback tool redesign rollout, the new online feedback page will now appear conditionally for select TSN assessors based on specific criteria. Informative banners are shown to explain why the new view is (or isn’t) active if the assessor has the feature flag active. EQ-423 | EQUAL Feedback Tool – UI Design of the Online Feedback Redesign Implemented the full frontend design of the new online feedback page using Vue. At this stage, placeholder data was used to build out the visual structure. EQ-424 | EQUAL Feedback Tool – Pass Real Data to the Online Feedback Redesign Following on from EQ-423, the online feedback redesign now uses actual submission data instead of hardcoded content, providing a more accurate and dynamic user experience. EQ-478 | EQUAL Feedback Tool – Feature Flag Renamed Updated the feature flag name to align with the official naming of the EQUAL Feedback Tool, improving clarity and consistency across the platform. EQ-487 | EQUAL Feedback Tool – Text Colouring and Highlighting Added new formatting options to the question feedback and unit feedback boxes, including custom font colouring and text highlighting, based on initial user feedback. Updates EQ-112 | Enhance Learner Exam Backfill Button to Include Additional Missing Exams Currently, the backfill functionality only adds exams to an enrolment if no exams are already attached. However, it does not handle scenarios where new exams are introduced after an initial exam has already been assigned. This update aims to allow the backfill process to include any additional missing exams, regardless of whether the enrolment already has existing exams. TP-11459 | Remove numerical validation on assessment name Remove the numerical check validation on the assessment name, so assessments can be labelled 1a, 1b, etc. Bug Fixes TP-11483 | Update the LLDD advisor and assessor dropdowns to be limited to a site Updates the LLDD advisor and assessor dropdowns to be site specific. Internal Only Updates EQ-320 | Enhanced Monitoring for TQUK Scripts Added additional monitoring to improve visibility into TQUK script performance. The system will now alert us if a TQUK script stops running, ensuring quicker detection and response to issues. TP-11490 | Add an index onto the learner answer table Speeds up the import of the learner answer table for the BI team. https://status.theskillsnetwork.com/incident/605706 Thu, 19 Jun 2025 11:30:14 -0000 https://status.theskillsnetwork.com/incident/605706#7702312f3f0a9e1b61b72da588257c264b1f73637575a2bd11c782c073d02fd1 19th June 2025 The Engineering team are planning an EQUAL release on the 19th June 2025 at 12:30 PM. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features EQ-430 | EQUAL Feedback Tool – Conditionally Display the Online Feedback Redesign As part of the EQUAL feedback tool redesign rollout, the new online feedback page will now appear conditionally for select TSN assessors based on specific criteria. Informative banners are shown to explain why the new view is (or isn’t) active if the assessor has the feature flag active. EQ-423 | EQUAL Feedback Tool – UI Design of the Online Feedback Redesign Implemented the full frontend design of the new online feedback page using Vue. At this stage, placeholder data was used to build out the visual structure. EQ-424 | EQUAL Feedback Tool – Pass Real Data to the Online Feedback Redesign Following on from EQ-423, the online feedback redesign now uses actual submission data instead of hardcoded content, providing a more accurate and dynamic user experience. EQ-478 | EQUAL Feedback Tool – Feature Flag Renamed Updated the feature flag name to align with the official naming of the EQUAL Feedback Tool, improving clarity and consistency across the platform. EQ-487 | EQUAL Feedback Tool – Text Colouring and Highlighting Added new formatting options to the question feedback and unit feedback boxes, including custom font colouring and text highlighting, based on initial user feedback. Updates EQ-112 | Enhance Learner Exam Backfill Button to Include Additional Missing Exams Currently, the backfill functionality only adds exams to an enrolment if no exams are already attached. However, it does not handle scenarios where new exams are introduced after an initial exam has already been assigned. This update aims to allow the backfill process to include any additional missing exams, regardless of whether the enrolment already has existing exams. TP-11459 | Remove numerical validation on assessment name Remove the numerical check validation on the assessment name, so assessments can be labelled 1a, 1b, etc. Bug Fixes TP-11483 | Update the LLDD advisor and assessor dropdowns to be limited to a site Updates the LLDD advisor and assessor dropdowns to be site specific. Internal Only Updates EQ-320 | Enhanced Monitoring for TQUK Scripts Added additional monitoring to improve visibility into TQUK script performance. The system will now alert us if a TQUK script stops running, ensuring quicker detection and response to issues. TP-11490 | Add an index onto the learner answer table Speeds up the import of the learner answer table for the BI team. https://status.theskillsnetwork.com/incident/605706 Thu, 19 Jun 2025 11:30:14 -0000 https://status.theskillsnetwork.com/incident/605706#7702312f3f0a9e1b61b72da588257c264b1f73637575a2bd11c782c073d02fd1 19th June 2025 The Engineering team are planning an EQUAL release on the 19th June 2025 at 12:30 PM. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features EQ-430 | EQUAL Feedback Tool – Conditionally Display the Online Feedback Redesign As part of the EQUAL feedback tool redesign rollout, the new online feedback page will now appear conditionally for select TSN assessors based on specific criteria. Informative banners are shown to explain why the new view is (or isn’t) active if the assessor has the feature flag active. EQ-423 | EQUAL Feedback Tool – UI Design of the Online Feedback Redesign Implemented the full frontend design of the new online feedback page using Vue. At this stage, placeholder data was used to build out the visual structure. EQ-424 | EQUAL Feedback Tool – Pass Real Data to the Online Feedback Redesign Following on from EQ-423, the online feedback redesign now uses actual submission data instead of hardcoded content, providing a more accurate and dynamic user experience. EQ-478 | EQUAL Feedback Tool – Feature Flag Renamed Updated the feature flag name to align with the official naming of the EQUAL Feedback Tool, improving clarity and consistency across the platform. EQ-487 | EQUAL Feedback Tool – Text Colouring and Highlighting Added new formatting options to the question feedback and unit feedback boxes, including custom font colouring and text highlighting, based on initial user feedback. Updates EQ-112 | Enhance Learner Exam Backfill Button to Include Additional Missing Exams Currently, the backfill functionality only adds exams to an enrolment if no exams are already attached. However, it does not handle scenarios where new exams are introduced after an initial exam has already been assigned. This update aims to allow the backfill process to include any additional missing exams, regardless of whether the enrolment already has existing exams. TP-11459 | Remove numerical validation on assessment name Remove the numerical check validation on the assessment name, so assessments can be labelled 1a, 1b, etc. Bug Fixes TP-11483 | Update the LLDD advisor and assessor dropdowns to be limited to a site Updates the LLDD advisor and assessor dropdowns to be site specific. Internal Only Updates EQ-320 | Enhanced Monitoring for TQUK Scripts Added additional monitoring to improve visibility into TQUK script performance. The system will now alert us if a TQUK script stops running, ensuring quicker detection and response to issues. TP-11490 | Add an index onto the learner answer table Speeds up the import of the learner answer table for the BI team. https://status.theskillsnetwork.com/incident/605706 Thu, 19 Jun 2025 11:30:14 -0000 https://status.theskillsnetwork.com/incident/605706#7702312f3f0a9e1b61b72da588257c264b1f73637575a2bd11c782c073d02fd1 19th June 2025 The Engineering team are planning an EQUAL release on the 19th June 2025 at 12:30 PM. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features EQ-430 | EQUAL Feedback Tool – Conditionally Display the Online Feedback Redesign As part of the EQUAL feedback tool redesign rollout, the new online feedback page will now appear conditionally for select TSN assessors based on specific criteria. Informative banners are shown to explain why the new view is (or isn’t) active if the assessor has the feature flag active. EQ-423 | EQUAL Feedback Tool – UI Design of the Online Feedback Redesign Implemented the full frontend design of the new online feedback page using Vue. At this stage, placeholder data was used to build out the visual structure. EQ-424 | EQUAL Feedback Tool – Pass Real Data to the Online Feedback Redesign Following on from EQ-423, the online feedback redesign now uses actual submission data instead of hardcoded content, providing a more accurate and dynamic user experience. EQ-478 | EQUAL Feedback Tool – Feature Flag Renamed Updated the feature flag name to align with the official naming of the EQUAL Feedback Tool, improving clarity and consistency across the platform. EQ-487 | EQUAL Feedback Tool – Text Colouring and Highlighting Added new formatting options to the question feedback and unit feedback boxes, including custom font colouring and text highlighting, based on initial user feedback. Updates EQ-112 | Enhance Learner Exam Backfill Button to Include Additional Missing Exams Currently, the backfill functionality only adds exams to an enrolment if no exams are already attached. However, it does not handle scenarios where new exams are introduced after an initial exam has already been assigned. This update aims to allow the backfill process to include any additional missing exams, regardless of whether the enrolment already has existing exams. TP-11459 | Remove numerical validation on assessment name Remove the numerical check validation on the assessment name, so assessments can be labelled 1a, 1b, etc. Bug Fixes TP-11483 | Update the LLDD advisor and assessor dropdowns to be limited to a site Updates the LLDD advisor and assessor dropdowns to be site specific. Internal Only Updates EQ-320 | Enhanced Monitoring for TQUK Scripts Added additional monitoring to improve visibility into TQUK script performance. The system will now alert us if a TQUK script stops running, ensuring quicker detection and response to issues. TP-11490 | Add an index onto the learner answer table Speeds up the import of the learner answer table for the BI team. https://status.theskillsnetwork.com/incident/605706 Thu, 19 Jun 2025 11:30:14 -0000 https://status.theskillsnetwork.com/incident/605706#7702312f3f0a9e1b61b72da588257c264b1f73637575a2bd11c782c073d02fd1 19th June 2025 The Engineering team are planning an EQUAL release on the 19th June 2025 at 12:30 PM. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features EQ-430 | EQUAL Feedback Tool – Conditionally Display the Online Feedback Redesign As part of the EQUAL feedback tool redesign rollout, the new online feedback page will now appear conditionally for select TSN assessors based on specific criteria. Informative banners are shown to explain why the new view is (or isn’t) active if the assessor has the feature flag active. EQ-423 | EQUAL Feedback Tool – UI Design of the Online Feedback Redesign Implemented the full frontend design of the new online feedback page using Vue. At this stage, placeholder data was used to build out the visual structure. EQ-424 | EQUAL Feedback Tool – Pass Real Data to the Online Feedback Redesign Following on from EQ-423, the online feedback redesign now uses actual submission data instead of hardcoded content, providing a more accurate and dynamic user experience. EQ-478 | EQUAL Feedback Tool – Feature Flag Renamed Updated the feature flag name to align with the official naming of the EQUAL Feedback Tool, improving clarity and consistency across the platform. EQ-487 | EQUAL Feedback Tool – Text Colouring and Highlighting Added new formatting options to the question feedback and unit feedback boxes, including custom font colouring and text highlighting, based on initial user feedback. Updates EQ-112 | Enhance Learner Exam Backfill Button to Include Additional Missing Exams Currently, the backfill functionality only adds exams to an enrolment if no exams are already attached. However, it does not handle scenarios where new exams are introduced after an initial exam has already been assigned. This update aims to allow the backfill process to include any additional missing exams, regardless of whether the enrolment already has existing exams. TP-11459 | Remove numerical validation on assessment name Remove the numerical check validation on the assessment name, so assessments can be labelled 1a, 1b, etc. Bug Fixes TP-11483 | Update the LLDD advisor and assessor dropdowns to be limited to a site Updates the LLDD advisor and assessor dropdowns to be site specific. Internal Only Updates EQ-320 | Enhanced Monitoring for TQUK Scripts Added additional monitoring to improve visibility into TQUK script performance. The system will now alert us if a TQUK script stops running, ensuring quicker detection and response to issues. TP-11490 | Add an index onto the learner answer table Speeds up the import of the learner answer table for the BI team. https://status.theskillsnetwork.com/incident/596307 Wed, 04 Jun 2025 11:50:20 -0000 https://status.theskillsnetwork.com/incident/596307#a67420340d729483e7278cf01579eb702b367acec6683da55b6d85bcec80c64e Maintenance completed https://status.theskillsnetwork.com/incident/596307 Wed, 04 Jun 2025 11:30:47 -0000 https://status.theskillsnetwork.com/incident/596307#748075dea116b438b77d7a49b6a511d324017c61d46696b09f00d980d1f3b1cf EQUAL Release Log 4th June 2025 The Engineering team are planning an EQUAL release on the 4th June 2025 at 12:30 PM. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Moderator Impersonation Similar to the Tutor impersonation this feature allows Moderators to be impersonated from the moderator search page. This is a role that should be enabled in the user settings page if moderator impersonation is required. Turnitin Reports This new feature pulls Turnitin assessment scoring from learner submissions into a user-friendly result filterable search and export report page. You can find it in the usual reports section , and it will require the view reports role to access. Updates Contact Form Improvements This update is gave the form inputs on the learner contact add & edit pages an accessibility QA pass - selection inputs will now respond correctly to tabbing and allow options to be typed and selected more easily from keyboard-only navigation. Web Security Fixes A recently conducted a security audit on EQUAL identified some XSS vulnerabilities that were in the learner area. We have implemented 2 separate fixes which could allow those XSS vulnerabilities to be exploited. Bugfixes Contact Form Fixes There was a bug in some of the inputs that caused a string value of “true” to be set by default after deleting the existing value, this has been fixed now. Internal Only Updates AI Assessor Feature Flag As part of the development of our new AI Assessor feature we have setup a feature flag to allow for internal testing, this is currently enabled by default for developers only. AI Assessor “fromConfig” Class Iterating upon our service container implementation, this internal update builds a single-instanced class for our AI assessor with default configurations that we can access within the application via the service container. Vue Form Components For our AI Assessor feature we require some new form and UI elements implemented as reusable Vue components, we have added both a radio form element, and a tabbed-content element as part of this update. https://status.theskillsnetwork.com/incident/596307 Wed, 04 Jun 2025 11:30:47 -0000 https://status.theskillsnetwork.com/incident/596307#748075dea116b438b77d7a49b6a511d324017c61d46696b09f00d980d1f3b1cf EQUAL Release Log 4th June 2025 The Engineering team are planning an EQUAL release on the 4th June 2025 at 12:30 PM. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Moderator Impersonation Similar to the Tutor impersonation this feature allows Moderators to be impersonated from the moderator search page. This is a role that should be enabled in the user settings page if moderator impersonation is required. Turnitin Reports This new feature pulls Turnitin assessment scoring from learner submissions into a user-friendly result filterable search and export report page. You can find it in the usual reports section , and it will require the view reports role to access. Updates Contact Form Improvements This update is gave the form inputs on the learner contact add & edit pages an accessibility QA pass - selection inputs will now respond correctly to tabbing and allow options to be typed and selected more easily from keyboard-only navigation. Web Security Fixes A recently conducted a security audit on EQUAL identified some XSS vulnerabilities that were in the learner area. We have implemented 2 separate fixes which could allow those XSS vulnerabilities to be exploited. Bugfixes Contact Form Fixes There was a bug in some of the inputs that caused a string value of “true” to be set by default after deleting the existing value, this has been fixed now. Internal Only Updates AI Assessor Feature Flag As part of the development of our new AI Assessor feature we have setup a feature flag to allow for internal testing, this is currently enabled by default for developers only. AI Assessor “fromConfig” Class Iterating upon our service container implementation, this internal update builds a single-instanced class for our AI assessor with default configurations that we can access within the application via the service container. Vue Form Components For our AI Assessor feature we require some new form and UI elements implemented as reusable Vue components, we have added both a radio form element, and a tabbed-content element as part of this update. https://status.theskillsnetwork.com/incident/596307 Wed, 04 Jun 2025 11:30:47 -0000 https://status.theskillsnetwork.com/incident/596307#748075dea116b438b77d7a49b6a511d324017c61d46696b09f00d980d1f3b1cf EQUAL Release Log 4th June 2025 The Engineering team are planning an EQUAL release on the 4th June 2025 at 12:30 PM. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Moderator Impersonation Similar to the Tutor impersonation this feature allows Moderators to be impersonated from the moderator search page. This is a role that should be enabled in the user settings page if moderator impersonation is required. Turnitin Reports This new feature pulls Turnitin assessment scoring from learner submissions into a user-friendly result filterable search and export report page. You can find it in the usual reports section , and it will require the view reports role to access. Updates Contact Form Improvements This update is gave the form inputs on the learner contact add & edit pages an accessibility QA pass - selection inputs will now respond correctly to tabbing and allow options to be typed and selected more easily from keyboard-only navigation. Web Security Fixes A recently conducted a security audit on EQUAL identified some XSS vulnerabilities that were in the learner area. We have implemented 2 separate fixes which could allow those XSS vulnerabilities to be exploited. Bugfixes Contact Form Fixes There was a bug in some of the inputs that caused a string value of “true” to be set by default after deleting the existing value, this has been fixed now. Internal Only Updates AI Assessor Feature Flag As part of the development of our new AI Assessor feature we have setup a feature flag to allow for internal testing, this is currently enabled by default for developers only. AI Assessor “fromConfig” Class Iterating upon our service container implementation, this internal update builds a single-instanced class for our AI assessor with default configurations that we can access within the application via the service container. Vue Form Components For our AI Assessor feature we require some new form and UI elements implemented as reusable Vue components, we have added both a radio form element, and a tabbed-content element as part of this update. https://status.theskillsnetwork.com/incident/596307 Wed, 04 Jun 2025 11:30:47 -0000 https://status.theskillsnetwork.com/incident/596307#748075dea116b438b77d7a49b6a511d324017c61d46696b09f00d980d1f3b1cf EQUAL Release Log 4th June 2025 The Engineering team are planning an EQUAL release on the 4th June 2025 at 12:30 PM. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Moderator Impersonation Similar to the Tutor impersonation this feature allows Moderators to be impersonated from the moderator search page. This is a role that should be enabled in the user settings page if moderator impersonation is required. Turnitin Reports This new feature pulls Turnitin assessment scoring from learner submissions into a user-friendly result filterable search and export report page. You can find it in the usual reports section , and it will require the view reports role to access. Updates Contact Form Improvements This update is gave the form inputs on the learner contact add & edit pages an accessibility QA pass - selection inputs will now respond correctly to tabbing and allow options to be typed and selected more easily from keyboard-only navigation. Web Security Fixes A recently conducted a security audit on EQUAL identified some XSS vulnerabilities that were in the learner area. We have implemented 2 separate fixes which could allow those XSS vulnerabilities to be exploited. Bugfixes Contact Form Fixes There was a bug in some of the inputs that caused a string value of “true” to be set by default after deleting the existing value, this has been fixed now. Internal Only Updates AI Assessor Feature Flag As part of the development of our new AI Assessor feature we have setup a feature flag to allow for internal testing, this is currently enabled by default for developers only. AI Assessor “fromConfig” Class Iterating upon our service container implementation, this internal update builds a single-instanced class for our AI assessor with default configurations that we can access within the application via the service container. Vue Form Components For our AI Assessor feature we require some new form and UI elements implemented as reusable Vue components, we have added both a radio form element, and a tabbed-content element as part of this update. https://status.theskillsnetwork.com/incident/596307 Wed, 04 Jun 2025 11:30:47 -0000 https://status.theskillsnetwork.com/incident/596307#748075dea116b438b77d7a49b6a511d324017c61d46696b09f00d980d1f3b1cf EQUAL Release Log 4th June 2025 The Engineering team are planning an EQUAL release on the 4th June 2025 at 12:30 PM. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Moderator Impersonation Similar to the Tutor impersonation this feature allows Moderators to be impersonated from the moderator search page. This is a role that should be enabled in the user settings page if moderator impersonation is required. Turnitin Reports This new feature pulls Turnitin assessment scoring from learner submissions into a user-friendly result filterable search and export report page. You can find it in the usual reports section , and it will require the view reports role to access. Updates Contact Form Improvements This update is gave the form inputs on the learner contact add & edit pages an accessibility QA pass - selection inputs will now respond correctly to tabbing and allow options to be typed and selected more easily from keyboard-only navigation. Web Security Fixes A recently conducted a security audit on EQUAL identified some XSS vulnerabilities that were in the learner area. We have implemented 2 separate fixes which could allow those XSS vulnerabilities to be exploited. Bugfixes Contact Form Fixes There was a bug in some of the inputs that caused a string value of “true” to be set by default after deleting the existing value, this has been fixed now. Internal Only Updates AI Assessor Feature Flag As part of the development of our new AI Assessor feature we have setup a feature flag to allow for internal testing, this is currently enabled by default for developers only. AI Assessor “fromConfig” Class Iterating upon our service container implementation, this internal update builds a single-instanced class for our AI assessor with default configurations that we can access within the application via the service container. Vue Form Components For our AI Assessor feature we require some new form and UI elements implemented as reusable Vue components, we have added both a radio form element, and a tabbed-content element as part of this update. https://status.theskillsnetwork.com/incident/576933 Tue, 27 May 2025 17:00:27 -0000 https://status.theskillsnetwork.com/incident/576933#d652ec40c3e3cde192bb963276ab0c73dfc024cfbd5ca9921c2060ffb1f1ed58 Maintenance completed https://status.theskillsnetwork.com/incident/576933 Tue, 27 May 2025 17:00:27 -0000 https://status.theskillsnetwork.com/incident/576933#d652ec40c3e3cde192bb963276ab0c73dfc024cfbd5ca9921c2060ffb1f1ed58 Maintenance completed https://status.theskillsnetwork.com/incident/576933 Tue, 27 May 2025 16:00:00 -0000 https://status.theskillsnetwork.com/incident/576933#858606b1ac4a017ad36f30514688c3229d302eec516ca9a8bfd9cfd30195e388 EQUAL will be down to apply database upgrades https://status.theskillsnetwork.com/incident/576933 Tue, 27 May 2025 16:00:00 -0000 https://status.theskillsnetwork.com/incident/576933#858606b1ac4a017ad36f30514688c3229d302eec516ca9a8bfd9cfd30195e388 EQUAL will be down to apply database upgrades https://status.theskillsnetwork.com/incident/575535 Thu, 22 May 2025 12:02:00 -0000 https://status.theskillsnetwork.com/incident/575535#f66b55d066fcafbeed84a010edbe67ff316f6ab3f10d1f72e475507edd1012d3 Maintenance completed https://status.theskillsnetwork.com/incident/575535 Thu, 22 May 2025 11:30:00 -0000 https://status.theskillsnetwork.com/incident/575535#c6e0245cfc5a1d3a2840bb1848d410f55e9181787ae7c5c1fd4b7b09cab36d75 EQUAL Release Log 22nd May 2025 The Engineering team are planning an EQUAL release on the 22nd May 2025 at 12:30 PM. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features LSF Initial Claim A new editable date field appears in the learners course details, the update also adds this field as searchable to learner reports, and when exporting reports as CSV format. Add Turnitin tab to moderator view This feature adds a Turnitin information link to the moderator screen, now moderators can view Turnitin similarity report information for learner submissions. Updates Learner Callback Request Times Updates the call centre availability for callback requests to reflect their latest working hours. Tutor submissions now show Turnitin EULA declined date This should update the tutors submission report tab to display if a learner has declined the Turnitin EULA (End User License Agreement) for a Turnitin similarity report and displays the date which it was declined. Update to the LLDD ‘Adjustments Provided’ New options have been added to the LLDD Learner tab's adjustments provided selection. Bugfixes Cannot filter by project when exporting CSV We fixed a bug which was causing the new optimised CSV export to ignore the project filter. Internal Only Updates Learner data retention removal This update will enforce data that has fallen outside of our retention policy to be removed from EQUAL records. This is the latest step in our data retention policy implementation for EQUAL, and will be working gradually with monitoring to avoid any disruption to EQUAL. Remove LLDD Feature Flag We have removed the feature flag which LLDD options were locked behind for testing purposes, so these features will now be available by default. Removed CSV Optimised Feature Flag We have removed the feature flag for downloading enrolment search CSV reports, this should now be enabled by default. https://status.theskillsnetwork.com/incident/575535 Thu, 22 May 2025 11:30:00 -0000 https://status.theskillsnetwork.com/incident/575535#c6e0245cfc5a1d3a2840bb1848d410f55e9181787ae7c5c1fd4b7b09cab36d75 EQUAL Release Log 22nd May 2025 The Engineering team are planning an EQUAL release on the 22nd May 2025 at 12:30 PM. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features LSF Initial Claim A new editable date field appears in the learners course details, the update also adds this field as searchable to learner reports, and when exporting reports as CSV format. Add Turnitin tab to moderator view This feature adds a Turnitin information link to the moderator screen, now moderators can view Turnitin similarity report information for learner submissions. Updates Learner Callback Request Times Updates the call centre availability for callback requests to reflect their latest working hours. Tutor submissions now show Turnitin EULA declined date This should update the tutors submission report tab to display if a learner has declined the Turnitin EULA (End User License Agreement) for a Turnitin similarity report and displays the date which it was declined. Update to the LLDD ‘Adjustments Provided’ New options have been added to the LLDD Learner tab's adjustments provided selection. Bugfixes Cannot filter by project when exporting CSV We fixed a bug which was causing the new optimised CSV export to ignore the project filter. Internal Only Updates Learner data retention removal This update will enforce data that has fallen outside of our retention policy to be removed from EQUAL records. This is the latest step in our data retention policy implementation for EQUAL, and will be working gradually with monitoring to avoid any disruption to EQUAL. Remove LLDD Feature Flag We have removed the feature flag which LLDD options were locked behind for testing purposes, so these features will now be available by default. Removed CSV Optimised Feature Flag We have removed the feature flag for downloading enrolment search CSV reports, this should now be enabled by default. https://status.theskillsnetwork.com/incident/575535 Thu, 22 May 2025 11:30:00 -0000 https://status.theskillsnetwork.com/incident/575535#c6e0245cfc5a1d3a2840bb1848d410f55e9181787ae7c5c1fd4b7b09cab36d75 EQUAL Release Log 22nd May 2025 The Engineering team are planning an EQUAL release on the 22nd May 2025 at 12:30 PM. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features LSF Initial Claim A new editable date field appears in the learners course details, the update also adds this field as searchable to learner reports, and when exporting reports as CSV format. Add Turnitin tab to moderator view This feature adds a Turnitin information link to the moderator screen, now moderators can view Turnitin similarity report information for learner submissions. Updates Learner Callback Request Times Updates the call centre availability for callback requests to reflect their latest working hours. Tutor submissions now show Turnitin EULA declined date This should update the tutors submission report tab to display if a learner has declined the Turnitin EULA (End User License Agreement) for a Turnitin similarity report and displays the date which it was declined. Update to the LLDD ‘Adjustments Provided’ New options have been added to the LLDD Learner tab's adjustments provided selection. Bugfixes Cannot filter by project when exporting CSV We fixed a bug which was causing the new optimised CSV export to ignore the project filter. Internal Only Updates Learner data retention removal This update will enforce data that has fallen outside of our retention policy to be removed from EQUAL records. This is the latest step in our data retention policy implementation for EQUAL, and will be working gradually with monitoring to avoid any disruption to EQUAL. Remove LLDD Feature Flag We have removed the feature flag which LLDD options were locked behind for testing purposes, so these features will now be available by default. Removed CSV Optimised Feature Flag We have removed the feature flag for downloading enrolment search CSV reports, this should now be enabled by default. https://status.theskillsnetwork.com/incident/575535 Thu, 22 May 2025 11:30:00 -0000 https://status.theskillsnetwork.com/incident/575535#c6e0245cfc5a1d3a2840bb1848d410f55e9181787ae7c5c1fd4b7b09cab36d75 EQUAL Release Log 22nd May 2025 The Engineering team are planning an EQUAL release on the 22nd May 2025 at 12:30 PM. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features LSF Initial Claim A new editable date field appears in the learners course details, the update also adds this field as searchable to learner reports, and when exporting reports as CSV format. Add Turnitin tab to moderator view This feature adds a Turnitin information link to the moderator screen, now moderators can view Turnitin similarity report information for learner submissions. Updates Learner Callback Request Times Updates the call centre availability for callback requests to reflect their latest working hours. Tutor submissions now show Turnitin EULA declined date This should update the tutors submission report tab to display if a learner has declined the Turnitin EULA (End User License Agreement) for a Turnitin similarity report and displays the date which it was declined. Update to the LLDD ‘Adjustments Provided’ New options have been added to the LLDD Learner tab's adjustments provided selection. Bugfixes Cannot filter by project when exporting CSV We fixed a bug which was causing the new optimised CSV export to ignore the project filter. Internal Only Updates Learner data retention removal This update will enforce data that has fallen outside of our retention policy to be removed from EQUAL records. This is the latest step in our data retention policy implementation for EQUAL, and will be working gradually with monitoring to avoid any disruption to EQUAL. Remove LLDD Feature Flag We have removed the feature flag which LLDD options were locked behind for testing purposes, so these features will now be available by default. Removed CSV Optimised Feature Flag We have removed the feature flag for downloading enrolment search CSV reports, this should now be enabled by default. https://status.theskillsnetwork.com/incident/557427 Thu, 08 May 2025 11:47:00 -0000 https://status.theskillsnetwork.com/incident/557427#67a8d5e8ebfba8bcedcffca1ba8b860d00cc1224e2bd178b451d362f37af8e89 Maintenance completed https://status.theskillsnetwork.com/incident/557427 Thu, 08 May 2025 11:30:00 -0000 https://status.theskillsnetwork.com/incident/557427#0e3620d0c856206b53e1ad61f456047d15503ff6fd517de927561d4cc7f6669f EQUAL Release 103.0.0 - No downtime expected https://status.theskillsnetwork.com/incident/557427 Thu, 08 May 2025 11:30:00 -0000 https://status.theskillsnetwork.com/incident/557427#0e3620d0c856206b53e1ad61f456047d15503ff6fd517de927561d4cc7f6669f EQUAL Release 103.0.0 - No downtime expected https://status.theskillsnetwork.com/incident/557427 Thu, 08 May 2025 11:30:00 -0000 https://status.theskillsnetwork.com/incident/557427#0e3620d0c856206b53e1ad61f456047d15503ff6fd517de927561d4cc7f6669f EQUAL Release 103.0.0 - No downtime expected https://status.theskillsnetwork.com/incident/557427 Thu, 08 May 2025 11:30:00 -0000 https://status.theskillsnetwork.com/incident/557427#0e3620d0c856206b53e1ad61f456047d15503ff6fd517de927561d4cc7f6669f EQUAL Release 103.0.0 - No downtime expected https://status.theskillsnetwork.com/incident/554314 Thu, 01 May 2025 11:58:00 -0000 https://status.theskillsnetwork.com/incident/554314#d3935d4b7563731acc6683a30a82da587b8259b271f9051f68c1287b8fc7e367 Maintenance completed https://status.theskillsnetwork.com/incident/554314 Thu, 01 May 2025 11:30:26 -0000 https://status.theskillsnetwork.com/incident/554314#c8a428618dd60bf500e08ba394e955ae6e0be9c56db7791b7935536247d8b514 The Engineering team are planning an EQUAL release on the 1st May 2025 at 12:30 PM. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Add ability to store files in Azure Blobs We are in the process of migrating our data storage to be ran through Azure Managed Services. In this update we are creating the initial connections. You should not notice any difference in user experience. Bug Fixes Turnitin - Tutor visibility of score and similarity report This update allows for Tutors to be able to view the Turnitin score and similarity report on a learners record. Internal Only Updates Turnitin - Ensure the most up to date EULA is available on EQUAL We found that there was a potential for an out of date EULA to be available when getting the latest information from Turnitin. This update ensures we always have the most up to date EULA. https://status.theskillsnetwork.com/incident/554314 Thu, 01 May 2025 11:30:26 -0000 https://status.theskillsnetwork.com/incident/554314#c8a428618dd60bf500e08ba394e955ae6e0be9c56db7791b7935536247d8b514 The Engineering team are planning an EQUAL release on the 1st May 2025 at 12:30 PM. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Add ability to store files in Azure Blobs We are in the process of migrating our data storage to be ran through Azure Managed Services. In this update we are creating the initial connections. You should not notice any difference in user experience. Bug Fixes Turnitin - Tutor visibility of score and similarity report This update allows for Tutors to be able to view the Turnitin score and similarity report on a learners record. Internal Only Updates Turnitin - Ensure the most up to date EULA is available on EQUAL We found that there was a potential for an out of date EULA to be available when getting the latest information from Turnitin. This update ensures we always have the most up to date EULA. https://status.theskillsnetwork.com/incident/554314 Thu, 01 May 2025 11:30:26 -0000 https://status.theskillsnetwork.com/incident/554314#c8a428618dd60bf500e08ba394e955ae6e0be9c56db7791b7935536247d8b514 The Engineering team are planning an EQUAL release on the 1st May 2025 at 12:30 PM. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Add ability to store files in Azure Blobs We are in the process of migrating our data storage to be ran through Azure Managed Services. In this update we are creating the initial connections. You should not notice any difference in user experience. Bug Fixes Turnitin - Tutor visibility of score and similarity report This update allows for Tutors to be able to view the Turnitin score and similarity report on a learners record. Internal Only Updates Turnitin - Ensure the most up to date EULA is available on EQUAL We found that there was a potential for an out of date EULA to be available when getting the latest information from Turnitin. This update ensures we always have the most up to date EULA. https://status.theskillsnetwork.com/incident/554314 Thu, 01 May 2025 11:30:26 -0000 https://status.theskillsnetwork.com/incident/554314#c8a428618dd60bf500e08ba394e955ae6e0be9c56db7791b7935536247d8b514 The Engineering team are planning an EQUAL release on the 1st May 2025 at 12:30 PM. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Add ability to store files in Azure Blobs We are in the process of migrating our data storage to be ran through Azure Managed Services. In this update we are creating the initial connections. You should not notice any difference in user experience. Bug Fixes Turnitin - Tutor visibility of score and similarity report This update allows for Tutors to be able to view the Turnitin score and similarity report on a learners record. Internal Only Updates Turnitin - Ensure the most up to date EULA is available on EQUAL We found that there was a potential for an out of date EULA to be available when getting the latest information from Turnitin. This update ensures we always have the most up to date EULA. https://status.theskillsnetwork.com/incident/546914 Tue, 22 Apr 2025 13:22:08 -0000 https://status.theskillsnetwork.com/incident/546914#a0a754e4c8757310f97b4862c37ed7e975754eaa87812b3bc9b7d41bdc0466ed Maintenance completed https://status.theskillsnetwork.com/incident/546914 Tue, 22 Apr 2025 13:22:08 -0000 https://status.theskillsnetwork.com/incident/546914#a0a754e4c8757310f97b4862c37ed7e975754eaa87812b3bc9b7d41bdc0466ed Maintenance completed https://status.theskillsnetwork.com/incident/546914 Tue, 22 Apr 2025 13:00:18 -0000 https://status.theskillsnetwork.com/incident/546914#d80a2e7d2d5d3999b222dc43539a36e4bb29ae252f7cdc3a2143a40cd9e46e66 22nd April 2025 The Engineering team are planning an EQUAL release on the 22nd April 2025 at 2:00 PM. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Release TurnItIn Integration for Main Equal Site Learners will now be able to accept the TurnItIn EULA when submitting their work and once accepted and submitted tutors will be able to view both the similarity score and similarity report generated by TurnItIn on the submissions page. Add ability to not set subsequent tutor for submissions Currently, when changing the tutor assigned to a submission it will also change the tutor for any future submissions. This change adds a button (to the overview page) and a checkbox (to the submission page) to allow it so that changing the tutor will only impact the submission selected. Bug Fixes Data Retention Script Optimisations Our existing script for running through existing learners for marking if/when their data should be deleted had significant performance problems when initially released. We have essentially rewritten that script to be a lot more performant and should allow us to correctly add the retention data for all existing learners. Optimized CSV Export External Learners Not Matching Original Search Results When exporting external learners the exported CSV should now correctly match the search results it was exported from. Internal Only Updates This section doesn't need to go to any customers - this is just for awareness inside the company, in case there are any problems reported. Update Classrooms Code to Fit Best Standards Part of an on-going effort to fix any existing features written in the Vue framework to match our agreed upon best standards. Update Careers and Progression Code to Fit Best Standards Part of an on-going effort to fix any existing features written in the Vue framework to match our agreed upon best standards. https://status.theskillsnetwork.com/incident/546914 Tue, 22 Apr 2025 13:00:18 -0000 https://status.theskillsnetwork.com/incident/546914#d80a2e7d2d5d3999b222dc43539a36e4bb29ae252f7cdc3a2143a40cd9e46e66 22nd April 2025 The Engineering team are planning an EQUAL release on the 22nd April 2025 at 2:00 PM. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Release TurnItIn Integration for Main Equal Site Learners will now be able to accept the TurnItIn EULA when submitting their work and once accepted and submitted tutors will be able to view both the similarity score and similarity report generated by TurnItIn on the submissions page. Add ability to not set subsequent tutor for submissions Currently, when changing the tutor assigned to a submission it will also change the tutor for any future submissions. This change adds a button (to the overview page) and a checkbox (to the submission page) to allow it so that changing the tutor will only impact the submission selected. Bug Fixes Data Retention Script Optimisations Our existing script for running through existing learners for marking if/when their data should be deleted had significant performance problems when initially released. We have essentially rewritten that script to be a lot more performant and should allow us to correctly add the retention data for all existing learners. Optimized CSV Export External Learners Not Matching Original Search Results When exporting external learners the exported CSV should now correctly match the search results it was exported from. Internal Only Updates This section doesn't need to go to any customers - this is just for awareness inside the company, in case there are any problems reported. Update Classrooms Code to Fit Best Standards Part of an on-going effort to fix any existing features written in the Vue framework to match our agreed upon best standards. Update Careers and Progression Code to Fit Best Standards Part of an on-going effort to fix any existing features written in the Vue framework to match our agreed upon best standards. https://status.theskillsnetwork.com/incident/546914 Tue, 22 Apr 2025 13:00:18 -0000 https://status.theskillsnetwork.com/incident/546914#d80a2e7d2d5d3999b222dc43539a36e4bb29ae252f7cdc3a2143a40cd9e46e66 22nd April 2025 The Engineering team are planning an EQUAL release on the 22nd April 2025 at 2:00 PM. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Release TurnItIn Integration for Main Equal Site Learners will now be able to accept the TurnItIn EULA when submitting their work and once accepted and submitted tutors will be able to view both the similarity score and similarity report generated by TurnItIn on the submissions page. Add ability to not set subsequent tutor for submissions Currently, when changing the tutor assigned to a submission it will also change the tutor for any future submissions. This change adds a button (to the overview page) and a checkbox (to the submission page) to allow it so that changing the tutor will only impact the submission selected. Bug Fixes Data Retention Script Optimisations Our existing script for running through existing learners for marking if/when their data should be deleted had significant performance problems when initially released. We have essentially rewritten that script to be a lot more performant and should allow us to correctly add the retention data for all existing learners. Optimized CSV Export External Learners Not Matching Original Search Results When exporting external learners the exported CSV should now correctly match the search results it was exported from. Internal Only Updates This section doesn't need to go to any customers - this is just for awareness inside the company, in case there are any problems reported. Update Classrooms Code to Fit Best Standards Part of an on-going effort to fix any existing features written in the Vue framework to match our agreed upon best standards. Update Careers and Progression Code to Fit Best Standards Part of an on-going effort to fix any existing features written in the Vue framework to match our agreed upon best standards. https://status.theskillsnetwork.com/incident/546914 Tue, 22 Apr 2025 13:00:18 -0000 https://status.theskillsnetwork.com/incident/546914#d80a2e7d2d5d3999b222dc43539a36e4bb29ae252f7cdc3a2143a40cd9e46e66 22nd April 2025 The Engineering team are planning an EQUAL release on the 22nd April 2025 at 2:00 PM. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Release TurnItIn Integration for Main Equal Site Learners will now be able to accept the TurnItIn EULA when submitting their work and once accepted and submitted tutors will be able to view both the similarity score and similarity report generated by TurnItIn on the submissions page. Add ability to not set subsequent tutor for submissions Currently, when changing the tutor assigned to a submission it will also change the tutor for any future submissions. This change adds a button (to the overview page) and a checkbox (to the submission page) to allow it so that changing the tutor will only impact the submission selected. Bug Fixes Data Retention Script Optimisations Our existing script for running through existing learners for marking if/when their data should be deleted had significant performance problems when initially released. We have essentially rewritten that script to be a lot more performant and should allow us to correctly add the retention data for all existing learners. Optimized CSV Export External Learners Not Matching Original Search Results When exporting external learners the exported CSV should now correctly match the search results it was exported from. Internal Only Updates This section doesn't need to go to any customers - this is just for awareness inside the company, in case there are any problems reported. Update Classrooms Code to Fit Best Standards Part of an on-going effort to fix any existing features written in the Vue framework to match our agreed upon best standards. Update Careers and Progression Code to Fit Best Standards Part of an on-going effort to fix any existing features written in the Vue framework to match our agreed upon best standards. https://status.theskillsnetwork.com/incident/546914 Tue, 22 Apr 2025 13:00:18 -0000 https://status.theskillsnetwork.com/incident/546914#d80a2e7d2d5d3999b222dc43539a36e4bb29ae252f7cdc3a2143a40cd9e46e66 22nd April 2025 The Engineering team are planning an EQUAL release on the 22nd April 2025 at 2:00 PM. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Release TurnItIn Integration for Main Equal Site Learners will now be able to accept the TurnItIn EULA when submitting their work and once accepted and submitted tutors will be able to view both the similarity score and similarity report generated by TurnItIn on the submissions page. Add ability to not set subsequent tutor for submissions Currently, when changing the tutor assigned to a submission it will also change the tutor for any future submissions. This change adds a button (to the overview page) and a checkbox (to the submission page) to allow it so that changing the tutor will only impact the submission selected. Bug Fixes Data Retention Script Optimisations Our existing script for running through existing learners for marking if/when their data should be deleted had significant performance problems when initially released. We have essentially rewritten that script to be a lot more performant and should allow us to correctly add the retention data for all existing learners. Optimized CSV Export External Learners Not Matching Original Search Results When exporting external learners the exported CSV should now correctly match the search results it was exported from. Internal Only Updates This section doesn't need to go to any customers - this is just for awareness inside the company, in case there are any problems reported. Update Classrooms Code to Fit Best Standards Part of an on-going effort to fix any existing features written in the Vue framework to match our agreed upon best standards. Update Careers and Progression Code to Fit Best Standards Part of an on-going effort to fix any existing features written in the Vue framework to match our agreed upon best standards. https://status.theskillsnetwork.com/incident/546914 Tue, 22 Apr 2025 13:00:18 -0000 https://status.theskillsnetwork.com/incident/546914#d80a2e7d2d5d3999b222dc43539a36e4bb29ae252f7cdc3a2143a40cd9e46e66 22nd April 2025 The Engineering team are planning an EQUAL release on the 22nd April 2025 at 2:00 PM. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Release TurnItIn Integration for Main Equal Site Learners will now be able to accept the TurnItIn EULA when submitting their work and once accepted and submitted tutors will be able to view both the similarity score and similarity report generated by TurnItIn on the submissions page. Add ability to not set subsequent tutor for submissions Currently, when changing the tutor assigned to a submission it will also change the tutor for any future submissions. This change adds a button (to the overview page) and a checkbox (to the submission page) to allow it so that changing the tutor will only impact the submission selected. Bug Fixes Data Retention Script Optimisations Our existing script for running through existing learners for marking if/when their data should be deleted had significant performance problems when initially released. We have essentially rewritten that script to be a lot more performant and should allow us to correctly add the retention data for all existing learners. Optimized CSV Export External Learners Not Matching Original Search Results When exporting external learners the exported CSV should now correctly match the search results it was exported from. Internal Only Updates This section doesn't need to go to any customers - this is just for awareness inside the company, in case there are any problems reported. Update Classrooms Code to Fit Best Standards Part of an on-going effort to fix any existing features written in the Vue framework to match our agreed upon best standards. Update Careers and Progression Code to Fit Best Standards Part of an on-going effort to fix any existing features written in the Vue framework to match our agreed upon best standards. https://status.theskillsnetwork.com/incident/546914 Tue, 22 Apr 2025 13:00:18 -0000 https://status.theskillsnetwork.com/incident/546914#d80a2e7d2d5d3999b222dc43539a36e4bb29ae252f7cdc3a2143a40cd9e46e66 22nd April 2025 The Engineering team are planning an EQUAL release on the 22nd April 2025 at 2:00 PM. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Release TurnItIn Integration for Main Equal Site Learners will now be able to accept the TurnItIn EULA when submitting their work and once accepted and submitted tutors will be able to view both the similarity score and similarity report generated by TurnItIn on the submissions page. Add ability to not set subsequent tutor for submissions Currently, when changing the tutor assigned to a submission it will also change the tutor for any future submissions. This change adds a button (to the overview page) and a checkbox (to the submission page) to allow it so that changing the tutor will only impact the submission selected. Bug Fixes Data Retention Script Optimisations Our existing script for running through existing learners for marking if/when their data should be deleted had significant performance problems when initially released. We have essentially rewritten that script to be a lot more performant and should allow us to correctly add the retention data for all existing learners. Optimized CSV Export External Learners Not Matching Original Search Results When exporting external learners the exported CSV should now correctly match the search results it was exported from. Internal Only Updates This section doesn't need to go to any customers - this is just for awareness inside the company, in case there are any problems reported. Update Classrooms Code to Fit Best Standards Part of an on-going effort to fix any existing features written in the Vue framework to match our agreed upon best standards. Update Careers and Progression Code to Fit Best Standards Part of an on-going effort to fix any existing features written in the Vue framework to match our agreed upon best standards. https://status.theskillsnetwork.com/incident/546914 Tue, 22 Apr 2025 13:00:18 -0000 https://status.theskillsnetwork.com/incident/546914#d80a2e7d2d5d3999b222dc43539a36e4bb29ae252f7cdc3a2143a40cd9e46e66 22nd April 2025 The Engineering team are planning an EQUAL release on the 22nd April 2025 at 2:00 PM. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Release TurnItIn Integration for Main Equal Site Learners will now be able to accept the TurnItIn EULA when submitting their work and once accepted and submitted tutors will be able to view both the similarity score and similarity report generated by TurnItIn on the submissions page. Add ability to not set subsequent tutor for submissions Currently, when changing the tutor assigned to a submission it will also change the tutor for any future submissions. This change adds a button (to the overview page) and a checkbox (to the submission page) to allow it so that changing the tutor will only impact the submission selected. Bug Fixes Data Retention Script Optimisations Our existing script for running through existing learners for marking if/when their data should be deleted had significant performance problems when initially released. We have essentially rewritten that script to be a lot more performant and should allow us to correctly add the retention data for all existing learners. Optimized CSV Export External Learners Not Matching Original Search Results When exporting external learners the exported CSV should now correctly match the search results it was exported from. Internal Only Updates This section doesn't need to go to any customers - this is just for awareness inside the company, in case there are any problems reported. Update Classrooms Code to Fit Best Standards Part of an on-going effort to fix any existing features written in the Vue framework to match our agreed upon best standards. Update Careers and Progression Code to Fit Best Standards Part of an on-going effort to fix any existing features written in the Vue framework to match our agreed upon best standards. https://status.theskillsnetwork.com/incident/546112 Wed, 16 Apr 2025 14:30:34 -0000 https://status.theskillsnetwork.com/incident/546112#197ad559a3fce6f099a9af412a7a806d77e07a66aae58183dc908fc9d1e74d22 Maintenance completed https://status.theskillsnetwork.com/incident/546112 Wed, 16 Apr 2025 14:30:34 -0000 https://status.theskillsnetwork.com/incident/546112#197ad559a3fce6f099a9af412a7a806d77e07a66aae58183dc908fc9d1e74d22 Maintenance completed https://status.theskillsnetwork.com/incident/546112 Wed, 16 Apr 2025 14:00:34 -0000 https://status.theskillsnetwork.com/incident/546112#0c1b05e3495dbed7680381817f9be76274467deb7c9843cd779dc64e5b91b536 We will be migrating our course content to a new service. There should be minimal downtime during this activity. https://status.theskillsnetwork.com/incident/546112 Wed, 16 Apr 2025 14:00:34 -0000 https://status.theskillsnetwork.com/incident/546112#0c1b05e3495dbed7680381817f9be76274467deb7c9843cd779dc64e5b91b536 We will be migrating our course content to a new service. There should be minimal downtime during this activity. https://status.theskillsnetwork.com/incident/543127 Thu, 10 Apr 2025 13:00:00 -0000 https://status.theskillsnetwork.com/incident/543127#122139a7f5cf7f0ed45e1ada6861bd0709dd044a0101dc520479211329e0f74e Maintenance completed https://status.theskillsnetwork.com/incident/543127 Thu, 10 Apr 2025 13:00:00 -0000 https://status.theskillsnetwork.com/incident/543127#122139a7f5cf7f0ed45e1ada6861bd0709dd044a0101dc520479211329e0f74e Maintenance completed https://status.theskillsnetwork.com/incident/543127 Thu, 10 Apr 2025 12:36:23 -0000 https://status.theskillsnetwork.com/incident/543127#33071c3544370276bc15ad77cd7def79ebe1597c30e03363fa7477792d90f44e 10th April 2025 The Engineering team are planning an EQUAL release on the 10th April 2025 at 11:00 AM. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Turnitin API Certification We began the process to achieve certification from Turnitin for our integration with their API. This involved a series of key updates to meet their compliance standards, including proper URL encoding for filenames, ensuring file uploads include correct extensions, and passing our custom API implementation version number with each request. These enhancements bring us in line with Turnitin’s current expectations and also ensure secure and reliable operation of the API integration in future. Bug Fixes Turnitin Plagiarism report score bug We identified an issue where the plagiarism report score was not being displayed correctly for an assignment after submission when a tutor had referred the assignment back with feedback to the learner. The report score will now correctly display the current plagiarism report score until the time when the learner re-submits their assignment when a new report score can be calculated. Prevent auto-saving when impersonating a learner We identified an issue where a tutor impersonating a learner at the same time as the learner using EQUAL could cause a learners assessment changes to be overwritten. We disabled auto-saving in the aforementioned circumstance so we should no longer see this issue occur. https://status.theskillsnetwork.com/incident/543127 Thu, 10 Apr 2025 12:36:23 -0000 https://status.theskillsnetwork.com/incident/543127#33071c3544370276bc15ad77cd7def79ebe1597c30e03363fa7477792d90f44e 10th April 2025 The Engineering team are planning an EQUAL release on the 10th April 2025 at 11:00 AM. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Turnitin API Certification We began the process to achieve certification from Turnitin for our integration with their API. This involved a series of key updates to meet their compliance standards, including proper URL encoding for filenames, ensuring file uploads include correct extensions, and passing our custom API implementation version number with each request. These enhancements bring us in line with Turnitin’s current expectations and also ensure secure and reliable operation of the API integration in future. Bug Fixes Turnitin Plagiarism report score bug We identified an issue where the plagiarism report score was not being displayed correctly for an assignment after submission when a tutor had referred the assignment back with feedback to the learner. The report score will now correctly display the current plagiarism report score until the time when the learner re-submits their assignment when a new report score can be calculated. Prevent auto-saving when impersonating a learner We identified an issue where a tutor impersonating a learner at the same time as the learner using EQUAL could cause a learners assessment changes to be overwritten. We disabled auto-saving in the aforementioned circumstance so we should no longer see this issue occur. https://status.theskillsnetwork.com/incident/542486 Wed, 09 Apr 2025 12:00:00 -0000 https://status.theskillsnetwork.com/incident/542486#3ab3ffed054b9a215e73eb28687bd4a74ba693009981c2adffcb395a86145ca1 Maintenance completed https://status.theskillsnetwork.com/incident/542486 Wed, 09 Apr 2025 11:00:00 -0000 https://status.theskillsnetwork.com/incident/542486#c4aa06ac57f2c47cbed673c3505584facaf27b6aa191574b8906f743a80b7aad 9th April 2025 The Engineering team are planning an EQUAL release on the 9th April 2025 at 11:00 AM. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Impersonate a Tutor Our support team can now temporarily “impersonate” a tutor account. This helps us investigate issues more easily, such as missing submissions, and improves our ability to troubleshoot and resolve problems. Automatic Turnitin Integration with Webhooks As we are nearing the trial release of Turnitin, we have enabled the functionality to allow Turnitin submissions and similarity reports to be processed automatically, without the need for engineering's manual intervention. Show when a learner has received a 0% Turnitin score Previously, we displayed a dash (-) if a learner received a 0% similarity score from Turnitin. This made it difficult to determine whether we were yet to receive the score, or whether they scored 0%. Therefore, we now explicitly display the score as ‘0%’ in the admin, tutor and learner views. Bug Fixes Change Bulk Import Enrolment to Only Enrol Learners to the Site it was Triggered On When bulk importing learners, the system will now only enrol them into the correct site (the one the import was run from), rather than using the latest user, which may be from a different site. Internal Only Updates This section doesn't need to go to any customers - this is just for awareness inside the company, in case there are any problems reported. Remove Turnitin Features Enabled To allow for the development of Turnitin, we had a page on EQUAL which allowed the engineering team to ensure Turnitin was enabled on a site for testing. This was removed prior to the production release of Turnitin, to stop users from accessing unnecessary information. Ensure only users on a Turnitin enabled project can access Turnitin As we will now be releasing Turnitin at a project level to begin with, we removed access to further Turnitin areas unless the learner is on a Turnitin enabled project. Baseline Level 5 PHPStan To improve the teams coding standards, we are aiming to reach level 5 for PHPStan. This update sets a baseline, so that all future work is developed to this standard, while we improve the existing code base over time. This will not affect any users of EQUAL. Encode Turnitin Webhook Secrets This update, secures communication with Turnitin by encoding webhook secrets, as required by Turnitin. https://status.theskillsnetwork.com/incident/530143 Thu, 20 Mar 2025 12:30:09 -0000 https://status.theskillsnetwork.com/incident/530143#77b4f9e8b1011c3e88f5efd50ad9cb9cbcb738c56ac2f8a4c0ff3e63844a554a Maintenance completed https://status.theskillsnetwork.com/incident/530143 Thu, 20 Mar 2025 12:30:09 -0000 https://status.theskillsnetwork.com/incident/530143#77b4f9e8b1011c3e88f5efd50ad9cb9cbcb738c56ac2f8a4c0ff3e63844a554a Maintenance completed https://status.theskillsnetwork.com/incident/530143 Thu, 20 Mar 2025 12:00:09 -0000 https://status.theskillsnetwork.com/incident/530143#68b922811793cd35ccc61fdd3f4eb5b57e4fa7be5e2eef3ec97e6df357d0122d Good Morning, The Engineering team are scheduling another EQUAL release for Thursday 20th at midday. There will be no anticipated downtime. In this release we are releasing a lot of connections behind the scenes that will allow for us to continue with our work integrating with Turnitin. In the coming releases we hope to have work to share that will allow for admins to view similarity reports and plagiarism scores. We have also fully released the AQR mental toughness development that was previously released behind feature flag. Full release notes are linked below: https://skillsnetwork.sharepoint.com/SitePages/EQUAL-Release-Log.aspx?csf=1&web=1&e=2KqzgZ https://status.theskillsnetwork.com/incident/530143 Thu, 20 Mar 2025 12:00:09 -0000 https://status.theskillsnetwork.com/incident/530143#68b922811793cd35ccc61fdd3f4eb5b57e4fa7be5e2eef3ec97e6df357d0122d Good Morning, The Engineering team are scheduling another EQUAL release for Thursday 20th at midday. There will be no anticipated downtime. In this release we are releasing a lot of connections behind the scenes that will allow for us to continue with our work integrating with Turnitin. In the coming releases we hope to have work to share that will allow for admins to view similarity reports and plagiarism scores. We have also fully released the AQR mental toughness development that was previously released behind feature flag. Full release notes are linked below: https://skillsnetwork.sharepoint.com/SitePages/EQUAL-Release-Log.aspx?csf=1&web=1&e=2KqzgZ https://status.theskillsnetwork.com/incident/527541 Thu, 13 Mar 2025 11:13:27 -0000 https://status.theskillsnetwork.com/incident/527541#b109c27a139829f86da71bd0b40141a91e29d46acef5be42489517010791e75c Maintenance completed https://status.theskillsnetwork.com/incident/527541 Thu, 13 Mar 2025 11:00:00 -0000 https://status.theskillsnetwork.com/incident/527541#ecdd0afef9331de7c34254964b94abaa3dde8acebc11d2782f82354081fa3cfc 13th March The EQUAL Dev team are planning a release on the 13th March at 11:00am. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Enrolment Search optimisation We have been working on optimising the speed of enrolment search. This has been soft launched successfully through the use of feature flag testing. Now that we are happy with that we are removing the feature flags so this optimisation will be available to all that use Enrolment Search. You should note an increase up to 100x! Please note at this time the CSV download functionality will still use the old search logic so will still be slow at this time. https://status.theskillsnetwork.com/incident/527541 Thu, 13 Mar 2025 11:00:00 -0000 https://status.theskillsnetwork.com/incident/527541#ecdd0afef9331de7c34254964b94abaa3dde8acebc11d2782f82354081fa3cfc 13th March The EQUAL Dev team are planning a release on the 13th March at 11:00am. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Enrolment Search optimisation We have been working on optimising the speed of enrolment search. This has been soft launched successfully through the use of feature flag testing. Now that we are happy with that we are removing the feature flags so this optimisation will be available to all that use Enrolment Search. You should note an increase up to 100x! Please note at this time the CSV download functionality will still use the old search logic so will still be slow at this time. https://status.theskillsnetwork.com/incident/527541 Thu, 13 Mar 2025 11:00:00 -0000 https://status.theskillsnetwork.com/incident/527541#ecdd0afef9331de7c34254964b94abaa3dde8acebc11d2782f82354081fa3cfc 13th March The EQUAL Dev team are planning a release on the 13th March at 11:00am. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Enrolment Search optimisation We have been working on optimising the speed of enrolment search. This has been soft launched successfully through the use of feature flag testing. Now that we are happy with that we are removing the feature flags so this optimisation will be available to all that use Enrolment Search. You should note an increase up to 100x! Please note at this time the CSV download functionality will still use the old search logic so will still be slow at this time. https://status.theskillsnetwork.com/incident/516140 Thu, 20 Feb 2025 14:25:05 -0000 https://status.theskillsnetwork.com/incident/516140#94c9c757920bb51c9f36d5810a4d52b604e6b4a3079063cf4213e25b8f51753a Maintenance completed https://status.theskillsnetwork.com/incident/516140 Thu, 20 Feb 2025 14:15:53 -0000 https://status.theskillsnetwork.com/incident/516140#6def5315fa6d43316ad2e7fca93eb0bd0660430579ac142d596668d407680f48 Afternoon, we are scheduling an EQUAL release this afternoon at 2:30pm. There will be no anticipated downtime. In this release we are adding the update to the call back times available to a learner to match the contact centre operating hours. We are ongoing with our work to build Turnitin support to submissions and hope to have more to share soon. As always, full details in the release notes attached <a href="https://skillsnetwork.sharepoint.com/SitePages/EQUAL-Release-Log.aspx?csf=1&web=1&e=2KqzgZ" itemtype="http://schema.skype.com/HyperLink/Files" rel="noreferrer noopener" title="https://skillsnetwork.sharepoint.com/sitepages/equal-release-log.aspx?csf=1&web=1&e=2kqzgz" target="_blank" itemid="5f5f7f41-efdb-45ab-bd42-0416de11a2c6">https://skillsnetwork.sharepoint.com/SitePages/EQUAL-Release-Log.aspx?csf=1&web=1&e=2KqzgZ</a> https://status.theskillsnetwork.com/incident/516140 Thu, 20 Feb 2025 14:15:53 -0000 https://status.theskillsnetwork.com/incident/516140#6def5315fa6d43316ad2e7fca93eb0bd0660430579ac142d596668d407680f48 Afternoon, we are scheduling an EQUAL release this afternoon at 2:30pm. There will be no anticipated downtime. In this release we are adding the update to the call back times available to a learner to match the contact centre operating hours. We are ongoing with our work to build Turnitin support to submissions and hope to have more to share soon. As always, full details in the release notes attached <a href="https://skillsnetwork.sharepoint.com/SitePages/EQUAL-Release-Log.aspx?csf=1&web=1&e=2KqzgZ" itemtype="http://schema.skype.com/HyperLink/Files" rel="noreferrer noopener" title="https://skillsnetwork.sharepoint.com/sitepages/equal-release-log.aspx?csf=1&web=1&e=2kqzgz" target="_blank" itemid="5f5f7f41-efdb-45ab-bd42-0416de11a2c6">https://skillsnetwork.sharepoint.com/SitePages/EQUAL-Release-Log.aspx?csf=1&web=1&e=2KqzgZ</a> https://status.theskillsnetwork.com/incident/516140 Thu, 20 Feb 2025 14:15:53 -0000 https://status.theskillsnetwork.com/incident/516140#6def5315fa6d43316ad2e7fca93eb0bd0660430579ac142d596668d407680f48 Afternoon, we are scheduling an EQUAL release this afternoon at 2:30pm. There will be no anticipated downtime. In this release we are adding the update to the call back times available to a learner to match the contact centre operating hours. We are ongoing with our work to build Turnitin support to submissions and hope to have more to share soon. As always, full details in the release notes attached <a href="https://skillsnetwork.sharepoint.com/SitePages/EQUAL-Release-Log.aspx?csf=1&web=1&e=2KqzgZ" itemtype="http://schema.skype.com/HyperLink/Files" rel="noreferrer noopener" title="https://skillsnetwork.sharepoint.com/sitepages/equal-release-log.aspx?csf=1&web=1&e=2kqzgz" target="_blank" itemid="5f5f7f41-efdb-45ab-bd42-0416de11a2c6">https://skillsnetwork.sharepoint.com/SitePages/EQUAL-Release-Log.aspx?csf=1&web=1&e=2KqzgZ</a> https://status.theskillsnetwork.com/incident/500014 Thu, 23 Jan 2025 12:30:16 -0000 https://status.theskillsnetwork.com/incident/500014#eefa8b380a6143b2935620e7e7aa8536b5c56ca4bb0bff882a362c5d68ee14ee Maintenance completed https://status.theskillsnetwork.com/incident/500014 Thu, 23 Jan 2025 12:30:16 -0000 https://status.theskillsnetwork.com/incident/500014#eefa8b380a6143b2935620e7e7aa8536b5c56ca4bb0bff882a362c5d68ee14ee Maintenance completed https://status.theskillsnetwork.com/incident/500014 Thu, 23 Jan 2025 12:00:16 -0000 https://status.theskillsnetwork.com/incident/500014#5e17b4df73c1ee1cf31a5569da0f81d582b621a05b87e7d60c467077897eaa9f 23rd January The EQUAL Dev team are planning a release on the 23rd January at 12pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features LLDD We have added a new tab to the learners section - LLDD. This is locked behind feature flag and site setting. With this functionality, admins will now be able to assign an LLDD advisor to an enrolment and add contact history relating to this. The LLDD admin will also have access to a confidential notes input where they can make specific feedback that can't be accessed by other admins. We also added the functionality to set a contact frequency for LLDD so admins can see the next due date. Restrict Multiple Learning Tabs being open at the same time. We released some functionality that blocks learners having more than one tab open at one time as this had been highlighted to cause a lot of problems with regards to learner answers being overwritten or deleted. This was released to a single site and in this release we are releasing it out to all sites. This should hopefully reduce reports of learners saying their answer was deleted. Internal Only Updates This section doesn't need to go to any customers - this is just for awareness inside the company, in case there are any problems reported. Whereby Embed Classroom Currently the new whereby web component was available to 1 in 20 learners picked randomly. This is now being updated so 1 in 2 (50%) of learners will access the new whereby web component. Bulk Deletion of enrolments functionality. We released recently some functionality to handle bulk deletion of enrolments. This was only accessible for one site initially and in this release we are updating it so that this can be done on any site. https://status.theskillsnetwork.com/incident/500014 Thu, 23 Jan 2025 12:00:16 -0000 https://status.theskillsnetwork.com/incident/500014#5e17b4df73c1ee1cf31a5569da0f81d582b621a05b87e7d60c467077897eaa9f 23rd January The EQUAL Dev team are planning a release on the 23rd January at 12pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features LLDD We have added a new tab to the learners section - LLDD. This is locked behind feature flag and site setting. With this functionality, admins will now be able to assign an LLDD advisor to an enrolment and add contact history relating to this. The LLDD admin will also have access to a confidential notes input where they can make specific feedback that can't be accessed by other admins. We also added the functionality to set a contact frequency for LLDD so admins can see the next due date. Restrict Multiple Learning Tabs being open at the same time. We released some functionality that blocks learners having more than one tab open at one time as this had been highlighted to cause a lot of problems with regards to learner answers being overwritten or deleted. This was released to a single site and in this release we are releasing it out to all sites. This should hopefully reduce reports of learners saying their answer was deleted. Internal Only Updates This section doesn't need to go to any customers - this is just for awareness inside the company, in case there are any problems reported. Whereby Embed Classroom Currently the new whereby web component was available to 1 in 20 learners picked randomly. This is now being updated so 1 in 2 (50%) of learners will access the new whereby web component. Bulk Deletion of enrolments functionality. We released recently some functionality to handle bulk deletion of enrolments. This was only accessible for one site initially and in this release we are updating it so that this can be done on any site. https://status.theskillsnetwork.com/incident/495645 Tue, 14 Jan 2025 12:24:50 -0000 https://status.theskillsnetwork.com/incident/495645#095729d5d01281ca95b75bf19a327845ad4c03d169a0376bb6ad27387f788462 Maintenance completed https://status.theskillsnetwork.com/incident/495645 Tue, 14 Jan 2025 12:24:50 -0000 https://status.theskillsnetwork.com/incident/495645#095729d5d01281ca95b75bf19a327845ad4c03d169a0376bb6ad27387f788462 Maintenance completed https://status.theskillsnetwork.com/incident/495645 Tue, 14 Jan 2025 12:02:35 -0000 https://status.theskillsnetwork.com/incident/495645#7db61b0bf7d7b1e38c97fda0f36453a99be48acf39946f0ab31c27ca1b1c20bb The EQUAL Dev team are planning a release on the 14th January at 12pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Allow the ability to change the person doing delivery of a classroom Currently when you create a classroom, the person who is marked as the host is read-only and there is no ability for anyone to take this over in the case of illness etc. This release adds the ability for the classroom host to be edited if the session hasn't started. ## Update QA tab to change the withdrawal audit result The current QA area allows us to Pass or Fail only. This release allows the ability to set 1 of 3 options: - Pass – No Advisory - Pass – Advisory - Fail The existing options will be migrated: - What was previously set as `pass` should be now `pass - no advisory` - What was previously set as `fail` should be now `pass - advisory` ## New help section Our Customer Success team have created some help guides for admin users, tutors and moderators which are now available. ## Enrolment Search Our work to optimise this has continued with the main filters and some of the popular filters being optimised. We'll be rolling out this to a small selection of users who helped us to prioritise this list. https://status.theskillsnetwork.com/incident/495645 Tue, 14 Jan 2025 12:02:35 -0000 https://status.theskillsnetwork.com/incident/495645#7db61b0bf7d7b1e38c97fda0f36453a99be48acf39946f0ab31c27ca1b1c20bb The EQUAL Dev team are planning a release on the 14th January at 12pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Allow the ability to change the person doing delivery of a classroom Currently when you create a classroom, the person who is marked as the host is read-only and there is no ability for anyone to take this over in the case of illness etc. This release adds the ability for the classroom host to be edited if the session hasn't started. ## Update QA tab to change the withdrawal audit result The current QA area allows us to Pass or Fail only. This release allows the ability to set 1 of 3 options: - Pass – No Advisory - Pass – Advisory - Fail The existing options will be migrated: - What was previously set as `pass` should be now `pass - no advisory` - What was previously set as `fail` should be now `pass - advisory` ## New help section Our Customer Success team have created some help guides for admin users, tutors and moderators which are now available. ## Enrolment Search Our work to optimise this has continued with the main filters and some of the popular filters being optimised. We'll be rolling out this to a small selection of users who helped us to prioritise this list. https://status.theskillsnetwork.com/incident/495645 Tue, 14 Jan 2025 12:02:35 -0000 https://status.theskillsnetwork.com/incident/495645#7db61b0bf7d7b1e38c97fda0f36453a99be48acf39946f0ab31c27ca1b1c20bb The EQUAL Dev team are planning a release on the 14th January at 12pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Allow the ability to change the person doing delivery of a classroom Currently when you create a classroom, the person who is marked as the host is read-only and there is no ability for anyone to take this over in the case of illness etc. This release adds the ability for the classroom host to be edited if the session hasn't started. ## Update QA tab to change the withdrawal audit result The current QA area allows us to Pass or Fail only. This release allows the ability to set 1 of 3 options: - Pass – No Advisory - Pass – Advisory - Fail The existing options will be migrated: - What was previously set as `pass` should be now `pass - no advisory` - What was previously set as `fail` should be now `pass - advisory` ## New help section Our Customer Success team have created some help guides for admin users, tutors and moderators which are now available. ## Enrolment Search Our work to optimise this has continued with the main filters and some of the popular filters being optimised. We'll be rolling out this to a small selection of users who helped us to prioritise this list. https://status.theskillsnetwork.com/incident/495645 Tue, 14 Jan 2025 12:02:35 -0000 https://status.theskillsnetwork.com/incident/495645#7db61b0bf7d7b1e38c97fda0f36453a99be48acf39946f0ab31c27ca1b1c20bb The EQUAL Dev team are planning a release on the 14th January at 12pm. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Allow the ability to change the person doing delivery of a classroom Currently when you create a classroom, the person who is marked as the host is read-only and there is no ability for anyone to take this over in the case of illness etc. This release adds the ability for the classroom host to be edited if the session hasn't started. ## Update QA tab to change the withdrawal audit result The current QA area allows us to Pass or Fail only. This release allows the ability to set 1 of 3 options: - Pass – No Advisory - Pass – Advisory - Fail The existing options will be migrated: - What was previously set as `pass` should be now `pass - no advisory` - What was previously set as `fail` should be now `pass - advisory` ## New help section Our Customer Success team have created some help guides for admin users, tutors and moderators which are now available. ## Enrolment Search Our work to optimise this has continued with the main filters and some of the popular filters being optimised. We'll be rolling out this to a small selection of users who helped us to prioritise this list. https://status.theskillsnetwork.com/incident/491311 Tue, 07 Jan 2025 08:00:16 -0000 https://status.theskillsnetwork.com/incident/491311#7a2a07459c4f0e59d26c0c9ead9e7e8ec960fadb36c48c3a1583f98c6a61aef3 Maintenance completed https://status.theskillsnetwork.com/incident/491311 Tue, 07 Jan 2025 08:00:16 -0000 https://status.theskillsnetwork.com/incident/491311#7a2a07459c4f0e59d26c0c9ead9e7e8ec960fadb36c48c3a1583f98c6a61aef3 Maintenance completed https://status.theskillsnetwork.com/incident/491311 Tue, 07 Jan 2025 08:00:16 -0000 https://status.theskillsnetwork.com/incident/491311#7a2a07459c4f0e59d26c0c9ead9e7e8ec960fadb36c48c3a1583f98c6a61aef3 Maintenance completed https://status.theskillsnetwork.com/incident/491311 Tue, 07 Jan 2025 08:00:16 -0000 https://status.theskillsnetwork.com/incident/491311#7a2a07459c4f0e59d26c0c9ead9e7e8ec960fadb36c48c3a1583f98c6a61aef3 Maintenance completed https://status.theskillsnetwork.com/incident/491311 Tue, 07 Jan 2025 07:00:16 -0000 https://status.theskillsnetwork.com/incident/491311#0c45e3ff5c17691808854229808e74906ef3c6147843c59a2839f225eabb3763 The database server will be being upgraded behind the scenes on Tuesday at 7am https://status.theskillsnetwork.com/incident/491311 Tue, 07 Jan 2025 07:00:16 -0000 https://status.theskillsnetwork.com/incident/491311#0c45e3ff5c17691808854229808e74906ef3c6147843c59a2839f225eabb3763 The database server will be being upgraded behind the scenes on Tuesday at 7am https://status.theskillsnetwork.com/incident/491311 Tue, 07 Jan 2025 07:00:16 -0000 https://status.theskillsnetwork.com/incident/491311#0c45e3ff5c17691808854229808e74906ef3c6147843c59a2839f225eabb3763 The database server will be being upgraded behind the scenes on Tuesday at 7am https://status.theskillsnetwork.com/incident/491311 Tue, 07 Jan 2025 07:00:16 -0000 https://status.theskillsnetwork.com/incident/491311#0c45e3ff5c17691808854229808e74906ef3c6147843c59a2839f225eabb3763 The database server will be being upgraded behind the scenes on Tuesday at 7am https://status.theskillsnetwork.com/incident/473389 Mon, 09 Dec 2024 08:00:47 -0000 https://status.theskillsnetwork.com/incident/473389#24abafed9707bd0d5ec70461ed16fc08505381c020f87d00662cada3d499f4f3 Maintenance completed https://status.theskillsnetwork.com/incident/473389 Mon, 09 Dec 2024 08:00:47 -0000 https://status.theskillsnetwork.com/incident/473389#24abafed9707bd0d5ec70461ed16fc08505381c020f87d00662cada3d499f4f3 Maintenance completed https://status.theskillsnetwork.com/incident/473389 Mon, 09 Dec 2024 08:00:47 -0000 https://status.theskillsnetwork.com/incident/473389#24abafed9707bd0d5ec70461ed16fc08505381c020f87d00662cada3d499f4f3 Maintenance completed https://status.theskillsnetwork.com/incident/473389 Mon, 09 Dec 2024 08:00:47 -0000 https://status.theskillsnetwork.com/incident/473389#24abafed9707bd0d5ec70461ed16fc08505381c020f87d00662cada3d499f4f3 Maintenance completed https://status.theskillsnetwork.com/incident/473389 Mon, 09 Dec 2024 07:00:47 -0000 https://status.theskillsnetwork.com/incident/473389#86ab21f87fd82e72c38da5b20290f6b09b7f52cdaf4f9c6a41bc0e003fe2faac The database server will be being upgraded behind the scenes on Monday at 7am https://status.theskillsnetwork.com/incident/473389 Mon, 09 Dec 2024 07:00:47 -0000 https://status.theskillsnetwork.com/incident/473389#86ab21f87fd82e72c38da5b20290f6b09b7f52cdaf4f9c6a41bc0e003fe2faac The database server will be being upgraded behind the scenes on Monday at 7am https://status.theskillsnetwork.com/incident/473389 Mon, 09 Dec 2024 07:00:47 -0000 https://status.theskillsnetwork.com/incident/473389#86ab21f87fd82e72c38da5b20290f6b09b7f52cdaf4f9c6a41bc0e003fe2faac The database server will be being upgraded behind the scenes on Monday at 7am https://status.theskillsnetwork.com/incident/473389 Mon, 09 Dec 2024 07:00:47 -0000 https://status.theskillsnetwork.com/incident/473389#86ab21f87fd82e72c38da5b20290f6b09b7f52cdaf4f9c6a41bc0e003fe2faac The database server will be being upgraded behind the scenes on Monday at 7am https://status.theskillsnetwork.com/incident/469141 Thu, 28 Nov 2024 12:39:07 -0000 https://status.theskillsnetwork.com/incident/469141#cb190ed5e34e97350620b4bb3f72712f23254cdde3460f39063e5d53db45a811 Maintenance completed https://status.theskillsnetwork.com/incident/469141 Thu, 28 Nov 2024 12:20:00 -0000 https://status.theskillsnetwork.com/incident/469141#cead17d4033fad0d8b4798b81a557589f5d76e42bc11b77b6c22fb05079cc63d 28th November The EQUAL Dev team are planning a release on the 28th November during the day, There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Prevent duplicate tabs on assessments For sites that have the feature enabled, this will prevent a learner from having the same assessment open in duplicate tabs. If they attempt to open it in another tab, the new tab is advised that they can't do this and it's redirected to home page whilst keeping the original tab in it's current assessment state. Contact number advisory If a site has their own contact number set and the learner tries to submit a unit but are withdrawn, the sites contact number is shown. Internal Hidden behind a feature flag, TurnItIn API key field and site setting has been added in preparation for adding it to Equal Learner Contact timestamps have been added to the database, to support various other internal processes Some refactoring of the code's file structure to help the dev team keep things consistent throughout the codebases https://status.theskillsnetwork.com/incident/469141 Thu, 28 Nov 2024 12:20:00 -0000 https://status.theskillsnetwork.com/incident/469141#cead17d4033fad0d8b4798b81a557589f5d76e42bc11b77b6c22fb05079cc63d 28th November The EQUAL Dev team are planning a release on the 28th November during the day, There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Prevent duplicate tabs on assessments For sites that have the feature enabled, this will prevent a learner from having the same assessment open in duplicate tabs. If they attempt to open it in another tab, the new tab is advised that they can't do this and it's redirected to home page whilst keeping the original tab in it's current assessment state. Contact number advisory If a site has their own contact number set and the learner tries to submit a unit but are withdrawn, the sites contact number is shown. Internal Hidden behind a feature flag, TurnItIn API key field and site setting has been added in preparation for adding it to Equal Learner Contact timestamps have been added to the database, to support various other internal processes Some refactoring of the code's file structure to help the dev team keep things consistent throughout the codebases https://status.theskillsnetwork.com/incident/469141 Thu, 28 Nov 2024 12:20:00 -0000 https://status.theskillsnetwork.com/incident/469141#cead17d4033fad0d8b4798b81a557589f5d76e42bc11b77b6c22fb05079cc63d 28th November The EQUAL Dev team are planning a release on the 28th November during the day, There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Prevent duplicate tabs on assessments For sites that have the feature enabled, this will prevent a learner from having the same assessment open in duplicate tabs. If they attempt to open it in another tab, the new tab is advised that they can't do this and it's redirected to home page whilst keeping the original tab in it's current assessment state. Contact number advisory If a site has their own contact number set and the learner tries to submit a unit but are withdrawn, the sites contact number is shown. Internal Hidden behind a feature flag, TurnItIn API key field and site setting has been added in preparation for adding it to Equal Learner Contact timestamps have been added to the database, to support various other internal processes Some refactoring of the code's file structure to help the dev team keep things consistent throughout the codebases https://status.theskillsnetwork.com/incident/469141 Thu, 28 Nov 2024 12:20:00 -0000 https://status.theskillsnetwork.com/incident/469141#cead17d4033fad0d8b4798b81a557589f5d76e42bc11b77b6c22fb05079cc63d 28th November The EQUAL Dev team are planning a release on the 28th November during the day, There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Prevent duplicate tabs on assessments For sites that have the feature enabled, this will prevent a learner from having the same assessment open in duplicate tabs. If they attempt to open it in another tab, the new tab is advised that they can't do this and it's redirected to home page whilst keeping the original tab in it's current assessment state. Contact number advisory If a site has their own contact number set and the learner tries to submit a unit but are withdrawn, the sites contact number is shown. Internal Hidden behind a feature flag, TurnItIn API key field and site setting has been added in preparation for adding it to Equal Learner Contact timestamps have been added to the database, to support various other internal processes Some refactoring of the code's file structure to help the dev team keep things consistent throughout the codebases https://status.theskillsnetwork.com/incident/469141 Thu, 28 Nov 2024 12:20:00 -0000 https://status.theskillsnetwork.com/incident/469141#cead17d4033fad0d8b4798b81a557589f5d76e42bc11b77b6c22fb05079cc63d 28th November The EQUAL Dev team are planning a release on the 28th November during the day, There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Prevent duplicate tabs on assessments For sites that have the feature enabled, this will prevent a learner from having the same assessment open in duplicate tabs. If they attempt to open it in another tab, the new tab is advised that they can't do this and it's redirected to home page whilst keeping the original tab in it's current assessment state. Contact number advisory If a site has their own contact number set and the learner tries to submit a unit but are withdrawn, the sites contact number is shown. Internal Hidden behind a feature flag, TurnItIn API key field and site setting has been added in preparation for adding it to Equal Learner Contact timestamps have been added to the database, to support various other internal processes Some refactoring of the code's file structure to help the dev team keep things consistent throughout the codebases https://status.theskillsnetwork.com/incident/458120 Tue, 12 Nov 2024 12:24:03 -0000 https://status.theskillsnetwork.com/incident/458120#2b67ab08b9ed24f222c16957c94bfde29af88dfbf8554e2e7f102855e8ddadec Maintenance completed https://status.theskillsnetwork.com/incident/458120 Tue, 12 Nov 2024 12:24:03 -0000 https://status.theskillsnetwork.com/incident/458120#2b67ab08b9ed24f222c16957c94bfde29af88dfbf8554e2e7f102855e8ddadec Maintenance completed https://status.theskillsnetwork.com/incident/458120 Tue, 12 Nov 2024 12:00:00 -0000 https://status.theskillsnetwork.com/incident/458120#10a86b1cec9ca6b8ee4d412363f160ea1a9667af8c374122e23218b34105bb58 12th November The EQUAL Dev team are planning a release on the 12th November during the day. There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Enrolment Search Page load speed improvements. There are multiple filters on enrolment search that require an admin to be set (examples include 'enrolment attached by' and ‘off retention set by’). We've updated for these inputs to load the content in when those filters have been selected. This small change done in multiple places adds up to a noticeable improvement to the page load speed of Enrolment search. Add I-frame Component. We have added an I-frame component to content authoring. This will allow the team to include lots of new content to courses. Block Callback Requests when Shutdowns are Active We've added the functionality to block call requests when there's an active shutdown for a site. This is behind a feature flag and the learner will be able to see the shutdown period in their calendar if they have the flag set. Internal Added timestamps to the following tables: tutor, tutorcontact, learnercontacttime. This is to support various other internal processes Added index to cel_date on csvexportlog table. This is to support other internal processes. Minor code refactor to adding answers for Diagnostic Assessment. https://status.theskillsnetwork.com/incident/458120 Tue, 12 Nov 2024 12:00:00 -0000 https://status.theskillsnetwork.com/incident/458120#10a86b1cec9ca6b8ee4d412363f160ea1a9667af8c374122e23218b34105bb58 12th November The EQUAL Dev team are planning a release on the 12th November during the day. There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Enrolment Search Page load speed improvements. There are multiple filters on enrolment search that require an admin to be set (examples include 'enrolment attached by' and ‘off retention set by’). We've updated for these inputs to load the content in when those filters have been selected. This small change done in multiple places adds up to a noticeable improvement to the page load speed of Enrolment search. Add I-frame Component. We have added an I-frame component to content authoring. This will allow the team to include lots of new content to courses. Block Callback Requests when Shutdowns are Active We've added the functionality to block call requests when there's an active shutdown for a site. This is behind a feature flag and the learner will be able to see the shutdown period in their calendar if they have the flag set. Internal Added timestamps to the following tables: tutor, tutorcontact, learnercontacttime. This is to support various other internal processes Added index to cel_date on csvexportlog table. This is to support other internal processes. Minor code refactor to adding answers for Diagnostic Assessment. https://status.theskillsnetwork.com/incident/458120 Tue, 12 Nov 2024 12:00:00 -0000 https://status.theskillsnetwork.com/incident/458120#10a86b1cec9ca6b8ee4d412363f160ea1a9667af8c374122e23218b34105bb58 12th November The EQUAL Dev team are planning a release on the 12th November during the day. There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Enrolment Search Page load speed improvements. There are multiple filters on enrolment search that require an admin to be set (examples include 'enrolment attached by' and ‘off retention set by’). We've updated for these inputs to load the content in when those filters have been selected. This small change done in multiple places adds up to a noticeable improvement to the page load speed of Enrolment search. Add I-frame Component. We have added an I-frame component to content authoring. This will allow the team to include lots of new content to courses. Block Callback Requests when Shutdowns are Active We've added the functionality to block call requests when there's an active shutdown for a site. This is behind a feature flag and the learner will be able to see the shutdown period in their calendar if they have the flag set. Internal Added timestamps to the following tables: tutor, tutorcontact, learnercontacttime. This is to support various other internal processes Added index to cel_date on csvexportlog table. This is to support other internal processes. Minor code refactor to adding answers for Diagnostic Assessment. https://status.theskillsnetwork.com/incident/458120 Tue, 12 Nov 2024 12:00:00 -0000 https://status.theskillsnetwork.com/incident/458120#10a86b1cec9ca6b8ee4d412363f160ea1a9667af8c374122e23218b34105bb58 12th November The EQUAL Dev team are planning a release on the 12th November during the day. There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Enrolment Search Page load speed improvements. There are multiple filters on enrolment search that require an admin to be set (examples include 'enrolment attached by' and ‘off retention set by’). We've updated for these inputs to load the content in when those filters have been selected. This small change done in multiple places adds up to a noticeable improvement to the page load speed of Enrolment search. Add I-frame Component. We have added an I-frame component to content authoring. This will allow the team to include lots of new content to courses. Block Callback Requests when Shutdowns are Active We've added the functionality to block call requests when there's an active shutdown for a site. This is behind a feature flag and the learner will be able to see the shutdown period in their calendar if they have the flag set. Internal Added timestamps to the following tables: tutor, tutorcontact, learnercontacttime. This is to support various other internal processes Added index to cel_date on csvexportlog table. This is to support other internal processes. Minor code refactor to adding answers for Diagnostic Assessment. https://status.theskillsnetwork.com/incident/458120 Tue, 12 Nov 2024 12:00:00 -0000 https://status.theskillsnetwork.com/incident/458120#10a86b1cec9ca6b8ee4d412363f160ea1a9667af8c374122e23218b34105bb58 12th November The EQUAL Dev team are planning a release on the 12th November during the day. There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Enrolment Search Page load speed improvements. There are multiple filters on enrolment search that require an admin to be set (examples include 'enrolment attached by' and ‘off retention set by’). We've updated for these inputs to load the content in when those filters have been selected. This small change done in multiple places adds up to a noticeable improvement to the page load speed of Enrolment search. Add I-frame Component. We have added an I-frame component to content authoring. This will allow the team to include lots of new content to courses. Block Callback Requests when Shutdowns are Active We've added the functionality to block call requests when there's an active shutdown for a site. This is behind a feature flag and the learner will be able to see the shutdown period in their calendar if they have the flag set. Internal Added timestamps to the following tables: tutor, tutorcontact, learnercontacttime. This is to support various other internal processes Added index to cel_date on csvexportlog table. This is to support other internal processes. Minor code refactor to adding answers for Diagnostic Assessment. https://status.theskillsnetwork.com/incident/458120 Tue, 12 Nov 2024 12:00:00 -0000 https://status.theskillsnetwork.com/incident/458120#10a86b1cec9ca6b8ee4d412363f160ea1a9667af8c374122e23218b34105bb58 12th November The EQUAL Dev team are planning a release on the 12th November during the day. There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Enrolment Search Page load speed improvements. There are multiple filters on enrolment search that require an admin to be set (examples include 'enrolment attached by' and ‘off retention set by’). We've updated for these inputs to load the content in when those filters have been selected. This small change done in multiple places adds up to a noticeable improvement to the page load speed of Enrolment search. Add I-frame Component. We have added an I-frame component to content authoring. This will allow the team to include lots of new content to courses. Block Callback Requests when Shutdowns are Active We've added the functionality to block call requests when there's an active shutdown for a site. This is behind a feature flag and the learner will be able to see the shutdown period in their calendar if they have the flag set. Internal Added timestamps to the following tables: tutor, tutorcontact, learnercontacttime. This is to support various other internal processes Added index to cel_date on csvexportlog table. This is to support other internal processes. Minor code refactor to adding answers for Diagnostic Assessment. https://status.theskillsnetwork.com/incident/458120 Tue, 12 Nov 2024 12:00:00 -0000 https://status.theskillsnetwork.com/incident/458120#10a86b1cec9ca6b8ee4d412363f160ea1a9667af8c374122e23218b34105bb58 12th November The EQUAL Dev team are planning a release on the 12th November during the day. There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Enrolment Search Page load speed improvements. There are multiple filters on enrolment search that require an admin to be set (examples include 'enrolment attached by' and ‘off retention set by’). We've updated for these inputs to load the content in when those filters have been selected. This small change done in multiple places adds up to a noticeable improvement to the page load speed of Enrolment search. Add I-frame Component. We have added an I-frame component to content authoring. This will allow the team to include lots of new content to courses. Block Callback Requests when Shutdowns are Active We've added the functionality to block call requests when there's an active shutdown for a site. This is behind a feature flag and the learner will be able to see the shutdown period in their calendar if they have the flag set. Internal Added timestamps to the following tables: tutor, tutorcontact, learnercontacttime. This is to support various other internal processes Added index to cel_date on csvexportlog table. This is to support other internal processes. Minor code refactor to adding answers for Diagnostic Assessment. https://status.theskillsnetwork.com/incident/458120 Tue, 12 Nov 2024 12:00:00 -0000 https://status.theskillsnetwork.com/incident/458120#10a86b1cec9ca6b8ee4d412363f160ea1a9667af8c374122e23218b34105bb58 12th November The EQUAL Dev team are planning a release on the 12th November during the day. There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Enrolment Search Page load speed improvements. There are multiple filters on enrolment search that require an admin to be set (examples include 'enrolment attached by' and ‘off retention set by’). We've updated for these inputs to load the content in when those filters have been selected. This small change done in multiple places adds up to a noticeable improvement to the page load speed of Enrolment search. Add I-frame Component. We have added an I-frame component to content authoring. This will allow the team to include lots of new content to courses. Block Callback Requests when Shutdowns are Active We've added the functionality to block call requests when there's an active shutdown for a site. This is behind a feature flag and the learner will be able to see the shutdown period in their calendar if they have the flag set. Internal Added timestamps to the following tables: tutor, tutorcontact, learnercontacttime. This is to support various other internal processes Added index to cel_date on csvexportlog table. This is to support other internal processes. Minor code refactor to adding answers for Diagnostic Assessment. https://status.theskillsnetwork.com/incident/453860 Thu, 31 Oct 2024 11:45:04 -0000 https://status.theskillsnetwork.com/incident/453860#12b1b0d4509a5584e091d10ac2ddbe683bee77031ff1512888e44c286b0f2ebe Maintenance completed https://status.theskillsnetwork.com/incident/453860 Thu, 31 Oct 2024 11:45:04 -0000 https://status.theskillsnetwork.com/incident/453860#12b1b0d4509a5584e091d10ac2ddbe683bee77031ff1512888e44c286b0f2ebe Maintenance completed https://status.theskillsnetwork.com/incident/453860 Thu, 31 Oct 2024 11:00:58 -0000 https://status.theskillsnetwork.com/incident/453860#f8d6f99cee6ff163ef0384abf2f1170cee6ba25e7c01d1697c1c3fa19387a00a EQUAL Release 91.0.0 https://status.theskillsnetwork.com/incident/453860 Thu, 31 Oct 2024 11:00:58 -0000 https://status.theskillsnetwork.com/incident/453860#f8d6f99cee6ff163ef0384abf2f1170cee6ba25e7c01d1697c1c3fa19387a00a EQUAL Release 91.0.0 https://status.theskillsnetwork.com/incident/453860 Thu, 31 Oct 2024 11:00:58 -0000 https://status.theskillsnetwork.com/incident/453860#f8d6f99cee6ff163ef0384abf2f1170cee6ba25e7c01d1697c1c3fa19387a00a EQUAL Release 91.0.0 https://status.theskillsnetwork.com/incident/453860 Thu, 31 Oct 2024 11:00:58 -0000 https://status.theskillsnetwork.com/incident/453860#f8d6f99cee6ff163ef0384abf2f1170cee6ba25e7c01d1697c1c3fa19387a00a EQUAL Release 91.0.0 https://status.theskillsnetwork.com/incident/453860 Thu, 31 Oct 2024 11:00:58 -0000 https://status.theskillsnetwork.com/incident/453860#f8d6f99cee6ff163ef0384abf2f1170cee6ba25e7c01d1697c1c3fa19387a00a EQUAL Release 91.0.0 https://status.theskillsnetwork.com/incident/453860 Thu, 31 Oct 2024 11:00:58 -0000 https://status.theskillsnetwork.com/incident/453860#f8d6f99cee6ff163ef0384abf2f1170cee6ba25e7c01d1697c1c3fa19387a00a EQUAL Release 91.0.0 https://status.theskillsnetwork.com/incident/453860 Thu, 31 Oct 2024 11:00:58 -0000 https://status.theskillsnetwork.com/incident/453860#f8d6f99cee6ff163ef0384abf2f1170cee6ba25e7c01d1697c1c3fa19387a00a EQUAL Release 91.0.0 https://status.theskillsnetwork.com/incident/453860 Thu, 31 Oct 2024 11:00:58 -0000 https://status.theskillsnetwork.com/incident/453860#f8d6f99cee6ff163ef0384abf2f1170cee6ba25e7c01d1697c1c3fa19387a00a EQUAL Release 91.0.0 https://status.theskillsnetwork.com/incident/453860 Thu, 31 Oct 2024 11:00:58 -0000 https://status.theskillsnetwork.com/incident/453860#f8d6f99cee6ff163ef0384abf2f1170cee6ba25e7c01d1697c1c3fa19387a00a EQUAL Release 91.0.0 https://status.theskillsnetwork.com/incident/453860 Thu, 31 Oct 2024 11:00:58 -0000 https://status.theskillsnetwork.com/incident/453860#f8d6f99cee6ff163ef0384abf2f1170cee6ba25e7c01d1697c1c3fa19387a00a EQUAL Release 91.0.0 https://status.theskillsnetwork.com/incident/445083 Thu, 17 Oct 2024 12:08:47 -0000 https://status.theskillsnetwork.com/incident/445083#ecdc3f92d764bb2782cef8397f1c17290408ba3533e0da245d719fcc6449d7f0 Maintenance completed https://status.theskillsnetwork.com/incident/445083 Thu, 17 Oct 2024 12:08:47 -0000 https://status.theskillsnetwork.com/incident/445083#ecdc3f92d764bb2782cef8397f1c17290408ba3533e0da245d719fcc6449d7f0 Maintenance completed https://status.theskillsnetwork.com/incident/445083 Thu, 17 Oct 2024 11:45:00 -0000 https://status.theskillsnetwork.com/incident/445083#c195c9004a9e632d3b1d71bef154b422048d2aab7059c3c8d9b0bbd2cb1e80cb The EQUAL Dev team are planning a release on the 17th September during the day. There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Add ability to register learners with TQUK using their own details Currently, all learners are added to TQUK using a TSN specific email and phone number. This adds a site setting which allows various sites to use the learner's own details. ## Release directly funded projects In previous releases, we added the framework to mark a project as "directly funded", which would change the enrolment email that would be sent from the TSN website. This feature is generally available. ## Release session breaks Over the past year, it was possible to add "session breaks" to various courses which would automatically handle moving due dates over a period where we wouldn't be doing any learning (primarily useful for bootcamps). This feature is now generally available. # Internal - Added timestamps to the course table, to support various other internal processes - Reorganised internal toolings to aid future development https://status.theskillsnetwork.com/incident/445083 Thu, 17 Oct 2024 11:45:00 -0000 https://status.theskillsnetwork.com/incident/445083#c195c9004a9e632d3b1d71bef154b422048d2aab7059c3c8d9b0bbd2cb1e80cb The EQUAL Dev team are planning a release on the 17th September during the day. There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Add ability to register learners with TQUK using their own details Currently, all learners are added to TQUK using a TSN specific email and phone number. This adds a site setting which allows various sites to use the learner's own details. ## Release directly funded projects In previous releases, we added the framework to mark a project as "directly funded", which would change the enrolment email that would be sent from the TSN website. This feature is generally available. ## Release session breaks Over the past year, it was possible to add "session breaks" to various courses which would automatically handle moving due dates over a period where we wouldn't be doing any learning (primarily useful for bootcamps). This feature is now generally available. # Internal - Added timestamps to the course table, to support various other internal processes - Reorganised internal toolings to aid future development https://status.theskillsnetwork.com/incident/445083 Thu, 17 Oct 2024 11:45:00 -0000 https://status.theskillsnetwork.com/incident/445083#c195c9004a9e632d3b1d71bef154b422048d2aab7059c3c8d9b0bbd2cb1e80cb The EQUAL Dev team are planning a release on the 17th September during the day. There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Add ability to register learners with TQUK using their own details Currently, all learners are added to TQUK using a TSN specific email and phone number. This adds a site setting which allows various sites to use the learner's own details. ## Release directly funded projects In previous releases, we added the framework to mark a project as "directly funded", which would change the enrolment email that would be sent from the TSN website. This feature is generally available. ## Release session breaks Over the past year, it was possible to add "session breaks" to various courses which would automatically handle moving due dates over a period where we wouldn't be doing any learning (primarily useful for bootcamps). This feature is now generally available. # Internal - Added timestamps to the course table, to support various other internal processes - Reorganised internal toolings to aid future development https://status.theskillsnetwork.com/incident/445083 Thu, 17 Oct 2024 11:45:00 -0000 https://status.theskillsnetwork.com/incident/445083#c195c9004a9e632d3b1d71bef154b422048d2aab7059c3c8d9b0bbd2cb1e80cb The EQUAL Dev team are planning a release on the 17th September during the day. There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Add ability to register learners with TQUK using their own details Currently, all learners are added to TQUK using a TSN specific email and phone number. This adds a site setting which allows various sites to use the learner's own details. ## Release directly funded projects In previous releases, we added the framework to mark a project as "directly funded", which would change the enrolment email that would be sent from the TSN website. This feature is generally available. ## Release session breaks Over the past year, it was possible to add "session breaks" to various courses which would automatically handle moving due dates over a period where we wouldn't be doing any learning (primarily useful for bootcamps). This feature is now generally available. # Internal - Added timestamps to the course table, to support various other internal processes - Reorganised internal toolings to aid future development https://status.theskillsnetwork.com/incident/445083 Thu, 17 Oct 2024 11:45:00 -0000 https://status.theskillsnetwork.com/incident/445083#c195c9004a9e632d3b1d71bef154b422048d2aab7059c3c8d9b0bbd2cb1e80cb The EQUAL Dev team are planning a release on the 17th September during the day. There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Add ability to register learners with TQUK using their own details Currently, all learners are added to TQUK using a TSN specific email and phone number. This adds a site setting which allows various sites to use the learner's own details. ## Release directly funded projects In previous releases, we added the framework to mark a project as "directly funded", which would change the enrolment email that would be sent from the TSN website. This feature is generally available. ## Release session breaks Over the past year, it was possible to add "session breaks" to various courses which would automatically handle moving due dates over a period where we wouldn't be doing any learning (primarily useful for bootcamps). This feature is now generally available. # Internal - Added timestamps to the course table, to support various other internal processes - Reorganised internal toolings to aid future development https://status.theskillsnetwork.com/incident/445083 Thu, 17 Oct 2024 11:45:00 -0000 https://status.theskillsnetwork.com/incident/445083#c195c9004a9e632d3b1d71bef154b422048d2aab7059c3c8d9b0bbd2cb1e80cb The EQUAL Dev team are planning a release on the 17th September during the day. There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Add ability to register learners with TQUK using their own details Currently, all learners are added to TQUK using a TSN specific email and phone number. This adds a site setting which allows various sites to use the learner's own details. ## Release directly funded projects In previous releases, we added the framework to mark a project as "directly funded", which would change the enrolment email that would be sent from the TSN website. This feature is generally available. ## Release session breaks Over the past year, it was possible to add "session breaks" to various courses which would automatically handle moving due dates over a period where we wouldn't be doing any learning (primarily useful for bootcamps). This feature is now generally available. # Internal - Added timestamps to the course table, to support various other internal processes - Reorganised internal toolings to aid future development https://status.theskillsnetwork.com/incident/445083 Thu, 17 Oct 2024 11:45:00 -0000 https://status.theskillsnetwork.com/incident/445083#c195c9004a9e632d3b1d71bef154b422048d2aab7059c3c8d9b0bbd2cb1e80cb The EQUAL Dev team are planning a release on the 17th September during the day. There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Add ability to register learners with TQUK using their own details Currently, all learners are added to TQUK using a TSN specific email and phone number. This adds a site setting which allows various sites to use the learner's own details. ## Release directly funded projects In previous releases, we added the framework to mark a project as "directly funded", which would change the enrolment email that would be sent from the TSN website. This feature is generally available. ## Release session breaks Over the past year, it was possible to add "session breaks" to various courses which would automatically handle moving due dates over a period where we wouldn't be doing any learning (primarily useful for bootcamps). This feature is now generally available. # Internal - Added timestamps to the course table, to support various other internal processes - Reorganised internal toolings to aid future development https://status.theskillsnetwork.com/incident/445083 Thu, 17 Oct 2024 11:45:00 -0000 https://status.theskillsnetwork.com/incident/445083#c195c9004a9e632d3b1d71bef154b422048d2aab7059c3c8d9b0bbd2cb1e80cb The EQUAL Dev team are planning a release on the 17th September during the day. There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Add ability to register learners with TQUK using their own details Currently, all learners are added to TQUK using a TSN specific email and phone number. This adds a site setting which allows various sites to use the learner's own details. ## Release directly funded projects In previous releases, we added the framework to mark a project as "directly funded", which would change the enrolment email that would be sent from the TSN website. This feature is generally available. ## Release session breaks Over the past year, it was possible to add "session breaks" to various courses which would automatically handle moving due dates over a period where we wouldn't be doing any learning (primarily useful for bootcamps). This feature is now generally available. # Internal - Added timestamps to the course table, to support various other internal processes - Reorganised internal toolings to aid future development https://status.theskillsnetwork.com/incident/441416 Tue, 08 Oct 2024 20:30:00 -0000 https://status.theskillsnetwork.com/incident/441416#e112b3657951c5bc4b7cf9e60e2330485f2ba0383fae3b9d1746f8c5597a96b5 Maintenance completed https://status.theskillsnetwork.com/incident/441416 Tue, 08 Oct 2024 20:30:00 -0000 https://status.theskillsnetwork.com/incident/441416#e112b3657951c5bc4b7cf9e60e2330485f2ba0383fae3b9d1746f8c5597a96b5 Maintenance completed https://status.theskillsnetwork.com/incident/441416 Tue, 08 Oct 2024 20:00:11 -0000 https://status.theskillsnetwork.com/incident/441416#96455826e6e687f6f94aa5799de7ca7bc190119f22701c75a866473f1b3835eb TSN will be going down for a short upgrade https://status.theskillsnetwork.com/incident/441416 Tue, 08 Oct 2024 20:00:11 -0000 https://status.theskillsnetwork.com/incident/441416#96455826e6e687f6f94aa5799de7ca7bc190119f22701c75a866473f1b3835eb TSN will be going down for a short upgrade https://status.theskillsnetwork.com/incident/432274 Fri, 20 Sep 2024 13:43:47 -0000 https://status.theskillsnetwork.com/incident/432274#20dceb3c4c6f6003be0da6b1a644e29f934ae570f18a5f5f0f1b5f415e2360ab Maintenance completed https://status.theskillsnetwork.com/incident/432274 Fri, 20 Sep 2024 13:43:47 -0000 https://status.theskillsnetwork.com/incident/432274#20dceb3c4c6f6003be0da6b1a644e29f934ae570f18a5f5f0f1b5f415e2360ab Maintenance completed https://status.theskillsnetwork.com/incident/432274 Fri, 20 Sep 2024 13:20:44 -0000 https://status.theskillsnetwork.com/incident/432274#b714fb06bca938f962a18aa16108ae27c33165ae8c3af8a2fbf2b8e3dcdb3a7a The EQUAL Dev team are planning a release on the 20th September during the day. There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Add ability to add guests as non-hosts for Bootcamps Currently, all guests are are added to Live Learning Sessions as a "host". This release adds the ability for the guest to be added as a non-host (which will primarily meant that they need to knock to enter). ## Careers and progression This release adds the ability for people to track the careers and progression data for a learner. Similar to our existing retention team functionality, this adds the ability to say that a learner is "with" the careers and progression team and add contact history for that time that they've been referred to that team ## Improve experience adding courses to tutors Currently, the course list for tutors is a large list of checkboxes, and it is difficult to find the specific course that you want when setting up a tutor. This release changes this to a searchable select box, which should improve the experience of adding courses to tutors. # Bug Fixes - When adding a learner to a cohort manually the system would show an error page. This has been corrected https://status.theskillsnetwork.com/incident/432274 Fri, 20 Sep 2024 13:20:44 -0000 https://status.theskillsnetwork.com/incident/432274#b714fb06bca938f962a18aa16108ae27c33165ae8c3af8a2fbf2b8e3dcdb3a7a The EQUAL Dev team are planning a release on the 20th September during the day. There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Add ability to add guests as non-hosts for Bootcamps Currently, all guests are are added to Live Learning Sessions as a "host". This release adds the ability for the guest to be added as a non-host (which will primarily meant that they need to knock to enter). ## Careers and progression This release adds the ability for people to track the careers and progression data for a learner. Similar to our existing retention team functionality, this adds the ability to say that a learner is "with" the careers and progression team and add contact history for that time that they've been referred to that team ## Improve experience adding courses to tutors Currently, the course list for tutors is a large list of checkboxes, and it is difficult to find the specific course that you want when setting up a tutor. This release changes this to a searchable select box, which should improve the experience of adding courses to tutors. # Bug Fixes - When adding a learner to a cohort manually the system would show an error page. This has been corrected https://status.theskillsnetwork.com/incident/432274 Fri, 20 Sep 2024 13:20:44 -0000 https://status.theskillsnetwork.com/incident/432274#b714fb06bca938f962a18aa16108ae27c33165ae8c3af8a2fbf2b8e3dcdb3a7a The EQUAL Dev team are planning a release on the 20th September during the day. There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Add ability to add guests as non-hosts for Bootcamps Currently, all guests are are added to Live Learning Sessions as a "host". This release adds the ability for the guest to be added as a non-host (which will primarily meant that they need to knock to enter). ## Careers and progression This release adds the ability for people to track the careers and progression data for a learner. Similar to our existing retention team functionality, this adds the ability to say that a learner is "with" the careers and progression team and add contact history for that time that they've been referred to that team ## Improve experience adding courses to tutors Currently, the course list for tutors is a large list of checkboxes, and it is difficult to find the specific course that you want when setting up a tutor. This release changes this to a searchable select box, which should improve the experience of adding courses to tutors. # Bug Fixes - When adding a learner to a cohort manually the system would show an error page. This has been corrected https://status.theskillsnetwork.com/incident/432274 Fri, 20 Sep 2024 13:20:44 -0000 https://status.theskillsnetwork.com/incident/432274#b714fb06bca938f962a18aa16108ae27c33165ae8c3af8a2fbf2b8e3dcdb3a7a The EQUAL Dev team are planning a release on the 20th September during the day. There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Add ability to add guests as non-hosts for Bootcamps Currently, all guests are are added to Live Learning Sessions as a "host". This release adds the ability for the guest to be added as a non-host (which will primarily meant that they need to knock to enter). ## Careers and progression This release adds the ability for people to track the careers and progression data for a learner. Similar to our existing retention team functionality, this adds the ability to say that a learner is "with" the careers and progression team and add contact history for that time that they've been referred to that team ## Improve experience adding courses to tutors Currently, the course list for tutors is a large list of checkboxes, and it is difficult to find the specific course that you want when setting up a tutor. This release changes this to a searchable select box, which should improve the experience of adding courses to tutors. # Bug Fixes - When adding a learner to a cohort manually the system would show an error page. This has been corrected https://status.theskillsnetwork.com/incident/424622 Thu, 05 Sep 2024 11:17:25 -0000 https://status.theskillsnetwork.com/incident/424622#2cf661671f144d5a1c5e1a9c303478e4d9b4f07a7e466009bd678f758884aced Maintenance completed https://status.theskillsnetwork.com/incident/424622 Thu, 05 Sep 2024 11:17:25 -0000 https://status.theskillsnetwork.com/incident/424622#2cf661671f144d5a1c5e1a9c303478e4d9b4f07a7e466009bd678f758884aced Maintenance completed https://status.theskillsnetwork.com/incident/424622 Thu, 05 Sep 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/424622#91c69d7fe1e9964a0e515f8479cf608683f4b0ec519614ffac11421951a65e48 The EQUAL Dev team are planning a release on the 5th September during the day. There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Updates to impersonation of learners EQUAL allows some users to impersonate learners so we can see what issues that they're having and or other changes. Traditionally, this feature was only available through the Learner Search page. In this release, a new option will be added to the top of the Current Learner header which will allow you to impersonate the learner directly from their enrolment record. When you log-out as that learner, the system will then redirect you back to that learner page. Future work may add additional impersonation targets, which will aid the development team with investigating issues. ## Add save button to learner pages The user experience of assessments can be confusing to a learner, where it's not clear what will trigger their answers to be saved. This release adds a specific "Save" button which a learner can click and be confident that their data has been saved. The system will still save the data when moving between pages as before - this change just provides a slightly clearer user experience. https://status.theskillsnetwork.com/incident/424622 Thu, 05 Sep 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/424622#91c69d7fe1e9964a0e515f8479cf608683f4b0ec519614ffac11421951a65e48 The EQUAL Dev team are planning a release on the 5th September during the day. There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Updates to impersonation of learners EQUAL allows some users to impersonate learners so we can see what issues that they're having and or other changes. Traditionally, this feature was only available through the Learner Search page. In this release, a new option will be added to the top of the Current Learner header which will allow you to impersonate the learner directly from their enrolment record. When you log-out as that learner, the system will then redirect you back to that learner page. Future work may add additional impersonation targets, which will aid the development team with investigating issues. ## Add save button to learner pages The user experience of assessments can be confusing to a learner, where it's not clear what will trigger their answers to be saved. This release adds a specific "Save" button which a learner can click and be confident that their data has been saved. The system will still save the data when moving between pages as before - this change just provides a slightly clearer user experience. https://status.theskillsnetwork.com/incident/424622 Thu, 05 Sep 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/424622#91c69d7fe1e9964a0e515f8479cf608683f4b0ec519614ffac11421951a65e48 The EQUAL Dev team are planning a release on the 5th September during the day. There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Updates to impersonation of learners EQUAL allows some users to impersonate learners so we can see what issues that they're having and or other changes. Traditionally, this feature was only available through the Learner Search page. In this release, a new option will be added to the top of the Current Learner header which will allow you to impersonate the learner directly from their enrolment record. When you log-out as that learner, the system will then redirect you back to that learner page. Future work may add additional impersonation targets, which will aid the development team with investigating issues. ## Add save button to learner pages The user experience of assessments can be confusing to a learner, where it's not clear what will trigger their answers to be saved. This release adds a specific "Save" button which a learner can click and be confident that their data has been saved. The system will still save the data when moving between pages as before - this change just provides a slightly clearer user experience. https://status.theskillsnetwork.com/incident/424622 Thu, 05 Sep 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/424622#91c69d7fe1e9964a0e515f8479cf608683f4b0ec519614ffac11421951a65e48 The EQUAL Dev team are planning a release on the 5th September during the day. There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Updates to impersonation of learners EQUAL allows some users to impersonate learners so we can see what issues that they're having and or other changes. Traditionally, this feature was only available through the Learner Search page. In this release, a new option will be added to the top of the Current Learner header which will allow you to impersonate the learner directly from their enrolment record. When you log-out as that learner, the system will then redirect you back to that learner page. Future work may add additional impersonation targets, which will aid the development team with investigating issues. ## Add save button to learner pages The user experience of assessments can be confusing to a learner, where it's not clear what will trigger their answers to be saved. This release adds a specific "Save" button which a learner can click and be confident that their data has been saved. The system will still save the data when moving between pages as before - this change just provides a slightly clearer user experience. https://status.theskillsnetwork.com/incident/424622 Thu, 05 Sep 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/424622#91c69d7fe1e9964a0e515f8479cf608683f4b0ec519614ffac11421951a65e48 The EQUAL Dev team are planning a release on the 5th September during the day. There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Updates to impersonation of learners EQUAL allows some users to impersonate learners so we can see what issues that they're having and or other changes. Traditionally, this feature was only available through the Learner Search page. In this release, a new option will be added to the top of the Current Learner header which will allow you to impersonate the learner directly from their enrolment record. When you log-out as that learner, the system will then redirect you back to that learner page. Future work may add additional impersonation targets, which will aid the development team with investigating issues. ## Add save button to learner pages The user experience of assessments can be confusing to a learner, where it's not clear what will trigger their answers to be saved. This release adds a specific "Save" button which a learner can click and be confident that their data has been saved. The system will still save the data when moving between pages as before - this change just provides a slightly clearer user experience. https://status.theskillsnetwork.com/incident/424622 Thu, 05 Sep 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/424622#91c69d7fe1e9964a0e515f8479cf608683f4b0ec519614ffac11421951a65e48 The EQUAL Dev team are planning a release on the 5th September during the day. There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Updates to impersonation of learners EQUAL allows some users to impersonate learners so we can see what issues that they're having and or other changes. Traditionally, this feature was only available through the Learner Search page. In this release, a new option will be added to the top of the Current Learner header which will allow you to impersonate the learner directly from their enrolment record. When you log-out as that learner, the system will then redirect you back to that learner page. Future work may add additional impersonation targets, which will aid the development team with investigating issues. ## Add save button to learner pages The user experience of assessments can be confusing to a learner, where it's not clear what will trigger their answers to be saved. This release adds a specific "Save" button which a learner can click and be confident that their data has been saved. The system will still save the data when moving between pages as before - this change just provides a slightly clearer user experience. https://status.theskillsnetwork.com/incident/410344 Thu, 08 Aug 2024 11:20:24 -0000 https://status.theskillsnetwork.com/incident/410344#bd814cfe776f42b94acaf19bfb89d9d94643389a0e2cfec324f72e72455bc861 Maintenance completed https://status.theskillsnetwork.com/incident/410344 Thu, 08 Aug 2024 11:20:24 -0000 https://status.theskillsnetwork.com/incident/410344#bd814cfe776f42b94acaf19bfb89d9d94643389a0e2cfec324f72e72455bc861 Maintenance completed https://status.theskillsnetwork.com/incident/410344 Thu, 08 Aug 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/410344#89ec507ae5593b1b2444fa07f9a2e11a420f061b9f8f77f810f76997877f6ab7 The EQUAL Dev team are planning a release on the 7th August during the day. There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Update to dummy invoice / final opportunity emails In a previous release we updated the behaviour of the withdrawal emails so that external learners who were withdrawn from Main EQUAL received the Main EQUAL version of the withdrawn template (in case the external partner had disabled the withdrawn email etc). This release adds similar behaviour for the dummy invoice and final opportunity emails. ## Setting employment status when enrolling learners EQUAL has been updated to support the employment status to be passed when enrolling through the API. This is the case for both learner find and bootcamps. ## Update to certificate generation In a previous release, we added the ability for certificates to be automatically generated where TSN was considered the Awarding Body (which was primarily our bootcamps offering). This updates that process so that the learner is sent an email informing them that they can access their certificate. https://status.theskillsnetwork.com/incident/410344 Thu, 08 Aug 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/410344#89ec507ae5593b1b2444fa07f9a2e11a420f061b9f8f77f810f76997877f6ab7 The EQUAL Dev team are planning a release on the 7th August during the day. There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Update to dummy invoice / final opportunity emails In a previous release we updated the behaviour of the withdrawal emails so that external learners who were withdrawn from Main EQUAL received the Main EQUAL version of the withdrawn template (in case the external partner had disabled the withdrawn email etc). This release adds similar behaviour for the dummy invoice and final opportunity emails. ## Setting employment status when enrolling learners EQUAL has been updated to support the employment status to be passed when enrolling through the API. This is the case for both learner find and bootcamps. ## Update to certificate generation In a previous release, we added the ability for certificates to be automatically generated where TSN was considered the Awarding Body (which was primarily our bootcamps offering). This updates that process so that the learner is sent an email informing them that they can access their certificate. https://status.theskillsnetwork.com/incident/410344 Thu, 08 Aug 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/410344#89ec507ae5593b1b2444fa07f9a2e11a420f061b9f8f77f810f76997877f6ab7 The EQUAL Dev team are planning a release on the 7th August during the day. There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Update to dummy invoice / final opportunity emails In a previous release we updated the behaviour of the withdrawal emails so that external learners who were withdrawn from Main EQUAL received the Main EQUAL version of the withdrawn template (in case the external partner had disabled the withdrawn email etc). This release adds similar behaviour for the dummy invoice and final opportunity emails. ## Setting employment status when enrolling learners EQUAL has been updated to support the employment status to be passed when enrolling through the API. This is the case for both learner find and bootcamps. ## Update to certificate generation In a previous release, we added the ability for certificates to be automatically generated where TSN was considered the Awarding Body (which was primarily our bootcamps offering). This updates that process so that the learner is sent an email informing them that they can access their certificate. https://status.theskillsnetwork.com/incident/410344 Thu, 08 Aug 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/410344#89ec507ae5593b1b2444fa07f9a2e11a420f061b9f8f77f810f76997877f6ab7 The EQUAL Dev team are planning a release on the 7th August during the day. There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Update to dummy invoice / final opportunity emails In a previous release we updated the behaviour of the withdrawal emails so that external learners who were withdrawn from Main EQUAL received the Main EQUAL version of the withdrawn template (in case the external partner had disabled the withdrawn email etc). This release adds similar behaviour for the dummy invoice and final opportunity emails. ## Setting employment status when enrolling learners EQUAL has been updated to support the employment status to be passed when enrolling through the API. This is the case for both learner find and bootcamps. ## Update to certificate generation In a previous release, we added the ability for certificates to be automatically generated where TSN was considered the Awarding Body (which was primarily our bootcamps offering). This updates that process so that the learner is sent an email informing them that they can access their certificate. https://status.theskillsnetwork.com/incident/410344 Thu, 08 Aug 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/410344#89ec507ae5593b1b2444fa07f9a2e11a420f061b9f8f77f810f76997877f6ab7 The EQUAL Dev team are planning a release on the 7th August during the day. There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Update to dummy invoice / final opportunity emails In a previous release we updated the behaviour of the withdrawal emails so that external learners who were withdrawn from Main EQUAL received the Main EQUAL version of the withdrawn template (in case the external partner had disabled the withdrawn email etc). This release adds similar behaviour for the dummy invoice and final opportunity emails. ## Setting employment status when enrolling learners EQUAL has been updated to support the employment status to be passed when enrolling through the API. This is the case for both learner find and bootcamps. ## Update to certificate generation In a previous release, we added the ability for certificates to be automatically generated where TSN was considered the Awarding Body (which was primarily our bootcamps offering). This updates that process so that the learner is sent an email informing them that they can access their certificate. https://status.theskillsnetwork.com/incident/410344 Thu, 08 Aug 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/410344#89ec507ae5593b1b2444fa07f9a2e11a420f061b9f8f77f810f76997877f6ab7 The EQUAL Dev team are planning a release on the 7th August during the day. There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Update to dummy invoice / final opportunity emails In a previous release we updated the behaviour of the withdrawal emails so that external learners who were withdrawn from Main EQUAL received the Main EQUAL version of the withdrawn template (in case the external partner had disabled the withdrawn email etc). This release adds similar behaviour for the dummy invoice and final opportunity emails. ## Setting employment status when enrolling learners EQUAL has been updated to support the employment status to be passed when enrolling through the API. This is the case for both learner find and bootcamps. ## Update to certificate generation In a previous release, we added the ability for certificates to be automatically generated where TSN was considered the Awarding Body (which was primarily our bootcamps offering). This updates that process so that the learner is sent an email informing them that they can access their certificate. https://status.theskillsnetwork.com/incident/403632 Thu, 25 Jul 2024 15:57:00 -0000 https://status.theskillsnetwork.com/incident/403632#9488be34a8113f9074e3b47fb56e031d733c61a7b7f165105276d88af745410b The issue has been diagnosed as affecting one webserver as part of the previous night's migration. This configuration change has been applied and content is now available https://status.theskillsnetwork.com/incident/403632 Thu, 25 Jul 2024 08:22:00 -0000 https://status.theskillsnetwork.com/incident/403632#902e918e04e3eaec982e3449d08fbcbecc87070cc1d81b4831855ded6130da57 Course content is currently unavailable for some users https://status.theskillsnetwork.com/incident/402383 Wed, 24 Jul 2024 22:05:08 -0000 https://status.theskillsnetwork.com/incident/402383#00293a4f53a8619e55eff46f78626474417537c10900890b196e7678e1b2ac7a Maintenance completed https://status.theskillsnetwork.com/incident/402383 Wed, 24 Jul 2024 22:05:08 -0000 https://status.theskillsnetwork.com/incident/402383#00293a4f53a8619e55eff46f78626474417537c10900890b196e7678e1b2ac7a Maintenance completed https://status.theskillsnetwork.com/incident/402383 Wed, 24 Jul 2024 21:30:00 -0000 https://status.theskillsnetwork.com/incident/402383#2d26b75299f38b7009f27b3c783bc975d2a04647ea14bd27653633fd10ad9be8 On Wednesday 24th July, EQUAL will go down as part of maintenance to the underlying platform that hosts EQUAL at 10:30pm. Our dry-runs on other environments have suggested that this should be a quick process, but you should expect to not have access until 11:00pm. https://status.theskillsnetwork.com/incident/402383 Wed, 24 Jul 2024 21:30:00 -0000 https://status.theskillsnetwork.com/incident/402383#2d26b75299f38b7009f27b3c783bc975d2a04647ea14bd27653633fd10ad9be8 On Wednesday 24th July, EQUAL will go down as part of maintenance to the underlying platform that hosts EQUAL at 10:30pm. Our dry-runs on other environments have suggested that this should be a quick process, but you should expect to not have access until 11:00pm. https://status.theskillsnetwork.com/incident/402383 Wed, 24 Jul 2024 21:30:00 -0000 https://status.theskillsnetwork.com/incident/402383#2d26b75299f38b7009f27b3c783bc975d2a04647ea14bd27653633fd10ad9be8 On Wednesday 24th July, EQUAL will go down as part of maintenance to the underlying platform that hosts EQUAL at 10:30pm. Our dry-runs on other environments have suggested that this should be a quick process, but you should expect to not have access until 11:00pm. https://status.theskillsnetwork.com/incident/402383 Wed, 24 Jul 2024 21:30:00 -0000 https://status.theskillsnetwork.com/incident/402383#2d26b75299f38b7009f27b3c783bc975d2a04647ea14bd27653633fd10ad9be8 On Wednesday 24th July, EQUAL will go down as part of maintenance to the underlying platform that hosts EQUAL at 10:30pm. Our dry-runs on other environments have suggested that this should be a quick process, but you should expect to not have access until 11:00pm. https://status.theskillsnetwork.com/incident/396126 Wed, 10 Jul 2024 10:00:00 -0000 https://status.theskillsnetwork.com/incident/396126#f57eee5a02558c456ae871b6ffda2f1fac9736c253206fabdf01538d61c19b41 Maintenance completed https://status.theskillsnetwork.com/incident/396126 Wed, 10 Jul 2024 09:30:00 -0000 https://status.theskillsnetwork.com/incident/396126#044a4b2bf8d159f7568b723bdf98cb791cb35ae0e32f464ac7dca278fb2d9cf4 # EQUAL Release (10th July) ## Bug Fixes Fix Issue Where Creating a Project Would Lead to a Blank Screen When creating a new project, or editing an existing project, some users were reporting a blank screen. This release fixes this issue to allow users to continue creating and editing projects. https://status.theskillsnetwork.com/incident/393499 Thu, 04 Jul 2024 11:31:43 -0000 https://status.theskillsnetwork.com/incident/393499#b2faf583f07f719f18afd848597ffbdcb72577bbe82602fbe62bf9b3590425b2 Maintenance completed https://status.theskillsnetwork.com/incident/393499 Thu, 04 Jul 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/393499#5e89517a6c289ecac64d33fe73771c6016fa2a3d814a26647f5029275e7b2b0d # EQUAL Release (4th July) The Engineering team are planning a release on the 4th July at 12:00 PM. There is no anticipated downtime for this release. ## Updates to Existing Features ### Add a Direct Funded Flag to a Project to Send Learners to the Correct Welcome Course To ensure learners are directed to the appropriate welcome course, this update adds an internal flag to each project based on its funding type. Learners are enrolled in the correct welcome course according to this flag. This feature will be hidden initially and will not impact users upon release. ### Update API Key Handling This update changes how we generate API keys and allows multiple API keys to be defined per site. ### Allow Personal Tutors to Create Manual Live Learning Sessions This update enables personal tutors to create and update manual live learning sessions for their assigned learners. https://status.theskillsnetwork.com/incident/393499 Thu, 04 Jul 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/393499#5e89517a6c289ecac64d33fe73771c6016fa2a3d814a26647f5029275e7b2b0d # EQUAL Release (4th July) The Engineering team are planning a release on the 4th July at 12:00 PM. There is no anticipated downtime for this release. ## Updates to Existing Features ### Add a Direct Funded Flag to a Project to Send Learners to the Correct Welcome Course To ensure learners are directed to the appropriate welcome course, this update adds an internal flag to each project based on its funding type. Learners are enrolled in the correct welcome course according to this flag. This feature will be hidden initially and will not impact users upon release. ### Update API Key Handling This update changes how we generate API keys and allows multiple API keys to be defined per site. ### Allow Personal Tutors to Create Manual Live Learning Sessions This update enables personal tutors to create and update manual live learning sessions for their assigned learners. https://status.theskillsnetwork.com/incident/389301 Wed, 26 Jun 2024 11:37:28 -0000 https://status.theskillsnetwork.com/incident/389301#1e1b0b5007c7807f756c3eb0ba4ef08e477e49a6259456a97c1e30aedd37d906 Maintenance completed https://status.theskillsnetwork.com/incident/389301 Wed, 26 Jun 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/389301#3d09253860892d314cfdbab818162f92e0b362e4940bef5483afa64b4f573109 # EQUAL Release (26th June) The Engineering team are planning a release on the 26th June at 12:00 PM. There is no anticipated downtime for this release. ## Updates to Existing Features ### Add CSV Upload to Create Cohort Sessions The current functionality to create cohort sessions involves some manual input to create cohort sessions as you cannot allow for time differences or the naming of sessions. This update, allows you to upload a CSV which automatically creates the sessions, removing the need for manual input. ### Update to the Automarked Field on Submission Search The current functionality to search submissions by the automarked field is hidden on the submission search. This update moves the location of this field to be more prominent. This will not update existing feedback, and will only change for any future feedback. ### Allow the Tutor Field to be Searchable When Setting a Tutor The current functionality to search by tutors on the submissions page provides a dropdown field which is not searchable. This update makes this field searchable to reduce the need for scrolling. ## Bug Fixes ### Update Which Feedback Boxes Are Displayed This update fixes an issue with the wrong number of feedback boxes showing depending on the submission type, site setting and project setting. ### Warn Users That Their Learner Answers Will Not Save if They Navigate Away This update warns users that their learner answers are not saved if they try to navigate away from the page (either through browser navigation, or interacting with another page), when the answers are yet to autosave. https://status.theskillsnetwork.com/incident/389301 Wed, 26 Jun 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/389301#3d09253860892d314cfdbab818162f92e0b362e4940bef5483afa64b4f573109 # EQUAL Release (26th June) The Engineering team are planning a release on the 26th June at 12:00 PM. There is no anticipated downtime for this release. ## Updates to Existing Features ### Add CSV Upload to Create Cohort Sessions The current functionality to create cohort sessions involves some manual input to create cohort sessions as you cannot allow for time differences or the naming of sessions. This update, allows you to upload a CSV which automatically creates the sessions, removing the need for manual input. ### Update to the Automarked Field on Submission Search The current functionality to search submissions by the automarked field is hidden on the submission search. This update moves the location of this field to be more prominent. This will not update existing feedback, and will only change for any future feedback. ### Allow the Tutor Field to be Searchable When Setting a Tutor The current functionality to search by tutors on the submissions page provides a dropdown field which is not searchable. This update makes this field searchable to reduce the need for scrolling. ## Bug Fixes ### Update Which Feedback Boxes Are Displayed This update fixes an issue with the wrong number of feedback boxes showing depending on the submission type, site setting and project setting. ### Warn Users That Their Learner Answers Will Not Save if They Navigate Away This update warns users that their learner answers are not saved if they try to navigate away from the page (either through browser navigation, or interacting with another page), when the answers are yet to autosave. https://status.theskillsnetwork.com/incident/380385 Thu, 13 Jun 2024 11:30:00 -0000 https://status.theskillsnetwork.com/incident/380385#0c5d738d0f933631235337689288de9f934257e523e95e7bf9e5339ca4dcc35b Maintenance completed https://status.theskillsnetwork.com/incident/380385 Thu, 13 Jun 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/380385#120263bee5d019d9b8cf8ef3538c867908eca7fa59dadc0a2c58e727b6288946 The EQUAL Dev team are planning a release on the 13th June at Midday. There is no anticipated downtime for this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### Move CSV Exports to be behind a Role. In the transition of moving export functionality to be handled by the BI team this development adds the ability for an admin to download exports from Equal. This release initially won’t affect anyones ability to download exports but in time teams will be given the role which will remove their ability to download exports from Equal. ### Update Whereby to use the Web Component. All of our bootcamps are hosted using Whereby. The current functionality is handled through an Iframe and this development moves the functionality to use the Whereby’s Web Component. This will be behind a feature flag so initially you shouldn’t see any change to current functionality. People will be slowly opted into this new feature over time. ## Bug Fixes ### Add Invoice Required to Course and Bulk update. Invoice Required was a field added a few months ago that is a required field when withdrawing a learner. Due to unexpected issues it was removed temporarily but will now be back with this update. ### Issue selecting Gender when creating a new enrolment on Equal. There was some unexpected behaviour when trying to create a new enrolment if you failed to correctly submit the form the first time. This update handles fixing all those issues as well as updating each of the select options on this form to be searchable and generally better user experience. ### Update Retention to use Abstract Classes. This Development is a refactor of existing code to prepare for undertaking development of the careers and progressions tab for a learner. No new functionality should be expected. https://status.theskillsnetwork.com/incident/371987 Wed, 22 May 2024 11:18:40 -0000 https://status.theskillsnetwork.com/incident/371987#a985cdee5dcccc863112b5db6ede9d2a18858b642e1883c5c79c8c32360b094b Maintenance completed https://status.theskillsnetwork.com/incident/371987 Wed, 22 May 2024 11:18:40 -0000 https://status.theskillsnetwork.com/incident/371987#a985cdee5dcccc863112b5db6ede9d2a18858b642e1883c5c79c8c32360b094b Maintenance completed https://status.theskillsnetwork.com/incident/371987 Wed, 22 May 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/371987#cbb88b7f9627f165116db02192cd3ec0c07026f92175898a882cf59176460139 The EQUAL Dev team are planning a release on the 1st May during the day. There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Initial implementation of AI marking In a previous release, we added the infrastructure around AI marking. This release is an initial implementation of the generation of the feedback in a format that would allow assessors to use this feedback. This feature is still in an alpha state, and will only be available to specific assessors and on specific courses. We will be refining this feature during the coming months. Accessing recordings for cohorts that have been renamed Infrequently a cohort needs to be renamed after enrolment. This can then mean that the recording accessing feature fails to find the recording. This release adds an additional check to make sure that should allow the system to provide access to all recordings. Add ability to search by cohort This release adds the ability for the enrolment and submissions search to search by the cohort that a learner is enrolled on. Automatically generate certificates for tutor marked course Currently, the system will only generate a certificate for the learner if they are on an Auto Marked course. This release adds the ability to automatically generate a certificate on a Tutor Marked course. This should only happen where TSN is marked as the awarding body, and the course has been set up to generate the certificate. Bug Fixes In the External Submissions search in the finance area, if you did not provide a date then the page would error. This has been corrected. The Sales Employers / Sales Leads page had a layout issue. This has been corrected. Previously when a Bootcamp Live Learning Session was cancelled, the calendar entry for the learner would still exist. This has been corrected. Internal These do not need to be included with customers, but are mentioned for completeness The "Assessor Services Provided By External" project setting is used to show a warning when looking at the submissions for an external learner. This behaviour has been corrected so it only shows on Main EQUAL if the flag is not checked https://status.theskillsnetwork.com/incident/371987 Wed, 22 May 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/371987#cbb88b7f9627f165116db02192cd3ec0c07026f92175898a882cf59176460139 The EQUAL Dev team are planning a release on the 1st May during the day. There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Initial implementation of AI marking In a previous release, we added the infrastructure around AI marking. This release is an initial implementation of the generation of the feedback in a format that would allow assessors to use this feedback. This feature is still in an alpha state, and will only be available to specific assessors and on specific courses. We will be refining this feature during the coming months. Accessing recordings for cohorts that have been renamed Infrequently a cohort needs to be renamed after enrolment. This can then mean that the recording accessing feature fails to find the recording. This release adds an additional check to make sure that should allow the system to provide access to all recordings. Add ability to search by cohort This release adds the ability for the enrolment and submissions search to search by the cohort that a learner is enrolled on. Automatically generate certificates for tutor marked course Currently, the system will only generate a certificate for the learner if they are on an Auto Marked course. This release adds the ability to automatically generate a certificate on a Tutor Marked course. This should only happen where TSN is marked as the awarding body, and the course has been set up to generate the certificate. Bug Fixes In the External Submissions search in the finance area, if you did not provide a date then the page would error. This has been corrected. The Sales Employers / Sales Leads page had a layout issue. This has been corrected. Previously when a Bootcamp Live Learning Session was cancelled, the calendar entry for the learner would still exist. This has been corrected. Internal These do not need to be included with customers, but are mentioned for completeness The "Assessor Services Provided By External" project setting is used to show a warning when looking at the submissions for an external learner. This behaviour has been corrected so it only shows on Main EQUAL if the flag is not checked https://status.theskillsnetwork.com/incident/371987 Wed, 22 May 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/371987#cbb88b7f9627f165116db02192cd3ec0c07026f92175898a882cf59176460139 The EQUAL Dev team are planning a release on the 1st May during the day. There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Initial implementation of AI marking In a previous release, we added the infrastructure around AI marking. This release is an initial implementation of the generation of the feedback in a format that would allow assessors to use this feedback. This feature is still in an alpha state, and will only be available to specific assessors and on specific courses. We will be refining this feature during the coming months. Accessing recordings for cohorts that have been renamed Infrequently a cohort needs to be renamed after enrolment. This can then mean that the recording accessing feature fails to find the recording. This release adds an additional check to make sure that should allow the system to provide access to all recordings. Add ability to search by cohort This release adds the ability for the enrolment and submissions search to search by the cohort that a learner is enrolled on. Automatically generate certificates for tutor marked course Currently, the system will only generate a certificate for the learner if they are on an Auto Marked course. This release adds the ability to automatically generate a certificate on a Tutor Marked course. This should only happen where TSN is marked as the awarding body, and the course has been set up to generate the certificate. Bug Fixes In the External Submissions search in the finance area, if you did not provide a date then the page would error. This has been corrected. The Sales Employers / Sales Leads page had a layout issue. This has been corrected. Previously when a Bootcamp Live Learning Session was cancelled, the calendar entry for the learner would still exist. This has been corrected. Internal These do not need to be included with customers, but are mentioned for completeness The "Assessor Services Provided By External" project setting is used to show a warning when looking at the submissions for an external learner. This behaviour has been corrected so it only shows on Main EQUAL if the flag is not checked https://status.theskillsnetwork.com/incident/371987 Wed, 22 May 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/371987#cbb88b7f9627f165116db02192cd3ec0c07026f92175898a882cf59176460139 The EQUAL Dev team are planning a release on the 1st May during the day. There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Initial implementation of AI marking In a previous release, we added the infrastructure around AI marking. This release is an initial implementation of the generation of the feedback in a format that would allow assessors to use this feedback. This feature is still in an alpha state, and will only be available to specific assessors and on specific courses. We will be refining this feature during the coming months. Accessing recordings for cohorts that have been renamed Infrequently a cohort needs to be renamed after enrolment. This can then mean that the recording accessing feature fails to find the recording. This release adds an additional check to make sure that should allow the system to provide access to all recordings. Add ability to search by cohort This release adds the ability for the enrolment and submissions search to search by the cohort that a learner is enrolled on. Automatically generate certificates for tutor marked course Currently, the system will only generate a certificate for the learner if they are on an Auto Marked course. This release adds the ability to automatically generate a certificate on a Tutor Marked course. This should only happen where TSN is marked as the awarding body, and the course has been set up to generate the certificate. Bug Fixes In the External Submissions search in the finance area, if you did not provide a date then the page would error. This has been corrected. The Sales Employers / Sales Leads page had a layout issue. This has been corrected. Previously when a Bootcamp Live Learning Session was cancelled, the calendar entry for the learner would still exist. This has been corrected. Internal These do not need to be included with customers, but are mentioned for completeness The "Assessor Services Provided By External" project setting is used to show a warning when looking at the submissions for an external learner. This behaviour has been corrected so it only shows on Main EQUAL if the flag is not checked https://status.theskillsnetwork.com/incident/371987 Wed, 22 May 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/371987#cbb88b7f9627f165116db02192cd3ec0c07026f92175898a882cf59176460139 The EQUAL Dev team are planning a release on the 1st May during the day. There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Initial implementation of AI marking In a previous release, we added the infrastructure around AI marking. This release is an initial implementation of the generation of the feedback in a format that would allow assessors to use this feedback. This feature is still in an alpha state, and will only be available to specific assessors and on specific courses. We will be refining this feature during the coming months. Accessing recordings for cohorts that have been renamed Infrequently a cohort needs to be renamed after enrolment. This can then mean that the recording accessing feature fails to find the recording. This release adds an additional check to make sure that should allow the system to provide access to all recordings. Add ability to search by cohort This release adds the ability for the enrolment and submissions search to search by the cohort that a learner is enrolled on. Automatically generate certificates for tutor marked course Currently, the system will only generate a certificate for the learner if they are on an Auto Marked course. This release adds the ability to automatically generate a certificate on a Tutor Marked course. This should only happen where TSN is marked as the awarding body, and the course has been set up to generate the certificate. Bug Fixes In the External Submissions search in the finance area, if you did not provide a date then the page would error. This has been corrected. The Sales Employers / Sales Leads page had a layout issue. This has been corrected. Previously when a Bootcamp Live Learning Session was cancelled, the calendar entry for the learner would still exist. This has been corrected. Internal These do not need to be included with customers, but are mentioned for completeness The "Assessor Services Provided By External" project setting is used to show a warning when looking at the submissions for an external learner. This behaviour has been corrected so it only shows on Main EQUAL if the flag is not checked https://status.theskillsnetwork.com/incident/371987 Wed, 22 May 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/371987#cbb88b7f9627f165116db02192cd3ec0c07026f92175898a882cf59176460139 The EQUAL Dev team are planning a release on the 1st May during the day. There is no expected downtime during this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. New Features Initial implementation of AI marking In a previous release, we added the infrastructure around AI marking. This release is an initial implementation of the generation of the feedback in a format that would allow assessors to use this feedback. This feature is still in an alpha state, and will only be available to specific assessors and on specific courses. We will be refining this feature during the coming months. Accessing recordings for cohorts that have been renamed Infrequently a cohort needs to be renamed after enrolment. This can then mean that the recording accessing feature fails to find the recording. This release adds an additional check to make sure that should allow the system to provide access to all recordings. Add ability to search by cohort This release adds the ability for the enrolment and submissions search to search by the cohort that a learner is enrolled on. Automatically generate certificates for tutor marked course Currently, the system will only generate a certificate for the learner if they are on an Auto Marked course. This release adds the ability to automatically generate a certificate on a Tutor Marked course. This should only happen where TSN is marked as the awarding body, and the course has been set up to generate the certificate. Bug Fixes In the External Submissions search in the finance area, if you did not provide a date then the page would error. This has been corrected. The Sales Employers / Sales Leads page had a layout issue. This has been corrected. Previously when a Bootcamp Live Learning Session was cancelled, the calendar entry for the learner would still exist. This has been corrected. Internal These do not need to be included with customers, but are mentioned for completeness The "Assessor Services Provided By External" project setting is used to show a warning when looking at the submissions for an external learner. This behaviour has been corrected so it only shows on Main EQUAL if the flag is not checked https://status.theskillsnetwork.com/incident/368517 Wed, 15 May 2024 22:00:00 -0000 https://status.theskillsnetwork.com/incident/368517#7e52205f5294fe705585d6076a0c20cb72bc1992925066de20d60de2672d8acf Maintenance completed https://status.theskillsnetwork.com/incident/368517 Wed, 15 May 2024 22:00:00 -0000 https://status.theskillsnetwork.com/incident/368517#7e52205f5294fe705585d6076a0c20cb72bc1992925066de20d60de2672d8acf Maintenance completed https://status.theskillsnetwork.com/incident/368517 Wed, 15 May 2024 21:00:00 -0000 https://status.theskillsnetwork.com/incident/368517#b306a5341740aab6a333a0256c5107ff23a51255b5b0296ea5291771ed6f0663 EQUAL will go down for a short period for an internal upgrade to the deployment processes. https://status.theskillsnetwork.com/incident/368517 Wed, 15 May 2024 21:00:00 -0000 https://status.theskillsnetwork.com/incident/368517#b306a5341740aab6a333a0256c5107ff23a51255b5b0296ea5291771ed6f0663 EQUAL will go down for a short period for an internal upgrade to the deployment processes. https://status.theskillsnetwork.com/incident/368517 Wed, 15 May 2024 21:00:00 -0000 https://status.theskillsnetwork.com/incident/368517#b306a5341740aab6a333a0256c5107ff23a51255b5b0296ea5291771ed6f0663 EQUAL will go down for a short period for an internal upgrade to the deployment processes. https://status.theskillsnetwork.com/incident/368517 Wed, 15 May 2024 21:00:00 -0000 https://status.theskillsnetwork.com/incident/368517#b306a5341740aab6a333a0256c5107ff23a51255b5b0296ea5291771ed6f0663 EQUAL will go down for a short period for an internal upgrade to the deployment processes. https://status.theskillsnetwork.com/incident/368517 Wed, 15 May 2024 21:00:00 -0000 https://status.theskillsnetwork.com/incident/368517#b306a5341740aab6a333a0256c5107ff23a51255b5b0296ea5291771ed6f0663 EQUAL will go down for a short period for an internal upgrade to the deployment processes. https://status.theskillsnetwork.com/incident/368517 Wed, 15 May 2024 21:00:00 -0000 https://status.theskillsnetwork.com/incident/368517#b306a5341740aab6a333a0256c5107ff23a51255b5b0296ea5291771ed6f0663 EQUAL will go down for a short period for an internal upgrade to the deployment processes. https://status.theskillsnetwork.com/incident/367027 Thu, 09 May 2024 12:00:00 -0000 https://status.theskillsnetwork.com/incident/367027#617740885fa4253336785dfdb2b7df9e058dbec7c0120eed88dabacea84081ee Maintenance completed https://status.theskillsnetwork.com/incident/367027 Thu, 09 May 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/367027#164f98012022cec3d01401ba1da8c2706cbcb4635aab31a5ea5e5feef0d8a5b2 This release is a deployment of the previously mentioned [TQUK updates](https://status.theskillsnetwork.com/maintenance/362661). No downtime is expected https://status.theskillsnetwork.com/incident/362661 Wed, 01 May 2024 11:31:28 -0000 https://status.theskillsnetwork.com/incident/362661#d5de2f33de2a96cae2fa27c3ad60b1922d581014cc1d3f568600a6f636287789 Maintenance completed https://status.theskillsnetwork.com/incident/362661 Wed, 01 May 2024 11:31:28 -0000 https://status.theskillsnetwork.com/incident/362661#d5de2f33de2a96cae2fa27c3ad60b1922d581014cc1d3f568600a6f636287789 Maintenance completed https://status.theskillsnetwork.com/incident/362661 Wed, 01 May 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/362661#76c3f80bbaf41499d281a706c00f5504f136ed9b183d406893b20eecbbc089fd The EQUAL Dev team are planning a release on the 1st May during the day. There may be a short period of downtime as part of the release - any user that receives an error should wait a few seconds before retrying their action. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Improving the experience of assigning assessors to external learners Assigning assessors to external learners requires several additional steps, due to the fact that the learner is considered part of our partner's EQUAL tenancy instead of Main EQUAL (though they are still visible inside Main EQUAL). Currently, to handle allocation the admin would need to log into each tenancy one-by-one and assign the tutor and attempting to assign a tutor to a learner from inside Main EQUAL would display an error. This release will update the assignment process to: - Check if the learner is on Main EQUAL - If so, check if the assessor is eligible to mark on that course. If not, display an error - Otherwise, assign the assessor - Otherwise - Check if the project allows Main EQUAL tutors. - If so, check if the assessor is eligible to mark on that course - If they are, then we assign the assessor. Otherwise we fall through to the bottom - Otherwise, search for an assessor with the same email address on that tenancy - If one exists and can mark the course, assign that assessor - Otherwise, display an error The above should happen invisibly, and greatly improve the experience of assigning work to assessors from Main EQUAL and reduce the amount of time spent logging into other sites. ## Add ability to projects to prevent notification emails Traditionally the system has sent various "notification" emails to learners - An email when the learner has submitted work - An email when the learner has an overdue assessment - An email when the learner has an upcoming assessment - Two newsletter emails (though this has since been turned off for most learners) - An email telling the learner that they have an upcoming apprenticeship visit For some projects, these emails might not be appropriate (for example, learners are enrolled on some optional courses in a specific project). This release adds the ability to disable each of those notifications. By default, all notifications will be enabled. ## Tracking Bootcamps payment milestones It will now be possible to track the various Bootcamps payment milestones inside the QA tab on EQUAL (with a bulk-set action also available). We appreciate that there may be many bootcamps learners that haven't had this value set - please submit a ticket via email to websupport@theskillsnetwork.com if you'd like us to backfill a large number of learners. ## Ability to add the Unique Learner Number to an enrolment There will now be a field on EQUAL to track a learner's Unique Learner Number (which is taken from the LRS and is used to track what courses a learner has already undertaken, and is used for various other fields by the IST team). A future update will look at populating this value automatically in EQUAL from the TSN Website's LRS integration. If a backfill is necessary, please again submit a ticket to websupport@theskillsnetwork.com. # Upcoming releases In early May, we will be making some updates to both our TQUK integration and some of the deployment processes that we use for EQUAL. ## TQUK Integration We have been informed that there are plans for the TQUK Integration to have additional functionality which will allow us to send updates to their system after our initial registration. In advance of that feature landing, we have taken the opportunity to perform some maintenance and clean-up of EQUAL's implementation which: - Improves Engineering's visibility of the TQUK process, including potential failures - Reduces the amount of work required to implement changes and new features - Improves the confidence of making changes to the system However, due to the nature of the TQUK process we're unable to perform full and rigorous testing of our changes. To maintain system stability and allow us to confirm that the upgrade has been successful, we will be doing a specific TQUK release which will just contain this feature - if there are issues it will allow us to revert quickly and safely. We expect to perform this release as a zero-downtime release on the 7th May, though this date is to be confirmed. ## Deployment process update Our future plans for EQUAL involve a complex infrastructure update to how EQUAL is hosted, which we expect to provide a lot of flexibility in performance and reliability of the platform. However, due to the age of the EQUAL platform, several behind the scenes changes are needed to be made. The initial update will improve the deployment process which will: - Reduce the barriers to these other infrastructure changes - Improve our ability to revert back to an earlier release in case of a failed deployment We have been trialling these updates as part of our User Acceptance Testing process for multiple months, but there is still some risk in this update. Similar to the TQUK, we will be performing this upgrade as a separate release to allow us an easy ability to revert to the previous process. This release will require downtime, so will be done out of hours at 10pm on the 15th May. https://status.theskillsnetwork.com/incident/362661 Wed, 01 May 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/362661#76c3f80bbaf41499d281a706c00f5504f136ed9b183d406893b20eecbbc089fd The EQUAL Dev team are planning a release on the 1st May during the day. There may be a short period of downtime as part of the release - any user that receives an error should wait a few seconds before retrying their action. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Improving the experience of assigning assessors to external learners Assigning assessors to external learners requires several additional steps, due to the fact that the learner is considered part of our partner's EQUAL tenancy instead of Main EQUAL (though they are still visible inside Main EQUAL). Currently, to handle allocation the admin would need to log into each tenancy one-by-one and assign the tutor and attempting to assign a tutor to a learner from inside Main EQUAL would display an error. This release will update the assignment process to: - Check if the learner is on Main EQUAL - If so, check if the assessor is eligible to mark on that course. If not, display an error - Otherwise, assign the assessor - Otherwise - Check if the project allows Main EQUAL tutors. - If so, check if the assessor is eligible to mark on that course - If they are, then we assign the assessor. Otherwise we fall through to the bottom - Otherwise, search for an assessor with the same email address on that tenancy - If one exists and can mark the course, assign that assessor - Otherwise, display an error The above should happen invisibly, and greatly improve the experience of assigning work to assessors from Main EQUAL and reduce the amount of time spent logging into other sites. ## Add ability to projects to prevent notification emails Traditionally the system has sent various "notification" emails to learners - An email when the learner has submitted work - An email when the learner has an overdue assessment - An email when the learner has an upcoming assessment - Two newsletter emails (though this has since been turned off for most learners) - An email telling the learner that they have an upcoming apprenticeship visit For some projects, these emails might not be appropriate (for example, learners are enrolled on some optional courses in a specific project). This release adds the ability to disable each of those notifications. By default, all notifications will be enabled. ## Tracking Bootcamps payment milestones It will now be possible to track the various Bootcamps payment milestones inside the QA tab on EQUAL (with a bulk-set action also available). We appreciate that there may be many bootcamps learners that haven't had this value set - please submit a ticket via email to websupport@theskillsnetwork.com if you'd like us to backfill a large number of learners. ## Ability to add the Unique Learner Number to an enrolment There will now be a field on EQUAL to track a learner's Unique Learner Number (which is taken from the LRS and is used to track what courses a learner has already undertaken, and is used for various other fields by the IST team). A future update will look at populating this value automatically in EQUAL from the TSN Website's LRS integration. If a backfill is necessary, please again submit a ticket to websupport@theskillsnetwork.com. # Upcoming releases In early May, we will be making some updates to both our TQUK integration and some of the deployment processes that we use for EQUAL. ## TQUK Integration We have been informed that there are plans for the TQUK Integration to have additional functionality which will allow us to send updates to their system after our initial registration. In advance of that feature landing, we have taken the opportunity to perform some maintenance and clean-up of EQUAL's implementation which: - Improves Engineering's visibility of the TQUK process, including potential failures - Reduces the amount of work required to implement changes and new features - Improves the confidence of making changes to the system However, due to the nature of the TQUK process we're unable to perform full and rigorous testing of our changes. To maintain system stability and allow us to confirm that the upgrade has been successful, we will be doing a specific TQUK release which will just contain this feature - if there are issues it will allow us to revert quickly and safely. We expect to perform this release as a zero-downtime release on the 7th May, though this date is to be confirmed. ## Deployment process update Our future plans for EQUAL involve a complex infrastructure update to how EQUAL is hosted, which we expect to provide a lot of flexibility in performance and reliability of the platform. However, due to the age of the EQUAL platform, several behind the scenes changes are needed to be made. The initial update will improve the deployment process which will: - Reduce the barriers to these other infrastructure changes - Improve our ability to revert back to an earlier release in case of a failed deployment We have been trialling these updates as part of our User Acceptance Testing process for multiple months, but there is still some risk in this update. Similar to the TQUK, we will be performing this upgrade as a separate release to allow us an easy ability to revert to the previous process. This release will require downtime, so will be done out of hours at 10pm on the 15th May. https://status.theskillsnetwork.com/incident/362661 Wed, 01 May 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/362661#76c3f80bbaf41499d281a706c00f5504f136ed9b183d406893b20eecbbc089fd The EQUAL Dev team are planning a release on the 1st May during the day. There may be a short period of downtime as part of the release - any user that receives an error should wait a few seconds before retrying their action. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Improving the experience of assigning assessors to external learners Assigning assessors to external learners requires several additional steps, due to the fact that the learner is considered part of our partner's EQUAL tenancy instead of Main EQUAL (though they are still visible inside Main EQUAL). Currently, to handle allocation the admin would need to log into each tenancy one-by-one and assign the tutor and attempting to assign a tutor to a learner from inside Main EQUAL would display an error. This release will update the assignment process to: - Check if the learner is on Main EQUAL - If so, check if the assessor is eligible to mark on that course. If not, display an error - Otherwise, assign the assessor - Otherwise - Check if the project allows Main EQUAL tutors. - If so, check if the assessor is eligible to mark on that course - If they are, then we assign the assessor. Otherwise we fall through to the bottom - Otherwise, search for an assessor with the same email address on that tenancy - If one exists and can mark the course, assign that assessor - Otherwise, display an error The above should happen invisibly, and greatly improve the experience of assigning work to assessors from Main EQUAL and reduce the amount of time spent logging into other sites. ## Add ability to projects to prevent notification emails Traditionally the system has sent various "notification" emails to learners - An email when the learner has submitted work - An email when the learner has an overdue assessment - An email when the learner has an upcoming assessment - Two newsletter emails (though this has since been turned off for most learners) - An email telling the learner that they have an upcoming apprenticeship visit For some projects, these emails might not be appropriate (for example, learners are enrolled on some optional courses in a specific project). This release adds the ability to disable each of those notifications. By default, all notifications will be enabled. ## Tracking Bootcamps payment milestones It will now be possible to track the various Bootcamps payment milestones inside the QA tab on EQUAL (with a bulk-set action also available). We appreciate that there may be many bootcamps learners that haven't had this value set - please submit a ticket via email to websupport@theskillsnetwork.com if you'd like us to backfill a large number of learners. ## Ability to add the Unique Learner Number to an enrolment There will now be a field on EQUAL to track a learner's Unique Learner Number (which is taken from the LRS and is used to track what courses a learner has already undertaken, and is used for various other fields by the IST team). A future update will look at populating this value automatically in EQUAL from the TSN Website's LRS integration. If a backfill is necessary, please again submit a ticket to websupport@theskillsnetwork.com. # Upcoming releases In early May, we will be making some updates to both our TQUK integration and some of the deployment processes that we use for EQUAL. ## TQUK Integration We have been informed that there are plans for the TQUK Integration to have additional functionality which will allow us to send updates to their system after our initial registration. In advance of that feature landing, we have taken the opportunity to perform some maintenance and clean-up of EQUAL's implementation which: - Improves Engineering's visibility of the TQUK process, including potential failures - Reduces the amount of work required to implement changes and new features - Improves the confidence of making changes to the system However, due to the nature of the TQUK process we're unable to perform full and rigorous testing of our changes. To maintain system stability and allow us to confirm that the upgrade has been successful, we will be doing a specific TQUK release which will just contain this feature - if there are issues it will allow us to revert quickly and safely. We expect to perform this release as a zero-downtime release on the 7th May, though this date is to be confirmed. ## Deployment process update Our future plans for EQUAL involve a complex infrastructure update to how EQUAL is hosted, which we expect to provide a lot of flexibility in performance and reliability of the platform. However, due to the age of the EQUAL platform, several behind the scenes changes are needed to be made. The initial update will improve the deployment process which will: - Reduce the barriers to these other infrastructure changes - Improve our ability to revert back to an earlier release in case of a failed deployment We have been trialling these updates as part of our User Acceptance Testing process for multiple months, but there is still some risk in this update. Similar to the TQUK, we will be performing this upgrade as a separate release to allow us an easy ability to revert to the previous process. This release will require downtime, so will be done out of hours at 10pm on the 15th May. https://status.theskillsnetwork.com/incident/362661 Wed, 01 May 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/362661#76c3f80bbaf41499d281a706c00f5504f136ed9b183d406893b20eecbbc089fd The EQUAL Dev team are planning a release on the 1st May during the day. There may be a short period of downtime as part of the release - any user that receives an error should wait a few seconds before retrying their action. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Improving the experience of assigning assessors to external learners Assigning assessors to external learners requires several additional steps, due to the fact that the learner is considered part of our partner's EQUAL tenancy instead of Main EQUAL (though they are still visible inside Main EQUAL). Currently, to handle allocation the admin would need to log into each tenancy one-by-one and assign the tutor and attempting to assign a tutor to a learner from inside Main EQUAL would display an error. This release will update the assignment process to: - Check if the learner is on Main EQUAL - If so, check if the assessor is eligible to mark on that course. If not, display an error - Otherwise, assign the assessor - Otherwise - Check if the project allows Main EQUAL tutors. - If so, check if the assessor is eligible to mark on that course - If they are, then we assign the assessor. Otherwise we fall through to the bottom - Otherwise, search for an assessor with the same email address on that tenancy - If one exists and can mark the course, assign that assessor - Otherwise, display an error The above should happen invisibly, and greatly improve the experience of assigning work to assessors from Main EQUAL and reduce the amount of time spent logging into other sites. ## Add ability to projects to prevent notification emails Traditionally the system has sent various "notification" emails to learners - An email when the learner has submitted work - An email when the learner has an overdue assessment - An email when the learner has an upcoming assessment - Two newsletter emails (though this has since been turned off for most learners) - An email telling the learner that they have an upcoming apprenticeship visit For some projects, these emails might not be appropriate (for example, learners are enrolled on some optional courses in a specific project). This release adds the ability to disable each of those notifications. By default, all notifications will be enabled. ## Tracking Bootcamps payment milestones It will now be possible to track the various Bootcamps payment milestones inside the QA tab on EQUAL (with a bulk-set action also available). We appreciate that there may be many bootcamps learners that haven't had this value set - please submit a ticket via email to websupport@theskillsnetwork.com if you'd like us to backfill a large number of learners. ## Ability to add the Unique Learner Number to an enrolment There will now be a field on EQUAL to track a learner's Unique Learner Number (which is taken from the LRS and is used to track what courses a learner has already undertaken, and is used for various other fields by the IST team). A future update will look at populating this value automatically in EQUAL from the TSN Website's LRS integration. If a backfill is necessary, please again submit a ticket to websupport@theskillsnetwork.com. # Upcoming releases In early May, we will be making some updates to both our TQUK integration and some of the deployment processes that we use for EQUAL. ## TQUK Integration We have been informed that there are plans for the TQUK Integration to have additional functionality which will allow us to send updates to their system after our initial registration. In advance of that feature landing, we have taken the opportunity to perform some maintenance and clean-up of EQUAL's implementation which: - Improves Engineering's visibility of the TQUK process, including potential failures - Reduces the amount of work required to implement changes and new features - Improves the confidence of making changes to the system However, due to the nature of the TQUK process we're unable to perform full and rigorous testing of our changes. To maintain system stability and allow us to confirm that the upgrade has been successful, we will be doing a specific TQUK release which will just contain this feature - if there are issues it will allow us to revert quickly and safely. We expect to perform this release as a zero-downtime release on the 7th May, though this date is to be confirmed. ## Deployment process update Our future plans for EQUAL involve a complex infrastructure update to how EQUAL is hosted, which we expect to provide a lot of flexibility in performance and reliability of the platform. However, due to the age of the EQUAL platform, several behind the scenes changes are needed to be made. The initial update will improve the deployment process which will: - Reduce the barriers to these other infrastructure changes - Improve our ability to revert back to an earlier release in case of a failed deployment We have been trialling these updates as part of our User Acceptance Testing process for multiple months, but there is still some risk in this update. Similar to the TQUK, we will be performing this upgrade as a separate release to allow us an easy ability to revert to the previous process. This release will require downtime, so will be done out of hours at 10pm on the 15th May. https://status.theskillsnetwork.com/incident/362661 Wed, 01 May 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/362661#76c3f80bbaf41499d281a706c00f5504f136ed9b183d406893b20eecbbc089fd The EQUAL Dev team are planning a release on the 1st May during the day. There may be a short period of downtime as part of the release - any user that receives an error should wait a few seconds before retrying their action. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Improving the experience of assigning assessors to external learners Assigning assessors to external learners requires several additional steps, due to the fact that the learner is considered part of our partner's EQUAL tenancy instead of Main EQUAL (though they are still visible inside Main EQUAL). Currently, to handle allocation the admin would need to log into each tenancy one-by-one and assign the tutor and attempting to assign a tutor to a learner from inside Main EQUAL would display an error. This release will update the assignment process to: - Check if the learner is on Main EQUAL - If so, check if the assessor is eligible to mark on that course. If not, display an error - Otherwise, assign the assessor - Otherwise - Check if the project allows Main EQUAL tutors. - If so, check if the assessor is eligible to mark on that course - If they are, then we assign the assessor. Otherwise we fall through to the bottom - Otherwise, search for an assessor with the same email address on that tenancy - If one exists and can mark the course, assign that assessor - Otherwise, display an error The above should happen invisibly, and greatly improve the experience of assigning work to assessors from Main EQUAL and reduce the amount of time spent logging into other sites. ## Add ability to projects to prevent notification emails Traditionally the system has sent various "notification" emails to learners - An email when the learner has submitted work - An email when the learner has an overdue assessment - An email when the learner has an upcoming assessment - Two newsletter emails (though this has since been turned off for most learners) - An email telling the learner that they have an upcoming apprenticeship visit For some projects, these emails might not be appropriate (for example, learners are enrolled on some optional courses in a specific project). This release adds the ability to disable each of those notifications. By default, all notifications will be enabled. ## Tracking Bootcamps payment milestones It will now be possible to track the various Bootcamps payment milestones inside the QA tab on EQUAL (with a bulk-set action also available). We appreciate that there may be many bootcamps learners that haven't had this value set - please submit a ticket via email to websupport@theskillsnetwork.com if you'd like us to backfill a large number of learners. ## Ability to add the Unique Learner Number to an enrolment There will now be a field on EQUAL to track a learner's Unique Learner Number (which is taken from the LRS and is used to track what courses a learner has already undertaken, and is used for various other fields by the IST team). A future update will look at populating this value automatically in EQUAL from the TSN Website's LRS integration. If a backfill is necessary, please again submit a ticket to websupport@theskillsnetwork.com. # Upcoming releases In early May, we will be making some updates to both our TQUK integration and some of the deployment processes that we use for EQUAL. ## TQUK Integration We have been informed that there are plans for the TQUK Integration to have additional functionality which will allow us to send updates to their system after our initial registration. In advance of that feature landing, we have taken the opportunity to perform some maintenance and clean-up of EQUAL's implementation which: - Improves Engineering's visibility of the TQUK process, including potential failures - Reduces the amount of work required to implement changes and new features - Improves the confidence of making changes to the system However, due to the nature of the TQUK process we're unable to perform full and rigorous testing of our changes. To maintain system stability and allow us to confirm that the upgrade has been successful, we will be doing a specific TQUK release which will just contain this feature - if there are issues it will allow us to revert quickly and safely. We expect to perform this release as a zero-downtime release on the 7th May, though this date is to be confirmed. ## Deployment process update Our future plans for EQUAL involve a complex infrastructure update to how EQUAL is hosted, which we expect to provide a lot of flexibility in performance and reliability of the platform. However, due to the age of the EQUAL platform, several behind the scenes changes are needed to be made. The initial update will improve the deployment process which will: - Reduce the barriers to these other infrastructure changes - Improve our ability to revert back to an earlier release in case of a failed deployment We have been trialling these updates as part of our User Acceptance Testing process for multiple months, but there is still some risk in this update. Similar to the TQUK, we will be performing this upgrade as a separate release to allow us an easy ability to revert to the previous process. This release will require downtime, so will be done out of hours at 10pm on the 15th May. https://status.theskillsnetwork.com/incident/362661 Wed, 01 May 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/362661#76c3f80bbaf41499d281a706c00f5504f136ed9b183d406893b20eecbbc089fd The EQUAL Dev team are planning a release on the 1st May during the day. There may be a short period of downtime as part of the release - any user that receives an error should wait a few seconds before retrying their action. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Improving the experience of assigning assessors to external learners Assigning assessors to external learners requires several additional steps, due to the fact that the learner is considered part of our partner's EQUAL tenancy instead of Main EQUAL (though they are still visible inside Main EQUAL). Currently, to handle allocation the admin would need to log into each tenancy one-by-one and assign the tutor and attempting to assign a tutor to a learner from inside Main EQUAL would display an error. This release will update the assignment process to: - Check if the learner is on Main EQUAL - If so, check if the assessor is eligible to mark on that course. If not, display an error - Otherwise, assign the assessor - Otherwise - Check if the project allows Main EQUAL tutors. - If so, check if the assessor is eligible to mark on that course - If they are, then we assign the assessor. Otherwise we fall through to the bottom - Otherwise, search for an assessor with the same email address on that tenancy - If one exists and can mark the course, assign that assessor - Otherwise, display an error The above should happen invisibly, and greatly improve the experience of assigning work to assessors from Main EQUAL and reduce the amount of time spent logging into other sites. ## Add ability to projects to prevent notification emails Traditionally the system has sent various "notification" emails to learners - An email when the learner has submitted work - An email when the learner has an overdue assessment - An email when the learner has an upcoming assessment - Two newsletter emails (though this has since been turned off for most learners) - An email telling the learner that they have an upcoming apprenticeship visit For some projects, these emails might not be appropriate (for example, learners are enrolled on some optional courses in a specific project). This release adds the ability to disable each of those notifications. By default, all notifications will be enabled. ## Tracking Bootcamps payment milestones It will now be possible to track the various Bootcamps payment milestones inside the QA tab on EQUAL (with a bulk-set action also available). We appreciate that there may be many bootcamps learners that haven't had this value set - please submit a ticket via email to websupport@theskillsnetwork.com if you'd like us to backfill a large number of learners. ## Ability to add the Unique Learner Number to an enrolment There will now be a field on EQUAL to track a learner's Unique Learner Number (which is taken from the LRS and is used to track what courses a learner has already undertaken, and is used for various other fields by the IST team). A future update will look at populating this value automatically in EQUAL from the TSN Website's LRS integration. If a backfill is necessary, please again submit a ticket to websupport@theskillsnetwork.com. # Upcoming releases In early May, we will be making some updates to both our TQUK integration and some of the deployment processes that we use for EQUAL. ## TQUK Integration We have been informed that there are plans for the TQUK Integration to have additional functionality which will allow us to send updates to their system after our initial registration. In advance of that feature landing, we have taken the opportunity to perform some maintenance and clean-up of EQUAL's implementation which: - Improves Engineering's visibility of the TQUK process, including potential failures - Reduces the amount of work required to implement changes and new features - Improves the confidence of making changes to the system However, due to the nature of the TQUK process we're unable to perform full and rigorous testing of our changes. To maintain system stability and allow us to confirm that the upgrade has been successful, we will be doing a specific TQUK release which will just contain this feature - if there are issues it will allow us to revert quickly and safely. We expect to perform this release as a zero-downtime release on the 7th May, though this date is to be confirmed. ## Deployment process update Our future plans for EQUAL involve a complex infrastructure update to how EQUAL is hosted, which we expect to provide a lot of flexibility in performance and reliability of the platform. However, due to the age of the EQUAL platform, several behind the scenes changes are needed to be made. The initial update will improve the deployment process which will: - Reduce the barriers to these other infrastructure changes - Improve our ability to revert back to an earlier release in case of a failed deployment We have been trialling these updates as part of our User Acceptance Testing process for multiple months, but there is still some risk in this update. Similar to the TQUK, we will be performing this upgrade as a separate release to allow us an easy ability to revert to the previous process. This release will require downtime, so will be done out of hours at 10pm on the 15th May. https://status.theskillsnetwork.com/incident/362661 Wed, 01 May 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/362661#76c3f80bbaf41499d281a706c00f5504f136ed9b183d406893b20eecbbc089fd The EQUAL Dev team are planning a release on the 1st May during the day. There may be a short period of downtime as part of the release - any user that receives an error should wait a few seconds before retrying their action. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Improving the experience of assigning assessors to external learners Assigning assessors to external learners requires several additional steps, due to the fact that the learner is considered part of our partner's EQUAL tenancy instead of Main EQUAL (though they are still visible inside Main EQUAL). Currently, to handle allocation the admin would need to log into each tenancy one-by-one and assign the tutor and attempting to assign a tutor to a learner from inside Main EQUAL would display an error. This release will update the assignment process to: - Check if the learner is on Main EQUAL - If so, check if the assessor is eligible to mark on that course. If not, display an error - Otherwise, assign the assessor - Otherwise - Check if the project allows Main EQUAL tutors. - If so, check if the assessor is eligible to mark on that course - If they are, then we assign the assessor. Otherwise we fall through to the bottom - Otherwise, search for an assessor with the same email address on that tenancy - If one exists and can mark the course, assign that assessor - Otherwise, display an error The above should happen invisibly, and greatly improve the experience of assigning work to assessors from Main EQUAL and reduce the amount of time spent logging into other sites. ## Add ability to projects to prevent notification emails Traditionally the system has sent various "notification" emails to learners - An email when the learner has submitted work - An email when the learner has an overdue assessment - An email when the learner has an upcoming assessment - Two newsletter emails (though this has since been turned off for most learners) - An email telling the learner that they have an upcoming apprenticeship visit For some projects, these emails might not be appropriate (for example, learners are enrolled on some optional courses in a specific project). This release adds the ability to disable each of those notifications. By default, all notifications will be enabled. ## Tracking Bootcamps payment milestones It will now be possible to track the various Bootcamps payment milestones inside the QA tab on EQUAL (with a bulk-set action also available). We appreciate that there may be many bootcamps learners that haven't had this value set - please submit a ticket via email to websupport@theskillsnetwork.com if you'd like us to backfill a large number of learners. ## Ability to add the Unique Learner Number to an enrolment There will now be a field on EQUAL to track a learner's Unique Learner Number (which is taken from the LRS and is used to track what courses a learner has already undertaken, and is used for various other fields by the IST team). A future update will look at populating this value automatically in EQUAL from the TSN Website's LRS integration. If a backfill is necessary, please again submit a ticket to websupport@theskillsnetwork.com. # Upcoming releases In early May, we will be making some updates to both our TQUK integration and some of the deployment processes that we use for EQUAL. ## TQUK Integration We have been informed that there are plans for the TQUK Integration to have additional functionality which will allow us to send updates to their system after our initial registration. In advance of that feature landing, we have taken the opportunity to perform some maintenance and clean-up of EQUAL's implementation which: - Improves Engineering's visibility of the TQUK process, including potential failures - Reduces the amount of work required to implement changes and new features - Improves the confidence of making changes to the system However, due to the nature of the TQUK process we're unable to perform full and rigorous testing of our changes. To maintain system stability and allow us to confirm that the upgrade has been successful, we will be doing a specific TQUK release which will just contain this feature - if there are issues it will allow us to revert quickly and safely. We expect to perform this release as a zero-downtime release on the 7th May, though this date is to be confirmed. ## Deployment process update Our future plans for EQUAL involve a complex infrastructure update to how EQUAL is hosted, which we expect to provide a lot of flexibility in performance and reliability of the platform. However, due to the age of the EQUAL platform, several behind the scenes changes are needed to be made. The initial update will improve the deployment process which will: - Reduce the barriers to these other infrastructure changes - Improve our ability to revert back to an earlier release in case of a failed deployment We have been trialling these updates as part of our User Acceptance Testing process for multiple months, but there is still some risk in this update. Similar to the TQUK, we will be performing this upgrade as a separate release to allow us an easy ability to revert to the previous process. This release will require downtime, so will be done out of hours at 10pm on the 15th May. https://status.theskillsnetwork.com/incident/362661 Wed, 01 May 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/362661#76c3f80bbaf41499d281a706c00f5504f136ed9b183d406893b20eecbbc089fd The EQUAL Dev team are planning a release on the 1st May during the day. There may be a short period of downtime as part of the release - any user that receives an error should wait a few seconds before retrying their action. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Improving the experience of assigning assessors to external learners Assigning assessors to external learners requires several additional steps, due to the fact that the learner is considered part of our partner's EQUAL tenancy instead of Main EQUAL (though they are still visible inside Main EQUAL). Currently, to handle allocation the admin would need to log into each tenancy one-by-one and assign the tutor and attempting to assign a tutor to a learner from inside Main EQUAL would display an error. This release will update the assignment process to: - Check if the learner is on Main EQUAL - If so, check if the assessor is eligible to mark on that course. If not, display an error - Otherwise, assign the assessor - Otherwise - Check if the project allows Main EQUAL tutors. - If so, check if the assessor is eligible to mark on that course - If they are, then we assign the assessor. Otherwise we fall through to the bottom - Otherwise, search for an assessor with the same email address on that tenancy - If one exists and can mark the course, assign that assessor - Otherwise, display an error The above should happen invisibly, and greatly improve the experience of assigning work to assessors from Main EQUAL and reduce the amount of time spent logging into other sites. ## Add ability to projects to prevent notification emails Traditionally the system has sent various "notification" emails to learners - An email when the learner has submitted work - An email when the learner has an overdue assessment - An email when the learner has an upcoming assessment - Two newsletter emails (though this has since been turned off for most learners) - An email telling the learner that they have an upcoming apprenticeship visit For some projects, these emails might not be appropriate (for example, learners are enrolled on some optional courses in a specific project). This release adds the ability to disable each of those notifications. By default, all notifications will be enabled. ## Tracking Bootcamps payment milestones It will now be possible to track the various Bootcamps payment milestones inside the QA tab on EQUAL (with a bulk-set action also available). We appreciate that there may be many bootcamps learners that haven't had this value set - please submit a ticket via email to websupport@theskillsnetwork.com if you'd like us to backfill a large number of learners. ## Ability to add the Unique Learner Number to an enrolment There will now be a field on EQUAL to track a learner's Unique Learner Number (which is taken from the LRS and is used to track what courses a learner has already undertaken, and is used for various other fields by the IST team). A future update will look at populating this value automatically in EQUAL from the TSN Website's LRS integration. If a backfill is necessary, please again submit a ticket to websupport@theskillsnetwork.com. # Upcoming releases In early May, we will be making some updates to both our TQUK integration and some of the deployment processes that we use for EQUAL. ## TQUK Integration We have been informed that there are plans for the TQUK Integration to have additional functionality which will allow us to send updates to their system after our initial registration. In advance of that feature landing, we have taken the opportunity to perform some maintenance and clean-up of EQUAL's implementation which: - Improves Engineering's visibility of the TQUK process, including potential failures - Reduces the amount of work required to implement changes and new features - Improves the confidence of making changes to the system However, due to the nature of the TQUK process we're unable to perform full and rigorous testing of our changes. To maintain system stability and allow us to confirm that the upgrade has been successful, we will be doing a specific TQUK release which will just contain this feature - if there are issues it will allow us to revert quickly and safely. We expect to perform this release as a zero-downtime release on the 7th May, though this date is to be confirmed. ## Deployment process update Our future plans for EQUAL involve a complex infrastructure update to how EQUAL is hosted, which we expect to provide a lot of flexibility in performance and reliability of the platform. However, due to the age of the EQUAL platform, several behind the scenes changes are needed to be made. The initial update will improve the deployment process which will: - Reduce the barriers to these other infrastructure changes - Improve our ability to revert back to an earlier release in case of a failed deployment We have been trialling these updates as part of our User Acceptance Testing process for multiple months, but there is still some risk in this update. Similar to the TQUK, we will be performing this upgrade as a separate release to allow us an easy ability to revert to the previous process. This release will require downtime, so will be done out of hours at 10pm on the 15th May. https://status.theskillsnetwork.com/incident/354083 Tue, 16 Apr 2024 11:26:02 -0000 https://status.theskillsnetwork.com/incident/354083#a14b111c6980a5b35d8975c05d8e9021ab4c8a32e778dec015c3fe4f711e111d Maintenance completed https://status.theskillsnetwork.com/incident/354083 Tue, 16 Apr 2024 11:26:02 -0000 https://status.theskillsnetwork.com/incident/354083#a14b111c6980a5b35d8975c05d8e9021ab4c8a32e778dec015c3fe4f711e111d Maintenance completed https://status.theskillsnetwork.com/incident/354083 Tue, 16 Apr 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/354083#56a5cfdec49e09e77b0da08bfb256dafb8437b2d1ced48f2e30e59a13b00e942 The EQUAL Dev team are planning a release on the 16th April during the day. There may be a short period of downtime (less than 30 seconds) as part of the release - any user that receives an error should wait a few seconds before retrying their action. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Additional disengaged reason This adds to additional disengaged reasons to the system ('Bootcamp – learner did not achieve positive outcome' and 'Bootcamp – learner is not contactable') These are also now added to the Reference Data section so they can be changed by staff without support from the Web team. ## Ability to transfer learners between sites In some cases, an external learner might need to be re-enrolled on a different tenancy. This release will add the ability to re-enrol an external learner to any other external project or a project on Main EQUAL. ## Initial implementation of AI marking In a future release, we'll be providing the ability for assessors to use AI generated feedback for questions. This release adds the infrastructure around around this feature: - Course can be opted in to have AI generated feedback. Text questions on these courses will have the option to generate a model answer - Assessors can be opted in to use this feedback The AI generated feedback will **not** be applied to a learner's submission automatically - assessors are encouraged to read the generated feedback and update as expected. This feature is currently in an **alpha** state. We will be refining this feature during the coming months. https://status.theskillsnetwork.com/incident/354083 Tue, 16 Apr 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/354083#56a5cfdec49e09e77b0da08bfb256dafb8437b2d1ced48f2e30e59a13b00e942 The EQUAL Dev team are planning a release on the 16th April during the day. There may be a short period of downtime (less than 30 seconds) as part of the release - any user that receives an error should wait a few seconds before retrying their action. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Additional disengaged reason This adds to additional disengaged reasons to the system ('Bootcamp – learner did not achieve positive outcome' and 'Bootcamp – learner is not contactable') These are also now added to the Reference Data section so they can be changed by staff without support from the Web team. ## Ability to transfer learners between sites In some cases, an external learner might need to be re-enrolled on a different tenancy. This release will add the ability to re-enrol an external learner to any other external project or a project on Main EQUAL. ## Initial implementation of AI marking In a future release, we'll be providing the ability for assessors to use AI generated feedback for questions. This release adds the infrastructure around around this feature: - Course can be opted in to have AI generated feedback. Text questions on these courses will have the option to generate a model answer - Assessors can be opted in to use this feedback The AI generated feedback will **not** be applied to a learner's submission automatically - assessors are encouraged to read the generated feedback and update as expected. This feature is currently in an **alpha** state. We will be refining this feature during the coming months. https://status.theskillsnetwork.com/incident/354083 Tue, 16 Apr 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/354083#56a5cfdec49e09e77b0da08bfb256dafb8437b2d1ced48f2e30e59a13b00e942 The EQUAL Dev team are planning a release on the 16th April during the day. There may be a short period of downtime (less than 30 seconds) as part of the release - any user that receives an error should wait a few seconds before retrying their action. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Additional disengaged reason This adds to additional disengaged reasons to the system ('Bootcamp – learner did not achieve positive outcome' and 'Bootcamp – learner is not contactable') These are also now added to the Reference Data section so they can be changed by staff without support from the Web team. ## Ability to transfer learners between sites In some cases, an external learner might need to be re-enrolled on a different tenancy. This release will add the ability to re-enrol an external learner to any other external project or a project on Main EQUAL. ## Initial implementation of AI marking In a future release, we'll be providing the ability for assessors to use AI generated feedback for questions. This release adds the infrastructure around around this feature: - Course can be opted in to have AI generated feedback. Text questions on these courses will have the option to generate a model answer - Assessors can be opted in to use this feedback The AI generated feedback will **not** be applied to a learner's submission automatically - assessors are encouraged to read the generated feedback and update as expected. This feature is currently in an **alpha** state. We will be refining this feature during the coming months. https://status.theskillsnetwork.com/incident/354083 Tue, 16 Apr 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/354083#56a5cfdec49e09e77b0da08bfb256dafb8437b2d1ced48f2e30e59a13b00e942 The EQUAL Dev team are planning a release on the 16th April during the day. There may be a short period of downtime (less than 30 seconds) as part of the release - any user that receives an error should wait a few seconds before retrying their action. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Additional disengaged reason This adds to additional disengaged reasons to the system ('Bootcamp – learner did not achieve positive outcome' and 'Bootcamp – learner is not contactable') These are also now added to the Reference Data section so they can be changed by staff without support from the Web team. ## Ability to transfer learners between sites In some cases, an external learner might need to be re-enrolled on a different tenancy. This release will add the ability to re-enrol an external learner to any other external project or a project on Main EQUAL. ## Initial implementation of AI marking In a future release, we'll be providing the ability for assessors to use AI generated feedback for questions. This release adds the infrastructure around around this feature: - Course can be opted in to have AI generated feedback. Text questions on these courses will have the option to generate a model answer - Assessors can be opted in to use this feedback The AI generated feedback will **not** be applied to a learner's submission automatically - assessors are encouraged to read the generated feedback and update as expected. This feature is currently in an **alpha** state. We will be refining this feature during the coming months. https://status.theskillsnetwork.com/incident/354083 Tue, 16 Apr 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/354083#56a5cfdec49e09e77b0da08bfb256dafb8437b2d1ced48f2e30e59a13b00e942 The EQUAL Dev team are planning a release on the 16th April during the day. There may be a short period of downtime (less than 30 seconds) as part of the release - any user that receives an error should wait a few seconds before retrying their action. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Additional disengaged reason This adds to additional disengaged reasons to the system ('Bootcamp – learner did not achieve positive outcome' and 'Bootcamp – learner is not contactable') These are also now added to the Reference Data section so they can be changed by staff without support from the Web team. ## Ability to transfer learners between sites In some cases, an external learner might need to be re-enrolled on a different tenancy. This release will add the ability to re-enrol an external learner to any other external project or a project on Main EQUAL. ## Initial implementation of AI marking In a future release, we'll be providing the ability for assessors to use AI generated feedback for questions. This release adds the infrastructure around around this feature: - Course can be opted in to have AI generated feedback. Text questions on these courses will have the option to generate a model answer - Assessors can be opted in to use this feedback The AI generated feedback will **not** be applied to a learner's submission automatically - assessors are encouraged to read the generated feedback and update as expected. This feature is currently in an **alpha** state. We will be refining this feature during the coming months. https://status.theskillsnetwork.com/incident/354083 Tue, 16 Apr 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/354083#56a5cfdec49e09e77b0da08bfb256dafb8437b2d1ced48f2e30e59a13b00e942 The EQUAL Dev team are planning a release on the 16th April during the day. There may be a short period of downtime (less than 30 seconds) as part of the release - any user that receives an error should wait a few seconds before retrying their action. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Additional disengaged reason This adds to additional disengaged reasons to the system ('Bootcamp – learner did not achieve positive outcome' and 'Bootcamp – learner is not contactable') These are also now added to the Reference Data section so they can be changed by staff without support from the Web team. ## Ability to transfer learners between sites In some cases, an external learner might need to be re-enrolled on a different tenancy. This release will add the ability to re-enrol an external learner to any other external project or a project on Main EQUAL. ## Initial implementation of AI marking In a future release, we'll be providing the ability for assessors to use AI generated feedback for questions. This release adds the infrastructure around around this feature: - Course can be opted in to have AI generated feedback. Text questions on these courses will have the option to generate a model answer - Assessors can be opted in to use this feedback The AI generated feedback will **not** be applied to a learner's submission automatically - assessors are encouraged to read the generated feedback and update as expected. This feature is currently in an **alpha** state. We will be refining this feature during the coming months. https://status.theskillsnetwork.com/incident/354083 Tue, 16 Apr 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/354083#56a5cfdec49e09e77b0da08bfb256dafb8437b2d1ced48f2e30e59a13b00e942 The EQUAL Dev team are planning a release on the 16th April during the day. There may be a short period of downtime (less than 30 seconds) as part of the release - any user that receives an error should wait a few seconds before retrying their action. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Additional disengaged reason This adds to additional disengaged reasons to the system ('Bootcamp – learner did not achieve positive outcome' and 'Bootcamp – learner is not contactable') These are also now added to the Reference Data section so they can be changed by staff without support from the Web team. ## Ability to transfer learners between sites In some cases, an external learner might need to be re-enrolled on a different tenancy. This release will add the ability to re-enrol an external learner to any other external project or a project on Main EQUAL. ## Initial implementation of AI marking In a future release, we'll be providing the ability for assessors to use AI generated feedback for questions. This release adds the infrastructure around around this feature: - Course can be opted in to have AI generated feedback. Text questions on these courses will have the option to generate a model answer - Assessors can be opted in to use this feedback The AI generated feedback will **not** be applied to a learner's submission automatically - assessors are encouraged to read the generated feedback and update as expected. This feature is currently in an **alpha** state. We will be refining this feature during the coming months. https://status.theskillsnetwork.com/incident/354083 Tue, 16 Apr 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/354083#56a5cfdec49e09e77b0da08bfb256dafb8437b2d1ced48f2e30e59a13b00e942 The EQUAL Dev team are planning a release on the 16th April during the day. There may be a short period of downtime (less than 30 seconds) as part of the release - any user that receives an error should wait a few seconds before retrying their action. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Additional disengaged reason This adds to additional disengaged reasons to the system ('Bootcamp – learner did not achieve positive outcome' and 'Bootcamp – learner is not contactable') These are also now added to the Reference Data section so they can be changed by staff without support from the Web team. ## Ability to transfer learners between sites In some cases, an external learner might need to be re-enrolled on a different tenancy. This release will add the ability to re-enrol an external learner to any other external project or a project on Main EQUAL. ## Initial implementation of AI marking In a future release, we'll be providing the ability for assessors to use AI generated feedback for questions. This release adds the infrastructure around around this feature: - Course can be opted in to have AI generated feedback. Text questions on these courses will have the option to generate a model answer - Assessors can be opted in to use this feedback The AI generated feedback will **not** be applied to a learner's submission automatically - assessors are encouraged to read the generated feedback and update as expected. This feature is currently in an **alpha** state. We will be refining this feature during the coming months. https://status.theskillsnetwork.com/incident/343560 Wed, 20 Mar 2024 13:00:00 -0000 https://status.theskillsnetwork.com/incident/343560#a41d42f92e3f5e44d4e26fa13ea14ae120820766135c8ec8c46294e21712c93f Maintenance completed https://status.theskillsnetwork.com/incident/343560 Wed, 20 Mar 2024 13:00:00 -0000 https://status.theskillsnetwork.com/incident/343560#a41d42f92e3f5e44d4e26fa13ea14ae120820766135c8ec8c46294e21712c93f Maintenance completed https://status.theskillsnetwork.com/incident/343560 Wed, 20 Mar 2024 12:00:00 -0000 https://status.theskillsnetwork.com/incident/343560#21112d6dcae668b4257b500c66122ca670dbc4219ef4172251efa90f0247e91f ## Equal Release (20th March) The EQUAL Dev team are planning a release on Wednesday 20th March during the day. There is no expected downtime for this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ### New Features #### Enable withdrawal emails to be sent to no show learners. In this update, we’ve added a new site setting which will allow for withdrawal emails to be sent to learners who are withdrawn with withdrawal type ‘No-Show’. This will be available across tenancies as well as on the main Equal site. #### Knowledge Assessment Questions We’ve updated the enrolment process to Equal to include the Knowledge Assessment questions and learning outcomes for a bootcamp learner. This can be accessed on a learner’s ‘learner intent’ tab. #### Specialist Roles for Tutors We’ve added a new section to the edit Tutor page: Specialist Roles. This will add the ability for new roles to be created and associated with Tutors, initially set up with the LLDD role. ### Minor Updates - Added a new column to the cross site search table to show when a user last accessed the site. - Added the withdrawal audit date and outcome to the enrolment search. - Added the withdrawal audit date and outcome and fail reason to the enrolment search CSV download. - Added a ‘Withdrawal Approved to Report’ input on Main Equal site. https://status.theskillsnetwork.com/incident/343560 Wed, 20 Mar 2024 12:00:00 -0000 https://status.theskillsnetwork.com/incident/343560#21112d6dcae668b4257b500c66122ca670dbc4219ef4172251efa90f0247e91f ## Equal Release (20th March) The EQUAL Dev team are planning a release on Wednesday 20th March during the day. There is no expected downtime for this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ### New Features #### Enable withdrawal emails to be sent to no show learners. In this update, we’ve added a new site setting which will allow for withdrawal emails to be sent to learners who are withdrawn with withdrawal type ‘No-Show’. This will be available across tenancies as well as on the main Equal site. #### Knowledge Assessment Questions We’ve updated the enrolment process to Equal to include the Knowledge Assessment questions and learning outcomes for a bootcamp learner. This can be accessed on a learner’s ‘learner intent’ tab. #### Specialist Roles for Tutors We’ve added a new section to the edit Tutor page: Specialist Roles. This will add the ability for new roles to be created and associated with Tutors, initially set up with the LLDD role. ### Minor Updates - Added a new column to the cross site search table to show when a user last accessed the site. - Added the withdrawal audit date and outcome to the enrolment search. - Added the withdrawal audit date and outcome and fail reason to the enrolment search CSV download. - Added a ‘Withdrawal Approved to Report’ input on Main Equal site. https://status.theskillsnetwork.com/incident/343560 Wed, 20 Mar 2024 12:00:00 -0000 https://status.theskillsnetwork.com/incident/343560#21112d6dcae668b4257b500c66122ca670dbc4219ef4172251efa90f0247e91f ## Equal Release (20th March) The EQUAL Dev team are planning a release on Wednesday 20th March during the day. There is no expected downtime for this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ### New Features #### Enable withdrawal emails to be sent to no show learners. In this update, we’ve added a new site setting which will allow for withdrawal emails to be sent to learners who are withdrawn with withdrawal type ‘No-Show’. This will be available across tenancies as well as on the main Equal site. #### Knowledge Assessment Questions We’ve updated the enrolment process to Equal to include the Knowledge Assessment questions and learning outcomes for a bootcamp learner. This can be accessed on a learner’s ‘learner intent’ tab. #### Specialist Roles for Tutors We’ve added a new section to the edit Tutor page: Specialist Roles. This will add the ability for new roles to be created and associated with Tutors, initially set up with the LLDD role. ### Minor Updates - Added a new column to the cross site search table to show when a user last accessed the site. - Added the withdrawal audit date and outcome to the enrolment search. - Added the withdrawal audit date and outcome and fail reason to the enrolment search CSV download. - Added a ‘Withdrawal Approved to Report’ input on Main Equal site. https://status.theskillsnetwork.com/incident/343560 Wed, 20 Mar 2024 12:00:00 -0000 https://status.theskillsnetwork.com/incident/343560#21112d6dcae668b4257b500c66122ca670dbc4219ef4172251efa90f0247e91f ## Equal Release (20th March) The EQUAL Dev team are planning a release on Wednesday 20th March during the day. There is no expected downtime for this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ### New Features #### Enable withdrawal emails to be sent to no show learners. In this update, we’ve added a new site setting which will allow for withdrawal emails to be sent to learners who are withdrawn with withdrawal type ‘No-Show’. This will be available across tenancies as well as on the main Equal site. #### Knowledge Assessment Questions We’ve updated the enrolment process to Equal to include the Knowledge Assessment questions and learning outcomes for a bootcamp learner. This can be accessed on a learner’s ‘learner intent’ tab. #### Specialist Roles for Tutors We’ve added a new section to the edit Tutor page: Specialist Roles. This will add the ability for new roles to be created and associated with Tutors, initially set up with the LLDD role. ### Minor Updates - Added a new column to the cross site search table to show when a user last accessed the site. - Added the withdrawal audit date and outcome to the enrolment search. - Added the withdrawal audit date and outcome and fail reason to the enrolment search CSV download. - Added a ‘Withdrawal Approved to Report’ input on Main Equal site. https://status.theskillsnetwork.com/incident/332610 Thu, 29 Feb 2024 13:13:57 -0000 https://status.theskillsnetwork.com/incident/332610#2d29f78e42edd4c994c7f88a69b5669e118c135c30e44c5d03fded472b8ab5de Maintenance completed https://status.theskillsnetwork.com/incident/332610 Thu, 29 Feb 2024 13:13:57 -0000 https://status.theskillsnetwork.com/incident/332610#2d29f78e42edd4c994c7f88a69b5669e118c135c30e44c5d03fded472b8ab5de Maintenance completed https://status.theskillsnetwork.com/incident/332610 Thu, 29 Feb 2024 12:00:00 -0000 https://status.theskillsnetwork.com/incident/332610#3cfdf663a0a13dd0c444e1f8fb8b8e80e9744a0bd185e9d208afe44b3bca0f50 The EQUAL Dev team are planning a release on the 29th February during the day. There is no expected downtime for this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Adding links to LLS recordings inside EQUAL For our Bootcamp learners, their Live Learning Sessions (LLS) are recorded and stored in a separate system. Providing a learner access to this recording requires a various steps inside that system, and also requires various workarounds to provide it to the learner. This release will add a link inside the EQUAL system (available on the Live Learning Session page or the cohort itself), which can be copied and sent to the learner. As with most of our new features, this initial release provides a basic version with the aim being to improve the user experience once the feature has been validated in real life usage. ## Add tooltips to learner flags As long term EQUAL users will be aware, at the top of the Learner page includes various icons that give information about what state the learner is in (for example, whether the learner is an external learner or not). These icons have existed for many years, and newer users might not be aware of what they all mean. In this release, the various icons will now have a tooltip on them that will appear when hovering the mouse on them. For any future releases that add icons to the learner area, we will also add these tooltips. ## Add a field to track the status of a tutor Currently, there is no way to mark whether a tutor is no longer active and marking work. This release adds the ability to set the status of the tutor. Our current approach will mark all existing tutors as active, but the development team are able to bulk set the status of tutors - please get in touch to handle this. # Bug Fixes - A recording button is now available for Classrooms - Prevent enrolling a learner if they are using an email address for an existing account that is not already a learner - Fix bug that didn't include Exams when cloning courses - Improve the performance of the tutor edit page - Fix bug when bulk creating Live Learning Sessions for a cohort - Fix bug on the search when searching for a retention https://status.theskillsnetwork.com/incident/332610 Thu, 29 Feb 2024 12:00:00 -0000 https://status.theskillsnetwork.com/incident/332610#3cfdf663a0a13dd0c444e1f8fb8b8e80e9744a0bd185e9d208afe44b3bca0f50 The EQUAL Dev team are planning a release on the 29th February during the day. There is no expected downtime for this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Adding links to LLS recordings inside EQUAL For our Bootcamp learners, their Live Learning Sessions (LLS) are recorded and stored in a separate system. Providing a learner access to this recording requires a various steps inside that system, and also requires various workarounds to provide it to the learner. This release will add a link inside the EQUAL system (available on the Live Learning Session page or the cohort itself), which can be copied and sent to the learner. As with most of our new features, this initial release provides a basic version with the aim being to improve the user experience once the feature has been validated in real life usage. ## Add tooltips to learner flags As long term EQUAL users will be aware, at the top of the Learner page includes various icons that give information about what state the learner is in (for example, whether the learner is an external learner or not). These icons have existed for many years, and newer users might not be aware of what they all mean. In this release, the various icons will now have a tooltip on them that will appear when hovering the mouse on them. For any future releases that add icons to the learner area, we will also add these tooltips. ## Add a field to track the status of a tutor Currently, there is no way to mark whether a tutor is no longer active and marking work. This release adds the ability to set the status of the tutor. Our current approach will mark all existing tutors as active, but the development team are able to bulk set the status of tutors - please get in touch to handle this. # Bug Fixes - A recording button is now available for Classrooms - Prevent enrolling a learner if they are using an email address for an existing account that is not already a learner - Fix bug that didn't include Exams when cloning courses - Improve the performance of the tutor edit page - Fix bug when bulk creating Live Learning Sessions for a cohort - Fix bug on the search when searching for a retention https://status.theskillsnetwork.com/incident/332610 Thu, 29 Feb 2024 12:00:00 -0000 https://status.theskillsnetwork.com/incident/332610#3cfdf663a0a13dd0c444e1f8fb8b8e80e9744a0bd185e9d208afe44b3bca0f50 The EQUAL Dev team are planning a release on the 29th February during the day. There is no expected downtime for this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Adding links to LLS recordings inside EQUAL For our Bootcamp learners, their Live Learning Sessions (LLS) are recorded and stored in a separate system. Providing a learner access to this recording requires a various steps inside that system, and also requires various workarounds to provide it to the learner. This release will add a link inside the EQUAL system (available on the Live Learning Session page or the cohort itself), which can be copied and sent to the learner. As with most of our new features, this initial release provides a basic version with the aim being to improve the user experience once the feature has been validated in real life usage. ## Add tooltips to learner flags As long term EQUAL users will be aware, at the top of the Learner page includes various icons that give information about what state the learner is in (for example, whether the learner is an external learner or not). These icons have existed for many years, and newer users might not be aware of what they all mean. In this release, the various icons will now have a tooltip on them that will appear when hovering the mouse on them. For any future releases that add icons to the learner area, we will also add these tooltips. ## Add a field to track the status of a tutor Currently, there is no way to mark whether a tutor is no longer active and marking work. This release adds the ability to set the status of the tutor. Our current approach will mark all existing tutors as active, but the development team are able to bulk set the status of tutors - please get in touch to handle this. # Bug Fixes - A recording button is now available for Classrooms - Prevent enrolling a learner if they are using an email address for an existing account that is not already a learner - Fix bug that didn't include Exams when cloning courses - Improve the performance of the tutor edit page - Fix bug when bulk creating Live Learning Sessions for a cohort - Fix bug on the search when searching for a retention https://status.theskillsnetwork.com/incident/332610 Thu, 29 Feb 2024 12:00:00 -0000 https://status.theskillsnetwork.com/incident/332610#3cfdf663a0a13dd0c444e1f8fb8b8e80e9744a0bd185e9d208afe44b3bca0f50 The EQUAL Dev team are planning a release on the 29th February during the day. There is no expected downtime for this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Adding links to LLS recordings inside EQUAL For our Bootcamp learners, their Live Learning Sessions (LLS) are recorded and stored in a separate system. Providing a learner access to this recording requires a various steps inside that system, and also requires various workarounds to provide it to the learner. This release will add a link inside the EQUAL system (available on the Live Learning Session page or the cohort itself), which can be copied and sent to the learner. As with most of our new features, this initial release provides a basic version with the aim being to improve the user experience once the feature has been validated in real life usage. ## Add tooltips to learner flags As long term EQUAL users will be aware, at the top of the Learner page includes various icons that give information about what state the learner is in (for example, whether the learner is an external learner or not). These icons have existed for many years, and newer users might not be aware of what they all mean. In this release, the various icons will now have a tooltip on them that will appear when hovering the mouse on them. For any future releases that add icons to the learner area, we will also add these tooltips. ## Add a field to track the status of a tutor Currently, there is no way to mark whether a tutor is no longer active and marking work. This release adds the ability to set the status of the tutor. Our current approach will mark all existing tutors as active, but the development team are able to bulk set the status of tutors - please get in touch to handle this. # Bug Fixes - A recording button is now available for Classrooms - Prevent enrolling a learner if they are using an email address for an existing account that is not already a learner - Fix bug that didn't include Exams when cloning courses - Improve the performance of the tutor edit page - Fix bug when bulk creating Live Learning Sessions for a cohort - Fix bug on the search when searching for a retention https://status.theskillsnetwork.com/incident/332610 Thu, 29 Feb 2024 12:00:00 -0000 https://status.theskillsnetwork.com/incident/332610#3cfdf663a0a13dd0c444e1f8fb8b8e80e9744a0bd185e9d208afe44b3bca0f50 The EQUAL Dev team are planning a release on the 29th February during the day. There is no expected downtime for this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Adding links to LLS recordings inside EQUAL For our Bootcamp learners, their Live Learning Sessions (LLS) are recorded and stored in a separate system. Providing a learner access to this recording requires a various steps inside that system, and also requires various workarounds to provide it to the learner. This release will add a link inside the EQUAL system (available on the Live Learning Session page or the cohort itself), which can be copied and sent to the learner. As with most of our new features, this initial release provides a basic version with the aim being to improve the user experience once the feature has been validated in real life usage. ## Add tooltips to learner flags As long term EQUAL users will be aware, at the top of the Learner page includes various icons that give information about what state the learner is in (for example, whether the learner is an external learner or not). These icons have existed for many years, and newer users might not be aware of what they all mean. In this release, the various icons will now have a tooltip on them that will appear when hovering the mouse on them. For any future releases that add icons to the learner area, we will also add these tooltips. ## Add a field to track the status of a tutor Currently, there is no way to mark whether a tutor is no longer active and marking work. This release adds the ability to set the status of the tutor. Our current approach will mark all existing tutors as active, but the development team are able to bulk set the status of tutors - please get in touch to handle this. # Bug Fixes - A recording button is now available for Classrooms - Prevent enrolling a learner if they are using an email address for an existing account that is not already a learner - Fix bug that didn't include Exams when cloning courses - Improve the performance of the tutor edit page - Fix bug when bulk creating Live Learning Sessions for a cohort - Fix bug on the search when searching for a retention https://status.theskillsnetwork.com/incident/332610 Thu, 29 Feb 2024 12:00:00 -0000 https://status.theskillsnetwork.com/incident/332610#3cfdf663a0a13dd0c444e1f8fb8b8e80e9744a0bd185e9d208afe44b3bca0f50 The EQUAL Dev team are planning a release on the 29th February during the day. There is no expected downtime for this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Adding links to LLS recordings inside EQUAL For our Bootcamp learners, their Live Learning Sessions (LLS) are recorded and stored in a separate system. Providing a learner access to this recording requires a various steps inside that system, and also requires various workarounds to provide it to the learner. This release will add a link inside the EQUAL system (available on the Live Learning Session page or the cohort itself), which can be copied and sent to the learner. As with most of our new features, this initial release provides a basic version with the aim being to improve the user experience once the feature has been validated in real life usage. ## Add tooltips to learner flags As long term EQUAL users will be aware, at the top of the Learner page includes various icons that give information about what state the learner is in (for example, whether the learner is an external learner or not). These icons have existed for many years, and newer users might not be aware of what they all mean. In this release, the various icons will now have a tooltip on them that will appear when hovering the mouse on them. For any future releases that add icons to the learner area, we will also add these tooltips. ## Add a field to track the status of a tutor Currently, there is no way to mark whether a tutor is no longer active and marking work. This release adds the ability to set the status of the tutor. Our current approach will mark all existing tutors as active, but the development team are able to bulk set the status of tutors - please get in touch to handle this. # Bug Fixes - A recording button is now available for Classrooms - Prevent enrolling a learner if they are using an email address for an existing account that is not already a learner - Fix bug that didn't include Exams when cloning courses - Improve the performance of the tutor edit page - Fix bug when bulk creating Live Learning Sessions for a cohort - Fix bug on the search when searching for a retention https://status.theskillsnetwork.com/incident/332610 Thu, 29 Feb 2024 12:00:00 -0000 https://status.theskillsnetwork.com/incident/332610#3cfdf663a0a13dd0c444e1f8fb8b8e80e9744a0bd185e9d208afe44b3bca0f50 The EQUAL Dev team are planning a release on the 29th February during the day. There is no expected downtime for this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Adding links to LLS recordings inside EQUAL For our Bootcamp learners, their Live Learning Sessions (LLS) are recorded and stored in a separate system. Providing a learner access to this recording requires a various steps inside that system, and also requires various workarounds to provide it to the learner. This release will add a link inside the EQUAL system (available on the Live Learning Session page or the cohort itself), which can be copied and sent to the learner. As with most of our new features, this initial release provides a basic version with the aim being to improve the user experience once the feature has been validated in real life usage. ## Add tooltips to learner flags As long term EQUAL users will be aware, at the top of the Learner page includes various icons that give information about what state the learner is in (for example, whether the learner is an external learner or not). These icons have existed for many years, and newer users might not be aware of what they all mean. In this release, the various icons will now have a tooltip on them that will appear when hovering the mouse on them. For any future releases that add icons to the learner area, we will also add these tooltips. ## Add a field to track the status of a tutor Currently, there is no way to mark whether a tutor is no longer active and marking work. This release adds the ability to set the status of the tutor. Our current approach will mark all existing tutors as active, but the development team are able to bulk set the status of tutors - please get in touch to handle this. # Bug Fixes - A recording button is now available for Classrooms - Prevent enrolling a learner if they are using an email address for an existing account that is not already a learner - Fix bug that didn't include Exams when cloning courses - Improve the performance of the tutor edit page - Fix bug when bulk creating Live Learning Sessions for a cohort - Fix bug on the search when searching for a retention https://status.theskillsnetwork.com/incident/332610 Thu, 29 Feb 2024 12:00:00 -0000 https://status.theskillsnetwork.com/incident/332610#3cfdf663a0a13dd0c444e1f8fb8b8e80e9744a0bd185e9d208afe44b3bca0f50 The EQUAL Dev team are planning a release on the 29th February during the day. There is no expected downtime for this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Adding links to LLS recordings inside EQUAL For our Bootcamp learners, their Live Learning Sessions (LLS) are recorded and stored in a separate system. Providing a learner access to this recording requires a various steps inside that system, and also requires various workarounds to provide it to the learner. This release will add a link inside the EQUAL system (available on the Live Learning Session page or the cohort itself), which can be copied and sent to the learner. As with most of our new features, this initial release provides a basic version with the aim being to improve the user experience once the feature has been validated in real life usage. ## Add tooltips to learner flags As long term EQUAL users will be aware, at the top of the Learner page includes various icons that give information about what state the learner is in (for example, whether the learner is an external learner or not). These icons have existed for many years, and newer users might not be aware of what they all mean. In this release, the various icons will now have a tooltip on them that will appear when hovering the mouse on them. For any future releases that add icons to the learner area, we will also add these tooltips. ## Add a field to track the status of a tutor Currently, there is no way to mark whether a tutor is no longer active and marking work. This release adds the ability to set the status of the tutor. Our current approach will mark all existing tutors as active, but the development team are able to bulk set the status of tutors - please get in touch to handle this. # Bug Fixes - A recording button is now available for Classrooms - Prevent enrolling a learner if they are using an email address for an existing account that is not already a learner - Fix bug that didn't include Exams when cloning courses - Improve the performance of the tutor edit page - Fix bug when bulk creating Live Learning Sessions for a cohort - Fix bug on the search when searching for a retention https://status.theskillsnetwork.com/incident/332610 Thu, 29 Feb 2024 12:00:00 -0000 https://status.theskillsnetwork.com/incident/332610#3cfdf663a0a13dd0c444e1f8fb8b8e80e9744a0bd185e9d208afe44b3bca0f50 The EQUAL Dev team are planning a release on the 29th February during the day. There is no expected downtime for this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Adding links to LLS recordings inside EQUAL For our Bootcamp learners, their Live Learning Sessions (LLS) are recorded and stored in a separate system. Providing a learner access to this recording requires a various steps inside that system, and also requires various workarounds to provide it to the learner. This release will add a link inside the EQUAL system (available on the Live Learning Session page or the cohort itself), which can be copied and sent to the learner. As with most of our new features, this initial release provides a basic version with the aim being to improve the user experience once the feature has been validated in real life usage. ## Add tooltips to learner flags As long term EQUAL users will be aware, at the top of the Learner page includes various icons that give information about what state the learner is in (for example, whether the learner is an external learner or not). These icons have existed for many years, and newer users might not be aware of what they all mean. In this release, the various icons will now have a tooltip on them that will appear when hovering the mouse on them. For any future releases that add icons to the learner area, we will also add these tooltips. ## Add a field to track the status of a tutor Currently, there is no way to mark whether a tutor is no longer active and marking work. This release adds the ability to set the status of the tutor. Our current approach will mark all existing tutors as active, but the development team are able to bulk set the status of tutors - please get in touch to handle this. # Bug Fixes - A recording button is now available for Classrooms - Prevent enrolling a learner if they are using an email address for an existing account that is not already a learner - Fix bug that didn't include Exams when cloning courses - Improve the performance of the tutor edit page - Fix bug when bulk creating Live Learning Sessions for a cohort - Fix bug on the search when searching for a retention https://status.theskillsnetwork.com/incident/332610 Thu, 29 Feb 2024 12:00:00 -0000 https://status.theskillsnetwork.com/incident/332610#3cfdf663a0a13dd0c444e1f8fb8b8e80e9744a0bd185e9d208afe44b3bca0f50 The EQUAL Dev team are planning a release on the 29th February during the day. There is no expected downtime for this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Adding links to LLS recordings inside EQUAL For our Bootcamp learners, their Live Learning Sessions (LLS) are recorded and stored in a separate system. Providing a learner access to this recording requires a various steps inside that system, and also requires various workarounds to provide it to the learner. This release will add a link inside the EQUAL system (available on the Live Learning Session page or the cohort itself), which can be copied and sent to the learner. As with most of our new features, this initial release provides a basic version with the aim being to improve the user experience once the feature has been validated in real life usage. ## Add tooltips to learner flags As long term EQUAL users will be aware, at the top of the Learner page includes various icons that give information about what state the learner is in (for example, whether the learner is an external learner or not). These icons have existed for many years, and newer users might not be aware of what they all mean. In this release, the various icons will now have a tooltip on them that will appear when hovering the mouse on them. For any future releases that add icons to the learner area, we will also add these tooltips. ## Add a field to track the status of a tutor Currently, there is no way to mark whether a tutor is no longer active and marking work. This release adds the ability to set the status of the tutor. Our current approach will mark all existing tutors as active, but the development team are able to bulk set the status of tutors - please get in touch to handle this. # Bug Fixes - A recording button is now available for Classrooms - Prevent enrolling a learner if they are using an email address for an existing account that is not already a learner - Fix bug that didn't include Exams when cloning courses - Improve the performance of the tutor edit page - Fix bug when bulk creating Live Learning Sessions for a cohort - Fix bug on the search when searching for a retention https://status.theskillsnetwork.com/incident/324526 Fri, 09 Feb 2024 11:57:08 -0000 https://status.theskillsnetwork.com/incident/324526#c4391c30da21315f0a0e16545061215aada1a2c40fd8631ff6edfb2c30280e2d Maintenance completed https://status.theskillsnetwork.com/incident/324526 Fri, 09 Feb 2024 11:57:08 -0000 https://status.theskillsnetwork.com/incident/324526#c4391c30da21315f0a0e16545061215aada1a2c40fd8631ff6edfb2c30280e2d Maintenance completed https://status.theskillsnetwork.com/incident/324526 Fri, 09 Feb 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/324526#49790414f5c5e5f5b3bfb5b4d4a576fcd7b2e062ee0cc454601190d2869548a0 The EQUAL Dev team are planning a release on the 9th February during the day. There is no expected downtime for this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Pulling attachments across to Bootcamp learners In a previous release, we added the ability for the contact history to be copied across to EQUAL from the TSN back-office website. This release adds the ability for the attachments to also be copied across. This requires work on both the EQUAL and TSN back-office website, so you may not immediately see contact attachments until both sides are deployed. ## MFA reset process update Our existing MFA reset process requires manual intervention from the development team. To ease the burden on the development team, this process has been added as a feature to the system. Users with the new "Multi Factor Authorisation Deactivation" role will be able to manually reset an MFA secret on the users page. Please note that the system will ask for details of this MFA removal process: - A link to the request where the reset was requested - A reason why the deactivation has been requested - Confirmation of how the removal request has been verified. MFA removals will only be processed if all details are provided. Primarily, the removal request **must** be verified using a second channel (that is, you should use a different method of communication to confirm that the request is genuine): - If a user emails in, you could contact them via Teams - If they have phoned in, you could send them an email # Bug Fixes - Update cases where a link to a learner on the learner search would lead to a 404 if the learner was an external learner https://status.theskillsnetwork.com/incident/324526 Fri, 09 Feb 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/324526#49790414f5c5e5f5b3bfb5b4d4a576fcd7b2e062ee0cc454601190d2869548a0 The EQUAL Dev team are planning a release on the 9th February during the day. There is no expected downtime for this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Pulling attachments across to Bootcamp learners In a previous release, we added the ability for the contact history to be copied across to EQUAL from the TSN back-office website. This release adds the ability for the attachments to also be copied across. This requires work on both the EQUAL and TSN back-office website, so you may not immediately see contact attachments until both sides are deployed. ## MFA reset process update Our existing MFA reset process requires manual intervention from the development team. To ease the burden on the development team, this process has been added as a feature to the system. Users with the new "Multi Factor Authorisation Deactivation" role will be able to manually reset an MFA secret on the users page. Please note that the system will ask for details of this MFA removal process: - A link to the request where the reset was requested - A reason why the deactivation has been requested - Confirmation of how the removal request has been verified. MFA removals will only be processed if all details are provided. Primarily, the removal request **must** be verified using a second channel (that is, you should use a different method of communication to confirm that the request is genuine): - If a user emails in, you could contact them via Teams - If they have phoned in, you could send them an email # Bug Fixes - Update cases where a link to a learner on the learner search would lead to a 404 if the learner was an external learner https://status.theskillsnetwork.com/incident/324526 Fri, 09 Feb 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/324526#49790414f5c5e5f5b3bfb5b4d4a576fcd7b2e062ee0cc454601190d2869548a0 The EQUAL Dev team are planning a release on the 9th February during the day. There is no expected downtime for this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Pulling attachments across to Bootcamp learners In a previous release, we added the ability for the contact history to be copied across to EQUAL from the TSN back-office website. This release adds the ability for the attachments to also be copied across. This requires work on both the EQUAL and TSN back-office website, so you may not immediately see contact attachments until both sides are deployed. ## MFA reset process update Our existing MFA reset process requires manual intervention from the development team. To ease the burden on the development team, this process has been added as a feature to the system. Users with the new "Multi Factor Authorisation Deactivation" role will be able to manually reset an MFA secret on the users page. Please note that the system will ask for details of this MFA removal process: - A link to the request where the reset was requested - A reason why the deactivation has been requested - Confirmation of how the removal request has been verified. MFA removals will only be processed if all details are provided. Primarily, the removal request **must** be verified using a second channel (that is, you should use a different method of communication to confirm that the request is genuine): - If a user emails in, you could contact them via Teams - If they have phoned in, you could send them an email # Bug Fixes - Update cases where a link to a learner on the learner search would lead to a 404 if the learner was an external learner https://status.theskillsnetwork.com/incident/324526 Fri, 09 Feb 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/324526#49790414f5c5e5f5b3bfb5b4d4a576fcd7b2e062ee0cc454601190d2869548a0 The EQUAL Dev team are planning a release on the 9th February during the day. There is no expected downtime for this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Pulling attachments across to Bootcamp learners In a previous release, we added the ability for the contact history to be copied across to EQUAL from the TSN back-office website. This release adds the ability for the attachments to also be copied across. This requires work on both the EQUAL and TSN back-office website, so you may not immediately see contact attachments until both sides are deployed. ## MFA reset process update Our existing MFA reset process requires manual intervention from the development team. To ease the burden on the development team, this process has been added as a feature to the system. Users with the new "Multi Factor Authorisation Deactivation" role will be able to manually reset an MFA secret on the users page. Please note that the system will ask for details of this MFA removal process: - A link to the request where the reset was requested - A reason why the deactivation has been requested - Confirmation of how the removal request has been verified. MFA removals will only be processed if all details are provided. Primarily, the removal request **must** be verified using a second channel (that is, you should use a different method of communication to confirm that the request is genuine): - If a user emails in, you could contact them via Teams - If they have phoned in, you could send them an email # Bug Fixes - Update cases where a link to a learner on the learner search would lead to a 404 if the learner was an external learner https://status.theskillsnetwork.com/incident/324526 Fri, 09 Feb 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/324526#49790414f5c5e5f5b3bfb5b4d4a576fcd7b2e062ee0cc454601190d2869548a0 The EQUAL Dev team are planning a release on the 9th February during the day. There is no expected downtime for this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Pulling attachments across to Bootcamp learners In a previous release, we added the ability for the contact history to be copied across to EQUAL from the TSN back-office website. This release adds the ability for the attachments to also be copied across. This requires work on both the EQUAL and TSN back-office website, so you may not immediately see contact attachments until both sides are deployed. ## MFA reset process update Our existing MFA reset process requires manual intervention from the development team. To ease the burden on the development team, this process has been added as a feature to the system. Users with the new "Multi Factor Authorisation Deactivation" role will be able to manually reset an MFA secret on the users page. Please note that the system will ask for details of this MFA removal process: - A link to the request where the reset was requested - A reason why the deactivation has been requested - Confirmation of how the removal request has been verified. MFA removals will only be processed if all details are provided. Primarily, the removal request **must** be verified using a second channel (that is, you should use a different method of communication to confirm that the request is genuine): - If a user emails in, you could contact them via Teams - If they have phoned in, you could send them an email # Bug Fixes - Update cases where a link to a learner on the learner search would lead to a 404 if the learner was an external learner https://status.theskillsnetwork.com/incident/324526 Fri, 09 Feb 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/324526#49790414f5c5e5f5b3bfb5b4d4a576fcd7b2e062ee0cc454601190d2869548a0 The EQUAL Dev team are planning a release on the 9th February during the day. There is no expected downtime for this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Pulling attachments across to Bootcamp learners In a previous release, we added the ability for the contact history to be copied across to EQUAL from the TSN back-office website. This release adds the ability for the attachments to also be copied across. This requires work on both the EQUAL and TSN back-office website, so you may not immediately see contact attachments until both sides are deployed. ## MFA reset process update Our existing MFA reset process requires manual intervention from the development team. To ease the burden on the development team, this process has been added as a feature to the system. Users with the new "Multi Factor Authorisation Deactivation" role will be able to manually reset an MFA secret on the users page. Please note that the system will ask for details of this MFA removal process: - A link to the request where the reset was requested - A reason why the deactivation has been requested - Confirmation of how the removal request has been verified. MFA removals will only be processed if all details are provided. Primarily, the removal request **must** be verified using a second channel (that is, you should use a different method of communication to confirm that the request is genuine): - If a user emails in, you could contact them via Teams - If they have phoned in, you could send them an email # Bug Fixes - Update cases where a link to a learner on the learner search would lead to a 404 if the learner was an external learner https://status.theskillsnetwork.com/incident/324526 Fri, 09 Feb 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/324526#49790414f5c5e5f5b3bfb5b4d4a576fcd7b2e062ee0cc454601190d2869548a0 The EQUAL Dev team are planning a release on the 9th February during the day. There is no expected downtime for this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Pulling attachments across to Bootcamp learners In a previous release, we added the ability for the contact history to be copied across to EQUAL from the TSN back-office website. This release adds the ability for the attachments to also be copied across. This requires work on both the EQUAL and TSN back-office website, so you may not immediately see contact attachments until both sides are deployed. ## MFA reset process update Our existing MFA reset process requires manual intervention from the development team. To ease the burden on the development team, this process has been added as a feature to the system. Users with the new "Multi Factor Authorisation Deactivation" role will be able to manually reset an MFA secret on the users page. Please note that the system will ask for details of this MFA removal process: - A link to the request where the reset was requested - A reason why the deactivation has been requested - Confirmation of how the removal request has been verified. MFA removals will only be processed if all details are provided. Primarily, the removal request **must** be verified using a second channel (that is, you should use a different method of communication to confirm that the request is genuine): - If a user emails in, you could contact them via Teams - If they have phoned in, you could send them an email # Bug Fixes - Update cases where a link to a learner on the learner search would lead to a 404 if the learner was an external learner https://status.theskillsnetwork.com/incident/324526 Fri, 09 Feb 2024 11:00:00 -0000 https://status.theskillsnetwork.com/incident/324526#49790414f5c5e5f5b3bfb5b4d4a576fcd7b2e062ee0cc454601190d2869548a0 The EQUAL Dev team are planning a release on the 9th February during the day. There is no expected downtime for this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Pulling attachments across to Bootcamp learners In a previous release, we added the ability for the contact history to be copied across to EQUAL from the TSN back-office website. This release adds the ability for the attachments to also be copied across. This requires work on both the EQUAL and TSN back-office website, so you may not immediately see contact attachments until both sides are deployed. ## MFA reset process update Our existing MFA reset process requires manual intervention from the development team. To ease the burden on the development team, this process has been added as a feature to the system. Users with the new "Multi Factor Authorisation Deactivation" role will be able to manually reset an MFA secret on the users page. Please note that the system will ask for details of this MFA removal process: - A link to the request where the reset was requested - A reason why the deactivation has been requested - Confirmation of how the removal request has been verified. MFA removals will only be processed if all details are provided. Primarily, the removal request **must** be verified using a second channel (that is, you should use a different method of communication to confirm that the request is genuine): - If a user emails in, you could contact them via Teams - If they have phoned in, you could send them an email # Bug Fixes - Update cases where a link to a learner on the learner search would lead to a 404 if the learner was an external learner https://status.theskillsnetwork.com/incident/309989 Thu, 11 Jan 2024 12:46:51 -0000 https://status.theskillsnetwork.com/incident/309989#62f2e8d650fe3c745acfba63d70f88036721f527b02e503b70a2b826a66158a1 Maintenance completed https://status.theskillsnetwork.com/incident/309989 Thu, 11 Jan 2024 12:46:51 -0000 https://status.theskillsnetwork.com/incident/309989#62f2e8d650fe3c745acfba63d70f88036721f527b02e503b70a2b826a66158a1 Maintenance completed https://status.theskillsnetwork.com/incident/309989 Thu, 11 Jan 2024 12:00:00 -0000 https://status.theskillsnetwork.com/incident/309989#d92193f24ba4d9da687811efd65be1fba2fe7c0148c9005761735aaf9317a208 The EQUAL Dev team are planning a release on the 11th January during the day. There is no expected downtime for this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Preventing auto enrolment before a project start date The automatic enrolment on the TSN back-office application will now use the Project Start Date, preventing a learner from being enrolled onto a course if the project hasn't yet been started (for example, if we are assigning learners to the 24/25 academic year at the end of the 23/24 academic year). ## SWANS Feedback Structure Our feedback standard for tutors is to use the SWANS model, which provide a best practice approach to giving feedback to our learners. The SWANS model splits feedback into 4 distinct sections: - Summative feedback - An overview of the feedback - Key Strengths - The sections that the learner has done well on - Key Areas of Development - Any sections that the learner should aim to improve on - Next Steps - What the learner should look to do next Currently, internal tutors have been using this feedback structure manually by adding the titles inside the existing feedback summary - this change formalises that structure inside EQUAL. This should only affect learners on Main EQUAL, and existing feedback should remain in the existing format. If other tenancies would like to use this feedback structure, please contact the EQUAL Development Team. ## Allow more tutors to be selected as personal tutor When we initially deployed the Personal Tutor feature, we limited the list of tutors to those that could mark that specific course. This has now been expanded to allow **any** tutor that would be available on that site, regardless of whether they would mark the course or not. ## Display created date for EQUAL tenancies The EQUAL site page will now include the created date for each tenancy. We have backfilled this value for some tenancies from the auditlogs but some tenancies may not have a value available for us to pull - if you have the correct date for a tenancy and would like it to be set, please send a ticket to websupport@theskillsnetwork.com. ## LSA Final Opportunity To Submit email The LSA team have final opportunity email that they send to learners manually if they have not submitted for a long time after the deadline. This adds a field to EQUAL that track when this has been done and also updates the system to trigger sending that email using EQUAL's email system. ## Add "Send on 2nd Piece" to Project Send To College Type In EQUAL against a project there is a Send to College Type. Currently the only two options are on enrolment or on 1st piece of work. This adds an additional option to send on the second piece of work. ## Add ability to deactivate a user across all tenancies To aid in removing access to users who have since left the company, there is a new role called "Cross Site User Deactivation". Users with this role will be able to deactivate all user accounts across all sites. This is available on the "Cross Site Learner Search" page and the User Account. ## Add searchable drop downs to various pages This is a minor quality of life improvement to the quality checks and learner's submission page, which allows you to search through the dropdowns instead of having to use a long dropdown list and find the item you need. # Bug Fixes - Remove the inactive courses from the course assignment tool on the TSN backoffice site https://status.theskillsnetwork.com/incident/309989 Thu, 11 Jan 2024 12:00:00 -0000 https://status.theskillsnetwork.com/incident/309989#d92193f24ba4d9da687811efd65be1fba2fe7c0148c9005761735aaf9317a208 The EQUAL Dev team are planning a release on the 11th January during the day. There is no expected downtime for this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Preventing auto enrolment before a project start date The automatic enrolment on the TSN back-office application will now use the Project Start Date, preventing a learner from being enrolled onto a course if the project hasn't yet been started (for example, if we are assigning learners to the 24/25 academic year at the end of the 23/24 academic year). ## SWANS Feedback Structure Our feedback standard for tutors is to use the SWANS model, which provide a best practice approach to giving feedback to our learners. The SWANS model splits feedback into 4 distinct sections: - Summative feedback - An overview of the feedback - Key Strengths - The sections that the learner has done well on - Key Areas of Development - Any sections that the learner should aim to improve on - Next Steps - What the learner should look to do next Currently, internal tutors have been using this feedback structure manually by adding the titles inside the existing feedback summary - this change formalises that structure inside EQUAL. This should only affect learners on Main EQUAL, and existing feedback should remain in the existing format. If other tenancies would like to use this feedback structure, please contact the EQUAL Development Team. ## Allow more tutors to be selected as personal tutor When we initially deployed the Personal Tutor feature, we limited the list of tutors to those that could mark that specific course. This has now been expanded to allow **any** tutor that would be available on that site, regardless of whether they would mark the course or not. ## Display created date for EQUAL tenancies The EQUAL site page will now include the created date for each tenancy. We have backfilled this value for some tenancies from the auditlogs but some tenancies may not have a value available for us to pull - if you have the correct date for a tenancy and would like it to be set, please send a ticket to websupport@theskillsnetwork.com. ## LSA Final Opportunity To Submit email The LSA team have final opportunity email that they send to learners manually if they have not submitted for a long time after the deadline. This adds a field to EQUAL that track when this has been done and also updates the system to trigger sending that email using EQUAL's email system. ## Add "Send on 2nd Piece" to Project Send To College Type In EQUAL against a project there is a Send to College Type. Currently the only two options are on enrolment or on 1st piece of work. This adds an additional option to send on the second piece of work. ## Add ability to deactivate a user across all tenancies To aid in removing access to users who have since left the company, there is a new role called "Cross Site User Deactivation". Users with this role will be able to deactivate all user accounts across all sites. This is available on the "Cross Site Learner Search" page and the User Account. ## Add searchable drop downs to various pages This is a minor quality of life improvement to the quality checks and learner's submission page, which allows you to search through the dropdowns instead of having to use a long dropdown list and find the item you need. # Bug Fixes - Remove the inactive courses from the course assignment tool on the TSN backoffice site https://status.theskillsnetwork.com/incident/309989 Thu, 11 Jan 2024 12:00:00 -0000 https://status.theskillsnetwork.com/incident/309989#d92193f24ba4d9da687811efd65be1fba2fe7c0148c9005761735aaf9317a208 The EQUAL Dev team are planning a release on the 11th January during the day. There is no expected downtime for this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Preventing auto enrolment before a project start date The automatic enrolment on the TSN back-office application will now use the Project Start Date, preventing a learner from being enrolled onto a course if the project hasn't yet been started (for example, if we are assigning learners to the 24/25 academic year at the end of the 23/24 academic year). ## SWANS Feedback Structure Our feedback standard for tutors is to use the SWANS model, which provide a best practice approach to giving feedback to our learners. The SWANS model splits feedback into 4 distinct sections: - Summative feedback - An overview of the feedback - Key Strengths - The sections that the learner has done well on - Key Areas of Development - Any sections that the learner should aim to improve on - Next Steps - What the learner should look to do next Currently, internal tutors have been using this feedback structure manually by adding the titles inside the existing feedback summary - this change formalises that structure inside EQUAL. This should only affect learners on Main EQUAL, and existing feedback should remain in the existing format. If other tenancies would like to use this feedback structure, please contact the EQUAL Development Team. ## Allow more tutors to be selected as personal tutor When we initially deployed the Personal Tutor feature, we limited the list of tutors to those that could mark that specific course. This has now been expanded to allow **any** tutor that would be available on that site, regardless of whether they would mark the course or not. ## Display created date for EQUAL tenancies The EQUAL site page will now include the created date for each tenancy. We have backfilled this value for some tenancies from the auditlogs but some tenancies may not have a value available for us to pull - if you have the correct date for a tenancy and would like it to be set, please send a ticket to websupport@theskillsnetwork.com. ## LSA Final Opportunity To Submit email The LSA team have final opportunity email that they send to learners manually if they have not submitted for a long time after the deadline. This adds a field to EQUAL that track when this has been done and also updates the system to trigger sending that email using EQUAL's email system. ## Add "Send on 2nd Piece" to Project Send To College Type In EQUAL against a project there is a Send to College Type. Currently the only two options are on enrolment or on 1st piece of work. This adds an additional option to send on the second piece of work. ## Add ability to deactivate a user across all tenancies To aid in removing access to users who have since left the company, there is a new role called "Cross Site User Deactivation". Users with this role will be able to deactivate all user accounts across all sites. This is available on the "Cross Site Learner Search" page and the User Account. ## Add searchable drop downs to various pages This is a minor quality of life improvement to the quality checks and learner's submission page, which allows you to search through the dropdowns instead of having to use a long dropdown list and find the item you need. # Bug Fixes - Remove the inactive courses from the course assignment tool on the TSN backoffice site https://status.theskillsnetwork.com/incident/309989 Thu, 11 Jan 2024 12:00:00 -0000 https://status.theskillsnetwork.com/incident/309989#d92193f24ba4d9da687811efd65be1fba2fe7c0148c9005761735aaf9317a208 The EQUAL Dev team are planning a release on the 11th January during the day. There is no expected downtime for this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Preventing auto enrolment before a project start date The automatic enrolment on the TSN back-office application will now use the Project Start Date, preventing a learner from being enrolled onto a course if the project hasn't yet been started (for example, if we are assigning learners to the 24/25 academic year at the end of the 23/24 academic year). ## SWANS Feedback Structure Our feedback standard for tutors is to use the SWANS model, which provide a best practice approach to giving feedback to our learners. The SWANS model splits feedback into 4 distinct sections: - Summative feedback - An overview of the feedback - Key Strengths - The sections that the learner has done well on - Key Areas of Development - Any sections that the learner should aim to improve on - Next Steps - What the learner should look to do next Currently, internal tutors have been using this feedback structure manually by adding the titles inside the existing feedback summary - this change formalises that structure inside EQUAL. This should only affect learners on Main EQUAL, and existing feedback should remain in the existing format. If other tenancies would like to use this feedback structure, please contact the EQUAL Development Team. ## Allow more tutors to be selected as personal tutor When we initially deployed the Personal Tutor feature, we limited the list of tutors to those that could mark that specific course. This has now been expanded to allow **any** tutor that would be available on that site, regardless of whether they would mark the course or not. ## Display created date for EQUAL tenancies The EQUAL site page will now include the created date for each tenancy. We have backfilled this value for some tenancies from the auditlogs but some tenancies may not have a value available for us to pull - if you have the correct date for a tenancy and would like it to be set, please send a ticket to websupport@theskillsnetwork.com. ## LSA Final Opportunity To Submit email The LSA team have final opportunity email that they send to learners manually if they have not submitted for a long time after the deadline. This adds a field to EQUAL that track when this has been done and also updates the system to trigger sending that email using EQUAL's email system. ## Add "Send on 2nd Piece" to Project Send To College Type In EQUAL against a project there is a Send to College Type. Currently the only two options are on enrolment or on 1st piece of work. This adds an additional option to send on the second piece of work. ## Add ability to deactivate a user across all tenancies To aid in removing access to users who have since left the company, there is a new role called "Cross Site User Deactivation". Users with this role will be able to deactivate all user accounts across all sites. This is available on the "Cross Site Learner Search" page and the User Account. ## Add searchable drop downs to various pages This is a minor quality of life improvement to the quality checks and learner's submission page, which allows you to search through the dropdowns instead of having to use a long dropdown list and find the item you need. # Bug Fixes - Remove the inactive courses from the course assignment tool on the TSN backoffice site https://status.theskillsnetwork.com/incident/309989 Thu, 11 Jan 2024 12:00:00 -0000 https://status.theskillsnetwork.com/incident/309989#d92193f24ba4d9da687811efd65be1fba2fe7c0148c9005761735aaf9317a208 The EQUAL Dev team are planning a release on the 11th January during the day. There is no expected downtime for this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Preventing auto enrolment before a project start date The automatic enrolment on the TSN back-office application will now use the Project Start Date, preventing a learner from being enrolled onto a course if the project hasn't yet been started (for example, if we are assigning learners to the 24/25 academic year at the end of the 23/24 academic year). ## SWANS Feedback Structure Our feedback standard for tutors is to use the SWANS model, which provide a best practice approach to giving feedback to our learners. The SWANS model splits feedback into 4 distinct sections: - Summative feedback - An overview of the feedback - Key Strengths - The sections that the learner has done well on - Key Areas of Development - Any sections that the learner should aim to improve on - Next Steps - What the learner should look to do next Currently, internal tutors have been using this feedback structure manually by adding the titles inside the existing feedback summary - this change formalises that structure inside EQUAL. This should only affect learners on Main EQUAL, and existing feedback should remain in the existing format. If other tenancies would like to use this feedback structure, please contact the EQUAL Development Team. ## Allow more tutors to be selected as personal tutor When we initially deployed the Personal Tutor feature, we limited the list of tutors to those that could mark that specific course. This has now been expanded to allow **any** tutor that would be available on that site, regardless of whether they would mark the course or not. ## Display created date for EQUAL tenancies The EQUAL site page will now include the created date for each tenancy. We have backfilled this value for some tenancies from the auditlogs but some tenancies may not have a value available for us to pull - if you have the correct date for a tenancy and would like it to be set, please send a ticket to websupport@theskillsnetwork.com. ## LSA Final Opportunity To Submit email The LSA team have final opportunity email that they send to learners manually if they have not submitted for a long time after the deadline. This adds a field to EQUAL that track when this has been done and also updates the system to trigger sending that email using EQUAL's email system. ## Add "Send on 2nd Piece" to Project Send To College Type In EQUAL against a project there is a Send to College Type. Currently the only two options are on enrolment or on 1st piece of work. This adds an additional option to send on the second piece of work. ## Add ability to deactivate a user across all tenancies To aid in removing access to users who have since left the company, there is a new role called "Cross Site User Deactivation". Users with this role will be able to deactivate all user accounts across all sites. This is available on the "Cross Site Learner Search" page and the User Account. ## Add searchable drop downs to various pages This is a minor quality of life improvement to the quality checks and learner's submission page, which allows you to search through the dropdowns instead of having to use a long dropdown list and find the item you need. # Bug Fixes - Remove the inactive courses from the course assignment tool on the TSN backoffice site https://status.theskillsnetwork.com/incident/309989 Thu, 11 Jan 2024 12:00:00 -0000 https://status.theskillsnetwork.com/incident/309989#d92193f24ba4d9da687811efd65be1fba2fe7c0148c9005761735aaf9317a208 The EQUAL Dev team are planning a release on the 11th January during the day. There is no expected downtime for this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Preventing auto enrolment before a project start date The automatic enrolment on the TSN back-office application will now use the Project Start Date, preventing a learner from being enrolled onto a course if the project hasn't yet been started (for example, if we are assigning learners to the 24/25 academic year at the end of the 23/24 academic year). ## SWANS Feedback Structure Our feedback standard for tutors is to use the SWANS model, which provide a best practice approach to giving feedback to our learners. The SWANS model splits feedback into 4 distinct sections: - Summative feedback - An overview of the feedback - Key Strengths - The sections that the learner has done well on - Key Areas of Development - Any sections that the learner should aim to improve on - Next Steps - What the learner should look to do next Currently, internal tutors have been using this feedback structure manually by adding the titles inside the existing feedback summary - this change formalises that structure inside EQUAL. This should only affect learners on Main EQUAL, and existing feedback should remain in the existing format. If other tenancies would like to use this feedback structure, please contact the EQUAL Development Team. ## Allow more tutors to be selected as personal tutor When we initially deployed the Personal Tutor feature, we limited the list of tutors to those that could mark that specific course. This has now been expanded to allow **any** tutor that would be available on that site, regardless of whether they would mark the course or not. ## Display created date for EQUAL tenancies The EQUAL site page will now include the created date for each tenancy. We have backfilled this value for some tenancies from the auditlogs but some tenancies may not have a value available for us to pull - if you have the correct date for a tenancy and would like it to be set, please send a ticket to websupport@theskillsnetwork.com. ## LSA Final Opportunity To Submit email The LSA team have final opportunity email that they send to learners manually if they have not submitted for a long time after the deadline. This adds a field to EQUAL that track when this has been done and also updates the system to trigger sending that email using EQUAL's email system. ## Add "Send on 2nd Piece" to Project Send To College Type In EQUAL against a project there is a Send to College Type. Currently the only two options are on enrolment or on 1st piece of work. This adds an additional option to send on the second piece of work. ## Add ability to deactivate a user across all tenancies To aid in removing access to users who have since left the company, there is a new role called "Cross Site User Deactivation". Users with this role will be able to deactivate all user accounts across all sites. This is available on the "Cross Site Learner Search" page and the User Account. ## Add searchable drop downs to various pages This is a minor quality of life improvement to the quality checks and learner's submission page, which allows you to search through the dropdowns instead of having to use a long dropdown list and find the item you need. # Bug Fixes - Remove the inactive courses from the course assignment tool on the TSN backoffice site https://status.theskillsnetwork.com/incident/292727 Mon, 27 Nov 2023 15:00:00 -0000 https://status.theskillsnetwork.com/incident/292727#dfc7eed75d86afd0e86610273bd0ba2d1f72941067cd376a1cfc88055f87dc84 Issues with page changes appears to be corrected https://status.theskillsnetwork.com/incident/292727 Mon, 27 Nov 2023 14:15:00 -0000 https://status.theskillsnetwork.com/incident/292727#66803f8ade9f75e868b058b1d7c1d7794a6ec80f0b1684e9f977298fe9e78c1a We are still aware of issues affecting course content. Investigations are ongoing. https://status.theskillsnetwork.com/incident/292727 Mon, 27 Nov 2023 11:23:00 -0000 https://status.theskillsnetwork.com/incident/292727#dac0d1aa752525c7550abb9394655caf4cb79a13e890c04574f42c400f8e2174 A fix has been deployed, engineers are monitoring https://status.theskillsnetwork.com/incident/292727 Mon, 27 Nov 2023 11:04:00 -0000 https://status.theskillsnetwork.com/incident/292727#78be8fb34824dcc1f549778d6d6a3015e70cd4707d8f311331a3df81a540d750 We are aware of an issue preventing some learners from changing page in their learning materials. Investigations are ongoing https://status.theskillsnetwork.com/incident/291637 Fri, 24 Nov 2023 11:30:00 -0000 https://status.theskillsnetwork.com/incident/291637#1a4e9350cf6dc75287e7b452f561bb5c09380a111131f6895694cd3fd5ae156f Maintenance completed https://status.theskillsnetwork.com/incident/291637 Fri, 24 Nov 2023 11:30:00 -0000 https://status.theskillsnetwork.com/incident/291637#1a4e9350cf6dc75287e7b452f561bb5c09380a111131f6895694cd3fd5ae156f Maintenance completed https://status.theskillsnetwork.com/incident/291637 Fri, 24 Nov 2023 11:00:00 -0000 https://status.theskillsnetwork.com/incident/291637#be61a67805d959f0623dec72250338e31e1cf8debea6598fff914511f44f31f4 The EQUAL Dev team are planning a release on the 27th November during the day. There is no expected downtime for this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Branding update Some sections of EQUAL use the old TSN branding. This has now been updated to use our new branding guidelines and correct some other minor issues. The primary changes: - The background has been updated to the TSN Teal - The "EQUAL" on the homepage has been updated to TSN Teal - The EQUAL logo in the top right has been updated to a cleaner logo These changes may not be immediately picked up by your browser if the existing images have been cached. You can either: - Perform a hard refresh (usually by pressing Ctrl + F5) - Wait until your browser cache is expired naturally - this may take a few days ## Allow contact records to be transferred from TSN site This release adds the ability for contact records to be transferred from the TSN backoffice to EQUAL. This will allow the contact history to viewable in the EQUAL system instead of having to check both TSN and EQUAL to see what information has been recorded in both places. Any attachments will **not** be copied between the two systems - if you need to access those you should access them from TSN. The TSN backoffice will be updated in the near future to send this data. # Bug Fixes - Update the learner support dashboard to include external learners. The existing implementation meant that tutors did not have easy access to a learner that was on an external project. - The Classrooms menu item can be duplicated in some cases as part of the External Verifiers change in the previous release. This has been updated to prevent confusion. - The "Check Answer" button was marked up incorrectly which may have lead to confusion for learners using assistive technologies. This has been corrected. - The "First Date Of Learning" field could be set when a learner does not provide an answer but has moved to a different question. This has been corrected to only set it if the learner has input an answer to the question. https://status.theskillsnetwork.com/incident/291637 Fri, 24 Nov 2023 11:00:00 -0000 https://status.theskillsnetwork.com/incident/291637#be61a67805d959f0623dec72250338e31e1cf8debea6598fff914511f44f31f4 The EQUAL Dev team are planning a release on the 27th November during the day. There is no expected downtime for this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Branding update Some sections of EQUAL use the old TSN branding. This has now been updated to use our new branding guidelines and correct some other minor issues. The primary changes: - The background has been updated to the TSN Teal - The "EQUAL" on the homepage has been updated to TSN Teal - The EQUAL logo in the top right has been updated to a cleaner logo These changes may not be immediately picked up by your browser if the existing images have been cached. You can either: - Perform a hard refresh (usually by pressing Ctrl + F5) - Wait until your browser cache is expired naturally - this may take a few days ## Allow contact records to be transferred from TSN site This release adds the ability for contact records to be transferred from the TSN backoffice to EQUAL. This will allow the contact history to viewable in the EQUAL system instead of having to check both TSN and EQUAL to see what information has been recorded in both places. Any attachments will **not** be copied between the two systems - if you need to access those you should access them from TSN. The TSN backoffice will be updated in the near future to send this data. # Bug Fixes - Update the learner support dashboard to include external learners. The existing implementation meant that tutors did not have easy access to a learner that was on an external project. - The Classrooms menu item can be duplicated in some cases as part of the External Verifiers change in the previous release. This has been updated to prevent confusion. - The "Check Answer" button was marked up incorrectly which may have lead to confusion for learners using assistive technologies. This has been corrected. - The "First Date Of Learning" field could be set when a learner does not provide an answer but has moved to a different question. This has been corrected to only set it if the learner has input an answer to the question. https://status.theskillsnetwork.com/incident/287208 Tue, 14 Nov 2023 23:00:00 -0000 https://status.theskillsnetwork.com/incident/287208#c3f49a7e7cf9ad84e01e6f361f9abc2b4fa5769c0da12a179bd9ac6a4ddbd3a0 Maintenance completed https://status.theskillsnetwork.com/incident/287208 Tue, 14 Nov 2023 23:00:00 -0000 https://status.theskillsnetwork.com/incident/287208#c3f49a7e7cf9ad84e01e6f361f9abc2b4fa5769c0da12a179bd9ac6a4ddbd3a0 Maintenance completed https://status.theskillsnetwork.com/incident/287208 Tue, 14 Nov 2023 22:00:00 -0000 https://status.theskillsnetwork.com/incident/287208#da339735b5d660b9bdc4ab1520af45083c7befe34b9f8dd929bd7b09ac120563 All TSN sites will be unavailable while we release a major infrastructure upgrade. https://status.theskillsnetwork.com/incident/287208 Tue, 14 Nov 2023 22:00:00 -0000 https://status.theskillsnetwork.com/incident/287208#da339735b5d660b9bdc4ab1520af45083c7befe34b9f8dd929bd7b09ac120563 All TSN sites will be unavailable while we release a major infrastructure upgrade. https://status.theskillsnetwork.com/incident/286559 Mon, 13 Nov 2023 23:41:12 -0000 https://status.theskillsnetwork.com/incident/286559#da5b91367bd252d2545fe16106f23afda78d833d22a265ba1b155a9e005e16c6 Maintenance completed https://status.theskillsnetwork.com/incident/286559 Mon, 13 Nov 2023 23:41:12 -0000 https://status.theskillsnetwork.com/incident/286559#da5b91367bd252d2545fe16106f23afda78d833d22a265ba1b155a9e005e16c6 Maintenance completed https://status.theskillsnetwork.com/incident/286559 Mon, 13 Nov 2023 22:00:00 -0000 https://status.theskillsnetwork.com/incident/286559#3524bea5bc19b9355f9579379dce9bd8a03c802a0d2fc474e1f31d280b6bf0ea # Equal Release (13th November) The EQUAL Dev team are planning a release on the 13th November at 10pm. Downtime notices will be added to the site on the 10th November. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### Bootcamps Manual Attendance Records. We’ve begun work on the ability for Tutors to be able to deliver 1-2-1 sessions with their bootcamp learners. The first part of this comes with the ability to add manual attendance records to learner records. With this update, Tutors, Careers and LSA will be able to add records manually against a Live Learning Session. ### Visual Audit History Pages In this update, we’ve added Audit history pages to the Projects, Users and Course sections respectively. This will match the current functionality you can achieve on a learners ‘History’ tab where you can access the audit logs relevant to that learner. ### Quality Lead There is now the ability to set the quality lead on the learner's submission tab ### Practice Labs Tracking The system will now track whether a learner has accessed Practice Labs Content, primarily as a reporting driver ### Site Courses Administration Added a new role ‘Change Site Courses’ which will allow an admin readonly view of sites, with the ability to edit the courses for a site. ## Bug Fixes * Updated headers on Bootcamp pages to not produce CORS errors. * Removed additional unrequired reporting frorm the reportusage functionality. * Updated the TQUK API checks to make sure the jobs are run correctly. * Added the ability for learners to be able to share their screen during Bootcamp live learning sessions. https://status.theskillsnetwork.com/incident/286559 Mon, 13 Nov 2023 22:00:00 -0000 https://status.theskillsnetwork.com/incident/286559#3524bea5bc19b9355f9579379dce9bd8a03c802a0d2fc474e1f31d280b6bf0ea # Equal Release (13th November) The EQUAL Dev team are planning a release on the 13th November at 10pm. Downtime notices will be added to the site on the 10th November. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### Bootcamps Manual Attendance Records. We’ve begun work on the ability for Tutors to be able to deliver 1-2-1 sessions with their bootcamp learners. The first part of this comes with the ability to add manual attendance records to learner records. With this update, Tutors, Careers and LSA will be able to add records manually against a Live Learning Session. ### Visual Audit History Pages In this update, we’ve added Audit history pages to the Projects, Users and Course sections respectively. This will match the current functionality you can achieve on a learners ‘History’ tab where you can access the audit logs relevant to that learner. ### Quality Lead There is now the ability to set the quality lead on the learner's submission tab ### Practice Labs Tracking The system will now track whether a learner has accessed Practice Labs Content, primarily as a reporting driver ### Site Courses Administration Added a new role ‘Change Site Courses’ which will allow an admin readonly view of sites, with the ability to edit the courses for a site. ## Bug Fixes * Updated headers on Bootcamp pages to not produce CORS errors. * Removed additional unrequired reporting frorm the reportusage functionality. * Updated the TQUK API checks to make sure the jobs are run correctly. * Added the ability for learners to be able to share their screen during Bootcamp live learning sessions. https://status.theskillsnetwork.com/incident/286559 Mon, 13 Nov 2023 22:00:00 -0000 https://status.theskillsnetwork.com/incident/286559#3524bea5bc19b9355f9579379dce9bd8a03c802a0d2fc474e1f31d280b6bf0ea # Equal Release (13th November) The EQUAL Dev team are planning a release on the 13th November at 10pm. Downtime notices will be added to the site on the 10th November. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### Bootcamps Manual Attendance Records. We’ve begun work on the ability for Tutors to be able to deliver 1-2-1 sessions with their bootcamp learners. The first part of this comes with the ability to add manual attendance records to learner records. With this update, Tutors, Careers and LSA will be able to add records manually against a Live Learning Session. ### Visual Audit History Pages In this update, we’ve added Audit history pages to the Projects, Users and Course sections respectively. This will match the current functionality you can achieve on a learners ‘History’ tab where you can access the audit logs relevant to that learner. ### Quality Lead There is now the ability to set the quality lead on the learner's submission tab ### Practice Labs Tracking The system will now track whether a learner has accessed Practice Labs Content, primarily as a reporting driver ### Site Courses Administration Added a new role ‘Change Site Courses’ which will allow an admin readonly view of sites, with the ability to edit the courses for a site. ## Bug Fixes * Updated headers on Bootcamp pages to not produce CORS errors. * Removed additional unrequired reporting frorm the reportusage functionality. * Updated the TQUK API checks to make sure the jobs are run correctly. * Added the ability for learners to be able to share their screen during Bootcamp live learning sessions. https://status.theskillsnetwork.com/incident/286559 Mon, 13 Nov 2023 22:00:00 -0000 https://status.theskillsnetwork.com/incident/286559#3524bea5bc19b9355f9579379dce9bd8a03c802a0d2fc474e1f31d280b6bf0ea # Equal Release (13th November) The EQUAL Dev team are planning a release on the 13th November at 10pm. Downtime notices will be added to the site on the 10th November. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### Bootcamps Manual Attendance Records. We’ve begun work on the ability for Tutors to be able to deliver 1-2-1 sessions with their bootcamp learners. The first part of this comes with the ability to add manual attendance records to learner records. With this update, Tutors, Careers and LSA will be able to add records manually against a Live Learning Session. ### Visual Audit History Pages In this update, we’ve added Audit history pages to the Projects, Users and Course sections respectively. This will match the current functionality you can achieve on a learners ‘History’ tab where you can access the audit logs relevant to that learner. ### Quality Lead There is now the ability to set the quality lead on the learner's submission tab ### Practice Labs Tracking The system will now track whether a learner has accessed Practice Labs Content, primarily as a reporting driver ### Site Courses Administration Added a new role ‘Change Site Courses’ which will allow an admin readonly view of sites, with the ability to edit the courses for a site. ## Bug Fixes * Updated headers on Bootcamp pages to not produce CORS errors. * Removed additional unrequired reporting frorm the reportusage functionality. * Updated the TQUK API checks to make sure the jobs are run correctly. * Added the ability for learners to be able to share their screen during Bootcamp live learning sessions. https://status.theskillsnetwork.com/incident/286559 Mon, 13 Nov 2023 22:00:00 -0000 https://status.theskillsnetwork.com/incident/286559#3524bea5bc19b9355f9579379dce9bd8a03c802a0d2fc474e1f31d280b6bf0ea # Equal Release (13th November) The EQUAL Dev team are planning a release on the 13th November at 10pm. Downtime notices will be added to the site on the 10th November. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### Bootcamps Manual Attendance Records. We’ve begun work on the ability for Tutors to be able to deliver 1-2-1 sessions with their bootcamp learners. The first part of this comes with the ability to add manual attendance records to learner records. With this update, Tutors, Careers and LSA will be able to add records manually against a Live Learning Session. ### Visual Audit History Pages In this update, we’ve added Audit history pages to the Projects, Users and Course sections respectively. This will match the current functionality you can achieve on a learners ‘History’ tab where you can access the audit logs relevant to that learner. ### Quality Lead There is now the ability to set the quality lead on the learner's submission tab ### Practice Labs Tracking The system will now track whether a learner has accessed Practice Labs Content, primarily as a reporting driver ### Site Courses Administration Added a new role ‘Change Site Courses’ which will allow an admin readonly view of sites, with the ability to edit the courses for a site. ## Bug Fixes * Updated headers on Bootcamp pages to not produce CORS errors. * Removed additional unrequired reporting frorm the reportusage functionality. * Updated the TQUK API checks to make sure the jobs are run correctly. * Added the ability for learners to be able to share their screen during Bootcamp live learning sessions. https://status.theskillsnetwork.com/incident/286559 Mon, 13 Nov 2023 22:00:00 -0000 https://status.theskillsnetwork.com/incident/286559#3524bea5bc19b9355f9579379dce9bd8a03c802a0d2fc474e1f31d280b6bf0ea # Equal Release (13th November) The EQUAL Dev team are planning a release on the 13th November at 10pm. Downtime notices will be added to the site on the 10th November. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### Bootcamps Manual Attendance Records. We’ve begun work on the ability for Tutors to be able to deliver 1-2-1 sessions with their bootcamp learners. The first part of this comes with the ability to add manual attendance records to learner records. With this update, Tutors, Careers and LSA will be able to add records manually against a Live Learning Session. ### Visual Audit History Pages In this update, we’ve added Audit history pages to the Projects, Users and Course sections respectively. This will match the current functionality you can achieve on a learners ‘History’ tab where you can access the audit logs relevant to that learner. ### Quality Lead There is now the ability to set the quality lead on the learner's submission tab ### Practice Labs Tracking The system will now track whether a learner has accessed Practice Labs Content, primarily as a reporting driver ### Site Courses Administration Added a new role ‘Change Site Courses’ which will allow an admin readonly view of sites, with the ability to edit the courses for a site. ## Bug Fixes * Updated headers on Bootcamp pages to not produce CORS errors. * Removed additional unrequired reporting frorm the reportusage functionality. * Updated the TQUK API checks to make sure the jobs are run correctly. * Added the ability for learners to be able to share their screen during Bootcamp live learning sessions. https://status.theskillsnetwork.com/incident/286559 Mon, 13 Nov 2023 22:00:00 -0000 https://status.theskillsnetwork.com/incident/286559#3524bea5bc19b9355f9579379dce9bd8a03c802a0d2fc474e1f31d280b6bf0ea # Equal Release (13th November) The EQUAL Dev team are planning a release on the 13th November at 10pm. Downtime notices will be added to the site on the 10th November. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### Bootcamps Manual Attendance Records. We’ve begun work on the ability for Tutors to be able to deliver 1-2-1 sessions with their bootcamp learners. The first part of this comes with the ability to add manual attendance records to learner records. With this update, Tutors, Careers and LSA will be able to add records manually against a Live Learning Session. ### Visual Audit History Pages In this update, we’ve added Audit history pages to the Projects, Users and Course sections respectively. This will match the current functionality you can achieve on a learners ‘History’ tab where you can access the audit logs relevant to that learner. ### Quality Lead There is now the ability to set the quality lead on the learner's submission tab ### Practice Labs Tracking The system will now track whether a learner has accessed Practice Labs Content, primarily as a reporting driver ### Site Courses Administration Added a new role ‘Change Site Courses’ which will allow an admin readonly view of sites, with the ability to edit the courses for a site. ## Bug Fixes * Updated headers on Bootcamp pages to not produce CORS errors. * Removed additional unrequired reporting frorm the reportusage functionality. * Updated the TQUK API checks to make sure the jobs are run correctly. * Added the ability for learners to be able to share their screen during Bootcamp live learning sessions. https://status.theskillsnetwork.com/incident/286559 Mon, 13 Nov 2023 22:00:00 -0000 https://status.theskillsnetwork.com/incident/286559#3524bea5bc19b9355f9579379dce9bd8a03c802a0d2fc474e1f31d280b6bf0ea # Equal Release (13th November) The EQUAL Dev team are planning a release on the 13th November at 10pm. Downtime notices will be added to the site on the 10th November. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### Bootcamps Manual Attendance Records. We’ve begun work on the ability for Tutors to be able to deliver 1-2-1 sessions with their bootcamp learners. The first part of this comes with the ability to add manual attendance records to learner records. With this update, Tutors, Careers and LSA will be able to add records manually against a Live Learning Session. ### Visual Audit History Pages In this update, we’ve added Audit history pages to the Projects, Users and Course sections respectively. This will match the current functionality you can achieve on a learners ‘History’ tab where you can access the audit logs relevant to that learner. ### Quality Lead There is now the ability to set the quality lead on the learner's submission tab ### Practice Labs Tracking The system will now track whether a learner has accessed Practice Labs Content, primarily as a reporting driver ### Site Courses Administration Added a new role ‘Change Site Courses’ which will allow an admin readonly view of sites, with the ability to edit the courses for a site. ## Bug Fixes * Updated headers on Bootcamp pages to not produce CORS errors. * Removed additional unrequired reporting frorm the reportusage functionality. * Updated the TQUK API checks to make sure the jobs are run correctly. * Added the ability for learners to be able to share their screen during Bootcamp live learning sessions. https://status.theskillsnetwork.com/incident/286559 Mon, 13 Nov 2023 22:00:00 -0000 https://status.theskillsnetwork.com/incident/286559#3524bea5bc19b9355f9579379dce9bd8a03c802a0d2fc474e1f31d280b6bf0ea # Equal Release (13th November) The EQUAL Dev team are planning a release on the 13th November at 10pm. Downtime notices will be added to the site on the 10th November. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### Bootcamps Manual Attendance Records. We’ve begun work on the ability for Tutors to be able to deliver 1-2-1 sessions with their bootcamp learners. The first part of this comes with the ability to add manual attendance records to learner records. With this update, Tutors, Careers and LSA will be able to add records manually against a Live Learning Session. ### Visual Audit History Pages In this update, we’ve added Audit history pages to the Projects, Users and Course sections respectively. This will match the current functionality you can achieve on a learners ‘History’ tab where you can access the audit logs relevant to that learner. ### Quality Lead There is now the ability to set the quality lead on the learner's submission tab ### Practice Labs Tracking The system will now track whether a learner has accessed Practice Labs Content, primarily as a reporting driver ### Site Courses Administration Added a new role ‘Change Site Courses’ which will allow an admin readonly view of sites, with the ability to edit the courses for a site. ## Bug Fixes * Updated headers on Bootcamp pages to not produce CORS errors. * Removed additional unrequired reporting frorm the reportusage functionality. * Updated the TQUK API checks to make sure the jobs are run correctly. * Added the ability for learners to be able to share their screen during Bootcamp live learning sessions. https://status.theskillsnetwork.com/incident/286559 Mon, 13 Nov 2023 22:00:00 -0000 https://status.theskillsnetwork.com/incident/286559#3524bea5bc19b9355f9579379dce9bd8a03c802a0d2fc474e1f31d280b6bf0ea # Equal Release (13th November) The EQUAL Dev team are planning a release on the 13th November at 10pm. Downtime notices will be added to the site on the 10th November. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### Bootcamps Manual Attendance Records. We’ve begun work on the ability for Tutors to be able to deliver 1-2-1 sessions with their bootcamp learners. The first part of this comes with the ability to add manual attendance records to learner records. With this update, Tutors, Careers and LSA will be able to add records manually against a Live Learning Session. ### Visual Audit History Pages In this update, we’ve added Audit history pages to the Projects, Users and Course sections respectively. This will match the current functionality you can achieve on a learners ‘History’ tab where you can access the audit logs relevant to that learner. ### Quality Lead There is now the ability to set the quality lead on the learner's submission tab ### Practice Labs Tracking The system will now track whether a learner has accessed Practice Labs Content, primarily as a reporting driver ### Site Courses Administration Added a new role ‘Change Site Courses’ which will allow an admin readonly view of sites, with the ability to edit the courses for a site. ## Bug Fixes * Updated headers on Bootcamp pages to not produce CORS errors. * Removed additional unrequired reporting frorm the reportusage functionality. * Updated the TQUK API checks to make sure the jobs are run correctly. * Added the ability for learners to be able to share their screen during Bootcamp live learning sessions. https://status.theskillsnetwork.com/incident/286559 Mon, 13 Nov 2023 22:00:00 -0000 https://status.theskillsnetwork.com/incident/286559#3524bea5bc19b9355f9579379dce9bd8a03c802a0d2fc474e1f31d280b6bf0ea # Equal Release (13th November) The EQUAL Dev team are planning a release on the 13th November at 10pm. Downtime notices will be added to the site on the 10th November. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### Bootcamps Manual Attendance Records. We’ve begun work on the ability for Tutors to be able to deliver 1-2-1 sessions with their bootcamp learners. The first part of this comes with the ability to add manual attendance records to learner records. With this update, Tutors, Careers and LSA will be able to add records manually against a Live Learning Session. ### Visual Audit History Pages In this update, we’ve added Audit history pages to the Projects, Users and Course sections respectively. This will match the current functionality you can achieve on a learners ‘History’ tab where you can access the audit logs relevant to that learner. ### Quality Lead There is now the ability to set the quality lead on the learner's submission tab ### Practice Labs Tracking The system will now track whether a learner has accessed Practice Labs Content, primarily as a reporting driver ### Site Courses Administration Added a new role ‘Change Site Courses’ which will allow an admin readonly view of sites, with the ability to edit the courses for a site. ## Bug Fixes * Updated headers on Bootcamp pages to not produce CORS errors. * Removed additional unrequired reporting frorm the reportusage functionality. * Updated the TQUK API checks to make sure the jobs are run correctly. * Added the ability for learners to be able to share their screen during Bootcamp live learning sessions. https://status.theskillsnetwork.com/incident/286559 Mon, 13 Nov 2023 22:00:00 -0000 https://status.theskillsnetwork.com/incident/286559#3524bea5bc19b9355f9579379dce9bd8a03c802a0d2fc474e1f31d280b6bf0ea # Equal Release (13th November) The EQUAL Dev team are planning a release on the 13th November at 10pm. Downtime notices will be added to the site on the 10th November. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### Bootcamps Manual Attendance Records. We’ve begun work on the ability for Tutors to be able to deliver 1-2-1 sessions with their bootcamp learners. The first part of this comes with the ability to add manual attendance records to learner records. With this update, Tutors, Careers and LSA will be able to add records manually against a Live Learning Session. ### Visual Audit History Pages In this update, we’ve added Audit history pages to the Projects, Users and Course sections respectively. This will match the current functionality you can achieve on a learners ‘History’ tab where you can access the audit logs relevant to that learner. ### Quality Lead There is now the ability to set the quality lead on the learner's submission tab ### Practice Labs Tracking The system will now track whether a learner has accessed Practice Labs Content, primarily as a reporting driver ### Site Courses Administration Added a new role ‘Change Site Courses’ which will allow an admin readonly view of sites, with the ability to edit the courses for a site. ## Bug Fixes * Updated headers on Bootcamp pages to not produce CORS errors. * Removed additional unrequired reporting frorm the reportusage functionality. * Updated the TQUK API checks to make sure the jobs are run correctly. * Added the ability for learners to be able to share their screen during Bootcamp live learning sessions. https://status.theskillsnetwork.com/incident/286559 Mon, 13 Nov 2023 22:00:00 -0000 https://status.theskillsnetwork.com/incident/286559#3524bea5bc19b9355f9579379dce9bd8a03c802a0d2fc474e1f31d280b6bf0ea # Equal Release (13th November) The EQUAL Dev team are planning a release on the 13th November at 10pm. Downtime notices will be added to the site on the 10th November. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### Bootcamps Manual Attendance Records. We’ve begun work on the ability for Tutors to be able to deliver 1-2-1 sessions with their bootcamp learners. The first part of this comes with the ability to add manual attendance records to learner records. With this update, Tutors, Careers and LSA will be able to add records manually against a Live Learning Session. ### Visual Audit History Pages In this update, we’ve added Audit history pages to the Projects, Users and Course sections respectively. This will match the current functionality you can achieve on a learners ‘History’ tab where you can access the audit logs relevant to that learner. ### Quality Lead There is now the ability to set the quality lead on the learner's submission tab ### Practice Labs Tracking The system will now track whether a learner has accessed Practice Labs Content, primarily as a reporting driver ### Site Courses Administration Added a new role ‘Change Site Courses’ which will allow an admin readonly view of sites, with the ability to edit the courses for a site. ## Bug Fixes * Updated headers on Bootcamp pages to not produce CORS errors. * Removed additional unrequired reporting frorm the reportusage functionality. * Updated the TQUK API checks to make sure the jobs are run correctly. * Added the ability for learners to be able to share their screen during Bootcamp live learning sessions. https://status.theskillsnetwork.com/incident/286559 Mon, 13 Nov 2023 22:00:00 -0000 https://status.theskillsnetwork.com/incident/286559#3524bea5bc19b9355f9579379dce9bd8a03c802a0d2fc474e1f31d280b6bf0ea # Equal Release (13th November) The EQUAL Dev team are planning a release on the 13th November at 10pm. Downtime notices will be added to the site on the 10th November. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### Bootcamps Manual Attendance Records. We’ve begun work on the ability for Tutors to be able to deliver 1-2-1 sessions with their bootcamp learners. The first part of this comes with the ability to add manual attendance records to learner records. With this update, Tutors, Careers and LSA will be able to add records manually against a Live Learning Session. ### Visual Audit History Pages In this update, we’ve added Audit history pages to the Projects, Users and Course sections respectively. This will match the current functionality you can achieve on a learners ‘History’ tab where you can access the audit logs relevant to that learner. ### Quality Lead There is now the ability to set the quality lead on the learner's submission tab ### Practice Labs Tracking The system will now track whether a learner has accessed Practice Labs Content, primarily as a reporting driver ### Site Courses Administration Added a new role ‘Change Site Courses’ which will allow an admin readonly view of sites, with the ability to edit the courses for a site. ## Bug Fixes * Updated headers on Bootcamp pages to not produce CORS errors. * Removed additional unrequired reporting frorm the reportusage functionality. * Updated the TQUK API checks to make sure the jobs are run correctly. * Added the ability for learners to be able to share their screen during Bootcamp live learning sessions. https://status.theskillsnetwork.com/incident/286559 Mon, 13 Nov 2023 22:00:00 -0000 https://status.theskillsnetwork.com/incident/286559#3524bea5bc19b9355f9579379dce9bd8a03c802a0d2fc474e1f31d280b6bf0ea # Equal Release (13th November) The EQUAL Dev team are planning a release on the 13th November at 10pm. Downtime notices will be added to the site on the 10th November. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### Bootcamps Manual Attendance Records. We’ve begun work on the ability for Tutors to be able to deliver 1-2-1 sessions with their bootcamp learners. The first part of this comes with the ability to add manual attendance records to learner records. With this update, Tutors, Careers and LSA will be able to add records manually against a Live Learning Session. ### Visual Audit History Pages In this update, we’ve added Audit history pages to the Projects, Users and Course sections respectively. This will match the current functionality you can achieve on a learners ‘History’ tab where you can access the audit logs relevant to that learner. ### Quality Lead There is now the ability to set the quality lead on the learner's submission tab ### Practice Labs Tracking The system will now track whether a learner has accessed Practice Labs Content, primarily as a reporting driver ### Site Courses Administration Added a new role ‘Change Site Courses’ which will allow an admin readonly view of sites, with the ability to edit the courses for a site. ## Bug Fixes * Updated headers on Bootcamp pages to not produce CORS errors. * Removed additional unrequired reporting frorm the reportusage functionality. * Updated the TQUK API checks to make sure the jobs are run correctly. * Added the ability for learners to be able to share their screen during Bootcamp live learning sessions. https://status.theskillsnetwork.com/incident/286559 Mon, 13 Nov 2023 22:00:00 -0000 https://status.theskillsnetwork.com/incident/286559#3524bea5bc19b9355f9579379dce9bd8a03c802a0d2fc474e1f31d280b6bf0ea # Equal Release (13th November) The EQUAL Dev team are planning a release on the 13th November at 10pm. Downtime notices will be added to the site on the 10th November. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### Bootcamps Manual Attendance Records. We’ve begun work on the ability for Tutors to be able to deliver 1-2-1 sessions with their bootcamp learners. The first part of this comes with the ability to add manual attendance records to learner records. With this update, Tutors, Careers and LSA will be able to add records manually against a Live Learning Session. ### Visual Audit History Pages In this update, we’ve added Audit history pages to the Projects, Users and Course sections respectively. This will match the current functionality you can achieve on a learners ‘History’ tab where you can access the audit logs relevant to that learner. ### Quality Lead There is now the ability to set the quality lead on the learner's submission tab ### Practice Labs Tracking The system will now track whether a learner has accessed Practice Labs Content, primarily as a reporting driver ### Site Courses Administration Added a new role ‘Change Site Courses’ which will allow an admin readonly view of sites, with the ability to edit the courses for a site. ## Bug Fixes * Updated headers on Bootcamp pages to not produce CORS errors. * Removed additional unrequired reporting frorm the reportusage functionality. * Updated the TQUK API checks to make sure the jobs are run correctly. * Added the ability for learners to be able to share their screen during Bootcamp live learning sessions. https://status.theskillsnetwork.com/incident/286559 Mon, 13 Nov 2023 22:00:00 -0000 https://status.theskillsnetwork.com/incident/286559#3524bea5bc19b9355f9579379dce9bd8a03c802a0d2fc474e1f31d280b6bf0ea # Equal Release (13th November) The EQUAL Dev team are planning a release on the 13th November at 10pm. Downtime notices will be added to the site on the 10th November. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### Bootcamps Manual Attendance Records. We’ve begun work on the ability for Tutors to be able to deliver 1-2-1 sessions with their bootcamp learners. The first part of this comes with the ability to add manual attendance records to learner records. With this update, Tutors, Careers and LSA will be able to add records manually against a Live Learning Session. ### Visual Audit History Pages In this update, we’ve added Audit history pages to the Projects, Users and Course sections respectively. This will match the current functionality you can achieve on a learners ‘History’ tab where you can access the audit logs relevant to that learner. ### Quality Lead There is now the ability to set the quality lead on the learner's submission tab ### Practice Labs Tracking The system will now track whether a learner has accessed Practice Labs Content, primarily as a reporting driver ### Site Courses Administration Added a new role ‘Change Site Courses’ which will allow an admin readonly view of sites, with the ability to edit the courses for a site. ## Bug Fixes * Updated headers on Bootcamp pages to not produce CORS errors. * Removed additional unrequired reporting frorm the reportusage functionality. * Updated the TQUK API checks to make sure the jobs are run correctly. * Added the ability for learners to be able to share their screen during Bootcamp live learning sessions. https://status.theskillsnetwork.com/incident/286559 Mon, 13 Nov 2023 22:00:00 -0000 https://status.theskillsnetwork.com/incident/286559#3524bea5bc19b9355f9579379dce9bd8a03c802a0d2fc474e1f31d280b6bf0ea # Equal Release (13th November) The EQUAL Dev team are planning a release on the 13th November at 10pm. Downtime notices will be added to the site on the 10th November. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### Bootcamps Manual Attendance Records. We’ve begun work on the ability for Tutors to be able to deliver 1-2-1 sessions with their bootcamp learners. The first part of this comes with the ability to add manual attendance records to learner records. With this update, Tutors, Careers and LSA will be able to add records manually against a Live Learning Session. ### Visual Audit History Pages In this update, we’ve added Audit history pages to the Projects, Users and Course sections respectively. This will match the current functionality you can achieve on a learners ‘History’ tab where you can access the audit logs relevant to that learner. ### Quality Lead There is now the ability to set the quality lead on the learner's submission tab ### Practice Labs Tracking The system will now track whether a learner has accessed Practice Labs Content, primarily as a reporting driver ### Site Courses Administration Added a new role ‘Change Site Courses’ which will allow an admin readonly view of sites, with the ability to edit the courses for a site. ## Bug Fixes * Updated headers on Bootcamp pages to not produce CORS errors. * Removed additional unrequired reporting frorm the reportusage functionality. * Updated the TQUK API checks to make sure the jobs are run correctly. * Added the ability for learners to be able to share their screen during Bootcamp live learning sessions. https://status.theskillsnetwork.com/incident/275445 Fri, 20 Oct 2023 15:30:00 -0000 https://status.theskillsnetwork.com/incident/275445#b4774199bdd5c4914c81cede90196d3bb9599c58e18135b771621ef6a0b32009 Maintenance completed https://status.theskillsnetwork.com/incident/275445 Fri, 20 Oct 2023 15:30:00 -0000 https://status.theskillsnetwork.com/incident/275445#b4774199bdd5c4914c81cede90196d3bb9599c58e18135b771621ef6a0b32009 Maintenance completed https://status.theskillsnetwork.com/incident/275445 Fri, 20 Oct 2023 14:44:00 -0000 https://status.theskillsnetwork.com/incident/275445#f2ca839a3c1ca4b687b131c0dea2eaf44a5629d02f5bd8795aa58d224a37fa4d The EQUAL Dev team are planning a release on the 20th October during the day. No downtime is expected in this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Additional Welcome Contact Tracking There are two additional fields on the course tab for a learner: - Welcome Course Complete - Welcome Call Second Attempt The Welcome Course Complete field should be automatically set for learners that complete a Welcome Course enrolment (though this will not affect existing enrolments) ## Add the ability to bulk assign tutors to all cohort sessions Currently, to assign a tutor to all sessions in a cohort a user has to click through every session one by one. Since that is at least 12 sessions (and in some cases is as high as 48), this is a tedious task. This now adds a new option to the dropdown next to the "Live Learning Sessions" title which will allow you to assign a tutor to all sessions in one go. # Bug Fixes - Prevent cases where it was possible to approve or reject a request that had already been actioned - Update the assessment prompt to fit our current branding guidelines # Internal Only Updates This section doesn't need to go to any customers - this is just for awareness inside the company, in case there are any problems reported. - Some internal engineering changes have been made which will allow us to deploy more changes in the background without affecting day to day operations. As we begin to take advantage of these features, we will include more information about how they will be used. - A noisy error relating to diagnostic assessments has been silenced - A noisy error that appears if a non-existing resit is accessed has been silenced - Correct issue where triggering a course change could create confusing audit log entries. Existing audit log entries will remain https://status.theskillsnetwork.com/incident/275445 Fri, 20 Oct 2023 14:44:00 -0000 https://status.theskillsnetwork.com/incident/275445#f2ca839a3c1ca4b687b131c0dea2eaf44a5629d02f5bd8795aa58d224a37fa4d The EQUAL Dev team are planning a release on the 20th October during the day. No downtime is expected in this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Additional Welcome Contact Tracking There are two additional fields on the course tab for a learner: - Welcome Course Complete - Welcome Call Second Attempt The Welcome Course Complete field should be automatically set for learners that complete a Welcome Course enrolment (though this will not affect existing enrolments) ## Add the ability to bulk assign tutors to all cohort sessions Currently, to assign a tutor to all sessions in a cohort a user has to click through every session one by one. Since that is at least 12 sessions (and in some cases is as high as 48), this is a tedious task. This now adds a new option to the dropdown next to the "Live Learning Sessions" title which will allow you to assign a tutor to all sessions in one go. # Bug Fixes - Prevent cases where it was possible to approve or reject a request that had already been actioned - Update the assessment prompt to fit our current branding guidelines # Internal Only Updates This section doesn't need to go to any customers - this is just for awareness inside the company, in case there are any problems reported. - Some internal engineering changes have been made which will allow us to deploy more changes in the background without affecting day to day operations. As we begin to take advantage of these features, we will include more information about how they will be used. - A noisy error relating to diagnostic assessments has been silenced - A noisy error that appears if a non-existing resit is accessed has been silenced - Correct issue where triggering a course change could create confusing audit log entries. Existing audit log entries will remain https://status.theskillsnetwork.com/incident/267757 Tue, 03 Oct 2023 17:05:06 -0000 https://status.theskillsnetwork.com/incident/267757#54b248456e35ee42b32f9fc86145c7813655f115d609e6a2282a310f77b68c3b Maintenance completed https://status.theskillsnetwork.com/incident/267757 Tue, 03 Oct 2023 17:05:06 -0000 https://status.theskillsnetwork.com/incident/267757#54b248456e35ee42b32f9fc86145c7813655f115d609e6a2282a310f77b68c3b Maintenance completed https://status.theskillsnetwork.com/incident/267757 Tue, 03 Oct 2023 16:30:00 -0000 https://status.theskillsnetwork.com/incident/267757#073eca5191e62ae86a28147120f778e60f108ebc616b1c21cf0005980ab70b0c The EQUAL Dev team are planning a release on the 3rd October at 10pm. There is no expected downtime for this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Add additional deal type flags to projects This adds a new deal type to the projects page, called "LSA Services provided by External - Delivery Until 1st Submission". To differentiate this from the previous setting, the previous setting has been renamed to "LSA Services provided by External - Full Delivery" ## Make it easier to see site owners Currently, it is not easy to see at a glance what the contact email is for a tenancy. This adds this information to the search page ## Improvements to enrolment search We now include the College Query field as a search option on the enrolment search ## Improve "Invoice Required" field This improves the value to be an explicit Yes / No question, so that we can track whether a learner needs to be invoiced or whether the decision has been made to not invoice this learner. For Main EQUAL, this field will be required if the learner has been withdrawn. ## Improve the display of the diagnostic assessment reports - The document now has the TSN brand as a background image - The scoring system is no displayed as a list of boxes instead of circles - The order in which the questions are to be completed is now included in the report ## Update the manual enrolment dropdowns These dropdowns have traditionally been "standard" selects that have required scrolling through to find the specific course/project for that learner. This has now been updated to allow you to search for the right course/project. # Bug Fixes - Correct an issue where External Verifiers couldn't access contact attachments - Update the default Reset Password link to explicitly link to the correct site. This was updated in the past to refer to Main EQUAL for all learners, which caused confusion https://status.theskillsnetwork.com/incident/267757 Tue, 03 Oct 2023 16:30:00 -0000 https://status.theskillsnetwork.com/incident/267757#073eca5191e62ae86a28147120f778e60f108ebc616b1c21cf0005980ab70b0c The EQUAL Dev team are planning a release on the 3rd October at 10pm. There is no expected downtime for this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Add additional deal type flags to projects This adds a new deal type to the projects page, called "LSA Services provided by External - Delivery Until 1st Submission". To differentiate this from the previous setting, the previous setting has been renamed to "LSA Services provided by External - Full Delivery" ## Make it easier to see site owners Currently, it is not easy to see at a glance what the contact email is for a tenancy. This adds this information to the search page ## Improvements to enrolment search We now include the College Query field as a search option on the enrolment search ## Improve "Invoice Required" field This improves the value to be an explicit Yes / No question, so that we can track whether a learner needs to be invoiced or whether the decision has been made to not invoice this learner. For Main EQUAL, this field will be required if the learner has been withdrawn. ## Improve the display of the diagnostic assessment reports - The document now has the TSN brand as a background image - The scoring system is no displayed as a list of boxes instead of circles - The order in which the questions are to be completed is now included in the report ## Update the manual enrolment dropdowns These dropdowns have traditionally been "standard" selects that have required scrolling through to find the specific course/project for that learner. This has now been updated to allow you to search for the right course/project. # Bug Fixes - Correct an issue where External Verifiers couldn't access contact attachments - Update the default Reset Password link to explicitly link to the correct site. This was updated in the past to refer to Main EQUAL for all learners, which caused confusion https://status.theskillsnetwork.com/incident/267757 Tue, 03 Oct 2023 16:30:00 -0000 https://status.theskillsnetwork.com/incident/267757#073eca5191e62ae86a28147120f778e60f108ebc616b1c21cf0005980ab70b0c The EQUAL Dev team are planning a release on the 3rd October at 10pm. There is no expected downtime for this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Add additional deal type flags to projects This adds a new deal type to the projects page, called "LSA Services provided by External - Delivery Until 1st Submission". To differentiate this from the previous setting, the previous setting has been renamed to "LSA Services provided by External - Full Delivery" ## Make it easier to see site owners Currently, it is not easy to see at a glance what the contact email is for a tenancy. This adds this information to the search page ## Improvements to enrolment search We now include the College Query field as a search option on the enrolment search ## Improve "Invoice Required" field This improves the value to be an explicit Yes / No question, so that we can track whether a learner needs to be invoiced or whether the decision has been made to not invoice this learner. For Main EQUAL, this field will be required if the learner has been withdrawn. ## Improve the display of the diagnostic assessment reports - The document now has the TSN brand as a background image - The scoring system is no displayed as a list of boxes instead of circles - The order in which the questions are to be completed is now included in the report ## Update the manual enrolment dropdowns These dropdowns have traditionally been "standard" selects that have required scrolling through to find the specific course/project for that learner. This has now been updated to allow you to search for the right course/project. # Bug Fixes - Correct an issue where External Verifiers couldn't access contact attachments - Update the default Reset Password link to explicitly link to the correct site. This was updated in the past to refer to Main EQUAL for all learners, which caused confusion https://status.theskillsnetwork.com/incident/267757 Tue, 03 Oct 2023 16:30:00 -0000 https://status.theskillsnetwork.com/incident/267757#073eca5191e62ae86a28147120f778e60f108ebc616b1c21cf0005980ab70b0c The EQUAL Dev team are planning a release on the 3rd October at 10pm. There is no expected downtime for this release. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Add additional deal type flags to projects This adds a new deal type to the projects page, called "LSA Services provided by External - Delivery Until 1st Submission". To differentiate this from the previous setting, the previous setting has been renamed to "LSA Services provided by External - Full Delivery" ## Make it easier to see site owners Currently, it is not easy to see at a glance what the contact email is for a tenancy. This adds this information to the search page ## Improvements to enrolment search We now include the College Query field as a search option on the enrolment search ## Improve "Invoice Required" field This improves the value to be an explicit Yes / No question, so that we can track whether a learner needs to be invoiced or whether the decision has been made to not invoice this learner. For Main EQUAL, this field will be required if the learner has been withdrawn. ## Improve the display of the diagnostic assessment reports - The document now has the TSN brand as a background image - The scoring system is no displayed as a list of boxes instead of circles - The order in which the questions are to be completed is now included in the report ## Update the manual enrolment dropdowns These dropdowns have traditionally been "standard" selects that have required scrolling through to find the specific course/project for that learner. This has now been updated to allow you to search for the right course/project. # Bug Fixes - Correct an issue where External Verifiers couldn't access contact attachments - Update the default Reset Password link to explicitly link to the correct site. This was updated in the past to refer to Main EQUAL for all learners, which caused confusion https://status.theskillsnetwork.com/incident/260869 Mon, 18 Sep 2023 21:25:15 -0000 https://status.theskillsnetwork.com/incident/260869#a2bf2227727a286c223684b942ad53a821cbed230e5bc8e19421de97971affff Maintenance completed https://status.theskillsnetwork.com/incident/260869 Mon, 18 Sep 2023 21:25:15 -0000 https://status.theskillsnetwork.com/incident/260869#a2bf2227727a286c223684b942ad53a821cbed230e5bc8e19421de97971affff Maintenance completed https://status.theskillsnetwork.com/incident/260869 Mon, 18 Sep 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/260869#70d675b432c4c93c02e504ae61add9d4794811654b7adc717c8850719ffcc99e EQUAL will be deploying some updates at 10pm. There will be no downtime, but there may be increased errors during this deployment https://status.theskillsnetwork.com/incident/260869 Mon, 18 Sep 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/260869#70d675b432c4c93c02e504ae61add9d4794811654b7adc717c8850719ffcc99e EQUAL will be deploying some updates at 10pm. There will be no downtime, but there may be increased errors during this deployment https://status.theskillsnetwork.com/incident/260869 Mon, 18 Sep 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/260869#70d675b432c4c93c02e504ae61add9d4794811654b7adc717c8850719ffcc99e EQUAL will be deploying some updates at 10pm. There will be no downtime, but there may be increased errors during this deployment https://status.theskillsnetwork.com/incident/260869 Mon, 18 Sep 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/260869#70d675b432c4c93c02e504ae61add9d4794811654b7adc717c8850719ffcc99e EQUAL will be deploying some updates at 10pm. There will be no downtime, but there may be increased errors during this deployment https://status.theskillsnetwork.com/incident/250672 Tue, 29 Aug 2023 21:42:48 -0000 https://status.theskillsnetwork.com/incident/250672#96fe3a4d7c5ff5d7c299cfc49d483e282a00c4debf12df8c80f2d2ba72d2af8f Maintenance completed https://status.theskillsnetwork.com/incident/250672 Tue, 29 Aug 2023 21:42:48 -0000 https://status.theskillsnetwork.com/incident/250672#96fe3a4d7c5ff5d7c299cfc49d483e282a00c4debf12df8c80f2d2ba72d2af8f Maintenance completed https://status.theskillsnetwork.com/incident/250672 Tue, 29 Aug 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/250672#65be5f93490dc4573be349097c95f464e078d1781dd056f6aea5be726a202ba2 The EQUAL Dev team are planning a release on the 29th August at 10pm. Downtime notices will be added to the site on the 25th August. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### No longer supported by TSN LSA field A new field has been added that allows you to track whether a learner is no longer supported by a TSN LSA. This field is called "Delivery with Partner Date" and will be available on the Learner's Course tab. ### Make it easier to see whether a tenancy is inactive or not Currently, it is not easy to see at a glance whether a tenancy is active or not. We have updated the table that lists the tenancies to include this information. ## Bug Fixes - Moderator invoices could sometimes not include the details of the moderator (including their name and address). This has now been corrected - The "Gender" field has been renamed to "Legal Sex" - The EastSuffolk Local Authority was missing from the list of project options https://status.theskillsnetwork.com/incident/250672 Tue, 29 Aug 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/250672#65be5f93490dc4573be349097c95f464e078d1781dd056f6aea5be726a202ba2 The EQUAL Dev team are planning a release on the 29th August at 10pm. Downtime notices will be added to the site on the 25th August. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### No longer supported by TSN LSA field A new field has been added that allows you to track whether a learner is no longer supported by a TSN LSA. This field is called "Delivery with Partner Date" and will be available on the Learner's Course tab. ### Make it easier to see whether a tenancy is inactive or not Currently, it is not easy to see at a glance whether a tenancy is active or not. We have updated the table that lists the tenancies to include this information. ## Bug Fixes - Moderator invoices could sometimes not include the details of the moderator (including their name and address). This has now been corrected - The "Gender" field has been renamed to "Legal Sex" - The EastSuffolk Local Authority was missing from the list of project options https://status.theskillsnetwork.com/incident/250672 Tue, 29 Aug 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/250672#65be5f93490dc4573be349097c95f464e078d1781dd056f6aea5be726a202ba2 The EQUAL Dev team are planning a release on the 29th August at 10pm. Downtime notices will be added to the site on the 25th August. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### No longer supported by TSN LSA field A new field has been added that allows you to track whether a learner is no longer supported by a TSN LSA. This field is called "Delivery with Partner Date" and will be available on the Learner's Course tab. ### Make it easier to see whether a tenancy is inactive or not Currently, it is not easy to see at a glance whether a tenancy is active or not. We have updated the table that lists the tenancies to include this information. ## Bug Fixes - Moderator invoices could sometimes not include the details of the moderator (including their name and address). This has now been corrected - The "Gender" field has been renamed to "Legal Sex" - The EastSuffolk Local Authority was missing from the list of project options https://status.theskillsnetwork.com/incident/250672 Tue, 29 Aug 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/250672#65be5f93490dc4573be349097c95f464e078d1781dd056f6aea5be726a202ba2 The EQUAL Dev team are planning a release on the 29th August at 10pm. Downtime notices will be added to the site on the 25th August. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### No longer supported by TSN LSA field A new field has been added that allows you to track whether a learner is no longer supported by a TSN LSA. This field is called "Delivery with Partner Date" and will be available on the Learner's Course tab. ### Make it easier to see whether a tenancy is inactive or not Currently, it is not easy to see at a glance whether a tenancy is active or not. We have updated the table that lists the tenancies to include this information. ## Bug Fixes - Moderator invoices could sometimes not include the details of the moderator (including their name and address). This has now been corrected - The "Gender" field has been renamed to "Legal Sex" - The EastSuffolk Local Authority was missing from the list of project options https://status.theskillsnetwork.com/incident/250672 Tue, 29 Aug 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/250672#65be5f93490dc4573be349097c95f464e078d1781dd056f6aea5be726a202ba2 The EQUAL Dev team are planning a release on the 29th August at 10pm. Downtime notices will be added to the site on the 25th August. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### No longer supported by TSN LSA field A new field has been added that allows you to track whether a learner is no longer supported by a TSN LSA. This field is called "Delivery with Partner Date" and will be available on the Learner's Course tab. ### Make it easier to see whether a tenancy is inactive or not Currently, it is not easy to see at a glance whether a tenancy is active or not. We have updated the table that lists the tenancies to include this information. ## Bug Fixes - Moderator invoices could sometimes not include the details of the moderator (including their name and address). This has now been corrected - The "Gender" field has been renamed to "Legal Sex" - The EastSuffolk Local Authority was missing from the list of project options https://status.theskillsnetwork.com/incident/250672 Tue, 29 Aug 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/250672#65be5f93490dc4573be349097c95f464e078d1781dd056f6aea5be726a202ba2 The EQUAL Dev team are planning a release on the 29th August at 10pm. Downtime notices will be added to the site on the 25th August. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### No longer supported by TSN LSA field A new field has been added that allows you to track whether a learner is no longer supported by a TSN LSA. This field is called "Delivery with Partner Date" and will be available on the Learner's Course tab. ### Make it easier to see whether a tenancy is inactive or not Currently, it is not easy to see at a glance whether a tenancy is active or not. We have updated the table that lists the tenancies to include this information. ## Bug Fixes - Moderator invoices could sometimes not include the details of the moderator (including their name and address). This has now been corrected - The "Gender" field has been renamed to "Legal Sex" - The EastSuffolk Local Authority was missing from the list of project options https://status.theskillsnetwork.com/incident/250672 Tue, 29 Aug 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/250672#65be5f93490dc4573be349097c95f464e078d1781dd056f6aea5be726a202ba2 The EQUAL Dev team are planning a release on the 29th August at 10pm. Downtime notices will be added to the site on the 25th August. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### No longer supported by TSN LSA field A new field has been added that allows you to track whether a learner is no longer supported by a TSN LSA. This field is called "Delivery with Partner Date" and will be available on the Learner's Course tab. ### Make it easier to see whether a tenancy is inactive or not Currently, it is not easy to see at a glance whether a tenancy is active or not. We have updated the table that lists the tenancies to include this information. ## Bug Fixes - Moderator invoices could sometimes not include the details of the moderator (including their name and address). This has now been corrected - The "Gender" field has been renamed to "Legal Sex" - The EastSuffolk Local Authority was missing from the list of project options https://status.theskillsnetwork.com/incident/250672 Tue, 29 Aug 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/250672#65be5f93490dc4573be349097c95f464e078d1781dd056f6aea5be726a202ba2 The EQUAL Dev team are planning a release on the 29th August at 10pm. Downtime notices will be added to the site on the 25th August. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### No longer supported by TSN LSA field A new field has been added that allows you to track whether a learner is no longer supported by a TSN LSA. This field is called "Delivery with Partner Date" and will be available on the Learner's Course tab. ### Make it easier to see whether a tenancy is inactive or not Currently, it is not easy to see at a glance whether a tenancy is active or not. We have updated the table that lists the tenancies to include this information. ## Bug Fixes - Moderator invoices could sometimes not include the details of the moderator (including their name and address). This has now been corrected - The "Gender" field has been renamed to "Legal Sex" - The EastSuffolk Local Authority was missing from the list of project options https://status.theskillsnetwork.com/incident/250672 Tue, 29 Aug 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/250672#65be5f93490dc4573be349097c95f464e078d1781dd056f6aea5be726a202ba2 The EQUAL Dev team are planning a release on the 29th August at 10pm. Downtime notices will be added to the site on the 25th August. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### No longer supported by TSN LSA field A new field has been added that allows you to track whether a learner is no longer supported by a TSN LSA. This field is called "Delivery with Partner Date" and will be available on the Learner's Course tab. ### Make it easier to see whether a tenancy is inactive or not Currently, it is not easy to see at a glance whether a tenancy is active or not. We have updated the table that lists the tenancies to include this information. ## Bug Fixes - Moderator invoices could sometimes not include the details of the moderator (including their name and address). This has now been corrected - The "Gender" field has been renamed to "Legal Sex" - The EastSuffolk Local Authority was missing from the list of project options https://status.theskillsnetwork.com/incident/250672 Tue, 29 Aug 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/250672#65be5f93490dc4573be349097c95f464e078d1781dd056f6aea5be726a202ba2 The EQUAL Dev team are planning a release on the 29th August at 10pm. Downtime notices will be added to the site on the 25th August. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### No longer supported by TSN LSA field A new field has been added that allows you to track whether a learner is no longer supported by a TSN LSA. This field is called "Delivery with Partner Date" and will be available on the Learner's Course tab. ### Make it easier to see whether a tenancy is inactive or not Currently, it is not easy to see at a glance whether a tenancy is active or not. We have updated the table that lists the tenancies to include this information. ## Bug Fixes - Moderator invoices could sometimes not include the details of the moderator (including their name and address). This has now been corrected - The "Gender" field has been renamed to "Legal Sex" - The EastSuffolk Local Authority was missing from the list of project options https://status.theskillsnetwork.com/incident/243581 Thu, 10 Aug 2023 11:36:32 -0000 https://status.theskillsnetwork.com/incident/243581#ac40cb7d7072bb0e73fb3015f0b24577d2cc78e7e32878f0e219b170c3e3939b Maintenance completed https://status.theskillsnetwork.com/incident/243581 Thu, 10 Aug 2023 11:36:32 -0000 https://status.theskillsnetwork.com/incident/243581#ac40cb7d7072bb0e73fb3015f0b24577d2cc78e7e32878f0e219b170c3e3939b Maintenance completed https://status.theskillsnetwork.com/incident/243581 Thu, 10 Aug 2023 11:00:00 -0000 https://status.theskillsnetwork.com/incident/243581#cf8764d558176c2a23c21740cf0c6799bb60cdc5c9056e5ea950d67eee1e401c The EQUAL Dev team are planning a release on the 8th August. After the successful delivery of the zero-downtime release last month, we will be again doing a zero-downtime release during the day. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### Update to initial assessments We have updated the initial assessment feature to change the tone if a learner is unsuccessful. Learners can also download their IA results as a PDF ### Updates to placeholder enrolments Originally, placeholder enrolments set a placeholder value for the learner's address etc. This has now been changed to require that from the learner. ### Include Learner Intent Information with Bootcamps Applications Similar to the release a few months back that included learner intents when being enrolled, this information is now included for Bootcamps enrolments. ### Add ability to preview diagnostic assessment questions It was previously not possible to preview the diagnostic assessment questions, requiring you to manually set up a diagnostic assessment up on a test learner to verify that it works correctly. This adds the ability to preview a diagnostic assessment question, similar to the content authoring preview. ### Add ability to search learner by phone number We will be adding a search option on the Learner Search page to allow you to search by phone number. As part of this process, we will be taking the steps to standardise all phone numbers from the +44 format to 0… to allow this search to be performant which will take a few days in the background. ### Add the ability to add captions to tables It is now possible to add a caption to a table as part of content authoring. ## Bug Fixes * TQUK certificate files included the course name, which would then hit the character limit for a file on Windows devices. We have now removed the course name from those files * It was possible to "drag" a value into an input on EQUAL and paste that value, even if the paste is disabled. This has now been corrected https://status.theskillsnetwork.com/incident/243581 Thu, 10 Aug 2023 11:00:00 -0000 https://status.theskillsnetwork.com/incident/243581#cf8764d558176c2a23c21740cf0c6799bb60cdc5c9056e5ea950d67eee1e401c The EQUAL Dev team are planning a release on the 8th August. After the successful delivery of the zero-downtime release last month, we will be again doing a zero-downtime release during the day. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### Update to initial assessments We have updated the initial assessment feature to change the tone if a learner is unsuccessful. Learners can also download their IA results as a PDF ### Updates to placeholder enrolments Originally, placeholder enrolments set a placeholder value for the learner's address etc. This has now been changed to require that from the learner. ### Include Learner Intent Information with Bootcamps Applications Similar to the release a few months back that included learner intents when being enrolled, this information is now included for Bootcamps enrolments. ### Add ability to preview diagnostic assessment questions It was previously not possible to preview the diagnostic assessment questions, requiring you to manually set up a diagnostic assessment up on a test learner to verify that it works correctly. This adds the ability to preview a diagnostic assessment question, similar to the content authoring preview. ### Add ability to search learner by phone number We will be adding a search option on the Learner Search page to allow you to search by phone number. As part of this process, we will be taking the steps to standardise all phone numbers from the +44 format to 0… to allow this search to be performant which will take a few days in the background. ### Add the ability to add captions to tables It is now possible to add a caption to a table as part of content authoring. ## Bug Fixes * TQUK certificate files included the course name, which would then hit the character limit for a file on Windows devices. We have now removed the course name from those files * It was possible to "drag" a value into an input on EQUAL and paste that value, even if the paste is disabled. This has now been corrected https://status.theskillsnetwork.com/incident/243581 Thu, 10 Aug 2023 11:00:00 -0000 https://status.theskillsnetwork.com/incident/243581#cf8764d558176c2a23c21740cf0c6799bb60cdc5c9056e5ea950d67eee1e401c The EQUAL Dev team are planning a release on the 8th August. After the successful delivery of the zero-downtime release last month, we will be again doing a zero-downtime release during the day. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### Update to initial assessments We have updated the initial assessment feature to change the tone if a learner is unsuccessful. Learners can also download their IA results as a PDF ### Updates to placeholder enrolments Originally, placeholder enrolments set a placeholder value for the learner's address etc. This has now been changed to require that from the learner. ### Include Learner Intent Information with Bootcamps Applications Similar to the release a few months back that included learner intents when being enrolled, this information is now included for Bootcamps enrolments. ### Add ability to preview diagnostic assessment questions It was previously not possible to preview the diagnostic assessment questions, requiring you to manually set up a diagnostic assessment up on a test learner to verify that it works correctly. This adds the ability to preview a diagnostic assessment question, similar to the content authoring preview. ### Add ability to search learner by phone number We will be adding a search option on the Learner Search page to allow you to search by phone number. As part of this process, we will be taking the steps to standardise all phone numbers from the +44 format to 0… to allow this search to be performant which will take a few days in the background. ### Add the ability to add captions to tables It is now possible to add a caption to a table as part of content authoring. ## Bug Fixes * TQUK certificate files included the course name, which would then hit the character limit for a file on Windows devices. We have now removed the course name from those files * It was possible to "drag" a value into an input on EQUAL and paste that value, even if the paste is disabled. This has now been corrected https://status.theskillsnetwork.com/incident/243581 Thu, 10 Aug 2023 11:00:00 -0000 https://status.theskillsnetwork.com/incident/243581#cf8764d558176c2a23c21740cf0c6799bb60cdc5c9056e5ea950d67eee1e401c The EQUAL Dev team are planning a release on the 8th August. After the successful delivery of the zero-downtime release last month, we will be again doing a zero-downtime release during the day. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### Update to initial assessments We have updated the initial assessment feature to change the tone if a learner is unsuccessful. Learners can also download their IA results as a PDF ### Updates to placeholder enrolments Originally, placeholder enrolments set a placeholder value for the learner's address etc. This has now been changed to require that from the learner. ### Include Learner Intent Information with Bootcamps Applications Similar to the release a few months back that included learner intents when being enrolled, this information is now included for Bootcamps enrolments. ### Add ability to preview diagnostic assessment questions It was previously not possible to preview the diagnostic assessment questions, requiring you to manually set up a diagnostic assessment up on a test learner to verify that it works correctly. This adds the ability to preview a diagnostic assessment question, similar to the content authoring preview. ### Add ability to search learner by phone number We will be adding a search option on the Learner Search page to allow you to search by phone number. As part of this process, we will be taking the steps to standardise all phone numbers from the +44 format to 0… to allow this search to be performant which will take a few days in the background. ### Add the ability to add captions to tables It is now possible to add a caption to a table as part of content authoring. ## Bug Fixes * TQUK certificate files included the course name, which would then hit the character limit for a file on Windows devices. We have now removed the course name from those files * It was possible to "drag" a value into an input on EQUAL and paste that value, even if the paste is disabled. This has now been corrected https://status.theskillsnetwork.com/incident/243581 Thu, 10 Aug 2023 11:00:00 -0000 https://status.theskillsnetwork.com/incident/243581#cf8764d558176c2a23c21740cf0c6799bb60cdc5c9056e5ea950d67eee1e401c The EQUAL Dev team are planning a release on the 8th August. After the successful delivery of the zero-downtime release last month, we will be again doing a zero-downtime release during the day. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### Update to initial assessments We have updated the initial assessment feature to change the tone if a learner is unsuccessful. Learners can also download their IA results as a PDF ### Updates to placeholder enrolments Originally, placeholder enrolments set a placeholder value for the learner's address etc. This has now been changed to require that from the learner. ### Include Learner Intent Information with Bootcamps Applications Similar to the release a few months back that included learner intents when being enrolled, this information is now included for Bootcamps enrolments. ### Add ability to preview diagnostic assessment questions It was previously not possible to preview the diagnostic assessment questions, requiring you to manually set up a diagnostic assessment up on a test learner to verify that it works correctly. This adds the ability to preview a diagnostic assessment question, similar to the content authoring preview. ### Add ability to search learner by phone number We will be adding a search option on the Learner Search page to allow you to search by phone number. As part of this process, we will be taking the steps to standardise all phone numbers from the +44 format to 0… to allow this search to be performant which will take a few days in the background. ### Add the ability to add captions to tables It is now possible to add a caption to a table as part of content authoring. ## Bug Fixes * TQUK certificate files included the course name, which would then hit the character limit for a file on Windows devices. We have now removed the course name from those files * It was possible to "drag" a value into an input on EQUAL and paste that value, even if the paste is disabled. This has now been corrected https://status.theskillsnetwork.com/incident/243581 Thu, 10 Aug 2023 11:00:00 -0000 https://status.theskillsnetwork.com/incident/243581#cf8764d558176c2a23c21740cf0c6799bb60cdc5c9056e5ea950d67eee1e401c The EQUAL Dev team are planning a release on the 8th August. After the successful delivery of the zero-downtime release last month, we will be again doing a zero-downtime release during the day. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### Update to initial assessments We have updated the initial assessment feature to change the tone if a learner is unsuccessful. Learners can also download their IA results as a PDF ### Updates to placeholder enrolments Originally, placeholder enrolments set a placeholder value for the learner's address etc. This has now been changed to require that from the learner. ### Include Learner Intent Information with Bootcamps Applications Similar to the release a few months back that included learner intents when being enrolled, this information is now included for Bootcamps enrolments. ### Add ability to preview diagnostic assessment questions It was previously not possible to preview the diagnostic assessment questions, requiring you to manually set up a diagnostic assessment up on a test learner to verify that it works correctly. This adds the ability to preview a diagnostic assessment question, similar to the content authoring preview. ### Add ability to search learner by phone number We will be adding a search option on the Learner Search page to allow you to search by phone number. As part of this process, we will be taking the steps to standardise all phone numbers from the +44 format to 0… to allow this search to be performant which will take a few days in the background. ### Add the ability to add captions to tables It is now possible to add a caption to a table as part of content authoring. ## Bug Fixes * TQUK certificate files included the course name, which would then hit the character limit for a file on Windows devices. We have now removed the course name from those files * It was possible to "drag" a value into an input on EQUAL and paste that value, even if the paste is disabled. This has now been corrected https://status.theskillsnetwork.com/incident/234878 Tue, 25 Jul 2023 22:11:38 -0000 https://status.theskillsnetwork.com/incident/234878#0166a7946414fc7b94d02af2a7f8ee5fa47ef42b917816ce165b51b19910bda6 Maintenance completed https://status.theskillsnetwork.com/incident/234878 Tue, 25 Jul 2023 22:11:38 -0000 https://status.theskillsnetwork.com/incident/234878#0166a7946414fc7b94d02af2a7f8ee5fa47ef42b917816ce165b51b19910bda6 Maintenance completed https://status.theskillsnetwork.com/incident/234878 Tue, 25 Jul 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/234878#3e118fcf647ec38a89a271b63f162643f5e5ab5ca7592987f3035596dd47adb2 The EQUAL Dev team are planning a release on the 25th July at 10pm. Downtime notices will be added to the site on the 20th July. https://status.theskillsnetwork.com/incident/234878 Tue, 25 Jul 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/234878#3e118fcf647ec38a89a271b63f162643f5e5ab5ca7592987f3035596dd47adb2 The EQUAL Dev team are planning a release on the 25th July at 10pm. Downtime notices will be added to the site on the 20th July. https://status.theskillsnetwork.com/incident/234878 Tue, 25 Jul 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/234878#3e118fcf647ec38a89a271b63f162643f5e5ab5ca7592987f3035596dd47adb2 The EQUAL Dev team are planning a release on the 25th July at 10pm. Downtime notices will be added to the site on the 20th July. https://status.theskillsnetwork.com/incident/234878 Tue, 25 Jul 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/234878#3e118fcf647ec38a89a271b63f162643f5e5ab5ca7592987f3035596dd47adb2 The EQUAL Dev team are planning a release on the 25th July at 10pm. Downtime notices will be added to the site on the 20th July. https://status.theskillsnetwork.com/incident/234878 Tue, 25 Jul 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/234878#3e118fcf647ec38a89a271b63f162643f5e5ab5ca7592987f3035596dd47adb2 The EQUAL Dev team are planning a release on the 25th July at 10pm. Downtime notices will be added to the site on the 20th July. https://status.theskillsnetwork.com/incident/234878 Tue, 25 Jul 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/234878#3e118fcf647ec38a89a271b63f162643f5e5ab5ca7592987f3035596dd47adb2 The EQUAL Dev team are planning a release on the 25th July at 10pm. Downtime notices will be added to the site on the 20th July. https://status.theskillsnetwork.com/incident/234878 Tue, 25 Jul 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/234878#3e118fcf647ec38a89a271b63f162643f5e5ab5ca7592987f3035596dd47adb2 The EQUAL Dev team are planning a release on the 25th July at 10pm. Downtime notices will be added to the site on the 20th July. https://status.theskillsnetwork.com/incident/234878 Tue, 25 Jul 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/234878#3e118fcf647ec38a89a271b63f162643f5e5ab5ca7592987f3035596dd47adb2 The EQUAL Dev team are planning a release on the 25th July at 10pm. Downtime notices will be added to the site on the 20th July. https://status.theskillsnetwork.com/incident/234878 Tue, 25 Jul 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/234878#3e118fcf647ec38a89a271b63f162643f5e5ab5ca7592987f3035596dd47adb2 The EQUAL Dev team are planning a release on the 25th July at 10pm. Downtime notices will be added to the site on the 20th July. https://status.theskillsnetwork.com/incident/234878 Tue, 25 Jul 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/234878#3e118fcf647ec38a89a271b63f162643f5e5ab5ca7592987f3035596dd47adb2 The EQUAL Dev team are planning a release on the 25th July at 10pm. Downtime notices will be added to the site on the 20th July. https://status.theskillsnetwork.com/incident/231886 Wed, 12 Jul 2023 08:30:00 -0000 https://status.theskillsnetwork.com/incident/231886#2fcdea609a04a972a6049c64908f1e813254afad3ff21c613e6d5453b5c12450 Issues with PDFs should be resolved https://status.theskillsnetwork.com/incident/231886 Wed, 12 Jul 2023 07:35:00 -0000 https://status.theskillsnetwork.com/incident/231886#756cbfb524f47e41526311e05635bdc6670c118e8d8135247ed23c8e05d4cdcd We are aware of issues with generating some PDFs, including certificates. Engineers are monitoring https://status.theskillsnetwork.com/incident/228988 Tue, 11 Jul 2023 21:26:34 -0000 https://status.theskillsnetwork.com/incident/228988#0a1a07a17d103a8ac6258e9cfe6e9b7bbc3a567a4cfa98f56e34c0bb52232bfa Maintenance completed https://status.theskillsnetwork.com/incident/228988 Tue, 11 Jul 2023 21:26:34 -0000 https://status.theskillsnetwork.com/incident/228988#0a1a07a17d103a8ac6258e9cfe6e9b7bbc3a567a4cfa98f56e34c0bb52232bfa Maintenance completed https://status.theskillsnetwork.com/incident/228988 Tue, 11 Jul 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/228988#bffa337ac6300000e6fac64f58a73cf6eea7973f587c6c962698a52cd4e9228f The EQUAL Dev team are planning a release on the 11th July at 10pm. This release will have no user facing features and is to allow upgrades to various components used by the system. https://status.theskillsnetwork.com/incident/228988 Tue, 11 Jul 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/228988#bffa337ac6300000e6fac64f58a73cf6eea7973f587c6c962698a52cd4e9228f The EQUAL Dev team are planning a release on the 11th July at 10pm. This release will have no user facing features and is to allow upgrades to various components used by the system. https://status.theskillsnetwork.com/incident/228988 Tue, 11 Jul 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/228988#bffa337ac6300000e6fac64f58a73cf6eea7973f587c6c962698a52cd4e9228f The EQUAL Dev team are planning a release on the 11th July at 10pm. This release will have no user facing features and is to allow upgrades to various components used by the system. https://status.theskillsnetwork.com/incident/228988 Tue, 11 Jul 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/228988#bffa337ac6300000e6fac64f58a73cf6eea7973f587c6c962698a52cd4e9228f The EQUAL Dev team are planning a release on the 11th July at 10pm. This release will have no user facing features and is to allow upgrades to various components used by the system. https://status.theskillsnetwork.com/incident/228988 Tue, 11 Jul 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/228988#bffa337ac6300000e6fac64f58a73cf6eea7973f587c6c962698a52cd4e9228f The EQUAL Dev team are planning a release on the 11th July at 10pm. This release will have no user facing features and is to allow upgrades to various components used by the system. https://status.theskillsnetwork.com/incident/228988 Tue, 11 Jul 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/228988#bffa337ac6300000e6fac64f58a73cf6eea7973f587c6c962698a52cd4e9228f The EQUAL Dev team are planning a release on the 11th July at 10pm. This release will have no user facing features and is to allow upgrades to various components used by the system. https://status.theskillsnetwork.com/incident/228988 Tue, 11 Jul 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/228988#bffa337ac6300000e6fac64f58a73cf6eea7973f587c6c962698a52cd4e9228f The EQUAL Dev team are planning a release on the 11th July at 10pm. This release will have no user facing features and is to allow upgrades to various components used by the system. https://status.theskillsnetwork.com/incident/228988 Tue, 11 Jul 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/228988#bffa337ac6300000e6fac64f58a73cf6eea7973f587c6c962698a52cd4e9228f The EQUAL Dev team are planning a release on the 11th July at 10pm. This release will have no user facing features and is to allow upgrades to various components used by the system. https://status.theskillsnetwork.com/incident/228988 Tue, 11 Jul 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/228988#bffa337ac6300000e6fac64f58a73cf6eea7973f587c6c962698a52cd4e9228f The EQUAL Dev team are planning a release on the 11th July at 10pm. This release will have no user facing features and is to allow upgrades to various components used by the system. https://status.theskillsnetwork.com/incident/228988 Tue, 11 Jul 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/228988#bffa337ac6300000e6fac64f58a73cf6eea7973f587c6c962698a52cd4e9228f The EQUAL Dev team are planning a release on the 11th July at 10pm. This release will have no user facing features and is to allow upgrades to various components used by the system. https://status.theskillsnetwork.com/incident/226604 Fri, 30 Jun 2023 08:19:00 -0000 https://status.theskillsnetwork.com/incident/226604#bcf7bc8aebb6666dad9d71e43771b6d4eef8be10cc39c5f3366f65f42633c7c3 We have identified the issue with the submissions search and deployed a fix https://status.theskillsnetwork.com/incident/226604 Fri, 30 Jun 2023 08:13:00 -0000 https://status.theskillsnetwork.com/incident/226604#62e421e083ed75f3638372a19ff8cba22bba713cc0b6e2f65fc729a9df455bbb Engineering are investigating reports of the submissions search not loading https://status.theskillsnetwork.com/incident/226355 Thu, 29 Jun 2023 19:15:00 -0000 https://status.theskillsnetwork.com/incident/226355#dd51febbbc2d1503844967c23c4ba0e99f5054af972580e6281ed23588771af0 Maintenance completed https://status.theskillsnetwork.com/incident/226355 Thu, 29 Jun 2023 19:00:00 -0000 https://status.theskillsnetwork.com/incident/226355#52ce1521f68d43416dced704103271b525d5ec411761518b4dc241aa85cfe3a0 TSN website will be down while we update the database server. https://status.theskillsnetwork.com/incident/225740 Wed, 28 Jun 2023 19:10:00 -0000 https://status.theskillsnetwork.com/incident/225740#7cf7822584ab541aec51f2479ca4fc3e9fba32407948ae2c8982b23639b3609a Maintenance completed https://status.theskillsnetwork.com/incident/225740 Wed, 28 Jun 2023 19:10:00 -0000 https://status.theskillsnetwork.com/incident/225740#7cf7822584ab541aec51f2479ca4fc3e9fba32407948ae2c8982b23639b3609a Maintenance completed https://status.theskillsnetwork.com/incident/225740 Wed, 28 Jun 2023 19:00:00 -0000 https://status.theskillsnetwork.com/incident/225740#52e86a983cefbf9ece6be3cd64da9e71b3a3f56a561babfabbf1abdcfd00852a Website will be in maintenance mode temporarily while updates are ran. https://status.theskillsnetwork.com/incident/225740 Wed, 28 Jun 2023 19:00:00 -0000 https://status.theskillsnetwork.com/incident/225740#52e86a983cefbf9ece6be3cd64da9e71b3a3f56a561babfabbf1abdcfd00852a Website will be in maintenance mode temporarily while updates are ran. https://status.theskillsnetwork.com/incident/225271 Tue, 27 Jun 2023 11:03:55 -0000 https://status.theskillsnetwork.com/incident/225271#e3d9a1737dc6892de42beaf0661eed48ff767492ddb7d0ef8a0a09ea0030b96e Maintenance completed https://status.theskillsnetwork.com/incident/225271 Tue, 27 Jun 2023 11:03:55 -0000 https://status.theskillsnetwork.com/incident/225271#e3d9a1737dc6892de42beaf0661eed48ff767492ddb7d0ef8a0a09ea0030b96e Maintenance completed https://status.theskillsnetwork.com/incident/225271 Tue, 27 Jun 2023 10:00:00 -0000 https://status.theskillsnetwork.com/incident/225271#380a86e1e0930eaf2124a187190b240772f126868c0018cce63b3c6f50a43236 EQUAL will be undergoing maintenance today. No downtime is expected https://status.theskillsnetwork.com/incident/225271 Tue, 27 Jun 2023 10:00:00 -0000 https://status.theskillsnetwork.com/incident/225271#380a86e1e0930eaf2124a187190b240772f126868c0018cce63b3c6f50a43236 EQUAL will be undergoing maintenance today. No downtime is expected https://status.theskillsnetwork.com/incident/225271 Tue, 27 Jun 2023 10:00:00 -0000 https://status.theskillsnetwork.com/incident/225271#380a86e1e0930eaf2124a187190b240772f126868c0018cce63b3c6f50a43236 EQUAL will be undergoing maintenance today. No downtime is expected https://status.theskillsnetwork.com/incident/225271 Tue, 27 Jun 2023 10:00:00 -0000 https://status.theskillsnetwork.com/incident/225271#380a86e1e0930eaf2124a187190b240772f126868c0018cce63b3c6f50a43236 EQUAL will be undergoing maintenance today. No downtime is expected https://status.theskillsnetwork.com/incident/225271 Tue, 27 Jun 2023 10:00:00 -0000 https://status.theskillsnetwork.com/incident/225271#380a86e1e0930eaf2124a187190b240772f126868c0018cce63b3c6f50a43236 EQUAL will be undergoing maintenance today. No downtime is expected https://status.theskillsnetwork.com/incident/225271 Tue, 27 Jun 2023 10:00:00 -0000 https://status.theskillsnetwork.com/incident/225271#380a86e1e0930eaf2124a187190b240772f126868c0018cce63b3c6f50a43236 EQUAL will be undergoing maintenance today. No downtime is expected https://status.theskillsnetwork.com/incident/225271 Tue, 27 Jun 2023 10:00:00 -0000 https://status.theskillsnetwork.com/incident/225271#380a86e1e0930eaf2124a187190b240772f126868c0018cce63b3c6f50a43236 EQUAL will be undergoing maintenance today. No downtime is expected https://status.theskillsnetwork.com/incident/225271 Tue, 27 Jun 2023 10:00:00 -0000 https://status.theskillsnetwork.com/incident/225271#380a86e1e0930eaf2124a187190b240772f126868c0018cce63b3c6f50a43236 EQUAL will be undergoing maintenance today. No downtime is expected https://status.theskillsnetwork.com/incident/209111 Tue, 23 May 2023 21:52:52 -0000 https://status.theskillsnetwork.com/incident/209111#6d2d989a6a8255ab30b1fb26bd7bd5b9928585129d1c12cf1c13d8f1901f2876 Maintenance completed https://status.theskillsnetwork.com/incident/209111 Tue, 23 May 2023 21:52:52 -0000 https://status.theskillsnetwork.com/incident/209111#6d2d989a6a8255ab30b1fb26bd7bd5b9928585129d1c12cf1c13d8f1901f2876 Maintenance completed https://status.theskillsnetwork.com/incident/209111 Tue, 23 May 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/209111#16edf6a2c6a577f659f068171b1647470ea0ab53e8b4961737c3202817ed4e63 The EQUAL Dev team are planning a release on the 23rd May at 10pm. Downtime notices will be added to the site on the 19th May. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Enable Extension Requests for External Services We have recently released the ability for learners to request an extension on the due date for each of their units. Currently, this feature is only available on Main EQUAL. This has been changed to allow learners who are on "external" projects to request an extension if: - The learner is marked as an External Learner (that is, they initially appear on Main EQUAL and then are made visible to the Third Party) - The project has the "LSA Services Provided by External" box checked ## Crossreferencing Field It is now possible to track whether Crossreferencing has been completed by a learner. This appears on the QA tab of a learner. ## Add ability to relate courses to Main EQUAL courses As part of a long running development to improve the efficiency of assigning learners to projects, it is now possible to mark a course as "reimplementing" another course. This is primarily useful for external projects where the tenancy has a slightly different version of the course (e.g. to remove TSN branding). Cloning a course will automatically set this field, as we expect this to be the right approach in most cases. # Bug Fixes - The IdentifyImage component does not show the image on tenancies when the tutor is marking them. This has been corrected - Learner Groups did not appear when enrolling learners manually if one of the potential tutors for those groups did not have any courses. This has been corrected - There existed a path where a learner could log into the system without passing a 2 factor authentication challenge through the placeholder enrolment process. This has been corrected. https://status.theskillsnetwork.com/incident/209111 Tue, 23 May 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/209111#16edf6a2c6a577f659f068171b1647470ea0ab53e8b4961737c3202817ed4e63 The EQUAL Dev team are planning a release on the 23rd May at 10pm. Downtime notices will be added to the site on the 19th May. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Enable Extension Requests for External Services We have recently released the ability for learners to request an extension on the due date for each of their units. Currently, this feature is only available on Main EQUAL. This has been changed to allow learners who are on "external" projects to request an extension if: - The learner is marked as an External Learner (that is, they initially appear on Main EQUAL and then are made visible to the Third Party) - The project has the "LSA Services Provided by External" box checked ## Crossreferencing Field It is now possible to track whether Crossreferencing has been completed by a learner. This appears on the QA tab of a learner. ## Add ability to relate courses to Main EQUAL courses As part of a long running development to improve the efficiency of assigning learners to projects, it is now possible to mark a course as "reimplementing" another course. This is primarily useful for external projects where the tenancy has a slightly different version of the course (e.g. to remove TSN branding). Cloning a course will automatically set this field, as we expect this to be the right approach in most cases. # Bug Fixes - The IdentifyImage component does not show the image on tenancies when the tutor is marking them. This has been corrected - Learner Groups did not appear when enrolling learners manually if one of the potential tutors for those groups did not have any courses. This has been corrected - There existed a path where a learner could log into the system without passing a 2 factor authentication challenge through the placeholder enrolment process. This has been corrected. https://status.theskillsnetwork.com/incident/209111 Tue, 23 May 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/209111#16edf6a2c6a577f659f068171b1647470ea0ab53e8b4961737c3202817ed4e63 The EQUAL Dev team are planning a release on the 23rd May at 10pm. Downtime notices will be added to the site on the 19th May. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Enable Extension Requests for External Services We have recently released the ability for learners to request an extension on the due date for each of their units. Currently, this feature is only available on Main EQUAL. This has been changed to allow learners who are on "external" projects to request an extension if: - The learner is marked as an External Learner (that is, they initially appear on Main EQUAL and then are made visible to the Third Party) - The project has the "LSA Services Provided by External" box checked ## Crossreferencing Field It is now possible to track whether Crossreferencing has been completed by a learner. This appears on the QA tab of a learner. ## Add ability to relate courses to Main EQUAL courses As part of a long running development to improve the efficiency of assigning learners to projects, it is now possible to mark a course as "reimplementing" another course. This is primarily useful for external projects where the tenancy has a slightly different version of the course (e.g. to remove TSN branding). Cloning a course will automatically set this field, as we expect this to be the right approach in most cases. # Bug Fixes - The IdentifyImage component does not show the image on tenancies when the tutor is marking them. This has been corrected - Learner Groups did not appear when enrolling learners manually if one of the potential tutors for those groups did not have any courses. This has been corrected - There existed a path where a learner could log into the system without passing a 2 factor authentication challenge through the placeholder enrolment process. This has been corrected. https://status.theskillsnetwork.com/incident/209111 Tue, 23 May 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/209111#16edf6a2c6a577f659f068171b1647470ea0ab53e8b4961737c3202817ed4e63 The EQUAL Dev team are planning a release on the 23rd May at 10pm. Downtime notices will be added to the site on the 19th May. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Enable Extension Requests for External Services We have recently released the ability for learners to request an extension on the due date for each of their units. Currently, this feature is only available on Main EQUAL. This has been changed to allow learners who are on "external" projects to request an extension if: - The learner is marked as an External Learner (that is, they initially appear on Main EQUAL and then are made visible to the Third Party) - The project has the "LSA Services Provided by External" box checked ## Crossreferencing Field It is now possible to track whether Crossreferencing has been completed by a learner. This appears on the QA tab of a learner. ## Add ability to relate courses to Main EQUAL courses As part of a long running development to improve the efficiency of assigning learners to projects, it is now possible to mark a course as "reimplementing" another course. This is primarily useful for external projects where the tenancy has a slightly different version of the course (e.g. to remove TSN branding). Cloning a course will automatically set this field, as we expect this to be the right approach in most cases. # Bug Fixes - The IdentifyImage component does not show the image on tenancies when the tutor is marking them. This has been corrected - Learner Groups did not appear when enrolling learners manually if one of the potential tutors for those groups did not have any courses. This has been corrected - There existed a path where a learner could log into the system without passing a 2 factor authentication challenge through the placeholder enrolment process. This has been corrected. https://status.theskillsnetwork.com/incident/209111 Tue, 23 May 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/209111#16edf6a2c6a577f659f068171b1647470ea0ab53e8b4961737c3202817ed4e63 The EQUAL Dev team are planning a release on the 23rd May at 10pm. Downtime notices will be added to the site on the 19th May. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Enable Extension Requests for External Services We have recently released the ability for learners to request an extension on the due date for each of their units. Currently, this feature is only available on Main EQUAL. This has been changed to allow learners who are on "external" projects to request an extension if: - The learner is marked as an External Learner (that is, they initially appear on Main EQUAL and then are made visible to the Third Party) - The project has the "LSA Services Provided by External" box checked ## Crossreferencing Field It is now possible to track whether Crossreferencing has been completed by a learner. This appears on the QA tab of a learner. ## Add ability to relate courses to Main EQUAL courses As part of a long running development to improve the efficiency of assigning learners to projects, it is now possible to mark a course as "reimplementing" another course. This is primarily useful for external projects where the tenancy has a slightly different version of the course (e.g. to remove TSN branding). Cloning a course will automatically set this field, as we expect this to be the right approach in most cases. # Bug Fixes - The IdentifyImage component does not show the image on tenancies when the tutor is marking them. This has been corrected - Learner Groups did not appear when enrolling learners manually if one of the potential tutors for those groups did not have any courses. This has been corrected - There existed a path where a learner could log into the system without passing a 2 factor authentication challenge through the placeholder enrolment process. This has been corrected. https://status.theskillsnetwork.com/incident/209111 Tue, 23 May 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/209111#16edf6a2c6a577f659f068171b1647470ea0ab53e8b4961737c3202817ed4e63 The EQUAL Dev team are planning a release on the 23rd May at 10pm. Downtime notices will be added to the site on the 19th May. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Enable Extension Requests for External Services We have recently released the ability for learners to request an extension on the due date for each of their units. Currently, this feature is only available on Main EQUAL. This has been changed to allow learners who are on "external" projects to request an extension if: - The learner is marked as an External Learner (that is, they initially appear on Main EQUAL and then are made visible to the Third Party) - The project has the "LSA Services Provided by External" box checked ## Crossreferencing Field It is now possible to track whether Crossreferencing has been completed by a learner. This appears on the QA tab of a learner. ## Add ability to relate courses to Main EQUAL courses As part of a long running development to improve the efficiency of assigning learners to projects, it is now possible to mark a course as "reimplementing" another course. This is primarily useful for external projects where the tenancy has a slightly different version of the course (e.g. to remove TSN branding). Cloning a course will automatically set this field, as we expect this to be the right approach in most cases. # Bug Fixes - The IdentifyImage component does not show the image on tenancies when the tutor is marking them. This has been corrected - Learner Groups did not appear when enrolling learners manually if one of the potential tutors for those groups did not have any courses. This has been corrected - There existed a path where a learner could log into the system without passing a 2 factor authentication challenge through the placeholder enrolment process. This has been corrected. https://status.theskillsnetwork.com/incident/209111 Tue, 23 May 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/209111#16edf6a2c6a577f659f068171b1647470ea0ab53e8b4961737c3202817ed4e63 The EQUAL Dev team are planning a release on the 23rd May at 10pm. Downtime notices will be added to the site on the 19th May. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Enable Extension Requests for External Services We have recently released the ability for learners to request an extension on the due date for each of their units. Currently, this feature is only available on Main EQUAL. This has been changed to allow learners who are on "external" projects to request an extension if: - The learner is marked as an External Learner (that is, they initially appear on Main EQUAL and then are made visible to the Third Party) - The project has the "LSA Services Provided by External" box checked ## Crossreferencing Field It is now possible to track whether Crossreferencing has been completed by a learner. This appears on the QA tab of a learner. ## Add ability to relate courses to Main EQUAL courses As part of a long running development to improve the efficiency of assigning learners to projects, it is now possible to mark a course as "reimplementing" another course. This is primarily useful for external projects where the tenancy has a slightly different version of the course (e.g. to remove TSN branding). Cloning a course will automatically set this field, as we expect this to be the right approach in most cases. # Bug Fixes - The IdentifyImage component does not show the image on tenancies when the tutor is marking them. This has been corrected - Learner Groups did not appear when enrolling learners manually if one of the potential tutors for those groups did not have any courses. This has been corrected - There existed a path where a learner could log into the system without passing a 2 factor authentication challenge through the placeholder enrolment process. This has been corrected. https://status.theskillsnetwork.com/incident/209111 Tue, 23 May 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/209111#16edf6a2c6a577f659f068171b1647470ea0ab53e8b4961737c3202817ed4e63 The EQUAL Dev team are planning a release on the 23rd May at 10pm. Downtime notices will be added to the site on the 19th May. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Enable Extension Requests for External Services We have recently released the ability for learners to request an extension on the due date for each of their units. Currently, this feature is only available on Main EQUAL. This has been changed to allow learners who are on "external" projects to request an extension if: - The learner is marked as an External Learner (that is, they initially appear on Main EQUAL and then are made visible to the Third Party) - The project has the "LSA Services Provided by External" box checked ## Crossreferencing Field It is now possible to track whether Crossreferencing has been completed by a learner. This appears on the QA tab of a learner. ## Add ability to relate courses to Main EQUAL courses As part of a long running development to improve the efficiency of assigning learners to projects, it is now possible to mark a course as "reimplementing" another course. This is primarily useful for external projects where the tenancy has a slightly different version of the course (e.g. to remove TSN branding). Cloning a course will automatically set this field, as we expect this to be the right approach in most cases. # Bug Fixes - The IdentifyImage component does not show the image on tenancies when the tutor is marking them. This has been corrected - Learner Groups did not appear when enrolling learners manually if one of the potential tutors for those groups did not have any courses. This has been corrected - There existed a path where a learner could log into the system without passing a 2 factor authentication challenge through the placeholder enrolment process. This has been corrected. https://status.theskillsnetwork.com/incident/209111 Tue, 23 May 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/209111#16edf6a2c6a577f659f068171b1647470ea0ab53e8b4961737c3202817ed4e63 The EQUAL Dev team are planning a release on the 23rd May at 10pm. Downtime notices will be added to the site on the 19th May. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Enable Extension Requests for External Services We have recently released the ability for learners to request an extension on the due date for each of their units. Currently, this feature is only available on Main EQUAL. This has been changed to allow learners who are on "external" projects to request an extension if: - The learner is marked as an External Learner (that is, they initially appear on Main EQUAL and then are made visible to the Third Party) - The project has the "LSA Services Provided by External" box checked ## Crossreferencing Field It is now possible to track whether Crossreferencing has been completed by a learner. This appears on the QA tab of a learner. ## Add ability to relate courses to Main EQUAL courses As part of a long running development to improve the efficiency of assigning learners to projects, it is now possible to mark a course as "reimplementing" another course. This is primarily useful for external projects where the tenancy has a slightly different version of the course (e.g. to remove TSN branding). Cloning a course will automatically set this field, as we expect this to be the right approach in most cases. # Bug Fixes - The IdentifyImage component does not show the image on tenancies when the tutor is marking them. This has been corrected - Learner Groups did not appear when enrolling learners manually if one of the potential tutors for those groups did not have any courses. This has been corrected - There existed a path where a learner could log into the system without passing a 2 factor authentication challenge through the placeholder enrolment process. This has been corrected. https://status.theskillsnetwork.com/incident/209111 Tue, 23 May 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/209111#16edf6a2c6a577f659f068171b1647470ea0ab53e8b4961737c3202817ed4e63 The EQUAL Dev team are planning a release on the 23rd May at 10pm. Downtime notices will be added to the site on the 19th May. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Enable Extension Requests for External Services We have recently released the ability for learners to request an extension on the due date for each of their units. Currently, this feature is only available on Main EQUAL. This has been changed to allow learners who are on "external" projects to request an extension if: - The learner is marked as an External Learner (that is, they initially appear on Main EQUAL and then are made visible to the Third Party) - The project has the "LSA Services Provided by External" box checked ## Crossreferencing Field It is now possible to track whether Crossreferencing has been completed by a learner. This appears on the QA tab of a learner. ## Add ability to relate courses to Main EQUAL courses As part of a long running development to improve the efficiency of assigning learners to projects, it is now possible to mark a course as "reimplementing" another course. This is primarily useful for external projects where the tenancy has a slightly different version of the course (e.g. to remove TSN branding). Cloning a course will automatically set this field, as we expect this to be the right approach in most cases. # Bug Fixes - The IdentifyImage component does not show the image on tenancies when the tutor is marking them. This has been corrected - Learner Groups did not appear when enrolling learners manually if one of the potential tutors for those groups did not have any courses. This has been corrected - There existed a path where a learner could log into the system without passing a 2 factor authentication challenge through the placeholder enrolment process. This has been corrected. https://status.theskillsnetwork.com/incident/205684 Wed, 10 May 2023 21:30:00 -0000 https://status.theskillsnetwork.com/incident/205684#b6f180220c2667fcea2a9375498177d13fd313dd360c35eb63e82a81d0826841 Maintenance completed https://status.theskillsnetwork.com/incident/205684 Wed, 10 May 2023 21:30:00 -0000 https://status.theskillsnetwork.com/incident/205684#b6f180220c2667fcea2a9375498177d13fd313dd360c35eb63e82a81d0826841 Maintenance completed https://status.theskillsnetwork.com/incident/205684 Wed, 10 May 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/205684#8a3362ec8dc02ec40dadffd795f38b7dc4bf88522e63c68d3545c0ef1a4cb309 A minor update to the system will be deployed tonight. Downtime is not expected. https://status.theskillsnetwork.com/incident/205684 Wed, 10 May 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/205684#8a3362ec8dc02ec40dadffd795f38b7dc4bf88522e63c68d3545c0ef1a4cb309 A minor update to the system will be deployed tonight. Downtime is not expected. https://status.theskillsnetwork.com/incident/198404 Tue, 25 Apr 2023 21:43:20 -0000 https://status.theskillsnetwork.com/incident/198404#5655507791c8305bf4c5faf385367bea7765e5056bf459d92e2c476e88031a47 Maintenance completed https://status.theskillsnetwork.com/incident/198404 Tue, 25 Apr 2023 21:43:20 -0000 https://status.theskillsnetwork.com/incident/198404#5655507791c8305bf4c5faf385367bea7765e5056bf459d92e2c476e88031a47 Maintenance completed https://status.theskillsnetwork.com/incident/198404 Tue, 25 Apr 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/198404#e7a412ea2d964abaf9cdbc13493329fd700111bfcd538d28e49cb92e5b104e7f # Equal Release 25.04.2023 The EQUAL Dev team are planning a release on the 25th April at 10pm. Downtime notices will be added to the site on the 20th April. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### Initial Assessment Learner Intent Data on Equal We’ve added a new tab to the learner area called ‘Learner Intent.’ The information a user fills in for their initial assessment will now be easily accessible on their Equal profile. This will only be accessible on the main Equal site but should be accessible to Tutors, Moderators and External Verifiers. ### Initial Assessment Reporting We've added reporting for Initial Assessments. With this, admins will now be able to run a report on a learner for their initial assessment data, including the date of the assessment, time spent, number of attempts for each level of assessment and the overall results of the assessment. ## Bug Fixes * Previously when bulk adding tutors to a tenancy, the site would return "Course not found" for courses that are owned by Main EQUAL but available on the tenancy. This has been corrected * Previously, it was possible to use a placeholder enrolment on the wrong tenancy. This has been corrected to silently redirect the learner to the correct tenancy * With the recent updates and changes made to the Tap and Tap component there was an unintended issue caused when the component became vertically aligned. This has been updated and tested so that Tap and Tap can be aligned vertically or horizontally with no issues. * Updated some styling rules on Accordion and TapandTap components in content authoring to be in line with other components. Font weight values now default 100 and have a range of 100-700. * Fixed an issue where Question sub questions were taking the styling of a title on mobile views instead of their subtitle styling. * Updated default color used for links on Equal in line with Product Developments accessibility requirements. https://status.theskillsnetwork.com/incident/198404 Tue, 25 Apr 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/198404#e7a412ea2d964abaf9cdbc13493329fd700111bfcd538d28e49cb92e5b104e7f # Equal Release 25.04.2023 The EQUAL Dev team are planning a release on the 25th April at 10pm. Downtime notices will be added to the site on the 20th April. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### Initial Assessment Learner Intent Data on Equal We’ve added a new tab to the learner area called ‘Learner Intent.’ The information a user fills in for their initial assessment will now be easily accessible on their Equal profile. This will only be accessible on the main Equal site but should be accessible to Tutors, Moderators and External Verifiers. ### Initial Assessment Reporting We've added reporting for Initial Assessments. With this, admins will now be able to run a report on a learner for their initial assessment data, including the date of the assessment, time spent, number of attempts for each level of assessment and the overall results of the assessment. ## Bug Fixes * Previously when bulk adding tutors to a tenancy, the site would return "Course not found" for courses that are owned by Main EQUAL but available on the tenancy. This has been corrected * Previously, it was possible to use a placeholder enrolment on the wrong tenancy. This has been corrected to silently redirect the learner to the correct tenancy * With the recent updates and changes made to the Tap and Tap component there was an unintended issue caused when the component became vertically aligned. This has been updated and tested so that Tap and Tap can be aligned vertically or horizontally with no issues. * Updated some styling rules on Accordion and TapandTap components in content authoring to be in line with other components. Font weight values now default 100 and have a range of 100-700. * Fixed an issue where Question sub questions were taking the styling of a title on mobile views instead of their subtitle styling. * Updated default color used for links on Equal in line with Product Developments accessibility requirements. https://status.theskillsnetwork.com/incident/198404 Tue, 25 Apr 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/198404#e7a412ea2d964abaf9cdbc13493329fd700111bfcd538d28e49cb92e5b104e7f # Equal Release 25.04.2023 The EQUAL Dev team are planning a release on the 25th April at 10pm. Downtime notices will be added to the site on the 20th April. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### Initial Assessment Learner Intent Data on Equal We’ve added a new tab to the learner area called ‘Learner Intent.’ The information a user fills in for their initial assessment will now be easily accessible on their Equal profile. This will only be accessible on the main Equal site but should be accessible to Tutors, Moderators and External Verifiers. ### Initial Assessment Reporting We've added reporting for Initial Assessments. With this, admins will now be able to run a report on a learner for their initial assessment data, including the date of the assessment, time spent, number of attempts for each level of assessment and the overall results of the assessment. ## Bug Fixes * Previously when bulk adding tutors to a tenancy, the site would return "Course not found" for courses that are owned by Main EQUAL but available on the tenancy. This has been corrected * Previously, it was possible to use a placeholder enrolment on the wrong tenancy. This has been corrected to silently redirect the learner to the correct tenancy * With the recent updates and changes made to the Tap and Tap component there was an unintended issue caused when the component became vertically aligned. This has been updated and tested so that Tap and Tap can be aligned vertically or horizontally with no issues. * Updated some styling rules on Accordion and TapandTap components in content authoring to be in line with other components. Font weight values now default 100 and have a range of 100-700. * Fixed an issue where Question sub questions were taking the styling of a title on mobile views instead of their subtitle styling. * Updated default color used for links on Equal in line with Product Developments accessibility requirements. https://status.theskillsnetwork.com/incident/198404 Tue, 25 Apr 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/198404#e7a412ea2d964abaf9cdbc13493329fd700111bfcd538d28e49cb92e5b104e7f # Equal Release 25.04.2023 The EQUAL Dev team are planning a release on the 25th April at 10pm. Downtime notices will be added to the site on the 20th April. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### Initial Assessment Learner Intent Data on Equal We’ve added a new tab to the learner area called ‘Learner Intent.’ The information a user fills in for their initial assessment will now be easily accessible on their Equal profile. This will only be accessible on the main Equal site but should be accessible to Tutors, Moderators and External Verifiers. ### Initial Assessment Reporting We've added reporting for Initial Assessments. With this, admins will now be able to run a report on a learner for their initial assessment data, including the date of the assessment, time spent, number of attempts for each level of assessment and the overall results of the assessment. ## Bug Fixes * Previously when bulk adding tutors to a tenancy, the site would return "Course not found" for courses that are owned by Main EQUAL but available on the tenancy. This has been corrected * Previously, it was possible to use a placeholder enrolment on the wrong tenancy. This has been corrected to silently redirect the learner to the correct tenancy * With the recent updates and changes made to the Tap and Tap component there was an unintended issue caused when the component became vertically aligned. This has been updated and tested so that Tap and Tap can be aligned vertically or horizontally with no issues. * Updated some styling rules on Accordion and TapandTap components in content authoring to be in line with other components. Font weight values now default 100 and have a range of 100-700. * Fixed an issue where Question sub questions were taking the styling of a title on mobile views instead of their subtitle styling. * Updated default color used for links on Equal in line with Product Developments accessibility requirements. https://status.theskillsnetwork.com/incident/198404 Tue, 25 Apr 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/198404#e7a412ea2d964abaf9cdbc13493329fd700111bfcd538d28e49cb92e5b104e7f # Equal Release 25.04.2023 The EQUAL Dev team are planning a release on the 25th April at 10pm. Downtime notices will be added to the site on the 20th April. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### Initial Assessment Learner Intent Data on Equal We’ve added a new tab to the learner area called ‘Learner Intent.’ The information a user fills in for their initial assessment will now be easily accessible on their Equal profile. This will only be accessible on the main Equal site but should be accessible to Tutors, Moderators and External Verifiers. ### Initial Assessment Reporting We've added reporting for Initial Assessments. With this, admins will now be able to run a report on a learner for their initial assessment data, including the date of the assessment, time spent, number of attempts for each level of assessment and the overall results of the assessment. ## Bug Fixes * Previously when bulk adding tutors to a tenancy, the site would return "Course not found" for courses that are owned by Main EQUAL but available on the tenancy. This has been corrected * Previously, it was possible to use a placeholder enrolment on the wrong tenancy. This has been corrected to silently redirect the learner to the correct tenancy * With the recent updates and changes made to the Tap and Tap component there was an unintended issue caused when the component became vertically aligned. This has been updated and tested so that Tap and Tap can be aligned vertically or horizontally with no issues. * Updated some styling rules on Accordion and TapandTap components in content authoring to be in line with other components. Font weight values now default 100 and have a range of 100-700. * Fixed an issue where Question sub questions were taking the styling of a title on mobile views instead of their subtitle styling. * Updated default color used for links on Equal in line with Product Developments accessibility requirements. https://status.theskillsnetwork.com/incident/198404 Tue, 25 Apr 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/198404#e7a412ea2d964abaf9cdbc13493329fd700111bfcd538d28e49cb92e5b104e7f # Equal Release 25.04.2023 The EQUAL Dev team are planning a release on the 25th April at 10pm. Downtime notices will be added to the site on the 20th April. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### Initial Assessment Learner Intent Data on Equal We’ve added a new tab to the learner area called ‘Learner Intent.’ The information a user fills in for their initial assessment will now be easily accessible on their Equal profile. This will only be accessible on the main Equal site but should be accessible to Tutors, Moderators and External Verifiers. ### Initial Assessment Reporting We've added reporting for Initial Assessments. With this, admins will now be able to run a report on a learner for their initial assessment data, including the date of the assessment, time spent, number of attempts for each level of assessment and the overall results of the assessment. ## Bug Fixes * Previously when bulk adding tutors to a tenancy, the site would return "Course not found" for courses that are owned by Main EQUAL but available on the tenancy. This has been corrected * Previously, it was possible to use a placeholder enrolment on the wrong tenancy. This has been corrected to silently redirect the learner to the correct tenancy * With the recent updates and changes made to the Tap and Tap component there was an unintended issue caused when the component became vertically aligned. This has been updated and tested so that Tap and Tap can be aligned vertically or horizontally with no issues. * Updated some styling rules on Accordion and TapandTap components in content authoring to be in line with other components. Font weight values now default 100 and have a range of 100-700. * Fixed an issue where Question sub questions were taking the styling of a title on mobile views instead of their subtitle styling. * Updated default color used for links on Equal in line with Product Developments accessibility requirements. https://status.theskillsnetwork.com/incident/198404 Tue, 25 Apr 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/198404#e7a412ea2d964abaf9cdbc13493329fd700111bfcd538d28e49cb92e5b104e7f # Equal Release 25.04.2023 The EQUAL Dev team are planning a release on the 25th April at 10pm. Downtime notices will be added to the site on the 20th April. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### Initial Assessment Learner Intent Data on Equal We’ve added a new tab to the learner area called ‘Learner Intent.’ The information a user fills in for their initial assessment will now be easily accessible on their Equal profile. This will only be accessible on the main Equal site but should be accessible to Tutors, Moderators and External Verifiers. ### Initial Assessment Reporting We've added reporting for Initial Assessments. With this, admins will now be able to run a report on a learner for their initial assessment data, including the date of the assessment, time spent, number of attempts for each level of assessment and the overall results of the assessment. ## Bug Fixes * Previously when bulk adding tutors to a tenancy, the site would return "Course not found" for courses that are owned by Main EQUAL but available on the tenancy. This has been corrected * Previously, it was possible to use a placeholder enrolment on the wrong tenancy. This has been corrected to silently redirect the learner to the correct tenancy * With the recent updates and changes made to the Tap and Tap component there was an unintended issue caused when the component became vertically aligned. This has been updated and tested so that Tap and Tap can be aligned vertically or horizontally with no issues. * Updated some styling rules on Accordion and TapandTap components in content authoring to be in line with other components. Font weight values now default 100 and have a range of 100-700. * Fixed an issue where Question sub questions were taking the styling of a title on mobile views instead of their subtitle styling. * Updated default color used for links on Equal in line with Product Developments accessibility requirements. https://status.theskillsnetwork.com/incident/198404 Tue, 25 Apr 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/198404#e7a412ea2d964abaf9cdbc13493329fd700111bfcd538d28e49cb92e5b104e7f # Equal Release 25.04.2023 The EQUAL Dev team are planning a release on the 25th April at 10pm. Downtime notices will be added to the site on the 20th April. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### Initial Assessment Learner Intent Data on Equal We’ve added a new tab to the learner area called ‘Learner Intent.’ The information a user fills in for their initial assessment will now be easily accessible on their Equal profile. This will only be accessible on the main Equal site but should be accessible to Tutors, Moderators and External Verifiers. ### Initial Assessment Reporting We've added reporting for Initial Assessments. With this, admins will now be able to run a report on a learner for their initial assessment data, including the date of the assessment, time spent, number of attempts for each level of assessment and the overall results of the assessment. ## Bug Fixes * Previously when bulk adding tutors to a tenancy, the site would return "Course not found" for courses that are owned by Main EQUAL but available on the tenancy. This has been corrected * Previously, it was possible to use a placeholder enrolment on the wrong tenancy. This has been corrected to silently redirect the learner to the correct tenancy * With the recent updates and changes made to the Tap and Tap component there was an unintended issue caused when the component became vertically aligned. This has been updated and tested so that Tap and Tap can be aligned vertically or horizontally with no issues. * Updated some styling rules on Accordion and TapandTap components in content authoring to be in line with other components. Font weight values now default 100 and have a range of 100-700. * Fixed an issue where Question sub questions were taking the styling of a title on mobile views instead of their subtitle styling. * Updated default color used for links on Equal in line with Product Developments accessibility requirements. https://status.theskillsnetwork.com/incident/198404 Tue, 25 Apr 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/198404#e7a412ea2d964abaf9cdbc13493329fd700111bfcd538d28e49cb92e5b104e7f # Equal Release 25.04.2023 The EQUAL Dev team are planning a release on the 25th April at 10pm. Downtime notices will be added to the site on the 20th April. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### Initial Assessment Learner Intent Data on Equal We’ve added a new tab to the learner area called ‘Learner Intent.’ The information a user fills in for their initial assessment will now be easily accessible on their Equal profile. This will only be accessible on the main Equal site but should be accessible to Tutors, Moderators and External Verifiers. ### Initial Assessment Reporting We've added reporting for Initial Assessments. With this, admins will now be able to run a report on a learner for their initial assessment data, including the date of the assessment, time spent, number of attempts for each level of assessment and the overall results of the assessment. ## Bug Fixes * Previously when bulk adding tutors to a tenancy, the site would return "Course not found" for courses that are owned by Main EQUAL but available on the tenancy. This has been corrected * Previously, it was possible to use a placeholder enrolment on the wrong tenancy. This has been corrected to silently redirect the learner to the correct tenancy * With the recent updates and changes made to the Tap and Tap component there was an unintended issue caused when the component became vertically aligned. This has been updated and tested so that Tap and Tap can be aligned vertically or horizontally with no issues. * Updated some styling rules on Accordion and TapandTap components in content authoring to be in line with other components. Font weight values now default 100 and have a range of 100-700. * Fixed an issue where Question sub questions were taking the styling of a title on mobile views instead of their subtitle styling. * Updated default color used for links on Equal in line with Product Developments accessibility requirements. https://status.theskillsnetwork.com/incident/198404 Tue, 25 Apr 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/198404#e7a412ea2d964abaf9cdbc13493329fd700111bfcd538d28e49cb92e5b104e7f # Equal Release 25.04.2023 The EQUAL Dev team are planning a release on the 25th April at 10pm. Downtime notices will be added to the site on the 20th April. If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. ## New Features ### Initial Assessment Learner Intent Data on Equal We’ve added a new tab to the learner area called ‘Learner Intent.’ The information a user fills in for their initial assessment will now be easily accessible on their Equal profile. This will only be accessible on the main Equal site but should be accessible to Tutors, Moderators and External Verifiers. ### Initial Assessment Reporting We've added reporting for Initial Assessments. With this, admins will now be able to run a report on a learner for their initial assessment data, including the date of the assessment, time spent, number of attempts for each level of assessment and the overall results of the assessment. ## Bug Fixes * Previously when bulk adding tutors to a tenancy, the site would return "Course not found" for courses that are owned by Main EQUAL but available on the tenancy. This has been corrected * Previously, it was possible to use a placeholder enrolment on the wrong tenancy. This has been corrected to silently redirect the learner to the correct tenancy * With the recent updates and changes made to the Tap and Tap component there was an unintended issue caused when the component became vertically aligned. This has been updated and tested so that Tap and Tap can be aligned vertically or horizontally with no issues. * Updated some styling rules on Accordion and TapandTap components in content authoring to be in line with other components. Font weight values now default 100 and have a range of 100-700. * Fixed an issue where Question sub questions were taking the styling of a title on mobile views instead of their subtitle styling. * Updated default color used for links on Equal in line with Product Developments accessibility requirements. https://status.theskillsnetwork.com/incident/192301 Tue, 04 Apr 2023 21:36:41 -0000 https://status.theskillsnetwork.com/incident/192301#1c2120787a4fd474f6161912b5b0d75098cdab2daaf56dccd7ae9c0518bb3dee Maintenance completed https://status.theskillsnetwork.com/incident/192301 Tue, 04 Apr 2023 21:36:41 -0000 https://status.theskillsnetwork.com/incident/192301#1c2120787a4fd474f6161912b5b0d75098cdab2daaf56dccd7ae9c0518bb3dee Maintenance completed https://status.theskillsnetwork.com/incident/192301 Tue, 04 Apr 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/192301#aeeae93903954da5a9505e4b88cb5d46ba56b067b8bea9beda01d79da9cfbf2d The EQUAL Dev team are planning a release on the 4th April at 10pm. Downtime notices will be added to the site on the 31st March. If you've got any questions about the items in the release, please feel free to ask. # New Features ## Cohort Amendments Currently, a learner on a Bootcamps course are added to the LLS for that cohort and aren't able to be added to sessions for a different cohort. This restriction has now been relaxed, to allow learners to be invited to sessions that are for different cohorts so that they can meet their required GLH. ## Password Updates As mentioned in our [previous release notes](https://status.theskillsnetwork.com/maintenance/184925), we will be beginning the process of upgrading the storage of our passwords. This initial deployment will update the storage of your password behind the scenes whenever you log in or change your password. *If you have any issues with accessing the system after this change, please contact support* https://status.theskillsnetwork.com/incident/192301 Tue, 04 Apr 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/192301#aeeae93903954da5a9505e4b88cb5d46ba56b067b8bea9beda01d79da9cfbf2d The EQUAL Dev team are planning a release on the 4th April at 10pm. Downtime notices will be added to the site on the 31st March. If you've got any questions about the items in the release, please feel free to ask. # New Features ## Cohort Amendments Currently, a learner on a Bootcamps course are added to the LLS for that cohort and aren't able to be added to sessions for a different cohort. This restriction has now been relaxed, to allow learners to be invited to sessions that are for different cohorts so that they can meet their required GLH. ## Password Updates As mentioned in our [previous release notes](https://status.theskillsnetwork.com/maintenance/184925), we will be beginning the process of upgrading the storage of our passwords. This initial deployment will update the storage of your password behind the scenes whenever you log in or change your password. *If you have any issues with accessing the system after this change, please contact support* https://status.theskillsnetwork.com/incident/192301 Tue, 04 Apr 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/192301#aeeae93903954da5a9505e4b88cb5d46ba56b067b8bea9beda01d79da9cfbf2d The EQUAL Dev team are planning a release on the 4th April at 10pm. Downtime notices will be added to the site on the 31st March. If you've got any questions about the items in the release, please feel free to ask. # New Features ## Cohort Amendments Currently, a learner on a Bootcamps course are added to the LLS for that cohort and aren't able to be added to sessions for a different cohort. This restriction has now been relaxed, to allow learners to be invited to sessions that are for different cohorts so that they can meet their required GLH. ## Password Updates As mentioned in our [previous release notes](https://status.theskillsnetwork.com/maintenance/184925), we will be beginning the process of upgrading the storage of our passwords. This initial deployment will update the storage of your password behind the scenes whenever you log in or change your password. *If you have any issues with accessing the system after this change, please contact support* https://status.theskillsnetwork.com/incident/192301 Tue, 04 Apr 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/192301#aeeae93903954da5a9505e4b88cb5d46ba56b067b8bea9beda01d79da9cfbf2d The EQUAL Dev team are planning a release on the 4th April at 10pm. Downtime notices will be added to the site on the 31st March. If you've got any questions about the items in the release, please feel free to ask. # New Features ## Cohort Amendments Currently, a learner on a Bootcamps course are added to the LLS for that cohort and aren't able to be added to sessions for a different cohort. This restriction has now been relaxed, to allow learners to be invited to sessions that are for different cohorts so that they can meet their required GLH. ## Password Updates As mentioned in our [previous release notes](https://status.theskillsnetwork.com/maintenance/184925), we will be beginning the process of upgrading the storage of our passwords. This initial deployment will update the storage of your password behind the scenes whenever you log in or change your password. *If you have any issues with accessing the system after this change, please contact support* https://status.theskillsnetwork.com/incident/192301 Tue, 04 Apr 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/192301#aeeae93903954da5a9505e4b88cb5d46ba56b067b8bea9beda01d79da9cfbf2d The EQUAL Dev team are planning a release on the 4th April at 10pm. Downtime notices will be added to the site on the 31st March. If you've got any questions about the items in the release, please feel free to ask. # New Features ## Cohort Amendments Currently, a learner on a Bootcamps course are added to the LLS for that cohort and aren't able to be added to sessions for a different cohort. This restriction has now been relaxed, to allow learners to be invited to sessions that are for different cohorts so that they can meet their required GLH. ## Password Updates As mentioned in our [previous release notes](https://status.theskillsnetwork.com/maintenance/184925), we will be beginning the process of upgrading the storage of our passwords. This initial deployment will update the storage of your password behind the scenes whenever you log in or change your password. *If you have any issues with accessing the system after this change, please contact support* https://status.theskillsnetwork.com/incident/192301 Tue, 04 Apr 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/192301#aeeae93903954da5a9505e4b88cb5d46ba56b067b8bea9beda01d79da9cfbf2d The EQUAL Dev team are planning a release on the 4th April at 10pm. Downtime notices will be added to the site on the 31st March. If you've got any questions about the items in the release, please feel free to ask. # New Features ## Cohort Amendments Currently, a learner on a Bootcamps course are added to the LLS for that cohort and aren't able to be added to sessions for a different cohort. This restriction has now been relaxed, to allow learners to be invited to sessions that are for different cohorts so that they can meet their required GLH. ## Password Updates As mentioned in our [previous release notes](https://status.theskillsnetwork.com/maintenance/184925), we will be beginning the process of upgrading the storage of our passwords. This initial deployment will update the storage of your password behind the scenes whenever you log in or change your password. *If you have any issues with accessing the system after this change, please contact support* https://status.theskillsnetwork.com/incident/192301 Tue, 04 Apr 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/192301#aeeae93903954da5a9505e4b88cb5d46ba56b067b8bea9beda01d79da9cfbf2d The EQUAL Dev team are planning a release on the 4th April at 10pm. Downtime notices will be added to the site on the 31st March. If you've got any questions about the items in the release, please feel free to ask. # New Features ## Cohort Amendments Currently, a learner on a Bootcamps course are added to the LLS for that cohort and aren't able to be added to sessions for a different cohort. This restriction has now been relaxed, to allow learners to be invited to sessions that are for different cohorts so that they can meet their required GLH. ## Password Updates As mentioned in our [previous release notes](https://status.theskillsnetwork.com/maintenance/184925), we will be beginning the process of upgrading the storage of our passwords. This initial deployment will update the storage of your password behind the scenes whenever you log in or change your password. *If you have any issues with accessing the system after this change, please contact support* https://status.theskillsnetwork.com/incident/192301 Tue, 04 Apr 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/192301#aeeae93903954da5a9505e4b88cb5d46ba56b067b8bea9beda01d79da9cfbf2d The EQUAL Dev team are planning a release on the 4th April at 10pm. Downtime notices will be added to the site on the 31st March. If you've got any questions about the items in the release, please feel free to ask. # New Features ## Cohort Amendments Currently, a learner on a Bootcamps course are added to the LLS for that cohort and aren't able to be added to sessions for a different cohort. This restriction has now been relaxed, to allow learners to be invited to sessions that are for different cohorts so that they can meet their required GLH. ## Password Updates As mentioned in our [previous release notes](https://status.theskillsnetwork.com/maintenance/184925), we will be beginning the process of upgrading the storage of our passwords. This initial deployment will update the storage of your password behind the scenes whenever you log in or change your password. *If you have any issues with accessing the system after this change, please contact support* https://status.theskillsnetwork.com/incident/192301 Tue, 04 Apr 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/192301#aeeae93903954da5a9505e4b88cb5d46ba56b067b8bea9beda01d79da9cfbf2d The EQUAL Dev team are planning a release on the 4th April at 10pm. Downtime notices will be added to the site on the 31st March. If you've got any questions about the items in the release, please feel free to ask. # New Features ## Cohort Amendments Currently, a learner on a Bootcamps course are added to the LLS for that cohort and aren't able to be added to sessions for a different cohort. This restriction has now been relaxed, to allow learners to be invited to sessions that are for different cohorts so that they can meet their required GLH. ## Password Updates As mentioned in our [previous release notes](https://status.theskillsnetwork.com/maintenance/184925), we will be beginning the process of upgrading the storage of our passwords. This initial deployment will update the storage of your password behind the scenes whenever you log in or change your password. *If you have any issues with accessing the system after this change, please contact support* https://status.theskillsnetwork.com/incident/192301 Tue, 04 Apr 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/192301#aeeae93903954da5a9505e4b88cb5d46ba56b067b8bea9beda01d79da9cfbf2d The EQUAL Dev team are planning a release on the 4th April at 10pm. Downtime notices will be added to the site on the 31st March. If you've got any questions about the items in the release, please feel free to ask. # New Features ## Cohort Amendments Currently, a learner on a Bootcamps course are added to the LLS for that cohort and aren't able to be added to sessions for a different cohort. This restriction has now been relaxed, to allow learners to be invited to sessions that are for different cohorts so that they can meet their required GLH. ## Password Updates As mentioned in our [previous release notes](https://status.theskillsnetwork.com/maintenance/184925), we will be beginning the process of upgrading the storage of our passwords. This initial deployment will update the storage of your password behind the scenes whenever you log in or change your password. *If you have any issues with accessing the system after this change, please contact support* https://status.theskillsnetwork.com/incident/190449 Wed, 29 Mar 2023 07:06:00 -0000 https://status.theskillsnetwork.com/incident/190449#99b3e9caeaed7c72e236c3256f7154cf38f326fd0068780dfcfeb2f7df96e06f We are aware of issues with submitting tutor feedback https://status.theskillsnetwork.com/incident/184925 Tue, 28 Mar 2023 22:00:00 -0000 https://status.theskillsnetwork.com/incident/184925#7ecd728aaba26df1b620c68ec83c8d6119543fce8577fa25dab29aff6db470ce Maintenance completed https://status.theskillsnetwork.com/incident/184925 Tue, 28 Mar 2023 22:00:00 -0000 https://status.theskillsnetwork.com/incident/184925#7ecd728aaba26df1b620c68ec83c8d6119543fce8577fa25dab29aff6db470ce Maintenance completed https://status.theskillsnetwork.com/incident/184925 Tue, 28 Mar 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/184925#eca2034db931d3e6208bb3229bd35e16206d76ca6f222a5d04b5fc13eeee5848 The EQUAL Dev team are planning a release on the 28th March at 10pm. Downtime notices will be added to the site on the 24th March. If you've got any questions about the items in the release, please feel free to ask. # Upcoming change In an upcoming release (shortly after this one) we will be performing a security update to the way our passwords are stored, following the latest advice for securely storing and verifying passwords. In the background, the system will upgrade the way passwords will be stored: - Any new user accounts that are created will use this new password storage process - Whenever a user logs in or changes their password, the password will be updated to use the new password storage process This process will take place over several stages over several days (due to the amount of user accounts available in the system): 1. Changes will be deployed, which will update passwords on logging in. The Development Team will monitor for any issues with logging in. 2. When confirmed that there are no issues, a script will be run in the background to securely update passwords so that they use the new storage algorithm as a defence against learners who don't log in regularly (because their course has been completed etc). The Development Team will again monitor any issues. As a general reminder of password security: - Do not use the same password across multiple sites - The longer your password is, the harder it is for an attacker to bruteforce. The longer, the better - Adding numbers and special characters also increases the difficulty We recommend using a password manager to both generate and store long passwords securely (for example: [BitWarden](https://bitwarden.com/), [1Password](https://1password.com/)). # New Features ## Overhaul of the learner contact area A large amount of improvements have been made to the learner contact area: - It is now possible to capture multiple contact reasons for a contact record, instead of it being forced to be a single contact reason - Changes the contact methods list (Individual / Bulk options for Text and Email, Live chat and Internal - No Contact). Previous values will be kept. - Adds the ability for a contact record to be marked as inbound/outbound - Adds the ability to set an outcome for the contact record - Adds the ability to say that a given contact record is related to a certain submission ## Adds ability for a "Team" to be set on a user record A free-text field has been added to the users page to mark which team a user is a part of. This is also then copied across to the new learner contact area. ## Retention Team module It is now possible to pass learners to the Retention Team. This process works similar to the On Hold functionality, with it being possible to mark the learner as with the retention team (and specifying which retention advisor has been assigned to this learner). This will also allow you to add contact records on this page to chase the learner, which will automatically be copied to the main Contact Record. ## Two Factor Authentication It is now possible to secure your user account using [Two Factor Authentication](https://en.wikipedia.org/wiki/Multi-factor_authentication). On your user details page, a QR code will be available to be scanned by your authentication app (for example, [Google Authenticator](https://support.google.com/accounts/answer/1066447?hl=en&co=GENIE.Platform%3DAndroid), [Authy](https://authy.com/download/) or [Microsoft Authenticator](https://www.microsoft.com/en-us/security/mobile-authenticator-app)) Learners may also enable this on their account. following similar steps. When enabled, after logging on with your password you will be asked to verify your access with the code from your authenticator app. For this initial soft-launch, 2FA will not be an enforced requirement of each user account, though this may change in the future. ## Report Builder Changes The Last Date of Learning is now added to the list of fields that can be selected in the Report Builder ## Content Prompt Component Currently, only questions can have a prompt if a learner does not fill in a value for that component. This has been changed so that there is a separate "Content Prompt" component, and adds it to more component types: - MCQ components - Tap & tap - True/False - Unjumble - Wordsearch/Crosswords - Correct/Incorrect words - Image labeling - Image pairing - Dropdown # Bug Fixes - Currently, learners who are part of a Bootcamp cohort don't include their contact times on EQUAL as part of that enrolment. This has been corrected. - Previously, it was possible to include a capital letter in an email address that was used to log into EQUAL. This has been corrected to always lowercase the email address https://status.theskillsnetwork.com/incident/184925 Tue, 28 Mar 2023 21:00:00 -0000 https://status.theskillsnetwork.com/incident/184925#eca2034db931d3e6208bb3229bd35e16206d76ca6f222a5d04b5fc13eeee5848 The EQUAL Dev team are planning a release on the 28th March at 10pm. Downtime notices will be added to the site on the 24th March. If you've got any questions about the items in the release, please feel free to ask. # Upcoming change In an upcoming release (shortly after this one) we will be performing a security update to the way our passwords are stored, following the latest advice for securely storing and verifying passwords. In the background, the system will upgrade the way passwords will be stored: - Any new user accounts that are created will use this new password storage process - Whenever a user logs in or changes their password, the password will be updated to use the new password storage process This process will take place over several stages over several days (due to the amount of user accounts available in the system): 1. Changes will be deployed, which will update passwords on logging in. The Development Team will monitor for any issues with logging in. 2. When confirmed that there are no issues, a script will be run in the background to securely update passwords so that they use the new storage algorithm as a defence against learners who don't log in regularly (because their course has been completed etc). The Development Team will again monitor any issues. As a general reminder of password security: - Do not use the same password across multiple sites - The longer your password is, the harder it is for an attacker to bruteforce. The longer, the better - Adding numbers and special characters also increases the difficulty We recommend using a password manager to both generate and store long passwords securely (for example: [BitWarden](https://bitwarden.com/), [1Password](https://1password.com/)). # New Features ## Overhaul of the learner contact area A large amount of improvements have been made to the learner contact area: - It is now possible to capture multiple contact reasons for a contact record, instead of it being forced to be a single contact reason - Changes the contact methods list (Individual / Bulk options for Text and Email, Live chat and Internal - No Contact). Previous values will be kept. - Adds the ability for a contact record to be marked as inbound/outbound - Adds the ability to set an outcome for the contact record - Adds the ability to say that a given contact record is related to a certain submission ## Adds ability for a "Team" to be set on a user record A free-text field has been added to the users page to mark which team a user is a part of. This is also then copied across to the new learner contact area. ## Retention Team module It is now possible to pass learners to the Retention Team. This process works similar to the On Hold functionality, with it being possible to mark the learner as with the retention team (and specifying which retention advisor has been assigned to this learner). This will also allow you to add contact records on this page to chase the learner, which will automatically be copied to the main Contact Record. ## Two Factor Authentication It is now possible to secure your user account using [Two Factor Authentication](https://en.wikipedia.org/wiki/Multi-factor_authentication). On your user details page, a QR code will be available to be scanned by your authentication app (for example, [Google Authenticator](https://support.google.com/accounts/answer/1066447?hl=en&co=GENIE.Platform%3DAndroid), [Authy](https://authy.com/download/) or [Microsoft Authenticator](https://www.microsoft.com/en-us/security/mobile-authenticator-app)) Learners may also enable this on their account. following similar steps. When enabled, after logging on with your password you will be asked to verify your access with the code from your authenticator app. For this initial soft-launch, 2FA will not be an enforced requirement of each user account, though this may change in the future. ## Report Builder Changes The Last Date of Learning is now added to the list of fields that can be selected in the Report Builder ## Content Prompt Component Currently, only questions can have a prompt if a learner does not fill in a value for that component. This has been changed so that there is a separate "Content Prompt" component, and adds it to more component types: - MCQ components - Tap & tap - True/False - Unjumble - Wordsearch/Crosswords - Correct/Incorrect words - Image labeling - Image pairing - Dropdown # Bug Fixes - Currently, learners who are part of a Bootcamp cohort don't include their contact times on EQUAL as part of that enrolment. This has been corrected. - Previously, it was possible to include a capital letter in an email address that was used to log into EQUAL. This has been corrected to always lowercase the email address https://status.theskillsnetwork.com/incident/178358 Tue, 28 Feb 2023 22:37:00 -0000 https://status.theskillsnetwork.com/incident/178358#41e267de07ed4a5f6acf8b43a7d89366f22751b5ed3bd6eecaa9671407992924 Maintenance completed https://status.theskillsnetwork.com/incident/178358 Tue, 28 Feb 2023 22:37:00 -0000 https://status.theskillsnetwork.com/incident/178358#41e267de07ed4a5f6acf8b43a7d89366f22751b5ed3bd6eecaa9671407992924 Maintenance completed https://status.theskillsnetwork.com/incident/178358 Tue, 28 Feb 2023 22:00:00 -0000 https://status.theskillsnetwork.com/incident/178358#fc231a98dac9eaf37539f2c560cf3617a7be96385d7704d8a1bc460350499f38 The EQUAL Dev team are planning a release on the 28th February at 10pm. Downtime notices will be added to the site on the 27th February. ​​​​​​​ If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Hide Main Equal tutors from External Submissions. Previously if they were an external learner on a tenancy, the tutors list would show tutors from both the tenancy as well as main Equal. We have added an option to hide Main Equal tutors from External Submissions. With this there is tenancies can flag to Hide tutors from main Equal so that they can only see tutors from their external tenancy. ## New Awarding Bodies. We have added new awarding bodies – ‘SEG’ and ‘TSN’. These have been added in anticipation of a few qualifications with SEG that we need to be able to track against for courses. ## Added nationality option to Enrolment search CSV. We have added to the enrolment search CSV to include Nationality. When you now save an enrolment search to CSV nationality is now available to be seen if the value is set for the learner. This value can be found next to the ‘Ethnicity’ column. ## Tap and Tap Accessibility Previously Tap and Tap answers and boxes where you’d put the answers had no ability to change colour. Due to updating accessibility requirements within Product Development, the existing boxes failed on suitable contrast levels. This has been updated so content authoring can edit box colours for accessibility. There is now the ability to fully modify the colour of the answers as well as the boxes they go into. ## MathML – Fractions Currently, if course content involves mathematical symbols (for example, fractions), then there isn't an easy way to display that content to learners in an accessible way. This release adds support for "MathML", which is a special markup language that allows complex mathematical content to be displayed in the browser. For this initial release, this content needs to be written manually without line breaks. The development team are planning on reviewing this in the future. ## Wordsearch/Crossword component Colour options. In recent updates there have been additions to existing product development components allowing for further customisation of components. With this update we have updated the wordsearch/crossword component to have colour selection for the reward bar inline with recent changes made to other components that have reward bars. With this product development will be able to have further options for how content may look like for learners. ## Equal Contact Details Historically, the contact number that displays on the help page for a learner has to be updated by the development team, requiring a ticket. This has now been updated to automatically pull the data from the "Sites" administration page using the Phone Number and Email Address settings. As a consequence of this, the help page in question can no longer be edited through the system and will require a development ticket to be changed. We have a larger project in the design stage to look at these help pages so that they can be used more flexibly. Add Attendance dashboard for Live Learning Sessions This adds a page where a member of staff can find all learners who have missed any live learning sessions, instead of just 10 who have not been chased in the last 24 hours. The previous dashboard title has been turned into a link to this page. We have also taken the opportunity to move the existing dashboard to a new "Bootcamps" page, in preparation for new Bootcamp specific dashboard items that will be added down the line. You can also view this page from the cohorts page, and select the "Session Attendance" tab. On this page, you can search for learners by: * Their name * The name of the cohort * The type of the cohort * When they missed the session * Which project the learner is attached to * The name of the course * The LSA assigned to the learner * Whether the sessions have been chased * When the last chase attempt was made * Searching will show similar information: There is also a CSV download option which will include the same information. # Bug Fixes * Updated an issue surrounding default padding values of image component. Image hotspot component modal sizing bug relating to its min and max height settings for content. * Tap and Tap component scoring to allow for fake data to not affect scoring. Fixed an issue surrounding time records not being saved when learners were using iPhones. * Updated default values for content authoring reveal bars component in regards to alignment. * Fixed an issue relating to content authoring component duplication and data loss when a page title matched an existing page title. * Fixed an issue relating to components losing their ability to be reordered using draggable. * Updated password special character detection to allow for underscores in passwords. * Updated an issue where password reset requests for tenancy learners were being redirected to main Equal. They now should be correctly redirecting to their tenancy Equal site.​​​​​​​ https://status.theskillsnetwork.com/incident/178358 Tue, 28 Feb 2023 22:00:00 -0000 https://status.theskillsnetwork.com/incident/178358#fc231a98dac9eaf37539f2c560cf3617a7be96385d7704d8a1bc460350499f38 The EQUAL Dev team are planning a release on the 28th February at 10pm. Downtime notices will be added to the site on the 27th February. ​​​​​​​ If you've got any questions about the items in the release, please feel free to ask. Please feel free to share with any customers so they're aware of the upcoming changes. # New Features ## Hide Main Equal tutors from External Submissions. Previously if they were an external learner on a tenancy, the tutors list would show tutors from both the tenancy as well as main Equal. We have added an option to hide Main Equal tutors from External Submissions. With this there is tenancies can flag to Hide tutors from main Equal so that they can only see tutors from their external tenancy. ## New Awarding Bodies. We have added new awarding bodies – ‘SEG’ and ‘TSN’. These have been added in anticipation of a few qualifications with SEG that we need to be able to track against for courses. ## Added nationality option to Enrolment search CSV. We have added to the enrolment search CSV to include Nationality. When you now save an enrolment search to CSV nationality is now available to be seen if the value is set for the learner. This value can be found next to the ‘Ethnicity’ column. ## Tap and Tap Accessibility Previously Tap and Tap answers and boxes where you’d put the answers had no ability to change colour. Due to updating accessibility requirements within Product Development, the existing boxes failed on suitable contrast levels. This has been updated so content authoring can edit box colours for accessibility. There is now the ability to fully modify the colour of the answers as well as the boxes they go into. ## MathML – Fractions Currently, if course content involves mathematical symbols (for example, fractions), then there isn't an easy way to display that content to learners in an accessible way. This release adds support for "MathML", which is a special markup language that allows complex mathematical content to be displayed in the browser. For this initial release, this content needs to be written manually without line breaks. The development team are planning on reviewing this in the future. ## Wordsearch/Crossword component Colour options. In recent updates there have been additions to existing product development components allowing for further customisation of components. With this update we have updated the wordsearch/crossword component to have colour selection for the reward bar inline with recent changes made to other components that have reward bars. With this product development will be able to have further options for how content may look like for learners. ## Equal Contact Details Historically, the contact number that displays on the help page for a learner has to be updated by the development team, requiring a ticket. This has now been updated to automatically pull the data from the "Sites" administration page using the Phone Number and Email Address settings. As a consequence of this, the help page in question can no longer be edited through the system and will require a development ticket to be changed. We have a larger project in the design stage to look at these help pages so that they can be used more flexibly. Add Attendance dashboard for Live Learning Sessions This adds a page where a member of staff can find all learners who have missed any live learning sessions, instead of just 10 who have not been chased in the last 24 hours. The previous dashboard title has been turned into a link to this page. We have also taken the opportunity to move the existing dashboard to a new "Bootcamps" page, in preparation for new Bootcamp specific dashboard items that will be added down the line. You can also view this page from the cohorts page, and select the "Session Attendance" tab. On this page, you can search for learners by: * Their name * The name of the cohort * The type of the cohort * When they missed the session * Which project the learner is attached to * The name of the course * The LSA assigned to the learner * Whether the sessions have been chased * When the last chase attempt was made * Searching will show similar information: There is also a CSV download option which will include the same information. # Bug Fixes * Updated an issue surrounding default padding values of image component. Image hotspot component modal sizing bug relating to its min and max height settings for content. * Tap and Tap component scoring to allow for fake data to not affect scoring. Fixed an issue surrounding time records not being saved when learners were using iPhones. * Updated default values for content authoring reveal bars component in regards to alignment. * Fixed an issue relating to content authoring component duplication and data loss when a page title matched an existing page title. * Fixed an issue relating to components losing their ability to be reordered using draggable. * Updated password special character detection to allow for underscores in passwords. * Updated an issue where password reset requests for tenancy learners were being redirected to main Equal. They now should be correctly redirecting to their tenancy Equal site.​​​​​​​ https://status.theskillsnetwork.com/incident/175516 Wed, 15 Feb 2023 11:30:00 -0000 https://status.theskillsnetwork.com/incident/175516#4663f2aa9092a87695152ec7b684013cbf964b20cd688937f85f124b13dd1a02 Maintenance completed https://status.theskillsnetwork.com/incident/175516 Wed, 15 Feb 2023 11:30:00 -0000 https://status.theskillsnetwork.com/incident/175516#4663f2aa9092a87695152ec7b684013cbf964b20cd688937f85f124b13dd1a02 Maintenance completed https://status.theskillsnetwork.com/incident/175516 Wed, 15 Feb 2023 11:05:00 -0000 https://status.theskillsnetwork.com/incident/175516#551f3e12f3b004d97b30c87dcaa69f2cd64f64acc0becbea39bd199f77a536ca Potential to cause issues due to CI/CD not deleting cache files when removing packages. https://status.theskillsnetwork.com/incident/175516 Wed, 15 Feb 2023 11:05:00 -0000 https://status.theskillsnetwork.com/incident/175516#551f3e12f3b004d97b30c87dcaa69f2cd64f64acc0becbea39bd199f77a536ca Potential to cause issues due to CI/CD not deleting cache files when removing packages. https://status.theskillsnetwork.com/incident/172955 Wed, 08 Feb 2023 09:01:00 -0000 https://status.theskillsnetwork.com/incident/172955#e244145cc0b365d3ee3d1736cf0b1fd31105ee429fb9965814ff0ab97d830adc We are aware that the tutor feedback changes have affected tenancies as well as Main EQUAL and are investigating a fix. - **10:46**: An additional fix has been deployed - **10:14**: A fix has been deployed and is being monitored. - **09:01**: Investigation started https://status.theskillsnetwork.com/incident/170569 Tue, 07 Feb 2023 22:50:00 -0000 https://status.theskillsnetwork.com/incident/170569#7bb54607bff510abd0d5f0f002d1fade7871376f7830483413f0690a5d002e0a Maintenance completed https://status.theskillsnetwork.com/incident/170569 Tue, 07 Feb 2023 22:00:00 -0000 https://status.theskillsnetwork.com/incident/170569#5f5eb7a16f6302a387f0fff5e6ac663c5cc7062a42f8d7f81bc0902f8724bc1e The EQUAL Dev team are planning a release on the 7th February at 10pm. Downtime notices will be added to the site on the 6th February. # New Features ## Tap and Tap The Tap and tap component has been changed so that there is a check and retry option for scoring as opposed to instant validation. ## Duplicate Content Authoring Components Currently, if you want to have a new component with *mostly* the same content and settings as a component you already have on the page, you have to manually create a new component. Now, all components have a "Duplicate" button that will: 1. Create a new component of the same type 2. Copy all of the values from the first component to the new component Not all components are currently supported with this feature - if the duplicate button doesn't appear and you'd like to be able to duplicate that component, please get in touch with the development team. ## Image Label Component A new Image Label component is available. This new component allows you to upload an image and then draw squares on it. Those squares can either be set up as a hotspot, where clicking it would display a modal, or it can be set up to require the learner to input an answer. ## Updates to feedback form The tutor feedback form has been updated with 5 new sections: - Introduction - Summative feedback - Key Strengths - Key Area of Development - Next Steps ## Recording reason for non-attendance If a learner does not attend a Live Learning Session as part of their learning, you can now write attach a reason why they didn't attend. This list of reasons can be edited on the Reference Data section of the system by those who have the requisite permissions ## External Verification View The External Verification View has been updated to include some additional tabs: - Tutor Contact - Contact History - Contact History - Curriculum Plan ## Bootcamp LLS Signposting Some learners have been slightly confused about where they should go to join their next Live Learning Session and have instead gone to the Classrooms page instead of the Course that the session is linked to. To aid those learners, a link has been added on the classrooms page to allow them to join the LLS # Bug Fixes - If you attempt to extend an assessment that is no longer extendable, the system used to respond with a server error. Now, it will show a message saying that assessment is not extendable - Correct issue if trying to reset password for a user that doesn’t exist - Handle case if the current person is logged in as a user that doesn’t exist. This should in theory be rare, but could happen if the user was logged in and someone else deleted the account. In these situations, we log the user out. https://status.theskillsnetwork.com/incident/170568 Wed, 01 Feb 2023 15:10:00 -0000 https://status.theskillsnetwork.com/incident/170568#bd3738bcbf72d9b7b5498dc39b542308cc00b6b79324c0fa40ca640251f80ddc Maintenance completed https://status.theskillsnetwork.com/incident/170568 Wed, 01 Feb 2023 15:10:00 -0000 https://status.theskillsnetwork.com/incident/170568#bd3738bcbf72d9b7b5498dc39b542308cc00b6b79324c0fa40ca640251f80ddc Maintenance completed https://status.theskillsnetwork.com/incident/170568 Wed, 01 Feb 2023 15:00:00 -0000 https://status.theskillsnetwork.com/incident/170568#465731008311378e2a0ebe1be25dab6c41ac905b3a8a629f2740e328fd2acf35 Performing a release of new features and fixes to the TSN systems https://status.theskillsnetwork.com/incident/170568 Wed, 01 Feb 2023 15:00:00 -0000 https://status.theskillsnetwork.com/incident/170568#465731008311378e2a0ebe1be25dab6c41ac905b3a8a629f2740e328fd2acf35 Performing a release of new features and fixes to the TSN systems